This is my forth admission to the hospital and hopefully my last (in a good way) the hospital and staff are amazing. I shared my room with 2 patients that gave every single nurse so much hell, I am sorry for all that some people has to put nurses through. In this trying times they really are trying their best. Thank you for that and taking good care of me.

Never had any problems going there. Each visit has been a pleasure. Professional and caring.

Hospital with a very friendly and wonderful atmosphere from exception right through to the theater and wards. Was a nice experience. Well done to you all

Went in today feeling terrible and scared. The staff were so nice. Thank you for great service.

My second stay today 30/08/21 at Louis Leipoldt, 2nd great experience. 1st was Dr Labuschagne in 2018, my c-section was professional and healing very quick.Brilliant Dr, the anesthetist, pediatrician, cleaning staff, kitchen staff, all was great. Maternity ward was like a hotel. Nurses was such a blessing. So proud and blessed with them all. Today had a procedure by Dr de Beer, very nice Dr, quick procedure. The anethetists was awesome, made me laugh before my procedure and really friendly oakes. Then ward F... Thank you to Sr T Bacon and Sr S. Mostert (he also assisted me back in 2018 in the maternity ward) i take my hat off to you hard working ladies. I dont know how u do it. Real life heroes. Thank you, thank you. From the recovery room to the nurses, cleaners and kitchen staff. You made sure everything was smooth, vital checks, after my meal, signed my forms and off i went home. You all make a stressfull procedure so much better.

Government hospital service. Nurses that ignore when you call. No communication to each other re patients. Im very disgusted by this hospital. You pay so much money for poor treatment. Staff only works when doctors are there and before they change shifts. NEVER AGAIN!!!

My experience at Louis Leipoldt was one of the worst experiences Ive ever gone through. My quotation for the hospital fees was R24 540.00I was admitted on the 2nd August 2021 at 10:29am to have my surgery (Laparoscopic Cholesystectomy) done at Louis Leipoldt Hospital which was scheduled for 15:00pm. When I got to the room, they asked me to wash myself and give them a urine sample.They took me in to the theatre at 14:00pm where Dr Stanly, the Surgeon and Dr Acker, the Anesthetist were with their team which was very friendly and professional.When I got back to my room which was around 16:10pm, I gained full consciousness and realised that I was in a lot of pain. I asked for pain medication but was told that I need to wait for the night staff. I only received pain medication around 22:00pm. I kept pressing my bell button over and over again to get some assistance from the nurses because I started throwing up. No one came to my aid and instead the patient across me came to help me and still none of the nurses came.Later that evening, I asked the Sister to please help walk down the passage as I was sick of my bed and I needed to mobilize.When I woke up at 00:00am (12:00am 3rd August 2021) I needed to use the bathroom. The night staff Sister told me that Im not allowed to get out of my bed and that shell bring me pot to pee in. I was so uncomfortable.Later that morning, the doctor came to check up on me and asked me how I was feeling. I told the doctor that I was in a lot of pain. The Sister told the doctor that Im not allowed to go home because I didnt want to get out of my bed when I clearly asked her on several occasions if she could please help me get out of bed.Soon after, my mother came to fetch me. She told them that shes a nurse and that she will take care of me and they allowed me to leave. I packed up all my belongings and noticed that my urine sample was still at my bedside which means they never did a urine test.I booked myself out of hospital at 11:35am on the 3rd August 2021 but to my shock, Louis Leipoldt Hospital charged me for an extra day which costed an extra R3980 which I clearly dont have to pay for since it wasnt even a full day that I was there.I was admitted at 10:29am on the 2nd August 2021 and released at 11:35am the 3rd August 2021. I have a release card to prove this.Worst service ever. Period.

Sr v Vuuren. You bedside manners. The candida in our pts mouth. You clearly dont know what the basic care in your hosp looks like. Speak to you sr in charge. The way we receive pts in advance homecare from your hospital. Filty peg tubes. Bedsores. Pts not shaved. And filthy dirty mouths as well. Maybe if you bother to read reports we send. You wont be so judgemental.

Best hospital with the best doctors and nurses by far.

When we visited the hospital recently I had mixed feelings as the service was OK not outstanding. The waiting area had inadequate seating for waiting patients. the attending Doctor was brilliant is seeing us.

My aunt was hospitalised there and she received excellent treatment, sadly she passed on, but I was impressed with the overall service.

