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Checkers Queenswood
Queenswood Galaries Cnr Whittle Lane and Second Ave, Queenswood, Pretoria, 0186, South Africa
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Ch
Review №1

Exceptionally clean and an amazing entrance - see photos. I asked for assistance twice from two different staff members and both times I was greeted and quickly assisted due to their product knowledge. Very impressive. If I loved closer, I would have shopped here far more frequently. The only downfall is the limited parking space on both sides of the building, but it will be worth the effort!

Ha
Review №2

Very busy shopping centre. Parking sometimes a problem. I prefer Pick n Pay Waverley Plaza

Lo
Review №3

The cashier rude. Does not greet customer. Just keeps talking to cashier. Packet throws things in bags. Walks off without packing everything.

Ol
Review №4

My least favourite place to shop. Bad service and energy-draining atmosphere. Theyre always out of specials and its like shopping in a morgue. I only go there when I absolutely must. The front end staff at the tills just seem demoralized and uninterested, and like its an effort to do the most basic things. Not a happy place at all.

To
Review №5

Visited on 2021/08/10 wanted to buy some muffins. The only ones available was a mixed container of 12 which was fine. Got to the till at the express point with the Muffins but it couldnt be scanned. No barcode or price on it. The lady at the till said she cant scan it as it had no price . Asked her if she could get someone to get the bar code. Then the excuses started.My wife went to the fridge/shelf where we got it and removed the bar code and took it to her. She wasnt satisfied as the bag contained a mixture and the price tag didnt say so. That was the only price tag on the shelf of the fridge? She still didnt want to call someone to assist and she even told us to go to Spar it would be easier?? Is that the service Checkers pride themselves on? This wasnt the first time we were treated like this. Extremely unhelpful staff.

St
Review №6

Wonderful to have a brand new Checkers in the Moot! Thank you everything looks awesome! Fresh food and friendly faces ! Keep up the good work!

Da
Review №7

I love my checkers but Ive noticed there are young guys that approach you pretending to be super friendly and quite useless asking you to pay for their groceries which isnt alot, and then after you pay their R100 groceries they dissappear back into the shop to catch the next guy. Beware of these thugs

An
Review №8

This is the most useless checkers ever. Their service is shocking. Two counters open 16:00 on a friday end of the month and 5 cashiers standing around chatting and doing nothing.

Di
Review №9

No prize on a simple Butter Croissant - I didnt realise until I got to till - then the lady had to go search for the prize. I should have checked, but then another 10 minutes delay at till

He
Review №10

Clean alot of bakery choices.

A
Review №11

It is 5 oclock in the evening. Its peak time, and for some reason there is only 2 cashiers, who i must say work very sliw, and then there is one cashier at the express. How pathetic is that?But hey, atleast the online shopping has 10 people working at once.

Ma
Review №12

Being harassed in the shop by beggars that will not leave us alone. Security does nothing. Bothered several shoppers, followed us around. Did half of our shopping and left.

Te
Review №13

Disgusted. Theyre selling chicken soup thats gone sour! Looked like a fermentation process with all the bubbles foaming on top 🤮🤢

La
Review №14

Service, stock and generally everything has gone downhill since it opened.If you can move around all the packing trolleys, you then have to dodge the 60 second packers who will knock you over if ou get in their way.They dont have stock of a lot of every day products, the tellers, are rude and the manager hides in his little office while customers queue up isles because only 2 tills are open at a time! Today 2 members of staff cut infront of me at the till to buy their lunch.I found the floors and shelves to be quite dirty.I will travel to loftus instead.

Si
Review №15

The staff is very friendly and helpful, theyll gladly help you find your last grocery list item. Oooh, their fruits are fresh and affordable.

To
Review №16

Was pleasantly surprised.

