Love this place exciting menu, done both, take away, & have had a sit in meal, ample parking, Covid19 protocols observed, spacious, & good friendly service.
Cleanest and most welcoming branch which i have been to. Their lemon and herb prego rolls are a MUST. A true customer experience. It is fantastic to see staff who take such pride in their work.well done.
Very convenient to use the drive thru ,and you also dont have to wait long
Very convenient as they offer pick up through the drive through. So no need to get out of your car. You select your order online, make payment, select pick up through drive through. And voila 👻Amazing service, well done Nandos!👌🌟
Friendly service. Good eats. Sauce taste not what it used to be, also ample sauce was standard, now its extra
Absolute great experience, quick, friendly and efficient service..only 4 minutes waiting time for order for 4 adults.
Not a good experience...the cashier who took my order was unfriendly and miserable. When I asked her what sides were available with my order she shoved the menu at me and pointed to all the sides instead of telling me herself. We also ordered 2 milkshakes which we took home with us of which the one was made with too much ice which made it taste watery and for R37 I expected much more ice cream than ice. Very disappointing!!!
So far the best service, friendlinest staff, great food, the right portion, feel the other branches give less. Other branches can learn from this branch. Well fone guys 👍👍👍
My go to Nandos. Had to request that the card machine be sanitized before putting in pin as tabbing wasnt available. For a change no burnt cabbage in hotpot.
Best ever Nandos in Cape Town. Excellent service and the food is always on point . The portions are always over enough and the chicken is Always juicy and never dry .Staff is very friendly. My first choice always when eating out .
Nandos nandos nandos you did it again quick fast service. In and out the drive thru in less than 3 minutes. Kudus to the Nandos F1 pit crew that work in the drive thru. The other fast food place should take note hint hint.
Waiting time was almost none existant but cleaning service was a bit slow and we kept having to ask for plates and cutlery multiple times
Not the first time I have been here. I go back because the food is good and the other Nandos in the area does not have a drive through. The only issue here is that 9 out of 10 times I have been there I am asked to park and wait in front they will bring me my order. I dont have to get out of me car, but this is just not the way drive through should work?
Clean restaurant. Friendly staff and very good food.
Never knew Nandos could be so quick
Nandos never dissapoints. Had an amazing meal like always 😋 The staff are quite helpful too.
Quick Drive through service. I placed my order and got takeaway food within 10minutes. For A Nandos I am very impressed as I am well aware how their food are prepared. Thank you also to the Door keeper Staff Member who guided me out of the parking lot. I am driving quite a big vehicle for the parking area.
Everytime we go to this Nandos, they either forget my food or something is wrong with the food. My friend and I love Nandos, so I would like them to better their service
The food is good, but the mistakes are being made by staff when ordering. We asked for a Carnival Burger with no tomato and extra pineapple instead the basic Burger was prepared. It was eventually rectified, but then they didnt take off the tomato - that was in any case halfway frozen! Upon getting the correct order we were informed we owe R10 for the mistaken Burger they rang up. We counted out some small change in the car to the make up the difference and then were rudely told we still owe 20 cents. I offered the 20 cents, but the lady refused and walked off. I wonder if you had a 20 cents short at cashup last night. There is no need for rudeness when mistakes are made, especially after repeating my order two times.
Great food, served in record time - consistently surprising me with serving times. Nice work guys!
Fresh, tasty food all the time and service is excellent
Nandos never disappoints! Great taste, for was warm despite Uber delivery...
Always receiving good service. Keep it up.
Super friendly x
Nice and clean setting. Staff could smile a little to lift moral and atmosphere of place. Then it would be 5 stars all the way.
Nice and peaceful. Awesome helpfull staff.
The meal were served shortly after we were seated and the food tasted delicious. Great service
Just a bit of information for everyone. Nandos full portion livers comes with ONLY 10 LIVERS.so just incase youre wondering why your large box is half empty this is the reason the manager provided me with.
Fast and efficient...getting the order right is a big plus
Best tasting nandos in cape Town in my opinion. Portion sizes are nice, and if you ask for extra sauce you get extra sauce. Well done!!
Food was great and salad which was a side portion was worth the money 😃
Was good. But asking customers to do a one on one review in the restaurant is not good business practice. You pressurising for a good review and not an honest one. Chips were slightly underdone.
We just went to Nandos, was unable to place an order because we had a fishing rod in the car so my husband proceeded to get out and go order at the speaker box but we received no answer, we then proceeded to the next window to ask if we could manually place our door and tried to explain the fishing rod to the female at the window but she wouldnt even open the window to hear what we had to say further to that while asking her nicely to place the order she blatanly ignored us after making several attempts to explain why we couldnt place our order at the window. The least she could have done was take 5 minutes out of her time to hear what we were saying instead of just flat out ignoring us. You definitely lost customers today. Disappointed that she didnt show basic customer service or did not attempt to accommodate us in anyway whatsoever.
Always a pleasure...quick , friendly service and the food is always super fresh...thank you Nandos N1 City staff...well done
Nice.. Ordered family meal 4sharing.
Been visiting n1 nandos on a regular basis an its always a pleasure visiting this store . Orders are always 100% , an they have wonderful staff thats always helpful
Thank you for a very enjoyable sit down experience. Received our order within 2 min. Everything was on point, however, the only area that I feel could improve is the access control.... On entering there was no dedicated person to do thermal scan and register hence person from behind the counter had to assist. However, very tasty and enjoyable experience
Very nice meal and restaurant experience
Nandos is nice once in a while. Good product. Priced to suit most pockets.
