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Shoprite Milnerton
Cnr Koeberg and, De Grendel Rd, Milnerton, 7441, South Africa
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Sh
Review №1

I have lived in milnerton for 21 years now. My parents always shopped by shoprite however shoprite has gone down hygene wise... Service has always been slow but the cleaning of the place is drastically off putting. The staff doesnt seem to care. I think I should just stick to pnp always clean and the staff always cleaning. The enterance of shoprite is not cleaned. Security does a great job in making sure everyone is sanitising but people would question why sanitize when the shop doesnt look clean? I still dont understand why staff is allowed to speak in there own language when every customer orientated company language should be English as it comes across rude to customers if they dont understand the language staff screams at eachother at the tills.Not happy with what I have seen spent a good 7mins in the place and decided to go to Pnp.If a health inspection had to take place shoprite would have closed today and no one would like to see that. Staff should take pride in doing there job and not allow this to happen.

Li
Review №2

Very cluttered And unorganised. Aisles not wheelchair user friendly. Prices generally good.

Bj
Review №3

I never felt treated more disrespectful than in Shoprite Milnerton. Unbelievable unfriendly stuff. I am not even talking about that no one replies on a Good day or a thank you..I would overlook this kind of rudeness but this is just the cherry on the cake. I walked in that store 6:30pm while the store is closing at 7pm. The stuff was already busy wiping the floor and rolled their eyes on me how dare I am to shop at this time and walk over cleaned space.But this is not the end of that shopping nightmare - after reaching the cashier I had to pack my 7 bags by myself while 6 employees were standing around and having chats. After I asked a lady if she might help me she just ran away and said something in her language but her reaction and body language told me clearly that she is not even interested in giving me a hand.If you dont have manners and want to handle other with ignorance and rudeness fine you can do this kind of behaviour at home - but you dont treat strangers specially not customers like that way.This was the first and very last time I put a feed in that building and will spend my Madibas in future with other shops around where the stuff knows how to treat customers.Note to the stuff: if you dont like your job know its not the customers fault

Se
Review №4

Big neat friendly

Ma
Review №5

Its busy now and I am waiting in a queue at the Money Market.

Ga
Review №6

Staff have the worst customer service. They all need serious training. The staff are rude, unhelpful and I waited almost half an hour just to pay for my goods. Will not be coming back again.

Pe
Review №7

1 of my workers always bought these viennas but the 1st pack he took it was smelling awesome.He reported it to a gentleman on the floor with the Shoprite uniform,the gentleman said sorry sir im busy i have no time to assist you.MMHM hello the goods is reeking.We reported it to the front desk at the kiosk.

KA
Review №8

Great Store

He
Review №9

Love this place do shopping there every day

Te
Review №10

Fruit and vegetables are inferior standard.Staff need training ,they are rude and disinterested in assisting.Spar and PnP are just across the road so one would expect the management to try up their game to make Shoprite the obvious choice but alas...Amended - there is an improvement, staff are friendlier, veg and fruit quality has improved..store could be cleaner

Me
Review №11

Shop is always fully stocked, BUT:Some staff, like in Bakery talk to each other while one is busy with a Customer, and not saying a word to him! This is not on!Only small dedicated area at the back to enter the Store and no place to enter in front.Foreign customer in front of me gets told: You were suppose to have this weight... when they present there fruit to be rung up.How must they know, if no one helped then in the department!?I get acknowledged at the till point by; plastic bag? Good afternoon to you to! I replied.When I asked if I could have a straw, I get pointed to the kiosk where I must go and fetch it myself.It is kept behind the counter, where the till operator must stop the Q she is busy with, to give you a straw....Is this made out of gold, I asked!?I hate judging supermarkets, specially if you Love a particular one like this one.Some peoples mindset just need to be adjusted and put the Customer as the number 1 in there business and not treat them like as if they are the enemy!

Da
Review №12

The nicest Shoprite Ive been in. The staff are friendly and helpful, goods are fresh and prices are good. The store includes a bakery, cold meat deli and cooked food deli. They have safe offstreet parking at the back. Theres also a Pep stores linked, entrance is inside Shoprite.

Ge
Review №13

Had a experience with their chicken and mushroom pies not up to standard. Managing staff must get bakery staff back on track. Quality that what customers deserve not inferior products. Please change supplyers.

By
Review №14

Lagoon barber shop is really fantastic for gents... Great haircut fantastic head and shoulder massage face threading and treatments... Great affordable prices and value for money

Tr
Review №15

One lady till attendent was rude

Er
Review №16

Typical Shoprite, poorly stocked especially the butchery. Dont even try to pay your Telkom/electricity/ other account here the staff are very poorly trained, it takes years and four people.

Ry
Review №17

The bakery staffs are slow an lazy.... Had to wait 20 minute to be helped... An the branch manager lacks movitations an never around the store checking staffs doing their work duties and to make everything running according to the customer satisfactions

Tr
Review №18

Always useful and has the essentials. Best quality fruit of all other grocery stores. Service is satisfactory.

De
Review №19

A reasonable supermarket but a bit cramped. The parking is free and abundant which is good.

