Signed up for platinum life, and then you guys asked me if i would like a drone for R400 pm? First debit order went of.. Still didnt receive the drone. I would like a refund and you can keep your dronesIf i dont get a refund in the next week i will talk to my lawyers.Scam scam scam
Really good company to deal with. Drone delivered on time, communication on point and tracking of my parcel simple and easy.Will be buying more from The Hobby Group soon
Brilliant service from The Hobby Group!This is the way a business should be run - good communication and feedback and the drone is working perfectly and providing hours of fun entertainment.
Getting worried. I placed an order with a consultant, who phoned me about this amazing offer....its been two months, I had the call in July, first debit order was end of August, second end of September. I am or was supposed to have received the drone already. Ive tried calling numerous times, no answer, Ive sent mails, no reply. Seeing that you reply to your reviews, please contact me asap. Comment for contact details.
Im sure when I was being called daily and finally gave in I was told I would pay R699 for 4 months.I have since even cancelled my Platinum life policy and since July up to today Im still being debited. If Im paying R700 for more then the actual 4 months I was told I would have to pay I could have gotten a much better drone then this nonsense I got.
Im loving my drone! Really great company and awesome service.
Good day, my first experience with the The Hobby Group was great and energetic, great after sales.Then just as lock down began I got another call from them offering me some spare and bigger battery for my drone I purchased the previous time with the purchase of a 4x4 radio control vehicle which I still waiting for. I tried calling them but no answer. Debit orders still going off my account no follow up. Please guys call me
They called on Behalf of platinum life and said they have a nice promo on a drone with recording and auto fly mode an all the B.S. its 3 months no drone acc been debited and no response.. so will need my debits returned and they can keep the So called Drone they were conning everyone with. Paid 3 months R399 ... Paid R1200 and not even a Sms to update me .. they have bad business ethics...
Still didnt receive my drone
I really enjoyed dealing with The Hobby Group - professional, responsive and really good service
I fell for the whole R500 voucher scam. And the best is there is no drone delivered to me.. still paid the last 2 months. 2 emails later and no call or mail reply... starting to think these guys dont deliver on the promises...
Bad service. Contacted on behalf of platinum life. Debit orders taken, no drone received. Do not answer both numbers.
Brilliant service received from Boipelo and Maryke! Keep up the great work will keep ordering from you!
Goodday. I have bought a drone from Hobby Group through Platinum Life. Its been almost a year and have still not received it. I have paid +/- R 1500.00 after numerous phone calls and e-mails this issue is still unresolved. I would not recommend any one to ever buy any products from either company. Ref Hg1pl0299. I still have not recieved a refund or a drone Regards Russell.
Goodday. I have bought a drone from Hobby Group through Platinum Life. Its been almost a year and have still not received it. I have paid +/- R 1500.00 after numerous phone calls and e-mails this issue is still unresolved. I would not recommend any one to ever buy any products from either company. Ref Hg1pl0299. I still have not recieved a refund or a drone Regards Russell.
The worst experience ever, no one ever answers on the phone numbers. My first debit order went through I had to phone them to ask about the delivery then they had no stock, told them by email to cancel my order and any further debit orders and return my money, still waiting and they havent canceled the debit order on their side.
Also cancelled my Platinum Life insurance, how can you trust Platinum life if they cant sort out a drone that you paid for almost a year ago and still no delivery
Be careful doing business with these people. They will debit your account, yet when you try making contact with them them no one answer or return your call. A very dodgy company!! please do not do business with these people!!!
Received a faulty drone, but since I talked to the manager directly the refund process took place immediately. Very polite and friendly. Did everything to help me
Very much mislead by the salesman at this company.almost a month has gone by and i am yet to receive my refund for a drone that did not perform as per the salesmans description.they had taken my money at a heart beat but are now avoiding the refund.they should not even get any stars!!! very unprofessional after sales. i will definitely not recommend this company to anyone.
Bought a JJR/C H68 as a beginner drone flyer from this company. Very satisfied with sales, service, spares and delivery time ( 4 days and free shipping). Just ordered a second one for a friend.
I bought the SG700 selfie drone dual camera and i am very satisfied with my purchase and the sales agent explained everything to me about the drone.
Misled by the sales person phoned wednesday canseld my order they told me they would refund me by Friday still no refund. Tried to call but no luck about up to 50 calls both numbers but no answer. Poor customer service.
It was fantastic but a little overwhelming because there was a drone that was removed from their website which is the Phantom drone!
These people are non-responsive to queries. It has been 6 months and still no refund received.
Thanks for the ecselint service
Spammers
Welcoming
Fantastic products ...Fast fast service ...Delivery is fast ...Friendly staff ...Thank you very much 👍🏻