Pathetic service from Fishaways and Steers, customers orders are prioritized on their appearance, useless staff in both places and food was not even good

Suncoast has many restaurants and casinos as well cinamas so you and your family all have something to enjoy. Lovely hangout for family and couples

The service was excellent...food tasty as always 😋

Our order was not called out for about 30mins (no :166) and when we ask for help no one helped us all were busy ,then later we were assisted by the lady from Steers.Poor service at it best .Why the order must stay on the counter without being called the number coz we were inside waiting 😏

The fish never dissapoints my only complaint is the portion, it is like you are buying for a 5year old.

Ordered online with great service and high quality of fresh fish. The rice was cooked well and the onions where not oily.

Friendly and very helpful staff, food as good as ever

Service is excellent as well as the food is amazing

Good service and good food

Friendly service but the food is not appetizing

I havent really had a bad experience with Fishaways Musgrave...they provide good service and thanks for a free WiFi😎

Service and meal was excellent, delivery as well

I love their pop praws and I love that you have option of making your meals grilled if you do not not want fried items.It is usually busy during lunch time so prepare to wait longer if you go around that time.They have a list of beverages to choose from however the variety of option could improve.

Its well located... and the prices are decent, its a cool joint if you arent a crowd person.

Its Clean and allow my family to enjoy a meal together because its joined together with Steer. So we order at both places and enjoy a meal together.

Complained to the owner and he came to my house to personally apologize. Thats fantastic customer service. Great store. Will encourage us to be loyal customers.

Terrible food it was old and the fishcakes were falling to pieces and ice cold as wellas burnt the the chips must have been days old not a good meal at all.....

Delicious food

Its was great

I had the need to get supper on the go last night 21/12/2019 around 20h10, so around 20h20 I called Fishaways Musgrave to place my order F2 for collection. I spoke to Phila and told him that I did not wish to wait hence the phone call and would be at the shop 20 mins from then to collect and pay for the order, which he assured me would be readyI got to fishaways Musgrave around 20h50 and there was no one at the counter, so I went to the Steers counter, knowing as I do that they are both owned and operated by Patrick, and this has happened before where the Fishaways counter was not manned. The girl at the Steers counter knew nothing about my order and called the guy Phila who denied taking the order. No apology was tendered, general rudeness and no effort to meet my needs even when I offered to pay if they could do my order IMMEDIATELY. If you look at video footage (which I know the store has) you will see me take my credit card out of my wallet to pay- and both parties looking at me like I had sprouted a second headI have been going to that particular place since it was just a Steers and I note with disappointment that your staff have become deplorable. It is unlikely I will return I would rather drive to another outlet as I have the option to. No one treats me that way and expects to get my hard earned money

Customer service could be better, but the food is good.

Waist of money I ordered online and what I found is not what I was expecting when I buy in store and the rice was rotten im so disappointed guys has to order again from somewhere now

Great place to grab some food

The food is to die for😅

Excellent service.Keeo it up

Terrible I wonder that place is so emptyFirstly there is nobody behind the counter to serve.Secondly when we decided to choose a cold drink from the fridge we were approached by one of the Steers staff and instructed us not to help ourselves.Thirdly my question is why did she not approach us when we were looking at the display menu above the counter.Our first choice was pizza since your place was so quite we decided to support but instead we chased away to support our first choice.Compare debonairs service chalk and cheese .Welcome to Africa

Its a peaceful and the service is top notch

Its okay. Good food. Not so nice staff though

Food is great, service good but restaurant is a little old and outdated

Great seafood and great service...

THE ORDER ARRIVED IN TIME AND THE FOOD WAS DELICIOUS KEEP IT UP!!

Pathetic food quality and service, I will never again waste my time or money on below average food from this establishment

I just came to you guys at 22:00. I ordered the R29 fish and rice. I asked for it to be grilled and it was. I got home and began to eat. As I was eating the fish still had scales on it. I always have grilled fish there and its always has no scales. Now this time it did

Aweful. Took over 45mins for our order. Lack of staff and food was not good at all.

Just enjoyed their food and friendly staff

Our order arrived burned. Manager gave us a replacement which had a strange taste. The oil they are using to fry is not up to scratch. Left very disappointed.

Not bad foodGood value for money

Great food and its 24/7

Never disappointing food from Fishawsys...always fresh. However, some staff members deter one from re-visiting.

Theirs specials are very good value for money

The place was clean and the staff was friendly and welcoming

Good food good service

Terrible service...waited thirty five minutes for two fish cakes only to be told it wasnt even made as yet although I was told it will take ten minutes. Couldnt find a Manager had to ask the ladies at steers for a Manager!Not impressed at all...wont be back

Nice fish 🐠 the family enjoyed it.

Ask for Thabsile, she gives great service

I like fishaways but theres a serious need for staff to be friendly. Portion sizes have dropped.

Good for a fast chaw

Avsolutely rubbish service! Placed an order via uber eats, time kept changing, waited over 90 minutes and when i call to find out where my order the person who answered was so rude and when i asked to speak to the manager she tells me she is the manager on duty, when i ask for her name she puts the phone down on me, will never buy from here again

Wow, trying to place an order is hard enough let alone getting change. I hope the food is many time better than the service.

Very good food.

Service was a tad slow, but thorough

Well priced

The food is always delicious

Great food and service!

Everytime i Wraps for delivery they fill it up with tomatoes and lettuce and 1 strip of hake or even half of it!..

The experience was good the only thing I did like about fisherways in Musgrave centre was the service it was very slow and I had to wait more than 20 minutes for my food and I was starving but the food was very tasty especially the fish wow.

The manager gives the bad service ever!!!

Perfect seafood restaurant

Try it please you surely will be amazed

I wait so long for my food yet it was ready but they never called my number I had to ask for my food

Good service and hygienic

Brilliant fresh food

Doesnt have toilets or a place to wash hands

Chips were not the same as before..

Terrible service, awful portions and the staff are so unhelpful

Very good service

Good place to eat

Nice place but loud music at times

It was good

Delicious yummy recipes

Nice place to be

I liked it

Okay for takeaway

Tiny portions for the price

Fish was dry and over cooked

Best food

Lovely food

Good fish

It was nice

Good

Pathetic service and rude staff

Nice seafood

Good food

Good food

Good service

Pleasant service

Nice and clean

Stingy with the chips.

Staff was friendly

Convenience

Service sucks!

Love it

Good

Tops

Good

Good

Clean store

Fish was on point

Oily

Tops