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Alabama Spur Steak Ranch
Shop U20 & U21 Mimosa Mall Cnr Kelner &, Zastron St, Brandwag, Bloemfontein, 9301, South Africa
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AN
Review №1

Good experience. Friendly helpful staff and waiter. Clean and COVID protocols observed. One of the best Buffalo wings I had.

Ts
Review №2

The service was exceptional. The food tasted amazing, enjoyed Eric’s service, very friendly, enthusiastic, has good communication skills. We thoroughly enjoyed it

Pu
Review №3

Nthabi served me amazing breakfast. Wasnt having the best morning but her smile and welcome reminded me to take each day as it comes and be happy. Alabama Spur also caters for us with AD. So Im happy for Decad coffee

Si
Review №4

The service was excellent . The lady by the name of Felicia was very much helpful and friendly. All credits go to her. Well done. Thank you!!!!

Th
Review №5

Loved the service there. The waiters are always on their toes to ensure that services are rendered professionally. Keep up the good work😊

Re
Review №6

Thanks for the good service, Keya made us to feel acknowledged and appreciated .It would be nice visit Alabama spur steak Ranch again

No
Review №7

Eric is the best! Hes so professional, keep up the good work 😊

Mo
Review №8

Thanx had a gud time with my son.Thank to our waitron Sabbie.good service

An
Review №9

Very dissapointing!We waited nearly 50 minutes for 3 half cooked steaks which didnt taste like much. They were really not very busy.Luckily we had a friendly waitress, but sadly that was basically the only upside.Not a place I will be going back to soon.

Fa
Review №10

-: Firstly Im very disappointed at this Spur. I took a friend there for her birthday a few weeks ago and I asked the one of waiters to please sing for her but he told me they dont sing for adults anymore.🙄Surprisingly yesterday I took a different Friend to the Falcon Lake Spur at Waterfront mall and they sang for her. Did I mention she was an adult too?Overall I still love Spur and would recommend it, just not sure which one..

ch
Review №11

I bought an avo & feta burger, thinking it could be absolutely delightful - to my surprise it was a bun and a patty with some feta + avo slapped on there with the famous salad dressing sauce, it couldnt get worse. I payed way too much for something I could make at home & I could make it gourmet too.Absolutely disgusted by Spur at this stage. At least give a brief description on the menu so that customers know what theyre buying! On top of that we had to expain THREE times what milkshakes we wanted to three different waiters. Get yourselfs together!

Md
Review №12

T.i was the best waitor great service from him

Pa
Review №13

Great service. Delicious food.

Vu
Review №14

Thank you for nice food.

Ja
Review №15

The food was really great!

Ma
Review №16

De service was so slow n den boom de cooking oil is in no condition to make fries dey only have veggies 😒

Lu
Review №17

It is a great spot to grab a bite

nk
Review №18

Excellent food and service from T.i

Al
Review №19

Great food and service!

Re
Review №20

Thanks for the service, Kea

Ma
Review №21

We had fantastic. Sipho was an excellent host. He advice us on what to eat because we were struggling.THE funny part I wanted an ice cream before the food. Sipho said I wont be able finish my food and.....he was right. Thank you to all..... Aubrey and Nana the managers were looking after us well

Na
Review №22

Snail 🐌 pace service... You could even get full waiting for your foodWorst ever 🙄

Mp
Review №23

I am very upset. So one of the managers (Audrey) here tried to swindle me out of my money. My bill came up to R340.60c. We waited a good 45minutes or so for the meal & I when I requested that our waiter serve us with some tomato sauce, we got an empty bottle and all he could say was its almost klaar but theres still some... Now time to pay the bill comes so I wasnt going to give a tip because of the bad service but I felt bad for not tipping so I wrote a tip for R10. Which makes the bill R350.60c. When I get home 20 minutes later & check my texts. I see the deduction as R380.60c so I call them and ask whats going on. Audrey casually calls me buddy and says I wrote the total as R380.60c so thats what he punched in. (A total lie because I wrote that total so I know what i wrote) I am very disappointed by what transpired today. My complaint isnt about the money, its about the fraudulent behaviour of a senior member of staff nogal. Very disappointed.

JO
Review №24

#Lit

Nt
Review №25

Had a great lunch with my sister. Greaf food and the service was amazing. ❤️

Ca
Review №26

While on a trip of a lifetime I was taken to Alabama Spurs. I had never gone before. The experience made my trip to SA a shear lifetime of joy. I will forever look for the glorious hamburger in my own country. The sauce is to die for. Thanks for making my trip with the great staff and letting me enjoy the atmosphere.

1
Review №27

Very good service and lovely food. Good waiter Eric at Alabama spur. Keep up the good work.

Vi
Review №28

I had the softest most tasty steak tonight and my husband a cheddar melt burger. You guys are still like the original old school spur the taste and vibe are awesome!!! And Thato thank you for your smiles and great service :-)

ma
Review №29

The food was delicious n the services was 100% great.. Thank u so much Alabama Spur!!

