The worst experience ever, i ordered the platter for two and I was so disappointed. The fish looked horrible, I felt nauseous just by looking at it. Never again!
Disappoint me again bo Mabena. 2nd time I go there and my plater is BURNT!! I cant even taste the food! and it is dry and there is not sauce! sis mahn! improve your service
Shukran Waseem. The second meal was amazing. Realy appreciate that you went the extra mile for us.
I ordered a prawn special and I was not given a bun, I had to ask and I was told they havent been prepared. Secondly the crushed chilli tasted like it was not fresh, like it was going off.
Fresh and tasty 😋
HiI Ordered the Prawn special and to my surprise, i dont know who decided to add spice on my prawns, the food was not the same as i usually have it when ordering and sitting in,some prawns were just Shells and nothing inside, the lemon sauce was runny, i dont know if it was done this way cause it was a Delivery or is this how you do it, Iam really Disappointed
I waited for so long and all the stuff members wer just sitting down talking on one table.. Only this guy by the name of Moses was the only one working..
I went to OB cause I was craving for good seafood. The bread they served us was so stale and the platter dish I ordered tasted burnt. When I asked the waiter why they serving us old bread he said it was the microwave that made it stale 😡. Im me never taking my family there
We were celebrating my wifes birthday. The most delicious seafood platter for two enjoyed.An experience worth going back to time and again!
Excellent service from waiter. Food came really quickly. Really good portions. Delicious flavors and really fresh seafood. Well worth the visit
Always enjoy your platters, cant get enough of it. Pity that I dont find an option of ordering online to have it delivered to my doorstep. Tried most delivery apps and OB doesnt appear. Based on soweto Pimville, nearest OB is in Southgate mall
Seafood is always a best option to choose, specifically when its ocean basket, because its hard to get better seafood then ocean basket. Always on a high level with a neat and healthy atmosphere.
Really delicious. Excellent service as well. A great place to go as a family or as a couple ♡
Happy to report that Ocean Basket Southgate, served fresh, delicious food, the service was just as excellent. Thank you Ocean Basket for never disappointing. 👌I highly recommend everyone to go.
Atleast this restaurant the treatment was not bad as clear water mall.
Food was excellent, staff was really friendly and helpful. Everything was perfect.... Look forward to eating here again
Good day very poor food preparation squidheads were raw calamari stale ...i wud not recommend this place .
Delicious food and amazing service. Ill definitely be back and would recommend it to all to try!
Worst service ever. Bought platter for 2. Only got 4 chips hidden under the pawns and this is not the first time that I complain about the their potion sizes. Oacen basket South Gate mall is really not up to Standard shame.
Don’t order sushi here, it’s terrible. The sushi chef is inexperienced. Everything else is good.
Enjoyed myself at OB Southgate. The food was 100%. The service was brilliantThank you Adam (waitor)
Food, service is up to grade and meets a romantic setting should you need one
The food and the service was excellent 👌highly recommended
Always a joy to lunch at this outlet great food grt service
The sushi is bad and doesnt taste good. some of the salmon wasnt fresh you could actually see the difference between the fresh pieces and the oxidized pieces. The staff wasnt active at all.
Cannot understand that you would have the kiddies pay rides(horse and buggies) located in front of a restaurant. I really dont need the silly music and kids screaming while I have my meal.
Ive been there on a few occasions. Always nice to see happy staff...... And the foods always awesome.
The staff is not energetic and excited to serve the customers. They look so drained, they take time to clear mess from previous customer which makes it hard you to choose the table of your choice.
Service amazing.. Food even better..a must visit OB
Good was Devine but waitresses and waitrons need serious training on customer service
Good sea food,I wanna go there everyday..
Twas a good meal. Good service.
Worst ob ever tasted, starter bread is old and uncooked, makes u just wanna throw up by looking at it, and the prawns not fresh, as well as the calamari tasted like tubes, terrible, dont go there its really a put off place for terrible experience. Plz you need to up the food its disgusting.
