Loved the speed that is spectacular at this branch in no longer waiting time and the staff is very efficient and helpful keep up the good work π
Quick service, delicious food, clean seating area.Will definitely make a turn there again.
There drive Tru service is fast every time I go there.
Food is always good. Though the service is somewhat odd. Its like they understaffed
Fast, efficient service. The Stacker Meal is always enjoyable when time catches me and prepping a meal just isnt going to cut it. Guilty pleasure πMilk tart milkshake. Totally bloated afterwards but its a once in a while kinda treatπ
Very friendly and helpful staff my daughter forgot her bag and was returned to her Thanks to the staff member that was so observent. Thanks again
Value for money with two burgers for R65. Good size, filling burger.
Decent service, but great food. Burger King really have one of the greatest fast food burgers
Delicious burgers and chips,friendly staff waiting period 15min,covid protocols are adhered to and the drive in isalso fast however be prepared to wait on weekends as queens are long as its t best burger joint in the areaπ
Love the friendly quick assisting staff they really know what they all doing..and food is always great..
Food was quickly prepared after I placed my order. The venue wasnt the cleanest though as some tables werent properly wiped with the sitting area at the top particularly messy. Id recommend them to prompt their staff to attend to this and clean regularly. No complaints over the food though.
Food good and fresh service good value for money short lived,,,,, no more Score with the so-called specials and up goes the price,,,,,
Not the best for service . But convenient and near home .
Been there a couple of times and must say - great service and havent had any problems with my food. Would definitely recommend
Not crowded at all, surprised me to note staff took the opportunity to chat to eachother and ignore in-store customers , until we complained.Soda fountain some flavours only soda water , disappointed no ice available.Wifi passwyord on till slip not working.Left as soon as we finished eating as atmiws sombre not even any music in playing in restaurant.
Thanks to the staff for their fast and efficient service. Stay safe.
Spent 10 mins in the drive through only for them to put meat patties on veg burgers
My daughter absolutely loves the spot. Food fresh and tasty. Speedy, friendly service always
The service was terrible. Waited 20mins to order and there was only one person in front of me when I arrived. The staff focus was on the drive through and the delivery services while forgetting about patrons inside the store.
We went through the drive thru and the service was so fast and good. I would definitely be back as soon as I am In the area again.
They did not open on time. We had to stand outside untill they decided to open.
Not too impressed with the service. The drive-through was slow (not much cars, but they all waited long for food). The person taking my order asked me to repeat it 3 times. When I eventually paid, I had to pull into the road and wait for my food. I didnt feel safe waiting for my food in the road with homeless people begging on each corner. I dont think Ill be going to back there. Id rather go to a different Burger King.
Absolutely terribly service provided by the manager no less.Shocking how she speaks/ shouts at customers, no respect either.My fiance and I went there on Thursday night to get quick and easy food instead of cooking.It was not easy, when we came around to the payment counter is where the problem started.we paid for our meal and waited for 5mins before the cashier told us that even though it says approved on her machine they have been having a problem and we need to swipe again should it go off twice they will refund me, so we did. But the second time wasnt enough for them she then asked me to pay a third time which I then asked to speak to her manager to understand whats going on. When the manager came she started shouting at me for not having my phone with me now she cant prove it went off (Mind you we had just come out of load shedding my phone was dead) I asked her if her drive through machine is not working and you said you will refund me then let me come in and swipe as there was still 20mins before closing she then proceeded to shout at me and say oh no my bru I will never let you come in why Dont you go get cash, so I asked her what if Im not back in time. At which point she then said shame I will close when its closing time and not wait for you.We decided to go to another Burger King instead.The next day I came back with my phone and my banking app open so I can get my refund which was promised, she then told me I need to get a bank statement to submit it to her so she can do her cash up.I cant just make up my own things.Now I need to go there a third time and Lord knows what she will say this time.Honestly worst experience ever.Burger King Lansdowne has no customer service and personally I think its tarnishing y he name of Burger King.
The BK Fusions are so much better than the McFlurries. Just the right amount of chocolate sauce to complement the ice cream. I also enjoy the Nacho Loaded JalapeΓ±o Fries but I wish they made a bigger portion size. Keep up the good work.
Quick and easy service, especially if ones pushed for time.
Hands down, good service, food is up to standard and fast...
It is a very Busy Burger King, suggest franchise owner ensures till points functions especially during peak trade time. Last night wasnt pleasant having to wait 30 minutes to have order taken due to only one till point. What makes it worth the wait is the food. Piping hot chips and fresh burgers.
Eish what can I say,the service is quick and professional and theres enough parking also
Efficient drive through and some staff even know how to fix the icecream machine (if you say pretty please)
They adhered to covid19 regulations and their burger is extremely nice delicious. Keep up the great service
Drive thru time was excellent, got our order wrong however everything taste good...
Ummmm i like my burger so yummy
There was only 1 person at the till, the same person packing in the food. So if you in a hurry you will wait to place your order. She is good and looks like she is working at her best. However not much man power assisting her.
Probably the best BK in Cape Town. So far they never messed up any of our orders, burgers are well done, staff is very friendly.
They actually follow COVID 19 preventive measures which is awesome, serving lives.
Food is always presentable and good portion
The food was excellent the service was good the gentleman at the final window was awesome he made us feel so welcome and put a smile on both our faces we have returned to this store because of the great service we received on all our visits WELL DONE TO YOUR STAFF YOU ALL ROCK AND MAKE IT A AWESOME EXPERIENCE EACH TIME
Very very bad, they did not pack my nuggets I order, and when I called they never answered the phone. So horrible service
Good service,pity cant sit nd eat cos of covid
Ordered using uber at Burger Linfield Turnbull.Waited almost 2 hours for my order. Called manager and he couldnt give me a reason why we had to wait. He promised to get back to me and never did. Called the store numerous times,manager refused to answer the call. This is one of many times we have to wait for ages for an order and delivery. uber guy also rude
Drive through is always slow. They onion rings I received was old. Like from earlier on during the day which they just warmed up.