Ha
Review №30

I wanted to celebrate my e years sober and clean at Spur and not impressed at all. Our waiter our waiter in the smoking area helped and served everyone before me and my mom who came forst. We got our food last. The manager had to get my mother coffee for the waiter took forever. What really upset me was that we had to sent my mothers steak back twice. That after she cleary said very well done in the beginning and our waiter who grilled it himself stripped him when the I called the Manager who then went to grill my moms steak himself. Isnt it the clients perogative to have her steak like she wants it. Twice it came back redish. And again after finishing the meal our plates wgo stood there were taken last and even reveived our bill last for all the others were help first everytime.very dissapointed in Spur today and will not concider ever going back. Did not enjoy my celebration at all. Thank you to the ma ager who got the steak well done.

Yo
Review №31

I would have given it 5 stars... My waiter was amazing, friendly, and always smiling Trevor was great... So for Him there is 10 stars... The steak however was tough, dry and overcooked... So were the mushrooms....

FI
Review №32

I had a great meal for the day. Sabi she is the best waiter and thank you to all the staff and the managers who assisted me exceptionally well Aubrey and John. I will definately come back again soon

bo
Review №33

Great service. And very friendly. Food was fantastic.

Ja
Review №34

Lebos assistance is very good and very nice to talk to. Keep it up Lebo.QuanLebo you are awesome. I want your numbaaaaaMarzaan De VilliersLebo i will always call your name at spur because you treat your customers with respect tnxxx :)Jaun van niekerk

Se
Review №35

The service that we got from eunice was perfect thank you.keep it up

Ba
Review №36

First big mistake, cleaning while we were eating. They were literally sweeping under tables and mopping, yet we were there...eating. Second big mistake, I was not offered a table mat nor the hand bowl yet I had ribs on my plate. What do you eat ribs with, a fork? I felt undervalued as a customer in that particular time. But other than, Im good. The rugby game on the screens was quite entertaining.

Di
Review №37

A wonderful experience, the servers are extremely kind.

No
Review №38

I had a great a great time with my girls. Thank you to the wonderful waiter Key

Ki
Review №39

Disappointed on the service I got on Saturday.We were a table of 4, we were qued by a trainee only after 10 minutes I called one of the Waiters and ask for a glass of water he just walked away without asking the rest of the table what they gonna drink. When he came back. He just give me a glass of water and said I will organise someone to help you im knocking off I wonder who trains Waiters????. Thats not only what happened.No manager involve, I just saw one standing with Waiters in the order side off the business infront of smoking area.No straw..Ask for tomato sauce, got an empty bottle

oc
Review №40

The service we received from Eric was excellent, we will surely visit again.

Pa
Review №41

We got at the Spur when the doors opened. Ordered our food. Waited an hour for the food.Had to complain at two managers before we eventually received our food. Not likely to go back there. Service is not up to standard

Re
Review №42

Had an awesome time with my son, with the help of our waiter Thato, very friendly guy and was given attention too.Thanks.

Tr
Review №43

Terrible service, very slow and ridiculous prices.R162 for a 200gram fillet steak is daylight robbery. Even if you were buying your steak at woolworths retail price of R274 per kg, thats equates to R54,80 for a 200gran steak.Gone are the days when spur was an affordable family restaurant.

Li
Review №44

It was so amazing!! The waiter was extremely kind

lu
Review №45

Waiter Aubrey and Kgopotso gave a lovely serve, everything was on point.

Pi
Review №46

This is the worst SPUR Ive been too. The service is absolutely terrible . Ive came all the way from Durban and experienced pathetic service . The manager and the staff share the same dont care attitude. Ive waited over an hour for the food and after stating to the waiter its been over an hour ,he stil shows no customer care .

Do
Review №47

Eric our waiter ensured a delicious lunch with his great attitude.Thank you Alabama Spur well be back for more!

Bo
Review №48

The service and food was great.

No
Review №49

Wonderful service with very helpful patrons. Thanks Eric for the great service!!!

Br
Review №50

Great service, great food and in such short time. Food was just a bit cold but will definitely return. Staff are very friendly.

Co
Review №51

Wooow what a good service ever that we received at alabama spur. The managers where very friendly and calm all thanks to Tino

Ly
Review №52

Some of your staff members are terrible! Yesterday , one of your waiters who walked us in to our table ditched us for over 10min and never came back to serve us. Yet he started serving someone else who was sitting just across and had arrived there after us. Unbelievably poor customer service!!

Bo
Review №53

Xolani excellent service keep up the good work

La
Review №54

I would like to take this oppertunity to shout out a big THANK YOU to the service at this spur DK , PETER and ZEE you guys rock you made a unhappy table smile and will return to the ALABAMA SPUR again your service was inpeccable

Sa
Review №55

Their service is really great and their food is so heavenly😋

Kh
Review №56

Aubrey was a good waiter. 😁 Very friendly

Ao
Review №57

I have been waiting for more than 40minutes for nachos and a salad. The foid isgreat but the service is not good. When i was ordering at the front desk the lady was not professional as she was talking to her colleagues while procesing my order.

