We went to Milkwood for breakfast. Upon arriving, there was no-one at the entrance taking Covid precautions. We found a table and sat down. Eventually the waiter came, didnt bother to wipe down the table for us either. Extremely grumpy and unwelcoming. We received our drinks order and placed our food order. For the next 40 minutes, we waited for food and the waiter didnt even come to the table to explain there were delays or ask if we wanted to order more drinks. I got up to look for the owner or manager to address the poor service, to find there was no owner or manager available, the head waiter (1 of 2) available was in charge. I explained to him that we were disappointed in the service and went back to the table to wait. The waiter came out again and I ordered a cold drink. About 5 minutes later the food finally arrived, but no cold drink. After 10 minutes it had still not arrived, so I got up to go and fetch one myself. Even after complaining about the bad service, we were still being treated poorly. We had to go inside to ask the waiter for our bill and while I was trying to pay the owner arrived. I tried to explain the issues to her, but she lashed out at me from the onset. Told me I was rude. She has gone on to call me obnoxious and a bully. Why were we upset? Simply because of bad service, instead of addressing the issues, the owner rather decides to address this by insisting it is her patrons fault. I strongly recommend you do not visit this place, it will end in disappointed. Bad service, poor value for money on portions. Owner with a very bad attitude

What a lovely find. Had the most delicious linefish of the day (cob). So tasty - while enjoying a stunning view

What a treat! Phineas is an amazing waiter. Kind, attentive and smart. Covid rules are adhered to and its so clean. Best prawns Ive had in my entire life!

We were forced to pay for off wine!After being presented with a bottle of wine (this wine had turned yellow and I said to him I’m worried about it) the waiter opened the bottle to let us taste. The wine tasted off and we asked for it to be returned, he refused and said that the bottle was open now?After some discussion he agreed to bring us another bottle of wine to enjoy with our lunch but refused to take the first from the table, this wine stood on our table for the entire luncheon, we asked him several times to remove the wine as we now had two bottles of wine at the table, awkward.When he presented the bill first was on the bill, I objected to which he commented aggressively that he would pay for it, at the till he told the owner who proceeded to make a seen at volume. I approached her to as what she was shouting about and explain my experience, she Cleary did not care about the situation or to resolve the situation as she tried to explain that French wine was also yellow.I ended up paying for a glass form the first as she said she could then sell the rest of the bottle to some other patrons. Nice! This bottle had stood on my table in the son for at least two hours.Pity it’s a lovely spot with but bad service.

Very nice food and great service. Brilliant view.

Eat all you can of the view, because that’s all you’ll be having.You have to go to lengths to flag down waiters, aren’t kept up to date on your order, their all day breakfast isn’t actually all day and your order never arrives. We eventually left to go to a different restaurant.The view is great though! For adventurous folk keen to give it a try, perhaps bring a camping tent, trail mix and a sleeping bag. That way you can overnight and perhaps be lucky enough to get some food.

Great spot, great views. Lovely restaurant with good food and service

Fresh crispy not-heavy or oil fish and calamari. Served quickly by really friendly staff. Cool 60s and 70s music in the background. Beautiful view over the bay. Perfect

Beautiful view, wish the food and service was better.

Beautiful view. Good seating inside and oudside on two covered wooden decks.Good spot for a quick coffee & cake, lunch or an afternoon drink with friends...Menu well priced.

Tranquil setting, good service, excellent food! We arrived after 2.15 and waitron informed us kitchen closed at 2.30. We placed our order and the food was well prepared despite lateness of the day.

What a disappointing experience. The Indian inspired menu should never have happened - whole overpowering spices, terrible dry chicken thighs, underseasoned everything. The roti was an uncooked, oily disaster.

Best seafood platter!!!! Drive especially from Somerset West just for the platter and with crayfish nogal🦞🦐🥂

Friendly staff. Efficient service. Beautifull spot on beach

I always wanted to try this hidden restaurant in Onrus. The welcome was very friendly and the staff went out of their way to make it comfortable and hospitable. The menu has something for everyone and I choose the Soup of the Day. It was hearty and homemade. The flavours blended well. The freshly baked bread was a pleasant surprise in quality, taste and presentation. The butter served with a butter paper cover was 5 star. My main meal was Battered Hake with chops and salad. The presentation was once again excellent. The salad had a very tasty creamy sauce which worked well with the fresh greens. The chips was well cooked as well as the fish. I noticed that most people enjoyed their dishes as they were telling their partners quite loudly so. The wine list is well balanced with some of the best local wines and beer featuring. The dessert menu was extremely tempting offering a wide selection of freshly baked cakes, slices, and desserts. The Red Cappuccino was excellent at the end of the meal. Art lovers can buy some art work on display all in the range of R1000+. They also serve the best local beer - a lager The Old Harbour Beer.

