Go to spot for great food in a peaceful spot. Perfect for family celebrations. You havent lived until youve tried the California omelette, and the delicious bottomless drink options.
Great breakfast. Friendly staff. Always enjoy a quiet breakfast with friends or family at the Mug n Bean.
Terrible service 😑 😒, they prioritize white people than black. I do not recommend this place. 😐
Sunday brunch was a disaster. Service is extremely slow for a very empty restaurant. Cutlery was dirty, breakfast arrived about 45 minutes after ordering, then the pepper grinder broke and spoiled the entire meal. Management seems non existent. Waiters need better training. A real pity, the restaurant has an amazing atmosphere but let down by the quality of service. Will not recommend.
I had a lunch with my son. And experienced the worst gender and age discrimination possible.I was completely ignored by a waiter.She only communicated with my son. Not even once, she gave me chance to speak and convey my needs and wishes.When I asked to speak to the manager. He also confirmed that. If you are female and over certain age. You are invisible. And your Male guardian is the only person to communicate with.Extremely disappointed.
Newly revamped. It looks amazing. Great to work with charging ports every where. Management and staff are friendly and eager to serve
Friendlys family restaurant. They even had a live band..chickens running around. Beautiful ambience
Hidden away in the back of the centre but makes it nice and peaceful to enjoy a good meal.
Went for a late lunch, loved the atmosphere, however, service was incredibly slow for a very empty restaurant . Waited almost an hour for a simple low carb breakfast. Waiters need training. No manager present. Dirty cutlery. Tried to give Mugg n Bean Broadacres a second chance by bringing the family for a late breakfast the next day. Same level of service and wait. Will not be returning in the near future. Pity as we loved the restaurant.
This is the Best Mugg and Bean EVER, the service the food the atmosphere Everything!!!! The only thing that could do with a upgrade is the old manager man! And please 🙏we and others have requested for you to order the bottomless berry but its always out of stock AND IT is on the menu so this is managements fault!!!Otherwise staff and food OUTSTANDING!!!!!!!!!!!!!!
Slow service but worst of all lukewarm food. Sat outside for breakfast, plates were cold and the food not far off, surely in winter extra effort should be made to ensure warm food
Kind staffs. Good place for a lazy brunch with kids.
Its ok but staff opened late then told us coffee gonna take 30 min? We left.
After the horror of ordering through Uber Eats and the driver handing us food tha had our coffee spilt all over it, we called and spoke to the manager Thando. She was patient and understanding, she suggested we bring it all back, since the driver had run away with a less than satisfactory apology. So we drove to the store and immediately when we arrived Thando greeted us, apologized on behalf of the store and assured us that it is not their usual high standards. The owner also assured us he will be taking it up with Uber Eats. A fresh order was prepared for us and we say down to enjoy the meal and the wonderful scenery. Thank you all for turning a sour experience into a memorable day.🙏🙏😉
Great atmosphere, great service, relaxing setting. Inside and out, under the trees in the Nursery area. Peaceful. With Bantams and their chicks wondering around. Craig, the owner, a great host.
Ordered Nachos. Was so dry with no guacamole. Sent it back. They sent the same plate back improved. Waited more than an hour for my food.Would not recommend
2nd Mugg and Bean in 2 months and the quality of your food across the branches are definitely not what it used to be. From the chips and meals to the portion and quality of your cakes. Very disappointing. I will not be visiting any of your branches in future.
Waited over an hour for food. Had to send it back, then only later realised that Id paid for halloumi cheese, but there was none. Hugely disappointed
Manager was great - food was.very tasty. Staff.seem a little disinterested
Love it....The outside seating is covid 19 safe. So perfect
Lovely venue .... very friendly waitress ... yummy menu ... easy parking .... if you are in the area - POP IN 🙂
Good service and friendly staff
The service was shocking as they were totally understaffed! I ordered a scone and got one little piece of butter and one tiny tub of jam and just enough cream for half the scone, that was really miserly, why should a patron have to ask for more? My husband ordered anchovy toast and also got one tiny tub of anchovy for 2 massive slices of toast and no butter was offered! It took over a half hour for our food to be brought to the table! All in all it wasnt a pleasant experience!
