This branch does not deserve one star.In the 6 years I have been banking at Brackenfell Standard bank (personal use and business) I only had one good experience with a gentleman at the tellers. I am disappointed each week I walk out the door. Ladies at the tellers needs to change their attitude towards their customers. Every customer deserves to be treated with kindness and respect.I truly hope that this branch can change its ways to make it a pleasant experience, as going to the bank is already a dreadful task. Hopefully I will be proved wrong soon.

Stunning and amazing service from the consultant named Annike. She is extremely helpful and went the extra mile. Highly impressed and would suggest and recommend that everyone should use this branch. Standard bank can be proud of employees like Annike that is the face of a great brand. Thank you Annike.

Why is there only ever one person working here? Its the worst, get ready to wait.

Great service. Friendly staff.

It was awful . The security guard would not even let us speak when we where trying to explain to him where we wanted to be .

Wait a while. Keep phone charged.

Good service and helpful staff

Bad service and very very very slow. They will never see me again

Long line of clients and 2 consultants. Sad past. Consultants helpful when you get there one day