The chicken is fried perfectly not fried in burnt oil.
It was my first time buying from this outlet and will definitely go back, their meat is what made me love KFC again after losing interest.crispy and yummy 😋 I love it and enjoyed it
Worst customer service experience ever.The owner of the branch is Francie. I paid R135 for a meal that I didnt receive, I was promised a refund and a free small meal. Its been 6 working days and still no refund, but they called me to fetch my free meal of 2 pieces of chicken and a small chips.. My dog wasnt full after that small meal.Please dont go to this KFC, waste of money and time.
Was given good service ,both drive thru and inside counter by the Staff .Wouldnt mind going back again .
Cool place located between township and suburb
Quick bite after a meeting on my way to another meeting
Clean and neat, staff is friendly. Beautiful.
Very disappointed in the service from KFC Marlboro Gardens. The lady who took the order actually repeated the order to make sure its correct.. and guess what? Still gives us the incorrect stuff. To add to that they forget to add straws or sauce like we asked.
👍 good place what u expect from a well managed KFC
It was fantastic service its the best
Nice place. The KFC has a self service machine
Drive through is usually closed sometimes and after 7:30pm you can only order what is left instead of what you want.
Cant complain about the restaurant staff is good so is the service
Our food was given to someone else by mistake, after waiting for another 25min + the lady didnt apologize or anything. An apology would have been nice.
1 out of 5 just for safety. (Food is fine std kfc).. Its strictly for us locals in the greater area we are in & out not BUT safe for tourists or out of towners..Not safe to sit in the drive thru or to park and walk in. Order uber eats but you cant physically go there. Food wise its fine its a chain KFC so you will get the same KFC food countrywide. Services the neighboring township Alexandra in Jhb. Staff are great. Its on a very busy corner at the entrance to the township with an Engen McDonalds and a quickie motel. Its right around the corner from the Marlborough Gautrain.
Very friendly staff. Service is quick
They where excellent. Food and time. But now for some reason standards have dropped. They remove ur order from the screen when it saye collect but u still have to wait
Service ok, oil was a bit old and chicken tasted strange
Best kfc in jhb
Good service, its clean with modern interior( renovated recently) and it allows drive thru
I was served very quickly and I was happy about their services!
Well, ordered at the drive thru, was told to reverse so the sensor can work. What is up with that.I waited for 22 minutes to get my food, which is really odd. It aint worth the wait. Do better, be better.
Good walking in restaurant on the N3 highway
Second best kfc seconding kfc mookgophong
Very good service and staff knows what a customer is
They are slow and provide poor service as you owe them money .
Quick and Efficient.
Dont get Uber eats from here. My food was ice cold when it arrived and when I called to inform them about the problem the lady dropped the phone on me.
Bad service card machine not working
Ordered a All Star box meal and the Burgers were dry and the sauce felt like it had been placed on the burger for weeks and zinger wings were super dry! Very much disappointed in the quality of the food. Hope its a once off experience
Once in a while treat, they dont have dunked chicken anymore, it was a favourite. Service great
Did the drive through due to Covid-19. Fast and efficient service. Staff that I encountered was pleasant, friendly and helpful.... will definitely be back soon.
Good food better than other kfc
Drive thru is fast and efficient.
Social distancing is respected, they give good quality and its good for everyone in this difficult time
Service terrible, no communication
Great friendly service with a smile.
Speed of service was bad, they didnt have the product (chicken) we had to wait for more than 10 minutes.
Such clean friendly and fast service. Hats out to you. Keep it up please
Typical unhealthy oily chicken.
The food was nice but the surrounding didnt look safe
Only their meat is fresh, anything else that comes in a form of bread I dont bother buying.
Mash with no gravy boom mixed
Service is quite quick and they very helpful in choosing a meal when you are undecided
The time spent waiting was unreasonably long. The dunked wings were Drenched wings and not enjoyable.
Service for this kfc Jesus i dont know who can help me need proper management and someone who did marketing as well to put all together
Pick up service is slow when you order via the KFC online facility which should be quick because you just going there to collect as you do check in online before you get to the store.