Super fast service and kids enjoyed the treat
Good food, just still no ice cream machine for the past few months now
Not the best burger around by far but will do if there is nothing else
Order was recieved, incomplete. It was a drive thru. An food item was missing, the store couldnt afford a delivery of the missing item, yet expected me to drive back to collect missing item.I was surprises at the smallness of the burger, we choose , the picture reflects a much larger item.Dont know if I will go back.
Arnold and Anthea of Turfhall branch is very professional and this Burger King is highly recommended. Had a bad experience with another branch wont mention it but their burgers and staff and the drive through is super friendly even when I was working in hes way at the drive through window never complained and co operated professionally. When I was done working I bought a Whoppa meal and it was devine and I enjoyed it a lot and they switched me over from McDonalds. Thanks guys see you soon again ππππ
Swift responses with delicious burgers.
I ordered loaded fries which were definitely not loaded. Could you please give it a more appropriate name. Maybe touch of cheese fries? Or hint of cheese. The cheese burgers came without pickle. I sent email to given email got response that said. Your query has been dealt with and closed. Not even a message that says, sorry about your bad experience. So please dont expect any positive result for any queries from burger King at that email.
Service good and quality great. Mixed up my order but rectified very quickly. Happy with the service and my food was awesome.
Drive through service is always fast & efficient & the food is always tastyπ
Quick and efficient service always.
We ordered a Big King XXL and the operator processed a King value meal which was really disappointing.
Drive through was nice and quick. Food was delicious and fresh.
This store is the only one in the surrounding area of Athlone, Lansdowne. The nearest store after this is Ottery or Cavendish. Having said that this store obviously is full quite often as it has to cater for so many people. I would recommend going into the store rather than drive thru as chances are itll be quicker in the store however with covid I would suggest drive thru. You just need to have patience. Food is good however a bit on the pricey side especially if you upsize your meals. But I will say this Burger King is far better than McDonalds
Always good burger and chips. The toilets could do with some upgrades.
Friendly staff and nice and clean plus the food was hot when we got it so Im definitely going back there
Good food and excellent service
Drive through and exit spacing is a problem in this branch. Subtracting two stars for this reason. This branch gets quite busy and can be problematic at peak times.
Getting out of the parking lot is a nightmare.
Did not like to speak to a Box when placing order. Otherwise service Ok. Hated the Gassless Pepsi in the cups instead of the Bottled Pepsi for the Order. Burgers we enjoyed
Burger King my favorite I really like it πkeep it up guys
This place is absolutely horrendous and completely unprofessional. I have been waiting for over an hour and 24 minutes just to be met with my order being cancelled. Ill never purchase from this store again and Id advise others not to either!
Worst experience ever. Cool drinks were hot hot like tea. No accid on drinks and a bad customer service.
Fresh food, but the staff are a little slack.
Good to see Covid protocol being followed as i have seen other fast food places where they makin food without gloves and masks are worn bellow the nise. So well done Burger King!!!
The drive in too small but otherwise service is good.
Waited a long time for our meal, but food was good as expected
So this burger king didnt impress me. While they were busy with our order, they were constantly having unrelated conversation and it took such a long time to get our order ready, and ultimately forgot one of our drinks. They didnt even give us a fork for the chilli cheese fries. Such a mess! Poor service.
Service can be better
Just a pitty mistery burger only available on the app
Ive ordered on 2 separate occasions, received the incorrect order. Tried to call, no one answers the phone. Special requests for no cheese on the burger, clearly ignored.
Burger King is the king of whoppers.... lovely, tasty food.
They served me raw chicken patty on my burger
Supposedly great based on family words but its ok to me no different to the rest
Great drive-thru. Just quite busy at times
Bad drive through they dont have your correct order then rush you out of the queue while having a muscle spasm from a long drive
My experience going here is always bad. The service is poor, customer engagement the worst and absolutely no love in my meals. Today they were not busy, 2 customer before me and I waited a solid 35min minutes for my meal. The staff needs to really improve in their work moral. Wish I could rate it no stars
Drive through and exit lane are squeezed so tightly cars cannot exit of drive through is occupied. Got my drink order wrong. Payment window was closed missed cars. What a mess
They almost alway mess up the consistency of our order...
Even though on arrival the line was long it went so quick service was fast and efficient... And as always food was great
Unfortunately they got my order wrong
Its was great delicious foodππβ€
The best Burger King Ive been to. Very convenient with its drive-through
Speedy service and value for money. There 2 burger meals for 100 rand is just simply the best value
I loved it bought there a week ago and just stopped by there now after my trip to hermanus the chips and burgers are awesome
The staff was extremely rude.
Worst Burger King ever. Got warm drinks for the nth time with no gas in. Always something wrong with this branch in Lansdowne.
Very nice and welcoming
Came home without the meal I ordered and the Manager did not call back to apologize or reimburse me.
Long queue but extremely efficient.
Service was quick and Effecient. Food was hot and tasty
Best halaal Burger King in Cape Town, Fast service, and the drive through makes life so much easier π
Very good I like to buy from there
Service was awesome. Food delicious
Burger King is always a nice meal to have. Never disappointing. Lovely as always
Bad service , staff very playful and unorganised.