4.1 rating from about 1400+ reviews so I gather I just got a bad day. You know that sloth that stamps in slow motion in that Disney movie? I think he/she works here 🤣. OK, on a serious note, when one orders and even though there is nobody else in the queue, you dont know whether they are preparing for Mr D or not. So it would be nice if an expected ETA of the meal could be advised. Mr D has been great for business but please dont forget the little guy who walks in.
Food delicious. Service quick and efficient when they not overly full
Covid appropriate. Quick and excellent service.
Please add a collection counter. No.point in waiting in long queue to collect and the till point ppl are in reverse gear.
It very good restaurants love the chicken
Covid restrictions should be followed more thoroughly
Quick service and fresh meals ..drove by on my way from Work my 👌👌👌
Enjoyed this favourite local take away!! #Yumyumnomnom
Service was friendly and prompt definitely going back again because the flavor of nandos is amazing.
Great tasting food, well prepared according to the way you customise (if need be)... has a drive through and trades 7 days a week until late...
The person never listen to our order at all and got it wrong including the amounts asked for. We then to pay for extra stuff we never ordered as well as park and go into the restaurant to buy what was short.
Consistent serving good food. Does get the orders wrong sometimes but nobody is perfect
Pricy but the service experience was top notch
The churros with salted caramel sauce is divine 👌🏼
The best payday meal😁
Nandos service was great. I was serve with the most succulent chicken in a pita bread,after a friendly request. Thank you Nandos . N1 City.
Quicker service than some of the other big name chain fast foods
The service and restaurant was lovely but the food was dry and disappointing
Good food, not so quick
Great chicken...fresh salad and efficient service . Lots of safe parking out front.
A perfect restaurent to visit, there are wonderful staffs so welcoming, so quick in service, was served by Indrah and it was wow, amazing
Great place to grab a quick bite. Staff is always friendly.
Food was served fast and didnt have to wait long.
Not of the best.. Food wasnt too warm chips over baked and salad was terrible. The restaurant itself was too hot.
Quite frankly, the setup inside is not the coolest. Ill advise the drive-through.After craving for this chicken for a while, the whole chicken I got served wasnt to die for. Somehow disappointed...😏
Its Nandos. Whats more do you want to know? ;)
Lady taking orders has a strange accent. Difficult to understand her. Had to ask a few time to repeat herself.
Always good service & tasty food
The only Nandos drive thru Ive been to. What can I say. Its a drive thru. Place your order. Pay for it. Pick it up at the last window. Usually not at busy as KFC but still as quick
Tasty Food.... amazing staff....Cleanliness 🏆
Service was fast even tho it was month end
Super awesome staff...
I ordered food via internet when I arrived at Nandos 17:35 I paid and took a seat waiting for the food. I noticed a packet ready for someone other people where helped. At 17:55 I went to the person that assist me and asked how the internet orders work then she realised that its my order standing. She gave me the order I asked the manager at the time if I must eat the cold food. I had to wait for the food to be placed on the grill. The manager gave me the food without checking if everything was in the bag. Likely I checked and no rolls, she eventually gave it. This was the worse ever serve I received from Nandos N1 city.
Horrible Horrible food!...Ive had Nandos many times before but after todays order and experience I dont think Ill have it again. Ordered nandos delivery from Mr D. Order arrived ahead of time...just after 19:00. Food was cold. ...Flame grilled se voet..The full chicken wasnt even flamed grilled. Oven chicken hacked up into 8 unidentifiable pieces (except for the 2 legs that could of be identified...the other pieces was like it wasnt from the same chicken)..chucked in a bag with lemon and herb sauce. Sauce was very lemony...probably because it was not used to baste the chicken that was not flame grilled. Called the store...Manager was unapologetic and sarcastic. No customer service skills..tried to blame everything on the driver and that I should take my complaint up with Mr D. Money wasted😡
Excellent service on a Friday night, quick, efficient and tasty! Keep up the great work
Had a issue with my PERinaise, Avo & Caramelised Onion Burger. Manager from the store called me back immediately. Great Service. Thanks for replacing my burger. Keep up the good Customer Service.
Very friendly and efficient served via dtive through.
It was great to have a really good vegetarian alternative at a place like nandos the meal was great. Service was amazing they really went out to create my vegetarian option. Thank you
Slow moving drive through.. with only 3 cars there.Super expensive for a burger and chips(R81)
Fast and efficient service. Food was exquisitely delicious
The best Nando’s by far!
Update: 28 October 2020So AGAIN Im disappointed in this branch. It seems like I need to go into the restaurant, and breath down peoples necks to get what I order. Today, 28 October 2020, I go through the drive through place my order to come home and have no chips placed in my bag and I have 1 piece of chicken, not a quarter like I ordered. Why is nothing being done about this branch?Feedback given Around mid October 2020:Thank you for being on-it when it came my complaint. I dont know what kind of service Ill get when I visit your branch again but knowing how well you guys deal with unhappy customers is reassuring enough for me.Thank you!
Excellent service.
I didnt wait long in the que, and staf was friendly.
Love the sit down service! Always try my best to have Sunday lunch with the family here.
Good place , friendly staff , quick an efficient, no long lines , always order is 100%
Fresh chicken every time
Easy and tasty meal.
Super fast drive thru but seems as if there is no flame grill to the chicken with the speed of service
Love this branch .their salad is always on point but the chicken portions still too small at all outlets .
Very quick and easy service. A real drive through.
Fast food always
They 1st bought my food then took so long with the drinka that the food got cold. When I asked for new food the manager told me she cannot garuntee that they would not spit on it. Neadless to say when we got it it went straight into the bin. Disqusting
Incorrect orders and not friendly order lady