I logged a complaint about a Zinger Wing being missing from my order.I was contacted and promptly helped by the manager, who gave me a complimentary meal.Mistakes happen, but they handled it professionally. 5 stars.
The order was taken quickly and the food was received just as fast. Nice
They forever slow and not to good on the serve. Wish the was a manager or someone who will keep them productive because ayikhona all the time same slow and bad serve I get in this KFC
Food was okay but always double check your order because they robbed me several times now. I would recommend unpacking everything.
Used the drive through. Service was very slow. Staff are friendly. Food was freshly prepared
Absolutely terrible service, do not reecomend to anybody. The staff are extremely rude and the employees adjust the trading hours to suit their fancy. I have come to this kfc many times and everytime I am come here they never seem to have certain items I planed to order or they are just too lazy to make them.
After figuring out that the intercom doesnt work, I get to the window where there wasnt anyone and got ignored. Did a prefect reverse out of that drive thru. unnecessary humiliation just for a twister 😢
Food was delicious, service was good. Nothing to complain about. Worth the stop.
Filthy restaurant, filthy wash basin, filthy tables and they didnt get back to me or reimburse us.
Long waits, long prep time.Drive through always has an issue.Staff highly unprofessional.Love screaming. The exception is Portia, she is always wonderful.The hygiene is highly questionable.Smells damp.
Honestly waited for 15 mins to even order.. The spicy chips were horrible did not even finish it.. The zinger wings had absolutely no flavour which left me putting tomato sauce on the chicken just to give it some flavour.. Honestly worst experience and meal
Shocking service. Waited in the drive-through queue for almost 20 mins, only to be given the wrong order on exit.Not in a hurry to go back there again
Chicken tasted bad, not sure if it was the oil, chips so dry as if they were prepared a while back. Very disappointed.
Generally the food is good and quick. The chips are always terrible.The service and the staff are not the greatest.
Very upset my coffee ☕ was to strong, so i asked if I could please have a little bit more milk, the answer was if I paid extra. How petty!!!!!.
Cashiers taking their time less team work maybe understaffed
Chicken is always undercooked (-_-)
Drive thru was quick and closing time is 8pm
Terrible service during an online order.
I like that not oily like other KFC
I enjoyed their meals
Awesome fried chicken and served with kindness. Covid protocols and alles
Yoh my patience was tested at this establishment...waited long to both order and to be given food.
Drive thru take time
Not bad
Fast quick and easy way to get your fast food
From my understanding a drive through should be quick, yet it took 45 min to get through it, there was no space to turn around or go past the car in front of me, yes it was at lunch time but when I entered there was 2 cars in front of me and one behind.When I got me food, the chicken still tasted raw.Management is friendly but other staff quite rude.
Food OK but was a sit in and had staff shouting at each other up and down the dining area. Very noisy extract fan in toilets also herd in dining area.
The Staff is unfriendly, I had to go chase up my drive through order after waiting 15 minutes it will be my last visit to this specific KFC.
I was served a wrong order
Quick question: why is it that the heater is always turned up a notch here? Emphasis on, ALWAYS. You cant sit down and enjoy your meal here without eventually passing out.
Interesting
Certainly did NOT want to give them a star but you have to to comment. Dreadful place. The drive through is CONSTANTLY closed - constantly! One would think that bordering Melrose office complex and having so few parking spots, their drive through would ALWAYS be open. It almost never is. A massive thumbs DOWN from me.
It is very lonely 😞 😔 😢
Very rude teller by the name Tranquility.
Not fast
Typical KFC too be honest. Cleanliness could have been better when I visited
The staff is very friendly and professional
Horrible service
Excellent service
Make sure you check your chicken here. I bought 2 x streetwise two and all the chicken was old, it made me sick and looked as though it had been re-fried. The skin was like rubber. Be careful!!!
Delicious zinger burgers, very delicious zinger wings with chips and chicken pieces also were really fully cooked and delicious too. I love this chicken really.
They dont know how to treat people
It wasnt really memorable in any way
Its just wonderfull!