My hospital of choice. Always good service! 👌🏼 👏🏼

Seems like when you are a black person admitted here you are taken less seriously. Ive been admitted here twice already. First in December 2020 and 10April 2021 to date. When you complain about pain they dont seem to care about your state of pain you are only told that if you want to go home you will sign a red form.Then I was prescribed morphine by the doctors, the previous nurses who worked over the weekend understood this but the other one who worked on 5th floor from Sunday evening was so problematic. Shouted at everything around her. My prayer mow is that I dont have to stay here any longer. I mean like the doctor are great but its just certain individuals who bring a bad dame to the hospital.

Ive been admitted Sunday 10th April 2021 from the emergency unit to 5th floor Surgical ward in less than an hour..bed 21..and was discharge today the 13th April..By far my best expierience in any hospital..Nurses ... Doctors ..Surgery staff ..you guys were all amazing...and made my stay feels like Im at a holiday resort..names I remember.....Amanda ..Whasiela..Penelope..and the last person cleaning me up before discharge Luloma Mkrola..wish i can remember all ur names..You were all amazing..nightshift and dayshift..Dr Strydom..thank u sir

Brilliant hospital but horrible emergency center. Ive visited the emergency centre half a dozen times over the years and they always have you doing paperwork and long process with the nurse before a doctor can tend to you. You might be dead by the time a doctor gets to see you

My son was recently born at this hospital. The staff is friendly and helpful. The equipment and amenities are up to standard. I only wish the restaurant was 24/7

The follow up communication or whatever is the worse Ive ever experienced. Still waiting on a doctor to contact us for a follow up date after numerous calls was made everytime we contact the doctors room the person doing appointments is not available... I wont name the doctor but I hope the hospital will contact me

I am disgusted at the attitude of the lady at the door. As soon as you try and explain as to why you need to accompany your disabled wife up to x-rays and her doctors appointment she goes into full on defence mode with horrible attitude.I then got annoyed with her and raised my voice and told her I am sick and tired of her attitude (as this was not our first incident with her) and I want to speak to the manager. To which she responded go up to the 5th floor and do what you want. After that she proceeded to ask everyone in the foyer did she have an attitude to try and blow her trumpet more.I am so glad I dont have to deal with your hospital again.

Absolute dreadful experience. The doctor never communicated with us about the treatment of my father who had a stroke for 4 days, while none of us could go see him due to COVID regulations or communicate with him ourselves. We were told he would receive and MRI scan (absolutely necessary in case of a stroke) which we now learned he never received. She also didnt prescribe any medication for his stroke or his diabetes (which they detected during his stay) nor kept a record of any medication she gave him while he was in her care.After he was transferred to a rehab facility, where she was meant to be the one to discharge him, the rehab staff informed us she wasnt even aware that he had left Louis Leipoldt in the first place.This negligence could have cost him his life and other patients who are treated this poorly, are not getting the life saving care they deserve from medical professionals.

No doubt on the Hospitality once you are in front of the doctor. But horrible experience in emergency center. Visited few times last week and nobody in reception could answer how long it will take to see the doc. Will have to be a lot of patience (atleast 3 to 4 hours) to see the doc. Felt like less staff and more patients and managent need to look into this. Need to inprove nurse service a bit in terms of cleaning the stitch,wound etc.

I had my son at Louis Leipoldt with Dr Van De Merwer as my obstetrician. The nurses are so kind. As a first time mom, they offered me so much advice and helped me with breastfeeding my baby. The services the hospital offered are excellent. I had a c-section and they ensured that my recovery was as painless as possible and that my baby was always well taken care off. Dr Van De Merwer was great and made sure my c-section was done in 15 minutes tops and that my baby was healthy. I would definitely recommend this hospital and Dr Van De Merwer 🙌🏽🙌🏽🙌🏽🙌🏽

I went for my very first operation on 9/11/2020 at Louis Leipoldt hospital (room S12) and I am more than satisfied with the staff on the 5th floor. Everyone introduced themselves to me, they made me feel calm and they were so friendly. Through the night, they took good care of me and they made my stay so pleasant that I didnt even want to go home. The theatre crew ( charlotte and team) were absolutely amazing! Even the friendly lady who took my order kept me laughing before my operation. I would also like to thank Tango at admissions for being so friendly and helpful. You guys are just amazing and deserve to be thanked! I feel safe in the hands of this crew. Well done! This is proof that our biggest assets are not our customers, they are our employees. - Jessica Harth

