The ladies there were very friendly and offered great service. We enjoyed the sundaes and milkshakes. Took home dinner!
I will never go there again, I bought a nine piece for R124,90 through their drive through and I was told that my order doesnt appear on the screen where I should be getting my slip,that was fine but to my surprise they gave me nine drumsticks!!! Boom just imagine the audacity...I love KFC but Three Rivers neeverrrrr
The service tonight was exceptional! We ordered online ended up in the drive through of the wrong kfc, phoned through 2min before closing, the still freshly prepared my order while i could wait comfortably in the warm restaurant for my fresh food. Really amazing service!!!! Thank you!!!
KFC Three Rivers should be removed from Uber Eats service. 3 times I have attempted to order from them using UberEats and every time my order is canceled. Im now GATVOL with KFC. If you are unable to serve clients using UberEats then unregister from the Service. Pathetic!
The foods is good and the building is awesome after the face-lift
The service is great but if they could concentrate more on the people coming in, to place an order or even collect one. Its like there should be someone at the door that could welcome us so we dont have to wait on the queue for so long before we could even place an order.
Average good with some slow service
Awesome, well class, outstanding. I was treated like a king. Thanks for the brilliant advise. I made the correct meal choice, tasty and it made me healthy afterwards
Food was good but order was taken totally incorrectly. Had to go back inside after the drive through to get it fixed
Since the revamp of the franchise, service has been fast and friendly, food was great, drive thru is very convenient
Their online system was a mess, waited 25min for my order. But I was a bit horrified when I noticed that not a single staff member had gloves on when handeling our food and I mean they grab a fist full of fries and chuck it in the container with their bare hands, this is extremely unhygienic (especially during covid) and unacceptable.
Their service is quick and the kfc is big enough unlike most of the KFCs I know
Staff was very friendly and welcoming but the chicken was very oily.
Fresh well cooked chicken, friendly staff
Clean and friendly staff. Definitely recommend it 🌹
Service is pathetic.I always wait more than 30min in a queue that isnt even that long.They never put the right stuff in my order and I always have to send it back or wait for something they forgot to put in.Maybe they should stop revamping their franchise and start using that money to hire more staff as they are clearly short on staff.
The lady that was on the counter just left us there without telling us that she will be back then when we ask can u pls help us she responded with an attitude that she is coming
Absolutely love their dunk wings, best chicken in 3 Rivers.
One of the better KFCs ive been to
I have experienced bad service... A Very low standard of their final product. If you complain about anything you get given... Special treatment where managers will assist you instead of coaching their cashiers.... Im extremely disappointed.
They gave me a wrong order. Mine was family treat 10pc and I got 8 peace with a dry coslow
Finding a cashier at the till is always a bonus. Stick to the drive thru but give allow yourself at least 20minutes waiting time. Orders have to be placed at the pay station window. The only consistent thing is the slow service, been like that for years!Edit- 16/06/2021 - unable to serve breakfast at 10am, utterly useless!
Tried KFCs online order system and it proved to be quick and simple. You choose your preferred outlet to pick up or deliver and can choose to pay at the outlet self as well. Unfortunately I went through the drive-through just after 14h00 and the queue moved quite slow. Not sure if online orders have a different checkout procedure. Otherwise no complaints, the Zinger Burger (x2 for R60) was hot and fresh 🍔👌
Just want to know what is the point of ordering and paying on the app if, when I get here, still have to wait 15 minutes for the food?Very disappointed.Food good tho.
Their service is very poor, I keep going back but not as much as I would like hoping for a better service. At times I think its because theres no competition like nandos or chicken licken in three Rivers. Its like they are not even using KFC recipes. At times I even forget that Im eating KFC but home made.
Kfc three rivers was closed due to maintenance, we dont know of its just renovation and they will be back or theyre gone for good.
Wow! Absolutely amazed at the speedy service and excellent food.
Drive through service is faster than inhouse orders
Streetwise 3 = two small wings and medium breastPap with no gravyTwister with S&S sauce only at the ends. None in the middle.Chips dry and overdone. Bought on Saturday 24/04/2021Very disappointed. Looks like they want to save money by deminishing quality to the customer. We will not buy Kentucky again. Will try Nandos from now.
For sure the best kfc in the vaal
I just bought a burger meal and the bun was so stale that it would break your teeth if you tried to bite into it. Completely unfit for human consumption. How can KFC allow to sell food that is clearly too old sell? I definitely wont EVER buy from there again. Does anyone even do quality control checks at this establishment?
