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KFC Russel Street
Shop 1, 52 Park North, 54 Joseph Nduli St, Durban, 4001, South Africa
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Comments
uZ
Review №1

The food ! Ayi not a ayoba.... worst place to buy kfc rn

st
Review №2

This is the worst kfc on the planet they made me wait for 20 minutesand i never got my food they actually closed the restaurant no apologiesthey just refunded me with cash when i paid with card i wouldnt recommendthis restaurant to anyone ...if you want service or chicken then dont go this KFC

Am
Review №3

Worst experience of my life couldve saved my money and paid tax 😖

Al
Review №4

Its the best place ever

GO
Review №5

Very good place, quiet and nice food

Bp
Review №6

Most is well only the not easy thing is to find parking

Za
Review №7

Their service is really amazing and they know how to deal with customers.

ni
Review №8

Speedy service, amazing customer care and wonderful hot food

Bu
Review №9

What a nice place and quiet for a meal

Nq
Review №10

The best!!! Ver clean and fast goot service and kind staff

No
Review №11

Service was good.

Do
Review №12

This place at night has no control if the street boys who enter inside and ask patrons for food

Od
Review №13

Assistance from the cashiers when ordering, say maybe you buying for 5 people but not sure what will be enough for them

Sw
Review №14

Beautiful

Ga
Review №15

A KFC is a KFC, it is its location that makes the difference. I dont trust Russel Street at all.I would rather look for another KFC in a quieter and more orderly locations. It is too busy on this street.

St
Review №16

If I could put a 0 star I would, those people close at 6am and when we got there at 3am they said meat is not available only wings. After arguing about that eventually they gave in and said for it we will wait 20min, fine. When we wanted to pay one for R90 of R104 from one card n balance with another she said she cant even when we offered to pay cash she didnt want to. We ended up cancelling our order n they seemed happy when we did. This is not the first time we getting such service, so thats their standard so I am never going back there again at least Chicken Licken doesnt tell you they dont have what they sell all the time?

ay
Review №17

I loved it

Lu
Review №18

Go the if you in a Harry

Er
Review №19

The place was nice and the food was delicious thanks

st
Review №20

I waited patiently in the que and when I reached the counter, after spending 7 mins in the line with 1 customer in front of me, to have another customer walk in from the side and was attended too without even standing in the line to be served. I walked out and will spend my money rather at another branch that actually looks after their clients and gives good customer service. Totally pathetic service. PS...I buy R100 KFC on a daily basis...Maybe chicken licken can do better.

Se
Review №21

OMG best service ever. Quick and the place is clean. The cashiers are welcoming and funny...

MZ
Review №22

The staff is very rude

sh
Review №23

They had the kfc that tasted the same way as when kfc was first introduced, the best ever.

nk
Review №24

It was marvelous tasty crisp

Fl
Review №25

Clean and nice food

ze
Review №26

Trashy place with grossly ill mannered staff that are rude and slow. Especially the overweight cashier who you make a request for the type of meat youd like but she just looks away and does what she just does what she wants, the only pest control fly unit they have which clearly hasnt been changed since forever. Dont deserve a single star

Si
Review №27

Chicken was well cooked, but you guys took too long to prepare it whilst the store wasnt busy.

Je
Review №28

Wow friendly stuff and food was nice keep it up guys @ russels KFC

Th
Review №29

There is good but they have a busy because the many students local buying. U can prepare for waiting if is month end and busy time

Si
Review №30

This KFC offers the classic KFC chicken taste,Finger liking good,The only problem here is this place gets really packed, sometimes you could wait between fifteen to twenty five minutes just to place an order,This usually happens between the days leading up to the fifteenth of the month and a few days after,As well as the days leading up to month end and a few days after as well,Although the store itself is safe, the street the store is on, not so much as it is filled with homeless folks always asking for change, some are known to be muggers so when in this area for a bite, be alert and keep watch especially at night,

Pe
Review №31

They have poor service..... They let you order and tell u ingridients are missing..... A woman ordered an Oreo krusher, 10 minutes later she checks the tell her they dont have Oreos..... Their chicken is dry, chips werent spiced nor salted....... You order doesnt get called, u wait by the collection place for a long time..... We had to wait for 30 minutes for our meal, we had to inquire.

De
Review №32

Good place for fast foods

Si
Review №33

It was super cool but not a place to trust

Mz
Review №34

Bad attitude,I was not given Freedrink that is served with streetwise 3

Lu
Review №35

Service is better then most KFC around town

H
Review №36

I bought a Twister the other day it was had only one brest inside... It was sooo small, I was very disappointed cause in the picture it was soo full but when I ate mine it was like half 😕

Sp
Review №37

Enough Space for Patrons to sit and fresh meat is servedm

Le
Review №38

It was good. Nothing to complain about besides the crime outside the place during the night...but hey

Zo
Review №39

The place to seat and eat down stairs is too small and steps are too high and steep to go up-stairs but service is good

Za
Review №40

This place is a busy road everyone like to go there because they are many shops and taverns people are getting hungry after what they are finish what they are doing.