Service needs to improve and their dishes look different compared to other branches, was disappointed not using fresh produce
Its u love prawns its for u, great tasting sea food
Golly!!! I dont go to ocean basket expecting fine dining but... What a disaster! What a mess!!This place has been in operation for eons and Im shocked that theyre still in business with such dead awful food.Everything was just bland and tasteless but the absolute worst was the sushi. 🤮🤢😰 I have no idea what that soggy mushy thing was. Yuck!!! Im tainted and it will take at least a century to forget about that disaster of a meal.And to top it all off, the bill was all the way through the roof. R600 for 2 people who didnt even drink alcohol. Like how?!?! Hoooowwwww?!?!?!?!Judging from the previous reviews, the place has a terrible track record. Wont be coming here EVER again. Id have to be dragged by the collar to ever give this place another cent.
Delicious fish and sushi served here. Friendly service.
The portions at Ocean Basket Southgate are snack size when compared to other Ocean Baskets, Mall of the south, The Glen,Goldreef, Rosebank and Sandton to name a few. Why is that? I bought fish ,calamari and stirfry. Yoh I got 1 small fish a table spoon of calamari and a table spoon of stirfry and thats considered a meal. When questioning the waiter I couldnt get a clear reason for this. Are you saving on Stock perhaps?
The manager was rude gave us small food. Wen we complained he wanted to add small chips
Great service and the food was even better
Great food , great service 👌🏻
Where do i start?? My partner and i went for lunch today (14.08.18) in the hopes of cheering her up. Anyway. First impressions, the waitress introduced herself as a waitor, she wasnt very friendly neither.Secondly. When the food came - i ordered calamari and rice. Both my girlfriends meal and mind was terrible. Calamric was over cooked and had a rubber texture. Rice was over cooked and was literally stuck to the pan that it was served on. I even made i note on the bill that the food was terrible. I challenge their manager to have a look and respond. But jah. Really kak place.
Very bad experience.Has been waiting for more than 30 minutes for our order.Waiter says that the grill is still cold.
Lovely food and service
The worst meal over fryed fish and if you fryed frozen chips do them properly. I complained to the waiter his reply was all the staff or tied and over worked. No manager in sight .Monday 2nd at 12.30 .back to rock and soul for me
Shocking shocking shocking experience and I havent even had the food. Waiters are no where to be found, they have no energy, some of the food wasnt prepared, not because it was finished but because it just wasnt prepared. When the Waiters go on supper...they all go on supper, who looks after the customers? Pls management do something about this pls.
No alcohol... And you cant have sea food without wine.
My husband and I waited to be served for over 15 mins.The waiters had served people that had came in before us but not one of the waiters had even cared to ask if we had been served!I will never return!Worst management ever!!!
Salty, low quality food compared to the other Ocean Baskets
By passed
Excellent service & Food
No starter buns or rolls 🙈 but the service was fine
Exceptional service and great staff and food
Very nice,clean and quite spot
Very nice sharp service
Good place for group eating
The best sea food
Awesome service thank you
Service slow, Halaal so no alcohol
They are a franchise, overall the food was enjoyable
Customer service pathetic. We arrived at the entrance and we werent seen at all. Tables were all dirty and we eventually walked out. Thanks well never go there again. Ocean Basket standard is on a low rate right now.
Worst hake ever to cut the fish you would need a steak knife to cut through very chewy....it was just terrible
Perfect seafood restaurant.
My favourite OB
The workers are not that professional
Very nice place to be
Lovely restaurant.
Customers services is.Good
Fresh see food
Friendly and great service
Poor customer service. The waiter disappeared on us. Only to find he went out for a smoke. He returned smelling of cigarettes.
Love the food
Chips were awful
See food and eat sea food
Great service..
The food was not.fresh
Best place to be
Service is great
Staff is very friendly
Oysters👌🏾
The worst service ever management was rude waiters didnt know what they serving tables were broken the veggies were off!!....I would never recommend this ocean basket to anyone....very disappointed
Strangely not that busy, not sure why,,
Ok
Crumbed prawns no go area
Ok
Tasty food
Great service
Good place
Good service
The waiter are carrying
Its ok