Fast and efficient service with a smile
They open & close as they feel like, not on @ all!
Did not fullfilled my order that I paid for and did not went back to fall in line again. Not impressed at all!
They gave us forks to eat icecream
This place is nice and clean
Placed order , received only to find out that the order received was not what i ordered and paid for
Very slow service chicken 🐔 🙄 was fresh though. Long wait
Bought dunked wings which where dry and didnt taste good. They gave me a stomach bug.Pathetic service to say the least.
BoringThey short changed me in terms of my order
Good service. Tasty food.
Best ice cream spot in three rivers.
Had an ice cream. It was great.
Nice fresh wings
Thier staff needs a customer care workshop
Good service and clean
I ordered and paid for a streetwise 3 in the drivethrough and had to turn around to go back as they only packed two pieces instead of three. They gave me the three pieces after I returned.
No complaints service is good
Service is good
Everytime very disappointing everytime when you get home your order in incomplete.........
Closed at 19h00... Why??? According to KFC website they are supposed to be open till 23h00 depending on the day. Will be loosing alot of business... They also show they open at 06h00 in the morning but no staff is even close by that time of the morning.
Nice service
Quick and efficient
Very bad, poor customer service, almost nothing available thats advertised in their menus and waited an hour in the drive thru for order.
Enjoyed the finger-licking dunked wings.07 August 2021. 630 pm..Received poor service. First the lady didnt want to communicate in any other language but sotho. Went through their drive thru and they got our order all mixed up. We had to drive back. Was trully disappointed
Good servise en clean place
The service was bad, the lady who was supposed to assist at the drive through was nowhere and they gave us the wrong flavor of ice cream 👎👎
Staff are very rude and not even willing to go an extra mile for a customer
Prices are not to standard... You order one of the menu and pay R25 rand for a half liter coke... and the food is ga
Once again told a 5 min wait on drive through... resulted in 35 minutes... as they did not have enough chicken... once you paid... they inform you strictly 5 minute wait... however the gentleman remembering car registration numbers before handing over orders... well done to you...
The food was fresh and tasty. Loved the portions as well
Long queues and some rude staff. But all in all not to bad.
They were closed.
Limited items on menu avaible. Drive thru is always very slow. You never get served what you ordered. And one is always on the loosing end with these guys.
Hes pretty good.
Worst experience ever, a cashier by the name of Malekhoa refused for me to choose my pieces and gave me bad attitude. When I got home I found that 2 of my pieces were replaced by hotwings pieces. I bought 6, pieces instead I got 4 pieces and two hot wings... Worst service ever... Train your staff... This happened today on the 17th of November 2020 at 8pm
Nice, fresh food
The ladies working there are not friendly, we say there for about 45 minutes waiting for our order and the place was not busy
Waited over 45 minutes for food. U cant go there if u very hungry.
Their very berry crusher, its absolutely perfect
Waited 1 hour in drivethru for our order. This is not the 1st time it has happened. Planning and management within this KFC is unacceptable. Hope the Franchisor do something about this franchisee
Serves 24h Good Meal...👌 Takes less than 15min to get your Food.🍟🍗😋😋😋👊
Great food
Everything went well
Its was OK, empty but OK
Very nice
Nice staff
KFC Three Rivers was ok. Nothing to right about.
Terrible! Service was just awful. The waiting time at the drive through is ridiculous
WORKING ENVIRONMENT TOO MUCH RESPECT
Terrible service they dont even use the ordering box staff cant speak properly very disappointed
Chicken was 100% but folder it was like you took someone left over den wrap it den give it to me even the taste was bad as if it was rotten
Extremely disappointed, Ice cream machine constantly out of order. However, friendly staff
Clean friendly service
No ketchup in my meal...but I emphasised to the lady who was serving us
Very poor quality food.. Oily chicken pieces and the sliders were just thrown into the box. Not happy at all
Very very very bad service
Intercoms are always broken. Order is consistently missing items..
Waited 20min in drive through with 2 people infront of me. ONLY Coke Zero available. Doesnt tap my card. No network on their card machines. Why cant I give Zero stars??
Not the biggest fan of KFC, my son loves pops though.The staff are ALWAYS friendly there and smile and greet effortlessly. The drive through freaks me out a bit as once you are in there you are stuck. No room for emergency exit.Have had different experiences with the food there. Have had amazingly freshly fried chicken on some days and on others we had really oily, not so fresh chicken. May be best to go when they are busy. 🤷♀️
We waited more that 45min on car for our order