Du
Review №41

Taste is good service ok

Si
Review №42

The services were quick and the meal was to die for!😍

Nk
Review №43

Excellent service.

di
Review №44

Quick nd easy to acsess

Mp
Review №45

I always buy my even snacks there and sone times at mid night..i love the fact that they accomodate people who go out and crave food late during the weekends since they are open untill after 2:00am

An
Review №46

Great food, but slow order processing.

Nd
Review №47

KFC Russel street does not even deserve one star they have the worst customer service.

Lu
Review №48

Nice

Th
Review №49

Dirty. Poor customer service.

SI
Review №50

Nice n fresh chicken all the time n theres no waiting time,they are so friendly to all customers.

Su
Review №51

Cashier needs to understand basic English

Nd
Review №52

24 hour set up but the environment, you gotta be careful

ay
Review №53

The service is very poor nd meals not up to standard

Ap
Review №54

Received best service from bot a server by the name of ntombi and the GM by the name of sbu...truly is a place I will go to again..big up to the kfc team..not forgetting rejoice and walter..keep it up guys..ur service is the kind of service south Africa needs in this this industry

Sb
Review №55

Finger licken good

No
Review №56

It clean and the workers at KFC are friendly

Le
Review №57

Apparently this is Large chips 💁 and the buns have been eaten by rats.. its disgusting🤢

Nd
Review №58

Bad service

Ma
Review №59

Its ohk in a way, their meat is not always on point like other kfcs , most of the time they prefer to give bigger pieces to their friends and friends boy friends, their service depends on how they think of you, judging by the looks

Z'
Review №60

Mmmh

Ow
Review №61

They do not close quickly like other banches

Wa
Review №62

The chips ooh so little 6 or 7 chips for street wise noo its too little

Ap
Review №63

Their chicken is almost burnt its not soft

as
Review №64

The wings were bad.

Mp
Review №65

Good and its wide open

Ta
Review №66

The cashier refused to give me 2 straws just because i didnt buy my drink there and also said the ketchup is for when one buys fried chips only and not when you buy chicken. 😫

pr
Review №67

Service was good

MP
Review №68

Poor service and high level of crime in the area.

Th
Review №69

Fast friendly helpful

Cy
Review №70

Service was excellent

si
Review №71

Always open when Im hungry😂😂

Vu
Review №72

The pap was bad,but i had no choice

sa
Review №73

Service could be better

Li
Review №74

The cashier did not smile..she looked like she did not like her job.

Si
Review №75

Good service all the time

Ob
Review №76

Their system froze on two occasions. We had to wait for like 15 to 20 minutes before they assisted us. It was annoying

Te
Review №77

Waiting time too long, even during off-peak

Si
Review №78

Took forever to make an all star lunch box meal while people who came after me got the same orders before me

le
Review №79

Terrible there knw chicken 🐓

Ar
Review №80

Mash n Gravy was on point.The story of locked Restroom keys having gone with Midnight Staff 👇👇👎👎👎

No
Review №81

The chicken tasted stale and was cold

Ay
Review №82

It was extremely amazing

Sa
Review №83

Very nice chicken

nk
Review №84

Fresh tasty food

Si
Review №85

Quick and efficient service

xo
Review №86

Very impressive service

No
Review №87

Customer service here is not really good.

na
Review №88

The service is good

si
Review №89

There specially n times is gud

Sa
Review №90

Fast service

Le
Review №91

Fast service

Fa
Review №92

Awesome service from awesome staff

Sa
Review №93

Very quick service

is
Review №94

Quick service

it
Review №95

Mini loaves always old

Nt
Review №96

Good food

Di
Review №97

This KFC is not very clean.

Mu
Review №98

10%services 👌

Mp
Review №99

Customer service needs refresher...

fe
Review №100

Their service

Information
32 Photos
100 Comments
3.4 Rating
  • Address:Shop 1, 52 Park North, 54 Joseph Nduli St, Durban, 4001, South Africa
  • Site:https://locations.kfc.co.za/kwazulu-natal/durban/shop-1-52-park-north-54-russel-st?y_source=1_MTU0MDI2NzItNzE1LWxvY2F0aW9uLndlYnNpdGU%253D
  • Phone:+27 31 301 1530
Categories
  • Chicken restaurant
  • Chicken shop
  • Chicken wings restaurant
  • Dessert restaurant
  • Fast food restaurant
  • Fried chicken takeaway
  • Hamburger restaurant
  • Lunch restaurant
  • Takeout restaurant
Working hours
  • Monday:6AM–10PM
  • Tuesday:6AM–10PM
  • Wednesday:6AM–10PM
  • Thursday:6AM–10PM
  • Friday:6AM–10PM
  • Saturday:6AM–10PM
  • Sunday:6AM–10PM
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