It was my first time experience at your hospital. I was scheduled for theatre on the 25. 11 2020. For Dr Terblanche the foot surgeon. I was very nervous. Sr April and her team made me feel welcome. Theatre staff was very supportive I.e. Srs Mariana vd Westhuizen, Liebenberg, Wakefield, Busie. And Maria.Even Rochelle, the carer at nghtduty, came to check up on me.Each and every health team member did their part in assistance. I am thanking you each one and Dr Terblanche for your kindness and compassion. God bless your hard work.

I recently had a op done.Very caring friendly doctors and nurses throughout the hospital. I was pre admitted and the nurse that did my checks a week before came to check up on me a couple of times. You such a lovely lady. Im so sorry I didnt get your name. May you be blessed.Made my stay so comfortable.And the kitchen staff, wowWhen I got out of theater my lunch was at my bedside?????????Good hospital indeed.

Love this hospital, most of the staff and all the doctors I have dealt with in the 11 years that I have been going there! Even their ER is top notch! The surgical ward nurses are friendly and know how to put you at ease! The nurses in the paediatric ward are the same! And all so attentive and nurturing. Usually the case in the maternity ward as well, but my last stay was not what I have become accustomed to, Sam and the Twin are the redeeming staff members! What lovely souls! And the best birthing partners!

My dad passed away at Louis Leipoldt on the medical ward, floor 5. He was there for just more than a week. We can not single out one person, be it auxilary, cleaner, kitchen staff, nursing staff or unit manager, because my dad and all of us were treated with respect, dignity and friendliness- every single visit. Even at the end of a long shift, everyone stuck to the rhythm and the palpable ethos of caring with dignity and love. The only negative worth mentioning is that parking is an absolute nightmare.

I gave birth on Thursday 16 July 2020. My 3rd child and it was the worse experience I had. I was in a single room. Even though it was a natural delivery my body was weak and needed assistance from staff. The nurses never introduced them to me. Doctor prescribed pain meds and every time I had to ask for meds. I had to ask more than 3 times for them to wash my son. No one did routine check in. I had to ring the bell every timeI had to ask for milk for baby I had to ask for water for myself. The list goes on but never have I expected to get such bad medical care. Never ever again will Louis Leipoldt see me. It was my first and last.

One of the nicest doctors ive ever been to.Doctor Stanley and his team really care about their patients

Bad service number one hygiene is a huge problem there.

This hospital and its staff from the cleaners, lunch lady to the Nurses and Doctors were so friendly and catered to my every need. This is the best hospital I have been to and is now the hospital i recommend to others as well.

Exceptional staff.. Patient oriented. Go out of their way to ensure you feel at home. Impressed by the way they do every little thing to ensure their patients receive the best care they could possibly offer. Great views especially around sunset. Take a huge amount of pride in their cleanliness, which is vital in their line of service.

Good hospital. Im just not crazy about the layout. Its very confusing, but as I understand there is to little space to expand.

I am very impressed and happy with Dr Albertyn and Dr Schwartz reception ladies. They are absolute stars!! Always ready to help and they are so kind and patient. The doctors are amazing too. I will recommend them to anyone. You always feel comfortable and welcome there.

The book that visitors must sign in at parking lot is dirty and slovenly.Do you really want visitors to the hospital to touch that thing ?And then the security had the audacity to tell me that he takes offence for bringing it under his attention.

Very unorganized staff nurse simply do not care enough for patients. This hospital can not be compared even close to the professional service received at net care kuilsriver

Ive been to Mediclinic Louis Leipoldt five times in the past year. Once via their ER, once as a day patient and three times Ive been admitted for overnight/multiple night stays at the hospital.Staff are generally very helpful and supportive, this is especially true of the porters, kitchen/serving staff and nurses Ive encountered during the night shift.Due to intermittent construction work and/or faulty equipment the wards and rooms can be a bit noisy at times and the visitation policy often doesnt allow for much privacy.Rooms are generally clean and airy, though it is sometimes necessary to remind staff to clean certain areas or equipment. Its not always easy to reach the locked lockers, electrical outlets and bathrooms due to the layout and proximity.Pain management is generally good and staff are quick to assist. Its advisable for patients to verify which items are charged to their account/medical aid as Id not received some prescribed medication and woundcare before being discharged during one stay, even though it had already been billed to my account.The access to the ER is not optimal and the reception is quite small. During my first stay I was wheeled around in the road by a porter who struggled to get the wheelchair through the ER doors.Admission is a relative ease and the online preadmission form makes it easy to notify the hospital of your stay in advance.The rooms are acceptable, though its not always easy to reach the locked lockers, electrical outlets or bathrooms.Parking is a major issue at the hospital, especially if you have accessibility problems such as walking difficulties or pain as you may have to cross the busy road to get to the hospital or medical suites.

