Service is excellent. Their meal portions are fair. I feel at home when at this Mugg n Bean. They dont change their staff members so they work very well like a unit. Making it easier to take care of customers. Ive been dining at this mugg n bean for more than 7 years I wouldnt be going back if service wasnt good. Its a great place.
Fast efficient friendly service yummy treats and all covid19 protocols in place well done team Mugg & Bean Suncoast
Very disappointed with the service at the Sun Coast restaurant. They were out of 4 drinks options on the menu, but situated in such a popular position on the beach front on the promenade, is not good enough. They should strive to offer world class service in such a prime position. Dont think Ill be back.
A little confused, had dinner here on 02/03/2021, loved the service, the food was exceptional, went home and told everyone how amazing the experience was... returned today 16/03/2021, total opposite... waiter wasnt sure what was available which resulted in 2 out of 3 meals being served before the 3rd. The 3rd persons food arrived once the other 2 was almost done eating. The quality of said meal was far below expectations, is such inconsistency to be expected of this establishment? Pictures of the same meal ordered on 1st visit vs 2nd visit is posted to be compared, spot the differences... really disappointing considering I only insisted on this evening based on having this meal again...
Was an awesome breakfast. The waitress was exceptionally helpful with a good sense of humor. She really made our day.
Food is good service need some attention 😋
Absolutely love this place. Amazing scenery as well from inside
Used to get really bad service and stopped going here for a while... Decided to try them and on my last 2 visits things have changed and my family and I have really enjoyed our brekkies. Keep it up mug n bean suncoast and you will see me more often
Went out with a loved one for late lunch. Amazing...Ma Kwaaande™
Good vegan options available. Great service and felt safe with covid precautions being taken
Beautiful foods. Delicious food, great service
Very good menu. Covid regulations in place. Got our food very quickly. Portions very generous but not cheap.
I loved eating here until today😥ordered the veg brekkie ,soya sausages minimally done ,I didnt send back because its covid times and customers should get their meal served correctly 1st time as sending food back to kitchen will compromise health of all.For vegetarians the options are minimal so to still get poorly prepped food distressed me .I thought shakshuka sauce in that menu meant a tomato ,onion,garlic etc mixture ,on enquiry I was told its a spice??added to the mushrooms ,there was no evidence of any spices to the mushrooms.Cappuccino on an icy cold day was tepid ,again ,I could have complained but covid times.I spent my valuable money to support local business and was very disappointed in the preparation of food and beverages.
It was nice as always, however the weirdest thing, we were given those sachet of tomato sauce instead of the bottles. It was a bit of a turn off as we were having a sit down meal...
I prefer the Mug&Bean at Suncoast compared too the other branches Ive visited, My husband and I had our first breakfast date here and we will never forget it... Great service
Service was quicker than usual, but unfortunately for us due to a family emergency we had to leave early,
Worst Mugg and Bean, ever! Wish I could give then no star! They completely messed up our order. 45 minutes after we ordered they bring the wrong food, and then try to convince us that was what we ordered. The kicker is, the manager took our order. Paid for our drinks and walked out. Took my hungry kids to another restaurant. Suncoast M&B, Never again!
So this was so great that the dessert didnt last long enough for a pic😂 The spicy coconut noodle bowel with crispy chicken was amazeballs.... so much so i asked for a take away of the remainder broth. Service is great. The drinks were regreshing, vibe was chilled and overall what can I say???? We totally loved it.
Great food, great service, best Habanero sauce ever, not hot, not too mild, but just right, with a Big Daddy Burger that will not disappoint 🍔😍❤️👍
Their service is good, they are very fast
All I have to say is Heavenly coffies of the world. Their menu is amazing and well priced. Try their muffins especially the Blue Berry. Mocca Java my fav coffee... C u today M&B
We just had coffee and cake. Both the service and food was good. Not spectacular, neither is it anything to complain about. The air conditioning needs to be sorted out though.
Very disappointed. No notice indicating that you have to order from cashier. Staff just ignored me. Big advertisement for sausages, when I ordered no stock. Expect something else will be offered....
Amazing food, staff and atmosphere 👌❤️
Poor, slow, slow service, please give this place is miss as there are better food at other areas in suncoast, we ordered slap chips, while our order was getting made, after 45 minutes all arrived except the chips which arrived much later, only later to discover that the chips was rotten, pic attached, the onion rings were horrible also, my wife can make hundreds times better that M&G cooks, absolutely no value for money, tiny portions of food, nothing like whats described in the menu, complained to duty manager, on their website, nil response from M&B. I think lots of people have had bad experience here, for a Friday, month end, that place was half empty,
Good food ...but service very slow
Served by the most awesome waitress, Asanda!