Vu
Review №17

Nice place for quick shopping

An
Review №18

As a treat I bought 8 portions of deep fried hake for lunch. It was most disappointing. No one in the family could eat it. It tasted like it was cooked the day before and heated up. Dry chewy and tasteless. Never again.Then on my way out I ordered some pancakes. Sad to say not even the birds are interested.I’m wondering how on earth one manages to get it so wrong with simple foods.Good luck with the rest of your ready cooked foods it won’t be on my wish list ever again.

J
Review №19

The manager, Korsten, is very friendly and helpful. I experienced a slight problem with fresh fruit salad on a scorching day. Korsten took my suggestion to heart and apologized and replaced the salad. Exceptional service!

Re
Review №20

Im upping my review since the new manager really goes out of his way to make up for the careless, lazy staff. Im giving these stars to the manager and the nice looking store but because of the staff, cant give a 5*Really nice store, but poor customer service. No need to go back when Spar and Woolies offer better service and produce

Jo
Review №21

Well stocked store, efficient staff. Clean shop. Thank you

Mi
Review №22

Plenty of staff standing around doing sweet nothings. Fruit going off in plastic bags. Bought apples one totally rotten. The other one starting to go off. Oranes same problem. Coffee Jacobs R114 same thing at Woolworth R85. Having second thoughts regarding Checkers!

Ch
Review №23

Friendly, efficient assistants make shopping a pleasure. .

De
Review №24

Staff are not friendly and dont clean surfaces between customers. Products and specials are good.

cu
Review №25

The service is just too appalling for words.

Th
Review №26

Terrible customer service! If I could give them 0 stars I would. I get that Lockdown has changed things, but if you have new trading hours that state 8am to 7pm, you can’t be closed by 18:45. Especially on a Friday evening. What about the last minute rush?Very disappointed in Checkers for not taking ownership of this situation. No manager at hand to assist with unhappy customers. Definitely not counting on Checkers again... sad to say.

Ri
Review №27

I live in Gezina just under checkers in gezina gallery! And time and time again i keep comeing back in the hope that maybe the service would be beter but they keep proofing me wrong!! Knowledge of there own system is little to none!! Willing to help none!!! Knowing there own products none!! By the fourth time i just decided i will never come back! I only came back for 1 single product that for some reasone they never stock at a other checkers but not even that will bring me back to this place EVER!!

Ru
Review №28

Best Checkers I have been to! Variety of goods! Excellent bakery. Neat and clean. Wonderful to shop there, whish other Checkers branches could be like that (Waverley) only downside, parking is a problem

Ma
Review №29

Quite impressed with the overall experience of visiting Checkers at Queenswood Quarter. Shelves are mostly well-stocked, with great product variety and freshness as well. I especially enjoy the bakery - hands down the best donuts and choc-chip cookies Ive ever had. Cashiers are super helpful and friendly and Im especially impressed with the managers who are always willing and ready to lend a hand. The pictures shown just need to be updated though...the Shoprite featured in the photos had been demolished ages ago to make way for Queenswood Quarter, which includes the aforementioned Checkers. The physical address is also incorrect as Queenswood Galleries no longer exists and is now known as Queenswood Quarter.

Gr
Review №30

Very spacious and great for shopping.

Eu
Review №31

Just got sworn at by a trainee manager in front of my family. If this is what customer service is the please give this branch a skip. Oh and I have the video to prove it....

Ki
Review №32

Love it!

Jo
Review №33

Great variety of products available. Range of Prepared foods available if you are not in the mood for cooking! Friendly and helpful staff!

Ge
Review №34

Perfect for the families daily needs and great bakery, deli and dàiry sections for those nice extras.

An
Review №35

Since my last review the store has improved somewhat. Except for the leaky roof. Except for the small isles always blocked by Checkers supplies trolleys. Except for the Checkers staff that physically bump you out of the way (no jokes, one almost knocked my phone out of my hand and didnt even say sorry). But its getting better. The tills have improved and I havent accidentally purchased any expired products since my last review!

