Cant help but feel like the employees are tipping people off. Contacted the store weeks in advance about an item. It hadnt sold for a long time. Phoned in on the day to let them know I was coming. They asked specifically what time, so I informed them within the next hour. Halfway to the store they informed me the item that had been unsold for weeks had just been sold. Could be the wildest coincidence, but wanted to warn future customers of this practice. Dont tell them when youre coming in!

My son and I went to Cash Crusaderd Brackenfell, they have good Covid-19 SOGs inplace.Well-done!!

Wide variety goods, certain prices little steep, but staff helpful and store fairly neat with the amount of goods on display.

Friendly staff from the moment you walk in. This store is unusually big and thats great because there even more bargains at the back. Chat to the sales assistants here, theyll give you a great deal and the manager is great too.

Staff members were friendly and helpful. Wide range and variety.

Hey guys...I like your shop and service but today something went very wrong! I sold a gold item to you and got my cash. I went to buy some groceries from Cape Gate Spar with your money and got a most embarrassing experience when the cashier took the R200 notes to the manager and they returned to tell me in front of other customers that one note is fake! I had to return half of the items to my embarrassment.... I take it that you were also not aware of the false note and I will therefore return it soon to exchange for real money. I trust this will be in order.

Selling a 2nd hand braai that they hadnt even cleaned. Totally gross....

Went in.. Saw some items we were interested in.. Ask the store manager to consider a discount of R100 in total on 2 of the items. He refused flatly, no consideration. We left the store with nothing.. They lost out on a sale of more than R2000 for the day.. They need to train the manager in customer service and ensuring returning customers. Changing customers into clients

The best cash crusaders in cape town ever I give them 2000 stars

Always a great xperience and bargain wise a gain everytime

Excellent cervice, thanky you Brendon for everythiñg

Would just like to take time of appreciation to Pressly and His Team at Cash Crusaders Brackenfell.Very good and helpful service.

Yes good customer care from a Xhosa guy thumbs up boy

Friendly n helpfull

Impressive services, bought good quality 4 set lounge sweaters at good price

Great range of products and helpfull staff

I used to do a lot of business with them, but I think thats over. I always sell things I dont use anymore. My last experience was like, she wanted to give me a 100 rand for a tester that was worth about 3000 rand. What an under statement of my intelligence.

Not great expierence ...wont likely go again.

Very help and knowledgeable staff

A good selection of stuff.This includes electronics, furniture, gaming and instruments.

Good service you dont even have to wait to be assisted there was a lady who assisted me and she knows her job well I have purchased a few second hand electronics and some new tools and a watch happy with the deals I got and I do recommend this place to all. Well organized and lots of goodies. I like this place

Good maintained shop, always clean.

Good service staff

Whether you are buying or selling, you can be rest assured of getting good value and friendly professional service. Always a pleasure utilising your services.

Price is not to high + good quality products have not returned one item

Good to find tools at reasoable prices, bad if you want to sell anything.

Quite a good place to walk into when it comes to the service in general. Friendly people in a big store that a variety of products! And most of the time, you find good quality second hand stuff (sometimes too expensive, but of good quality and still usable). My brother is a regular client of this store.

Dont have alot of second goods

Gotaa love a second hand shoppe. They sell well priced new goods too.

Excellent help great quality

Always friendly to assist and really want to the best they can allow you as seller to get the best price.I can absolutely recommend this branch as they have REALLY clued-up buyers.The first place I go with my goods, NO QUESTION!

Staff are very helpful,overall an good experience!!

Staff always very friendly. Have a good knowledge of their products. Prices are reasonable.

I bought things worth 5500 but one of it had a factory fault when i reported back i wasnt assisted as am saying that tv worth 1500 is not functional i regret to do business with them i used to be a customer now i switch to cash converters

Well worth a visit. Their electronic section is stacked with good quality laptops at reasonable prices.

Great service! Walked in with a description of an item my husband had asked me get at this specific branch. Walked out with the item 2 minutes later.

Not very helpful.. Nor knowledgeable.The guy almost killed us with the grinder they should send there staff for training especially on power tools..

