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KFC Philane Value Centre
M35 Umbumbulu Highway, Umlazi, Durban, 4066, South Africa
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Comments
Nk
Review №1

They work to satisfy their customers, Im so proud of u. The other day I went there too late but i super excited when I saw the way the dedicated their job. Tanx

Si
Review №2

I love this place. Its offen quite empty of you want it get a bite or two. Its often full on Tuesdays as they have special.

St
Review №3

I was requesting for slip, the manager tried to help and really appreciate her assistance.

No
Review №4

I spent less than 10 minutes at kfc they were very quick to prepare my order of which its my convenience I dont like long queues especially in this pandemic time

Sc
Review №5

Nice costumer service i didnt wait that much like those other KFC

Th
Review №6

I only gave them 1 star because I wanted to comment, bad service!! The female staff are rude and dont know how to address customers. They have personal conversations amongst themselves while serving you which takes long.

No
Review №7

Everything is fine besides the heat. They need to fix the aircorn or find the temporary fans for the customers.

Bh
Review №8

Right next to my office - KFC Real Taste and Dining expirience.Never crowded and very safe too.

No
Review №9

Their meat is always made to perfection. No oil, moist and soft enough even their portions are very suitable and filling.

Mu
Review №10

Need to increase security and cut free Wi-Fi that attracts lot of gangster to hang around them.

Ph
Review №11

💯 Percent good clean and neat place

Bo
Review №12

Poor service and the meat doesnt taste good

Nk
Review №13

Service was fast clean restuarant and friendly staff

Sp
Review №14

Too much crime... we lost our car while parked

Sa
Review №15

Great service keep it up

No
Review №16

So we buy a bucket of dunked wings, mistake was us not checking the order, sure that was careless of us. But the event that follows.... Really KFC Mega Philani, really though?... So when we get home its the normal ones. We give them a call to report the incident and they inform us someone will come to us (were thinking its with the correct order coming) but its just with the sauce, for us to dunk the wings ourselves. Wow! We were shook. What a wow!

Sa
Review №17

Thats a great place

Th
Review №18

Food is always fresh,really friendly staff

sa
Review №19

Its helps lot of people who Dont have money for transport

Ap
Review №20

Good service, and the meat was very nice

Nk
Review №21

Waiting period for your order bit long

Nt
Review №22

Its take 1hour 15 minutes to get 10 hot wings👹👹👹👹👹

ph
Review №23

But theres small parking for delivery

Si
Review №24

Poor service the front ladies have attitudes busy talking unnecessary stories out loud... waited over 35 minutes for chicken peices

Li
Review №25

My kids enjoyed

St
Review №26

Wonderful services but no sit in allowed only take aways

Li
Review №27

😒they didnt have ice cream in the middle of the day. Its summer, everyone loves KFC soft swirl ice cream. How can they not have ice cream at this time of the year. And the place wasnt really clean the floors could use some scrubbing

Sp
Review №28

Local is lekker... Service is fast even during the pandemic

Ph
Review №29

Didnt get what I wanted

sa
Review №30

Top notch customer service

Ya
Review №31

Cool mall but cant sit down at restaurants

Sp
Review №32

New staff is needed there... they are rude and if you dont verify your order before leaving you might get a huge surprise when you get home.

Bo
Review №33

Good place

Mp
Review №34

Makes the best chicken

am
Review №35

Outstanding service.

n
Review №36

Meat always got no taste and full of oil.this kfc is terrible

Ha
Review №37

The place is good

No
Review №38

We waited for an hour for the chicken peices but the meat was very nice and fresh

Zu
Review №39

Phila ne is a simple mall that got 2 restaurants KFC and debonair

St
Review №40

Because it clean better place to visit

ba
Review №41

They serve fresh meat and thier service is good.

No
Review №42

Service is good

Si
Review №43

Waited a bit for my wise 2. No condiments were issued. Meat was okay. Except for the teller, they need to brush up on service

No
Review №44

Fast and exceptional customer service 🙌

Si
Review №45

The wings were raw and not spicy even the lady sitting next to me said the same thing and when i went to complain the cashier rudely said you wouldnt have sat down if the wings were not okay i guess we have to taste before we sit down and eat

Wa
Review №46

They never add my gravy on the meal I ordered.