Currently in ER with my daughter for an hour and a half.....called in to see the doctor....shoved in a cubicle suspected ankle and wrist and cheekbone fracture, were classified as Yellow triage. SHE HAD TO WALK IN ON THAT ANKLE! Still with her urine monster in her hand!In xrays after 2 and a half hours, waiting in the waiting room....This is worst service ever!

Had a operation there .hospital clean toilet sterilize and staff is amazing

Overall Im glad I decided to give birth at this hospital. My Gynaecologist Dr de Bruijn and the senior nurse in the maternity ward Sister Albertus were the 2 shining stars of mypregnancy and labour, I am very grateful to them both for everything they did for me. Same can be said for Geraldine of the baby clinic, this woman is an absolute blessing for all new moms, I would recommend these people to anyone without a second thought. Sadly there were some drawbacks to my experience, some of the nurses in the maternity ward were not very compassionate or helpful, when they would come fetch my baby for check ups they would bump his mobile cot into walls and doors going in and out of the room, even when my baby was left in my room with me I has to constantly deal with people forcefully opening the room door and practically bashing it into my babys cot since my bed was closest to the door. Also the number of visitors to each bed was not being adhered to as my neighbours family would come visit up to 10 people at a time, we were in a 2 bed room with limited space and they were so noisy it would agitate my own baby, even after complaining about it to the nurses nothing was really done except the people were told to just keep the noise down. There was also an issue with my discharge papers, the home affairs document to register my sons birth wasnt completed by the nurses and I landed up having to run up and down for stamps and signatures. Overall I would still come back to this hospital but I think they need to invest in better training for their staff.

Recently spent four nights at Louis Leipooldt and was beyond impressed.Not only were the staff courteous and attentive, they were absolutely thorough and cheerful in their duties.Food was really delicious and well presented. The kitchen staff, cleaning staff and administration staff were always welcoming and helpful.A special Thank you to all the nursing staff in ward F on the 4th floor. You guys were beyond: cool. I got educated on an I.V. line, what veins are not suitable etc.etc. all in all very fascinating stuff. Loved the team work and hard working woman pulling 12hr. shifts without ever losing pace, then going home to their families.I have frequented many different hospitals over the years. However Louis Leipooldt would be my only choice now.Congratulations staff ! I think you all deserve an applause from the suites upstairs. You guys make the hospital one of the best medical centres.Sebrina.

We had both of our kids here. Maternity ward was good for the 7/24 hours 4 days each kid ive spent there.My wife did have some complications with spinal and they gave her anesthesia. Recovery was a bit of a hair raising experience also as none of the nurses could find veins so they kept on stabbing her.Also with the delivery of our second child the delivery nurse got confused and chased me away and I never saw my kid taking her first breath.

Been a patient here a couple of times and visited friends and family here. Staff is very caring and dedicated, doctors are great at what they do here. Would recommend to anyone

I was diagnosed with stage 1b cancer and had a breast lumpectomy followed by a double reconstruction. The hospital was clean, staff were warm and anticipatory, the food was good and the bed comfortable. Most importantly, they were responsive to my request for no pain meds, as I manage my own pain experience and was pain free.

We recently had our first baby here. The maternity ward sisters are very professional and take excellent care of both mother and baby. We had a bad experience during the birthing itself, but after writing a letter to the hospital all our questions were answered. Food could be better, but decent for a hospital. Coffee shop in the lobby is very expensive and only open until 19:00 which is a problem.

I went there for x-ray. The 1st day it was system down. The 2nd day i took x-ray after waiting 1 hour and they said that the x-ray report would not be prepared because of its system but if i come tomorrow, i would take it immediately. The 3rd day i was waiting a half an hour while they said it would take 5 minutes. I left the hospital and when i got to the parking lot they called me saying its prepared. I went back. Again they made me wait for a half an hour.