Stock a good range of products

Friendly and helpful staff.

I like to go here take my time to look for gospel cds guys please let me know if you buy in ron kenoly or kurt carr cds please

Friendly and helpfull staff

Customer service is not too bad, staff are well informed about their products.

👌

Fantastic service

Cool place

Very help full

Great customer service and great stuff to buy

Friendly staff and prices are not to bad.

Very friendly staff and nice furniture

Definitely one of my favourite Cash Crusaders always friendly and helpfull staff

Thwy always have what im looking for

Who doesnt like a second hand store with quality goods!!?

Great service

Staff not overly helpful

Good store

Cool but you can buy in cash no cards

Fun stuff

Friendly and helpfull

Bit pricey on second hand items. Staff are friendly . Clean , neat otherwise.

My favourite place. Always end up purchasing some thing.

High prices for second hand good no thank you

Nice big store. Friendly staff!

Very convenient, Food Lovers is great... Nandos is the best. Love the place.

Extremely helpful and friendly staff.

Great place to grab a bargain verry friendly staff

Enjoy this store great manager very helpful and friendly

Good bargains

Good and they can keep your promise. Stuff get sold very quickly

Good selection of goods, some new goods as well.

Great bargains, but be careful recently had many issues with faulty items.

We were served very quickly and efficiently.

Have a big variety of things to buy, but seems like today was stocktake during trading hours. All the staff shouting across the store manager included. Very horrific experience.

Just live stroling in that shop, so many different goodies

Nicely priced ps games

They have the best custumor service and things to buy

Nice variety of products and great service from staff.

Not too bad customer service.

I am so disgusted in the service I got from the Cash Crusaders Brackenfell branch today. I enquired about available stock for the Doogee X6 Pro phone yesterday and the Sales person told me that he has only 1 new phone left. I asked him to keep it for me for today. I had to drive almost 40 minutes in traffic to get to the store and when I got there he took the box out. I notice the box had masking tape sticked to it and I asked him before he opened the box if this was a brand new phone because the box did not look new. He said yes. It is a brand new phone. He took the phone out, which was not even in a plastic cover and was laying loose at the bottom of the box. The whole phone looked like someone took a knife and tried to open the back of the phone. I had a very deep cut on the plastic of the side of the phone and I counted 5 chips out of the steel side of the phone and 2 on the other side. I showed the sales person Stefan and told him that this was not a new phone and he told me that it was a brand new phone. I told him that I want to see the manager because I did not agree with him that this was a brand new phone. He let me stand there for so long and after a while the manager came forward and make me look like I am seeing things... Eventually the sales person also said that he can see the damages on the phone, but the manager was still trying to convince me that it was a new phone. Then he still try to sell me the phone with a discount. I have asked the sales person to keep a new phone for me, not a second hand phone and I wasted my time and petrol to drive all the way to Brackenfell branch. I have purchased a Doogee X6 at the Durbanville branch by Linsay on Wednesday and asked Stefan to phone Linsay and tell him that he can then order me the X6Pro because Linsay told me on Wednesday that he did put an order in. Then in front of the manager Stefan said that he is sorry but he cant phone their Durbanville branch because it has nothing to do with them. The least that they could do was to help me because of the way they mislead me to sell me a second hand phone as a new phone. Then eventually the manager told him to phone Linsay from Durbanville to order me a X6Pro. I am really so disgusted in the Brackenfell store

Yu always get nice goods here

Clean nice bargin shop friendly staff

Good items, shocking store interior

It is one of my regular stops. Always a bargain to find in the shop.

Good prices and service

Should be zero. There idea of customer service is to waste time and not give full information

Always pop in there for a bargain or two.

Interesting but expensive

Cheap second hand tools

Great stuff and good prices

Excellent client service

Customer service lacked

Good variety of stuff here

Good

Its OK

Went there it was closed 3pm when it shows its closing at 6pm

Interesting

Find a lot of things. Odds and all. Needs furniture

Great

Thay dont take treadmills

Not fond of the load music palying there

My personal scratch patch