Really slow service. Friendly but so slow
The jazz was great
Really looking very drab.Coffee was cold, breakfast was cold.Will not be going back there.Chicken bones on the floor. Waitress just kicked it under the trolley.
Lovely food and setting
Looking forward to reveal the transformation of your Beautiful Broadacres Mugg and Bean
Fantastic play area for the kids and the staff are just amazing!! So friendly. Service was great and the food delicious!
Dog friendly. Beautiful environment. Always pleasant.
Lovely atmosphere, good food and great service.
Although the service is usually pretty slow it is always friendly and warm!
Seems like there has been a change of ownership. Cappuccinos are good. Waiters need training in service
Great meals, bottomless coffee and ideal for working from home days
Lovely surroundings. Freindly atmosphere.
What a lovely place! This Mugg and Bean is set in a country style setting in the center of the shopping complex. You walk between the buildings and dont even see the car park anymore. You can choose to sit inside or outside on grassy sections with little chickens passing by at leisure. The food is also tasty and as usual, Mugg and Bean portions are generous.Go check it out for yourself.
Really lovely setting.
Shocking. Zero management.. Zero covid up skilling of staff. Hard to stuff up a coffee, these guys do
Great service, great staff and delicious food! Have been getting our weekly coffee and muffin fix during lock down and no one does it quite like M&G Broadacres! Thanks guys!
Great service and awesome service. They should be consistent with their food though. I ordered the Cobb salad and the blue cheese was a nice portion. When I went there again a week later, I had to look for the blue cheese. When I brought this to the waitresses attention, it was fixed immediately, so kudus to great service
Very nice hidden spot, fantastic food and service
Great service and wonderful setting.
Its the best Mugg & Bean that Ive been to. We ordered a breakfast, the plate was hot, which in turn kept the meal nice and warm. Other shops could learn from this. As a little spoil they added a chocolate cookie with every bottomless coffee, including the refill! Other shops dont even offer a cookie with a bottomless coffee when its served with breakfast. Well done! Great store. Friendly waiter. Will be back!!
Friendly and efficient service, Gift is an asset to the business.
Food not great - chewy burger patty and uncooked fries.. Simple food should be easy to get right
I was looking so forward to enjoying a M&B Chicken & Mayo Toasted Sandwich again. I was not disappointed, as delicious as ever!
I love the venue
Very friendly staff. Brilliant atmosphere and service. Family friendly. There are chickens running around outside and its the perfect family outing for breakfasts over the weekends. Hidden away a bit compared to Papachinos but definitely worth exploring.
One extra star because it is a lovely venue. My breakfast was a Big Grill which unfortunately had a very disappointing steak. Overcooked and incredibly tough. I declined to have another made as time was running out and the meat quality was likely to be the same, irrespective of the level of preparation. I did not want a freeby as I had the rest of my meal. But, if I order a steak for R140 and I resorted to one egg, chips and bacon, I would have at least expected to pay for one egg, chips and bacon and not R126! Its great for business on the day, but you wont see me again!
Great service and lovely environment
It was serene and conducive for people with children
The food took unusually long to arrive, but was of the usual high standard. The staff that served us were amazing. Lovely and quiet setting.
Such a lovely place. And dogs are also welcome. Take your dog and enjoy the outside area with a cup of coffee.
Awards morning breakfast... Delicious food and varieties of coffees fast efficient service.. Non intrusive... Beautiful cosy setting.. Great garden Ambience...
Tranquil, nice scenery. Friendly staff and good food. Great Vegan / Vegetarian options!
I dont know what came over me to think that Mug and Bean would be a good option. I have truthfully never been a fan of their food. It is either oversized, or over done.Today was no exception. I ordered the new Folded Fillers and thinking I would be healthy and also get some possible food for my 1 year old I chose the holoumi and aubergine filler. The filler was full indeed, to the brim with sweet chili sauce. I am not sure why they added anything else as every thing was so sweet chili, there was nothing else to taste.Maybe it is just me, but smothering things with sweet chili does not make for a good meal. Hiding flavours is never a good thing.Otherwise the waiters were relatively attentive and the lunch out with my one year old was fine. I guess fine is good enough for M&B?