Jo
Review №36

Got there monday morning just after 8. One till open. Other Cashier and manager in argument as to when she should start working. Cashier eventually walked over to till kicked the chair and threw her money bag down. She called me over from the other till point.She assisted me but when I asked about a product not on a shelve the staff wasnt interested in assisting more interested in complimenting each other on make up and dress. Not the first time to have such bad service. Staff seems to be on a fashion parade and more interested in themselves than in helping clients. Wont buy there again!!!

Br
Review №37

Very impressed with the selection of goods as well as the availability of stock. The store almost always has what I need. But i have the same complaint as everyone else and that is about the staff. They always have such a drained look on their faces and its like pulling teeth to get a friendly Hello from them. I had an incident with a cashier with so much attitude that she was just throwing my goods down the till so hard that she actually cracked one of the plastic storage containers I bought! Management needs to seriously evaluate how they are treating their staff and need to improve their morale. I feel dread going to the tills to pay for goods and the only reason I keep on coming back is because they stock stuff that other stores in the area dont have.

Le
Review №38

Have most of the goods that I normally buy, thought that I would buy some pancakes today (rainy weather and all), when I got home myself and my family tasted the pancakes and it was sour and horrible, dont know if someone dropped the vinegar in the pancake mix or what went wrong, money wasted!!

Lu
Review №39

The already prepares food saturday was full of freaken flies was so disgusted lost my appetite spar queenswood the best

Ro
Review №40

Fresh fruit and dessert counter very attractive and clean with a good variety. Limited range of salads and not very imaginative. Hot food counter had flies hovering over chicken pieces.

Jo
Review №41

A beautiful new place for shopping in Queenswood. Not necessarily cheaper prices, but have several we plush shops with well-gardened streets and sidewalks to tantalise the senses. It should be a place to visit whenever you visit Pretoria

Fr
Review №42

Dissapointing customer service. 5pm and there is no buns in the shop. Staff says there is no buns, which is unacceptable because the shop closes at 8pm and both staff members was just standing there and looking at me. Some products are missing prices or mislabeled and when you ask the staff, even the manager just walks passed you or just stares ar you. Definitely not going to buy there anymore. Its extremely disappointing for a new Cherkers to open with such low standards and dissapointing customer service. Cherkers wont even do anything about this reviews, which makes this pointless. Go to spar queenswood for tips and training on proper customer service.

Ha
Review №43

Tried to enquire if they stock anchovies. Was transfered to the manager, who did not know what anchovies are. Then told they do not have stock, solves their problem!

na
Review №44

I will NEVER buy from CHECKERS again!!! I bought chicken sosaties which smells sour, the Club T bone which I bought has got dry blood clots, skilpadjies that was green inside!!!! Today the fridges was dripping with blood. Cold meet with mould in the packages! WTF??!!

Jo
Review №45

This medium sized supermarket has the basic necessities. Nothing too fancy and nothing spectacular. Isles and general appearance is good and fairly clean.

Ja
Review №46

Unfriendly staff. Please train your employees to be more helpful and FRIENDLY. Kindness never killed anyone

An
Review №47

Probably the worst customer service I have ever come across. Deli staff refuse to serve customers, cashiers refuse to speak to clients despite friendly attempts at conversation and stock has no pricing. Rather go to the Woolworths food across the road. Found same products cheaper with friendlier service.

Pe
Review №48

Clean and newly restored. Always fresh vegetables.

Ni
Review №49

Parking and surroundings made me feel unsafe. Average Shoprite store. Accessible near busy roads and in suburb

Li
Review №50

Good selection of groceries. Things are often not ordered. Butchery smells weird, so never buy meat there. The cashiers are often rude. Competitive prices, though.

Ko
Review №51

This place barley opened and already basic stock is not controlled. Could net get normal tonic or Calmata olives. All the whole chikens has expired on the rack the ons Sunday. This is basic stuff..Management seem to be struggling to keep up with the basic demands of the people in this are.No tonic an no calmata olives off chicken????? What a joke!