The place is fine just busy with local taxis
Love 💝 nice and fast
This is a beautiful and a very neat with a brave staff.
Consistent. Efficent. Recommended.
The staff are so helpful
Friendly, helpful and good service
Slow service
Quick and efficient when staying close by ordering via Uber Eats
Spacious. Very compliant with covid spacing policy
Good service and food is fresh
Slow service- food good.
Friendly service
Great and satisfying service.
Slow service there was no meat people had to waite for longer minutes to get their order.
Hard to find streetwise papa,if I suggest that they replace my papa with mini loaf I was denied the suggestion
On Wednesday 26/2 morning the drive-through was closed and there was only one cashier assisting customers. At least my cappuccino was creamy, and my AM mini twister fresh.
Amazing service and great food!
Not safe parking
Waited a while with only 3 customers
Good food
Good service
Not good. Last time I came they were out of pineapple saying no more Hawaiian burgers sold there although it was advertised on the site as well as featured on he drive through board.I came again today. Same story. They advertise this as their main featured meal yet when you get o the window you forced to order something else saying they just ran out of pineapple. For 2months now.Ordered a buddy coke as I was driving only to get told now I would have to pay extra because its not he cup yet on the advert they all buddy cold drinks.Not impressed. Wouldnt recommend this place soon.
Received the least great service
Conveniently close and quick service
Didnt like the service. Queued for long only to be told they are out of chicken.
Great
Great and friendly!
All people helping
Great tasting chicken 😋
Worse everWhenever i go there always dont have something or another.Theres always no mini loafs, no burger buns or either no mash and gravy...I live up the road from Kfc Marlboro but i never im going to go there again cause it happened several times..The stuff are always on a chill mode like no sense of customer service.Its really disappointing.... Why have a branch when you can have stock of items to make certain meals??!!!
They always left with wings and never have the dunked twister
Could do with a little bit of a homey feel. But the service was nice and quick
I guess old habits die hard, Ive previously contacted their customer care line to complain about the service on this store. They promised to improve their service, yet barely 3 months later, Im back in this store and honestly I cannot see much improvement relating to a better service.Staff ignore waiting customers queued up to the door while they carry on about their own business. They could at least acknowledged the customer & apologise for the wait. When the customer is finally served, they do not give a friendly greeting. Unfortunately this is one of the closest stores to where I work otherwise I would definitely avoid this store.
Its a very quick drive through with extra instructions followed to the T
Food not properly prepared.
Visited for lunch after a tourist bike tour through Alexandra township. Its the first KFC store Ive seen with the counters behind bulletproof glass! Guess its necessary but I didnt feel safety was an issue in the area. Service and food were excellent, just what I had expected and needed. Marlboro train station at walking distance.
Closer to the freeway and Gautrain station nice KFC Chicken spot great service
Zinger box, zinger burger just a peace of skin and only 3 zinger wings, very poor, take away
Ordered through uber eats and there was a long piece of hair in my coleslaw 🤮🤮
Dont go there after 9 pm.. they start closing shop and you have to wait till 10 to get your order while you are locked out of the shop.. and when you place your order you are told that x..y..z..is not available and after the whole circle of employees debate if they can produce 9 overtime meals for my tired staff you are told 20 minutes wait which ended up as 56 mintes...yuk
Great place to enjoy fried food, with free WiFi and convenient power sockets for laptop and cellphone chargers. Open early and close late to can accomodate those who do not want to cook. What I did not like is the fact that there is no screen to show how far your order is, so you just have to listen to the cashier shouting excuse me sir or excuse me maam.
They always get the orders right and are quite quick and professional.
Service was cordial & fast
Nice food fresh
Very fresh and good friendly service!!
The cashiers did not so bothered by the queue.
On the outskirts of Alexandra under the Gautrain bridge lies a convenient stop at KFC while filling up with petrol at the next door service station.The queues are not very long over lunch time and the drive-thru seldom sees more than 3 cars waiting to place their orders.Staff are friendly enough.The restrooms are however a bit derelict and need an overhaul. Good for a quick in and out takeaway.
Drive thru is fast
Great Service
Im lovin it
The service was fast