Cl
Review №20

I find shopping at this store to be a mixed bag, although it has been greatly improved since their revamp. The fruit and veg selection is usually excellent - well stocked with the basics, nice fresh produce and reasonably priced. The butchery is OK - occasional nice specials here, basics are covered. Prices on other general groceries seem to be better than competitors.The only real negative point has to be the checkout process - you can stand for a very, very long time waiting, whilst people at the till seem to be doing impossibly complex transactions (mutliple cash withdrawals, managing forex portfolio, I dont know). Im sure these types of transactions could be better handled at a dedicated counter - I do fully understand the need for customers who dont have the luxury of popping off to the bank during the day.I often pop in on the way home because it can be quieter than other stores in the area, but any time saving is generally negated waiting at the cashiers. I still go back for the excellent fruit and veg, though.

Yv
Review №21

No variety staff lazy and slow not enough cashiers always ques did not improve after renovations cold meats and roll counters always one person working and people must wait in long queues to be served. Really thought they would improve. If people leave meat or dairy products behind they dont put it on the shelves straight away I lays there the whole day. Cold meats dont have a variety as well and yoghurt its either or.

Be
Review №22

Im enjoying their upgrade. Its much cleaner. Lets hope it stays this way!

Am
Review №23

Fairly well stocked for all the basics. More tills should be opened on busy days. Clean store.

Ja
Review №24

Good old checkers on a better building. Lots of development around so the future looks good for the precinct.

Be
Review №25

I am so happy with the staff at your Millerton store always helpful and friendly faces. Never a problem with exchanging goods. I am also very happy that shoprite employs staff that are able to work but possibly would not be employed elsewhere. Fantastic shoprite and keep up the good work! A pleasure to shop with you unlike the other big store in our area. Thank you! !!!

Ja
Review №26

A fairly large store. staff are quick to help when asking for certain items. store was clean and had everything I required.

Yu
Review №27

It gets a bit busy and the space is very limited for customers from the tills across the cigarettes counter and money market but further on Im happy shopping there

Mo
Review №28

All ways stock availability and economical and friendly staff members and not too far from where I leave

Sh
Review №29

Nice clean store. Staff friendly an helpful. I like shopping there.

Be
Review №30

It was a pleasant visit. The staff are very friendly and helpful

Hi
Review №31

As shoprites go, this one is a better one. Improved a lot in the last few months and the bakery is very good

Pa
Review №32

Go for quick shopping. Veges and fruit pretty good. Queuing system not great.

Ma
Review №33

Good prices but cashiers need to move a bit faster and not pause continuously to have conversion with the shopper.

Mu
Review №34

Has everything

Mo
Review №35

Value for money. Easy access and wheelchair friendly with adequate parking

Ke
Review №36

Shopping with ease with variety of goods and till withdrawals. Staff very friendly and helpful.

Fr
Review №37

It has a very good variety of products available, but you get the feeling that it is too overstocked. Friendly service.

ab
Review №38

Nice place to shop.Clean and tidy shop and nice and big not cramped and staff friendly and helpful

By
Review №39

Good value for money shop, always have what I need and their hours are good.

Vi
Review №40

My experience is good. I shop there every day. 😊

Jo
Review №41

Staff extremely helpful and store always clean and perishable items always fresh

AC
Review №42

Revamped store a year ago. My favourite for grocery shopping. Competative prices.

Da
Review №43

Great new store with a nice variety and also helpful staff.

As
Review №44

Its a normal shoprite store, staff is average and there are usually long queues during peak times. My sister the chef thinks its superb shoprite, its clean, well packed and much better than Jozi stores.

Be
Review №45

Very convenient opens till 7 on Saturdays and 5pm on Sundays.

Es
Review №46

They should have more pay tills open on busy periods. I feel the place is a bit crampy with all the cooldrinks on floors. Also their cashiers chewing bubble gum, chatting away with other workers is a no...no. Staff hair and nails not very presentable. Staff needs training in customer service.05 JULY 2019 SECOND ENTRYLast Saturday the staff and I went to go empty my one of two storage units. On our way back we passed Milnerton Shoprite and we stopped as we wanted to buy a few items, it is Saturday, and Tosh also wants to transfer money home. I needed some food as my fridge was on water and ice only. We all needed a bathroom but there was a notice that it was out of order. I asked security what now as I cannot hold much longer. The manager is called. She tells me that I must go to the new centre across the road and use their toilet facilities. I ask her so where do you go, also across the road? She says the one upstairs is just for staff for security reasons. I ask her can I please use the one upstairs can someone accompany me, as I really going to piss my pants. She says no. She took a stand and just would not help me at all. Eventually, I said I am going to pull my car into the parking lot and piss right there. CAN YOU BELIEVE THE SECURITY TOLD ME THAT IT IS NOT GOING TO LOOK RIGHT, BUT IF I HAVE TO THEN I HAVE TO...THAT WAS MY BLUFF AND I WAS CALLED ON IT. I went there yesterday especially to check if the toilet was fixed. NOT FIXED. SO NOW I AM PUTTING UP A FIGHT WITH SHOPRITE ABOUT THEIR TOILETS. WHAT ABOUT THE OLD PEOPLE HUH? Shoprite South Africa Shoprite Milnerton, I AM COMING AT YOU. GET THAT TOILET FIXED. I AM COMING FOR YOU. TODAY STILL.