Excellent service from Wayne on Sunday. The big daddy burger he recommended was divine and the baked cheesecake was probably the best Ive tasted.Suncoast was not our first or second choice of venue and we only landed up going there because the other restaurants had already closed. We will, however, be returning very soon :)
Food is nice but the waiters are slow..
The customer service was amazing and the ambience was perfect. Environment not too loud to have a good conversation
Miss the M&B from a few years ago... remember... huge portion sizes and great quality ... Not the same anymore
Terrible experience with very unhelpful staff. Ive also noticed that they only really respond to positive reviews on here, would be great if they showed some accountability. Embarrassing.
They stick to the Covid regulations, food was good.
Great food❤️
My go to place when I visit Watercrest Mall
Love Mugg n Bean Coffee and the giant muffin. Class
Very limited menu, not worth the cost of the dish. Sad, mugg and bean caters to a select market
Lovely view. Tasty scones and muffins
Love the service loved the food
Enjoyed their coffe
I have just had coffee here. I ordered a slice of Rich chocolate cake. The slice slice tasted everything opposite. Hardly any chocolate taste. Nevermind rich. The only thing I tasted was sugar, as though to make up for the absence of chocolate taste. I enjoyed my tea and the service was good.
Lovely hospitable restaurant... Amazing customer service, ideally placed for sea views and toilet facilities
We enjoyed our lunch at Mug and Bean.Good service from Waiter Thokozo.The food was delicious and very affordable.
Lovely place...nice and warm..the food was very delicious..Im such a big fan of your buffalo wings.I had a slight problem with the nachos,when their served with hot cheese and guacamole poured ontop the chips become gummy n soggy.i was suggesting if you serve them, separate the sauces/sides/topping into mini sauce cups like dips so that the chips will stay crunchy.Other than that everything is spot on.
I always enjoy an outing at Mugg & Bean. Great choices for food. Love it!
Great place to enjoy breakfast with family..
Great service! Lovely food
Worst place to go too. Poor service. Food takes forever to come to you. Coffee get served cold. Pointed out to manager and logged and send an email to mug and bean helpline and they did not even bother to reply. I forbid to go there any time rather go to tigers milk at SC
Seriously guys this is 2021, surely someone can see that the opening times of this restaurant is incorrect. Please sort this out immediately.
Enjoy the dish. The staff is very friendly
Not the greatest service today. Waitrons product knowledge was extremely poor
This is the best Mugg and Bean.
Great service. Excellent food.
Always pleasure to enjoy a meal or a hot drink here
Really good. Friendly staff and the food was good as well. Covid regulations adhered to.
Had the chic pea burger was very tasty. Our waitress Lola was very attentive and made some recommendations on the sandwich options and gave some options when one of meal options was out of stock. Shop was busy but handled fairly well. Place has a very relax atmosphere. Good place to eat on the beachfront.
This is one of the best mugg and bean in Durban. Great service and quality on the food.
A very nice place to eat
Very nice place to hang out with friends, family ect♡, oh gosh and the food is 🥰🤤🤤 and the service is very good 👌
Great place to chill
Service is always quick and food awesome.
It seems like they are understaffed because it always takes forever for the food to arrive and in most instances i order pre cooked food. Nonetheless i still enjoy eating there.
Good service , excellent food 👌
I never get tired of this place. Their salad dressing is divine and my waitron, Palesa, did a good job. I should get a free meal for this 😋
Service was Good, but was disappointed to find that my Fork was not clean as I was about to eat breakfast..Lost my appetite immediately..So always check your cutlery.
The service was phenominal
Great service awesome food.
Excellent service
Visited Mugg & Bean at the Galleria Mall in Durban on Christmas eve, the one opposite Standard Bank, ordered a large strawberry milkshake to take way, it was the worst milkshake I ever had. Never again. 🙁
Staff are welcoming, food is great, a great place to catch a quick full meal.
Bad service. We waited more than 15 just to get a waiter to help us . Then they took so long to serve us. Then i found a large egg shell inside my muffin. Iv never had a good experience at this Mugg n Bean.
Food was good so was the service
It was great and spacious. Social distancing enforced
A+mazing! I love their burgers , wow.
Excellent experience
Excellent service
Great food...like we got to know Mug and Bean for!!