Dont like this hospital. was in the ER last night with a pre existing back condition and was only seen t by a doctor 2.5h later.arrived at hospital was 2211 via ambulance and got seen by a doctor at 1:17. Couldnt handle the pain for 2. 5h and suffered a panic attack because of it. Mother had the same treatment. different Nurses wrote her same info 3 times on the admission form.Got an xray by a different hospital and they are treating my back correctly. not just giving me pain meds and sending me home.Dont recommend this hospital to anyone.

BEST HOSPITAL! Have an awesome doctor Dr Deon who did surgery on my skull due to a car accident and the nurse staff you guys are the best in the ICU area.

Excellent maternity ward, staff friendly and professional. Staff also take good care of patients and treat them with respect. Keep up the good work!!!

Goog Dokters and nurses. Hospital wards are very good and clean. Easy access to the outside, where you can enjoy n peaceful time. Only the food needs some more flavour and work.

My wife were here for 3 nights and the time ive spend here i did not see or hear something to complain about. The staff were friendly and seemed capable. The docters were great!

Rudest and most unprofessional nurse encounter. Definitely lack public communication skills as a senior health practitioner.

Have been visited family a few times in the hospital. Staff are very caring and helpful, especially the staff in ICU, they try and keep the family as comfortable as possible.

Once checked into the proper hospital, things were great, but the ER experience was nearly as traumatic as my incident itself. I had a critical emergency and had to wait 2 hours in the waiting room before seeing the triage room. In there the staff was impatient and rude, and after that there was just one doctor on staff for 51 patients. The doctor didnt give much attention to me, and only hours after I arrived at the hospital did I get the care I needed. I mentioned this in my feedback form and got a very insincere apology and the person who phoned me was very insistent that things happened differently than it did (blamed it on shift changes, made a passive aggressive comment about 99% of other people being happy there and also made a comment about my mother working there, not sure if thats some kind of threat because it lacked any other context). They also claimed I only got there at 7pm, but I got there at 5pm and basically waited long enough in the waiting room to see the whole Titanic. The ER is really poor and really doesnt take responsibility for their poor service. The rest of the hospital was very clean and professional though.

Pros:Excellent maternity ward.Friendly staff.Cons:Cafeteria could be better stocked.

The most traumatic and sad and shocking experience for our family. Our 28 year old daughter is dead after contracting sepsis after giving birth to our first grandchild there. The hospital has not offered any sufficient reasons nor offered trauma counseling or anything for our family or her husband. (I had to give this review 1 star for without that you cannot post the review, it deserves no stars)

Amazing staff! They were all so friendly, caring and comforting.

Best hospital in the Northern Suburbs, if not the entire Cape Town.

You wait forever to be helped

Looked well after my gran. Some staff bery friendly and go the extra mile

It was fast and efficient

Friendly and helpful staff.

A private, secondary health facility. Private rooms can cater for a variety of ailments.

After visiting my family friend, i was shocked to see how long it took the staff in High Care Unit to attend to his needs. He was in a terrible state and required attention urgently, yet the nursing staff was oblivious to his needs.

The staff does not inform clients of the process if you have an appointment at 8:00 and they don’t update you about anything is if you ask them for updates they still don’t treat you accordingly don’t know the color of my skin was maybe a problem after every inconvenience they didn’t even apologize.....

Excellent and friendly staff. Very helpful.

Great hospital and staff is very friendly.

Awesome staff that took care of my daughter when she broke her ankle and got a plate put in

If not at Karl bremer, you will come right here!

Very clean with helpful and professional staff

Most efficient hospital.

Good professional service.

Very relaxing restaurant.

Tired old building, no signage, dirty and no parking

Well run hospital

Best hospitality services

Great Hospital, especially the maternity ward

Feels like a second home

Poor service

Seems to be okay, but expensive

Top Notch

Best service

Thank you to the staff who looked so carefully at Gert Esterhuyse on the 5th floor and Dr Roos and Barbara Charles in the ICU who tried their best to give my father a second chance at life on 24-01-2020. With great sadness he left for life after this, but I know he was very happy about the care he received at Louis Leipoldt, after Tygerberg Hospital had his health so bad.

15 years ago received treatment for a work injury. The staff was very thankful.The Bokveld sounded