Great coffee especially with having almond milk, just wish we had been told before 5pm that they were closing at 5pm. Unbeknownst to us they close a 5pm, our server didnt bother to tell us that and thus we missed out on food. Considering we were sitting in the gardens and there was no poster nearby to indicate this.
Food always good, Staff always GR8!
Convenient with tons of parking. You can take a book and enjoy a relaxing few hours with coffee and great food. I live the new light options of pork belly, livers, potatoes etc that allows you to make your own meal. Ofcouse the best breakfast in a beautiful garden nursery setting with chickens running around. Kids playground is also very useful for grandchildren
Very outdoor and peaceful
Great coffee service 👌
We are regulars here and dont eat pork. Our favourite is the Big Ben and Mugg and Bean are always accommodating with regards to swapping out our ham and bacon for alternative options. However, this is the only thing I am able to eat there. All the other food Ive had at Mugg and Bean has been disappointing to say the least. This review is purely based on our experience with the Big Ben breakfast.
Brilliant food and service.
Great service in a great setting. Even though Mugg & Bean is a franchise so the menu is standard the location inside the nursery makes this one special. They will also bring out a water bowl for your doggie if you have brought your furry friend along with you.
Dirty. Mediocre food. Disgusting.
The play area is superb with tables positioned such that parents can easily keep an eye on their children.For those who do not want to be subjected to the noise of the playground, there are other areas to sit. Either inside or in a garden setting.
Good service and friendly staff.... Oh the food was also very nice. 🤗
Such a nice coffee spot. Love that you can sit outside and enjoy your coffee
Nice outdoor seating.
Always good quality food but prices now plain reduculous
Lovely Mugg & Bean set in beautiful gardens. Great family breakfast / brunch destination.Place for kids to play safely and of course Bottomless Coffee
Me and some friends have breakfast here often. Food is good and not badly priced, staff is friendly. I would reccomend.
Very friendly and efficient staff. The menu is varied and food delicious. Lovely atmosphere
Club 100s base for a number of years now. Sometimes service a bit slow. But today I was not in a hurry. Food was spot on as ordered. No complaints. All good.
Lovely vibe with outdoor seating and chickens running around at your feet. Wonderful food. Good service. Spar and other lovely stores in the centre.
The worst presentation of a breakfast ever!! Compared to other Mugg & Bean stores this was very disappointing and we will not be back! Used to come here a lot years ago and can honestly say service has deteriorated.
Waitress made errors with the order. Wasnt very attentive. We asked were offered butter and jam for the toast. I asked for butter but this never came. I asked another waiter for butter and he had brought this in less than a minute. Our original waitress then brings butter after I had almost finished with my toast. Not impressed, my wife insisted that we not tip her but I decided to none the less.
Tranquil! Im definitely going back again. I prefer peaceful dining spaces as work is just tiring sometimes. The staff was very friendly.
Awesome vibe, awesome location, awesome food and friendly service. Everything you want in a family friendly restaurant.
The food can not be faulted. It was delicious, when i eventually recieved it... the service was not great at all. By the time my food arrived, everyone else had already finished eating, never mind the fact that they also had to wait 10 minutes for cutlery.
Friendly staff.. Always the best hot chocolate and tomatoe soup for my personal favorite!
Lovely place for a morning breakfast
Coffee baristas could be much better . Good sources beans but not good baristas
Great place
Great family atmosphere.
Had breakfast it was ok I asked for my eggs 2b sunnyside up it was a bit 2raw & when we were done we waited a long time for them to bring the bill. I did not enjoy the breakfast.
Love this place, perfect spot. Friendly staff. Helped and served quickly, table cleaned quickly.
Better than most mug&beans nice layout and you dont get the feeling of just-a other mall
Always a lovely stop for something hearty and filling. Thank you