Bit slow in drive through, but fresh food
Always fresh and tasty
Very poor. One cashier on duty. Couldnt even place my order. Ended up walking out. Disappointing
I bought 2x street wise 2 the other day via Uber eats and the chickens taste was so bad, from my experience in the restaurant industry the chicken was off and they didnt even care about that but continued cooking the chicken either way, thats another way for a customer to get food poisoning, improve your food standards please.
Horrible service, had to wait for an order for more than 15 minutes at a drive thru. The lady who was serving was very crude, stubborn and in different. Not a place to go for your drive through.
Slow service and coffee is not the same as at other branches
Excellent
Terrible service and food. Not like other KFcs
Excellent
Great. Parking always available.
The times I go they where very vast and food wasnt to bad.
Good area
I ordered sprinkle pops and received literally half a container full, so disappointing. The worst KFC EVER. I definitely would not come here again.
Close late and staff is fast on giving order just try it
I had good and professional service. I guess I was there at the right time. Not too busy. Food was same as all KFC and place was clean. Keep up the good work.
The place was out of juice when I visited in the morning
Extremely slow drive thru
Slow service
The cashier at the counter was exceptionally helpful with helping me choose my meal. He acceded to my every request. Thank you!
Sadly, the worst service ever. Chicken burgers were dry, cold and fillets were rubbery. Attendants could not speak or understand as we needed to shout out our order multiple times at the drive through. First and last time visit there. Will stick with KFC Corlett. They have the freshest food and the best service.
Convenient KFC... very good for that quick bite late night and is always clean with friendly staff
When you have something on your menu... Have the ingredients to honour your menu. Pathetic.
The chap at the serving window was amazing, I forgot to order a snack burger for my daughter and he didnt think twice to get her one. I was most impressed.
Their service is quick but my food was horrible. Chicken not fully cooked. Disappointed.
Extremely poor quality of food. Not fresh. We got chicken with feathers. Disgusting. Avoid at all accounts
Good service but the attitude in the morning is not it
Worst service Ive experienced in a KFC, especially after 11pm
Chow was great service poor plus no aircon
Took a late night drive for family ice cream. Very disappointed. Yes they known for chicken. But we wanted try there new super chic brownie thing so decided to go. The new dessert was as super as cardboard. Brownies were tasteles. Also wanted a plain cone ice cream and asked if they could simply place it in a cup. They outright said no. Bad customer service
Very slow
Poor service. Seemed to be short staff..was ignored successfully
Excellent service
Wanted a chicken mayo sandwich. 2nd time they dont have bread. So last time
Its fast and efficient. However They dont prepare their full menu around the clock despite being a 24 hour restaurant,
Horrible and slow service.
Good, speedy service and friendly staff.
Nice and warm on winter days and service is fast
Slow service
Generally ok, sometimes you get chicken thats a few days old.
Alxm
Bad service. Drive through service was really terrible.
Love thier dunked wings
They always have something Out Of Stock like ALWAYS
Had to wait for an additional 20 minutes for an online order via Uber Eats
Worst service ever received at a KFC, the most easiest place to get food on the go. The staff is rude, unprofessional and the manager is useless. I was given an incomplete order 2 in one week and i was insulted for pointing that out to them. Second incident was listening to the staff talking bad about a customer thats at intercom. Sadly i was the customer. Left without ordering after complaining to the manager. Never ever going back
The worst KFC in JHB. The quality of their food is appauling, afforded them numerous chances and each time I ended up regretiing buying from here. Most recently, bought a crunch burger - half of the patty was hard crumbed spice with barely any chicken, tasted old and chewy.
Abysmal
Theres no enough parking space
Drive through was extremely soon. It was my first and last time there
Dingy and slow. Breakfast order became a lunch meal.
Worst KFC branch in the area, terrible service!
Pathetic, its the 3rd time I came to this place and they never have anything, ordered a box master, dont have... Wicked zinger box meal, dont have.
This is by far one of the worst KFCs ever, always out of stock, always delayed. How can it be a 24hour that cannot cater to perfection any time of the day!