Wa
Review №52

Well priced food store. Clean and friendly staff. Ample parking

Pi
Review №53

Poor customer service in this lockdown, avoid this store at all cost and they treat their customers like criminals

de
Review №54

Good looking shop the isles are very narrow and the rudest staff i have ever come across wil not go to this store again

Es
Review №55

Great service... Not crowded... Efficient amd friendly staff

Kg
Review №56

The fresh produce is always fresh and if youre lucky you will get the weekly specials

Th
Review №57

Foods are always in order and always fresh. And the staff so friendly

Mi
Review №58

Nice looking store, helpul staff and a wide variety of products

Ka
Review №59

Fast and efficient. Found what I needed. No hassle.

De
Review №60

Staff members that packing bread is lifting up face guard and talking to each other without mask. also staff in big group outside on break siting against each other and talking. should be following rules. Have to wear a mask to enter store but staff dont have to.

No
Review №61

Good caring staff, they will tell me if something is on speacial etc.

Ma
Review №62

Great service.Basic product offering for the community.

Ri
Review №63

Never buy their bakerys doughnuts. As hard as stone. My dog took half an hour to gobble one up

Su
Review №64

Very nice, newly upgraded huge shop.

Pi
Review №65

Everything you need and fast and friendly service

Al
Review №66

Good service at a good price.

El
Review №67

Local shop, staff always friendly and helpful.

Br
Review №68

Very good and clean for shopping groceries. Staff is just very unfriendly.

Br
Review №69

Always clean , staff are helpful

Oo
Review №70

Offers less expensive options and serves the community well

Ph
Review №71

Easily accessible and is just behind my home.

Sh
Review №72

Its ok. It doesnt cater for all cultures evenly. It needs a revamp. Some of there products are past the sel by date.

No
Review №73

They always have my hair dye

Ju
Review №74

💯

Ca
Review №75

Basic supermarket. Its really for the community not a high end market

av
Review №76

Not happy the way when I was paying the manner the teller greaterd me

D'
Review №77

Clean, prices are good, butchery and frozen sections needs attention.

Da
Review №78

Well priced products. Old, but functional.

De
Review №79

Thank goodness they closed

Ch
Review №80

Your trusted old faithful.

JS
Review №81

Nice cakes and fruit and vegetables

Re
Review №82

Good

Ca
Review №83

Always clean, great variety!

Ts
Review №84

Its very clean as compared to other shoprites

ST
Review №85

Its not full although their cashiers are not friendly

El
Review №86

Sometimes the cooked food and even things like milk are off.

Da
Review №87

Good prices but cramped, stock a bit limited and store needs an upgrade.

Te
Review №88

Beware of pick pockets and make sure your car is locked before you go in

Wi
Review №89

Large and well-stocked, but often so busy that the wait in the checkout queue takes an unpleasantly long time.

Jo
Review №90

Old place and does not look good any more but prices good

Ch
Review №91

My go-to shop in Queenswood.

Wi
Review №92

Products not marked correctly

Am
Review №93

Dirty, unfriendly. Rotten food.

By
Review №94

They should not have chased away the musician.

No
Review №95

Staff is friendly, shop is clean and savings galore

Go
Review №96

Good place

ka
Review №97

Doesnt exist anymore

Ge
Review №98

Affordable shop

Ni
Review №99

Great store

al
Review №100

Cheap cheap to shap at

Information
53 Photos
100 Comments
3.1 Rating
  • Address:Queenswood Galaries Cnr Whittle Lane and Second Ave, Queenswood, Pretoria, 0186, South Africa
  • Site:http://www.checkers.co.za/
  • Phone:+27 12 391 2840
Categories
  • Bus ticket agency
  • Bakery
  • Supermarket
  • Butcher shop
  • Cell phone store
  • Deli
  • Event ticket seller
  • Money transfer service
  • Travel agency
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Payments
  • Debit cards:Yes
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