Mi
Review №47

Very busy! Reasonable prices! Great daily specials!

Da
Review №48

Not the best shoprite ive seen its ok but has old equipment and is cheaply done up

Ch
Review №49

Usually well stocked and good prices.looks good after the revamp and works more efficiently.theres a pep inside aswell as a shoprite liquor.theres an atm at the entrance/exit and ample parking.however their exit out the car park at the one end is very tight

di
Review №50

Its quite therefore expect fast service

Sh
Review №51

Very busy & sum nice mark downs instore

Pr
Review №52

Nice place to buy groceries and things are affordable. Always crowding, especially during weekends.

Ka
Review №53

Only place I can get hold of this Cintra beer from Portugal and at a very good price.

H
Review №54

The shop is fast you dont wait too much

No
Review №55

Excellent service, friendly team members especially the butchery side

Aq
Review №56

Not bad for ShopRite. But sometimes long queues and open tills and staff standing around talking to each other.

Mz
Review №57

The staff they so nice and they capable to assist

An
Review №58

Have bigger variety of products compared to Brooklyn Usave, and strangely enough, sre cheaper than Brooklyn Usave, which I find strange.

L'
Review №59

Still needs customer focus, very lacking in service

Gu
Review №60

Always busy and full. Very small. Nice manager.

Ce
Review №61

Good business hours. Has all the basics

Wa
Review №62

Always have fresh products on their shelves

Sa
Review №63

Convenient but consistently bad customer service.

Ha
Review №64

Its good quality food,thank you Shoprite!🙌

Hi
Review №65

Helpful always get the items I need

Bo
Review №66

Staff on their own buzz...Not very customer orientated....

Ky
Review №67

A little dirty, but otherwise a nice store.

Ad
Review №68

Quick shopping. Not enough trolley space.

ja
Review №69

Aisle signage is incorrect. looooooong queues at tills

Sh
Review №70

Shoprite Milnerton is just an Embarresment when u leave the store with ur groceries the beeper goes of often.Thanks?

Co
Review №71

Decent place. Staff at tills a bit unfriendly.

Si
Review №72

Slow service.. all their salades are rotten

Je
Review №73

Better than the Spar across the road, surprisingly.

Nt
Review №74

Shop small, everything cramped together. Delicious school buns

ma
Review №75

Very rude staff! No greeting, and no help offered. Terrible service at cake counter.

No
Review №76

Im not standing long on the que and the good service

Mo
Review №77

Has every thing I need at good prices

jo
Review №78

Much better since the Revamping of the Store

ge
Review №79

Money market must really jack up their staff. Slow and not very helpful. Get new and professional staff to boost the store.

To
Review №80

Very neat and tidy with friendly staff

Ex
Review №81

Its cool.love their operating hrs

Ru
Review №82

Clean and busy

Al
Review №83

Cant hope to find water here anymore though. People are buying by the trolley load.

Ny
Review №84

Convenient, close to public transport, low prices

Ro
Review №85

Everything time i got there they dont have panini bread

Ja
Review №86

Trainee staff not taking the time to familiarize herself with products in the store but instead when asked about a product simply responds by saying that its not sold at this store and continue with the conversation she was having before i interrupted her.

Ro
Review №87

Clean and with a huge range of goods for sale.Enough parking bays

Br
Review №88

Affordable prices on food items

Br
Review №89

Very clean and organized, lots of bargains

Ne
Review №90

Wine tasting inside the shop

Jo
Review №91

Staff members have tried to crook me by giving me less change than Im supposed to get every time I purchase items there.

As
Review №92

Im kooking for jobIm clean

Pa
Review №93

I am still wondering , why 6 tills , no cashier., a full shop and questions ? I now visit the Spar over the rpad

Ja
Review №94

My local :) great butchery too

Zu
Review №95

Convenient and always have what i need

Si
Review №96

This is a very beautiful place but the service from the cashiers is quite slow

Ev
Review №97

They are convenient and also cheap

Sh
Review №98

Always quick service at the kiosk

Al
Review №99

Always have what a person needs

mi
Review №100

At night no security. Lots of ppl sleeping in the fire escapes etc

Information
48 Photos
100 Comments
3.6 Rating
  • Address:Cnr Koeberg and, De Grendel Rd, Milnerton, 7441, South Africa
  • Site:http://www.shoprite.co.za/
  • Phone:+27 21 528 1680
Categories
  • Bus ticket agency
  • Bakery
  • Supermarket
  • Butcher shop
  • Cell phone store
  • Deli
  • Event ticket seller
  • Money transfer service
  • Travel agency
  • Wine store
Working hours
  • Monday:8AM–6PM
  • Tuesday:9AM–5PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Payments
  • Debit cards:Yes
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