No
Review №58

Averagino

Ni
Review №59

Service was really not good. Food was not up to standard. I had to send my food back, and when they brought it back, it still didnt taste right. I dont think I will return to Spur again anytime soon. But the manager was friendly and helpful at least.

Ra
Review №60

Food came warm and the burger looked like it came directly from a commercial. Had a great time with my friends and the waiter was friendly.

Ru
Review №61

Great restaurant with excellent service. Best place to eat any meal with the family or friends, these are only a few reasons they won the best of Bloemfontein award 2014 and 2015

Te
Review №62

Awesome staff and services all the time I been here.

No
Review №63

Cindi was a great waitress and we enjoyed the food very much

Ke
Review №64

Aircon did not work... Otherwise everything was perfect

Al
Review №65

Amazing place with a nice vibe and soothing atmosphere and the friendliness of the waitors exceded my expectations, always smiling and making jokes with costumers Alabama spur is really a family restaurant where one can go to enjoy a fantastic meal and enjoy wonderful time with your family. yes it does get busy sometimes but the friendliness never disapears. For a more quiet experience I prefer going to Alabama on a Tuesday but Thursdays and weekends are just as fun. Alabama is a must stop when passing through

Bi
Review №66

We stopped over in Bloemfontein for an evening whilst traveling between Johannesburg & Cape Town. We ordered take-aways at the restaurant, and when we arrived back at our guesthouse, we noticed that some items were missing from our order. I called and spoke to the manager, Tazz, who profusely apologised for the error (everyone makes mistakes), and promised to rectify it as soon as possible. Within 20 minutes, she had personally delivered our missing items with some extras, and kept us in the loop the entire time via WhatsApp. I also need to add that she took a taxi from the restaurant to our guesthouse, which was most appreciated. Thank you Tazz & Spur Alabama. Mistakes are completely forgivable when they are dealt with so professionally and so efficiently. Thank you again, you deserve my 5 star rating.

Ma
Review №67

The Service was quick, compared to my previous experience at other Spurs

AJ
Review №68

Bad with big orders, and quality of onion rings are terrible.

Co
Review №69

Terrible. Uninformed waiters make for very expensive bills. When you are asked about specials, make sure you give ALL relevant information. Not going to be a returning customer.

Mi
Review №70

Good, efficient and fast service

Ke
Review №71

Good service and nice food

He
Review №72

Great food and great service as can be expected from a Spur Restuarant

Co
Review №73

Came to Spur in Mimosa, placed our order 10:15 and only received our order 11:10. Waited another 15 min for our Toast and Top-ups. When the Top-ups arrived the the mince was off and sour. The waiter was non existant and so incompetant. Will never go there again!!!! Where is Golden Cloud Spur????

Er
Review №74

Good service. The are a lot of university students so you might wait a bit longer for food at times.

Wa
Review №75

Very friendly service and good food. Free wifi which gets okay speeds if its not too busy.

Za
Review №76

It very nice... The service was little bit slow becouse of electricity

Ch
Review №77

Theyre a friendly staffed who always ready too assist their clients.

Mi
Review №78

Super fast and good food

Ma
Review №79

Food great, service very poor. Wont visit again.

Mo
Review №80

Sabbie’s service was very Good

Do
Review №81

Great service, food was delicious for a change

Li
Review №82

It is a fun family restaurant in a mall, it is not to big so you can keep an eye on your little one, but not to cramped so youll have to listen to someone else chew.

Ar
Review №83

The breakfasts are decent but the rest of the food is not worth it.

Pu
Review №84

Well accommodated,friendly,provided information about wats on special.

Br
Review №85

Great food. Really great South African restaurant.

de
Review №86

Very nice enjoyed myself and relaxed completely

Mp
Review №87

Great experience, good service

De
Review №88

The food and service is great but one problem white Male waiter snapping at black female chef

Na
Review №89

Friendly device & excellent service

Al
Review №90

Great service received from Eric

Ma
Review №91

Friendly staff. Good service.

Jo
Review №92

Always great food and service

Di
Review №93

Additional wait time is necessary due to over crowding

Ma
Review №94

I was served by bokang her service is 100%

Pe
Review №95

Slow Wi-Fi 😕

Ge
Review №96

Great service and food.

Ti
Review №97

Floors are filthy as well as the menus. Not very welcoming.

Ko
Review №98

Your service was super, I like it.

Me
Review №99

Good service

Ra
Review №100

Very good

Information
52 Photos
100 Comments
4 Rating
  • Address:Shop U20 & U21 Mimosa Mall Cnr Kelner &, Zastron St, Brandwag, Bloemfontein, 9301, South Africa
  • Site:https://www.spursteakranches.com/za/restaurant/alabama-spur
  • Phone:+27 51 444 0449
Categories
  • Family restaurant
  • Breakfast restaurant
  • Hamburger restaurant
  • Steak house
Working hours
  • Monday:9AM–10PM
  • Tuesday:9AM–10PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
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