Pi
Review №47

Bought festive bucket no picnic dish worse part out of 15 pieces 5 of them were wings very disappointed even the attitude of the staff is not good atall especial those giving out the orders. 😠

Sl
Review №48

They really now how to fry the chicken. Its fresh and tasty

Sa
Review №49

Good service and being admired

Ja
Review №50

Bad customer service

Mx
Review №51

Other stuff are friendly

Qu
Review №52

Happy with the quality of produce but the attitude of the staff could do with some improvement. Ive stopped going there because they can be rude at times and they dont give you your change back if its 10c or 20c.

si
Review №53

KFC is nice n good customer supportBut all KFC need donation why lol

vu
Review №54

Good

Xo
Review №55

Service with a Smile......

Mo
Review №56

Bad service with cashiers they take money from people to jump the que for orders. I personally saw and experienced that myself

Co
Review №57

Very poor service. Staff take their own time in serving customers. This is the last KFC you should go to.

Mz
Review №58

It was tops I enjoyed my box master

zo
Review №59

Good service but usually runs out of ice-cream

sa
Review №60

Security is tite there it is safe.

Si
Review №61

The works are spontaneous and there are no delays

te
Review №62

Its small center with one grocery shop which is sparkling. Its also has two well known restuarants deboniase pizza and KFC.

no
Review №63

Very good service from workers,nice chicken well coocked always

Th
Review №64

I waited 45 minutes after ordering an oreo krusher. They said I should wait because the machine to make krushers. After that long wait I was told I couldnt get it making lame excuses. Mind you its was not the first time they failed to give me what I ordered.

Si
Review №65

Just love KFC. But hot wings are the best compared to other KFC

Nk
Review №66

Well maintained and service is up to the standard.

Kh
Review №67

Closes very early.. but great service

No
Review №68

Their meat was horrible without any spice. It tasted old. The meat in a burgher was so hard I could not eat it.

Mz
Review №69

Kaka service as usual, I am still going to write an official complain to the frentchise

Ck
Review №70

The meat was dry

No
Review №71

Nice and clean, fresh food 🍗🍔🍟😋

Bo
Review №72

It was quick and the service was good

Mb
Review №73

Good

Nk
Review №74

Good

Bi
Review №75

Its ok the staff is friendly & efficient

No
Review №76

They were so fast excellent service

Bo
Review №77

The place is not bad as it looks

Si
Review №78

Good

So
Review №79

Service is good plus the place is safe and clean

Ma
Review №80

Beside the note on the door stating that they have WiFi thats not working

Nt
Review №81

Never experienced that in my life. Gun shooting me and grandchildren we were at hugh risk. We are still not right

Ne
Review №82

The meal was superb as always

Th
Review №83

It just good I guess

Mp
Review №84

The cashiers are down right RUDE.... Customer service is important..

Ne
Review №85

Good service

Le
Review №86

Last time I was there I didnt get a great service

no
Review №87

Wonderful and the service was excellent

Za
Review №88

It has been revamped and service has improved

Mu
Review №89

Ok

Xo
Review №90

I really like the place

Mp
Review №91

Almost everytime u want chicken or wings after 8, you are not going to get it coz its finished.

Nk
Review №92

Good service

So
Review №93

Great place to have your chicken.

Kh
Review №94

The kfc tasted great

PA
Review №95

Its so nice

Sa
Review №96

It clean nd beautiful

Ma
Review №97

Over crowded especially in the afternoons ruther buy early

se
Review №98

Slow service

Ze
Review №99

Friendly staff and tasty food

Na
Review №100

Too crowded and theres no drive thru

Information
27 Photos
100 Comments
3.6 Rating
  • Address:M35 Umbumbulu Highway, Umlazi, Durban, 4066, South Africa
  • Site:https://locations.kfc.co.za/kwazulu-natal/durban/m35-umbumbulu-highway-umlazi?y_source=1_MTU0MDI3MTItNzE1LWxvY2F0aW9uLndlYnNpdGU%253D
  • Phone:+27 87 150 2272
Categories
  • Chicken restaurant
  • Chicken shop
  • Chicken wings restaurant
  • Dessert restaurant
  • Fast food restaurant
  • Fried chicken takeaway
  • Hamburger restaurant
  • Lunch restaurant
  • Takeout restaurant
Working hours
  • Monday:9AM–10PM
  • Tuesday:9AM–10PM
  • Wednesday:9AM–10PM
  • Thursday:9AM–10PM
  • Friday:9AM–10PM
  • Saturday:9AM–10PM
  • Sunday:9AM–10PM
Service options
  • Dine-in:Yes
  • Delivery:No
  • Takeaway:No
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Kids' menu:Yes
  • Late-night food:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dinner:Yes
  • Catering:Yes
  • Dessert:Yes
  • Seating:Yes
Amenities
  • Good for kids:Yes
  • Toilets:Yes
Crowd
  • Family friendly:Yes
Payments
  • Debit cards:Yes
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