Fresh food, great coffees, beers and also something for the kids! We kind of took over the place for about an hour (5 kids went with us), but we all had a great time. The waffles and the double gold Old Harbour Lager were absolutely on point. Keep it up, Milkwood!

Beautiful setting with good quality meals & decent pricing.

The worst experience EVER!! Not even worth 1 star. Atrocious service to say the least. 3 waiters over a long weekend with a full restaurant = seriously BAD management. Coffee arrived cold after waiting approximately 40 minutes and breakfast took over an hour to arrive thereafter (arrived in drips and drabs, no condiments, no cutlery) and toast only appearing after breakfast was just about finished!What a pity that such a gem of restaurant position on the sea front would deliver such shoddy service. I will never recommend or revisit the Milkwood until there is either a new owner or new management who would TAKE PRIDE in what they offer to the public (who actually keep their doors open during these difficult and trying times).

Beautiful setting, excellent service, good food... What more can one ask for 😉?

Service was slow. Food presentation was sad and over priced for salty creamed feta with a few mushrooms on a slice of sour dough bread. Cafe latte was luke warm. Such a pity as the setting is beautiful. Also a pity they close at 15h30 everyday.

Was terribly disappointed with the quality of our seafood platter! Celebrated my sisters 50th birthday but food was so dry and overcook and when we called in the manager she just listened and walked off. Driving from Cape Town for this? Not visiting The Milkwood Restaurant again, sadly😏

Great food with a great view. Right next to the lagoon. If you’re a parent it’s a great spot to keep an eye over your kids in the lagoon. Cocktails lacks a bit in presentation, but still manages to do the trick. Nice and comfy indoor next to the fireplace when it’s cold or during winter months. The staff are in general quite friendly and the food of constant quality. Their deep-fried seafood platter is not too bad...

Great food, great viee, slightly slow service but understandable due to popularity.

Delicious eggs Benedict.

Perfectly prepared breakfast, served by friendly staff with breath taking views... What more do you need to start your day!

The setting is beautiful but UNFORTUNATELY that was all. Even the manager was non responsive

Amazing location and such delicious food, the service was also impeccable, will defintely be back

Generous portions, well presented and very tasty. Relaxing setting with great views.

Such a disappointment. Owner does not deserve to have this business, she is doing all her patrons and staff and injustice. She simply has no pride in this establishment.

Great view and nice interior, friendly staff - food unfortunately not so great.

What a hidden gem. Fantastic views. Delicious food-- yummy. Superb helpful staff

Absolutely the best lemon meringue in Hermanus plus a lovely hide out in a quiet garden far away from the touristy appearance- good personal attendance and service

Attended a wedding at this lovely venue. The food was excellent. Everything was perfect. Beautiful views

Milkwood is a really cosy restuarant overlooking Onrus beach and the lagoon. The food is really decent (try the Mince Waffle for breakfast!). There are two levels which you can be seated on, and it is a great place to just enjoy a peaceful meal and a drink.

Beautiful sea view. Portion sizes far too big. Special Sunday lunch very reasonably priced but arrived luke warm. Burger patty was in halves?? Very basic menu.

Decent Food, uncomplicated and good value For Money. Breakfast 5 Stars, Dinner slightly above average

Great place in an unbelievable setting, between sea view, river and mountains

Lovely place to have breakfast overlooking the river and the see

Fantastic venue on the lagoon with great service by Simba and Nomisana the chef.

Good food. The seafood platter is well worth it. We were so impressed with the non plastic take-away containers. You are a shining example for other restaurants in the Overberg.Service could be a bit faster otherwise good experience.

Nice beach restaurant and good service! We were here once for lunch (the beef burger was really good) and once for breakfast!

Terrible experience!Poor service.Extremely poor quality of food.Fish and chips: Thick Thick dough small piece of fish fried burned in old oil. R120Calamari and rice:Extremely small portion of calamari. Rice - did not have any spices. Not even salt!!! R130.It was a total waste of money. So disappointed...Complete rip off...

Lovely place with awesome view!

Great breakfast, friendly staff, fantastic setting

As always food was amazing and the waitress extremely friendly and helpful. Always enjoy our visits with the ocean view and sunsets.

Lovely place

Delectable food, fast and friendly service and an amazing view. We ordered the Fish and Chips and Calamari and Chips - it was very tasty. We felt quite lucky to be served by Lucky, our server ;) and then we ended this amazing experience with the best Lemon & Poppy-seed muffin weve ever tasted. All the reviews that say they waited long for service is most likely during peak season and those people are entitled/impatient who cant wait for more than 10 minutes for their food to arrive. Give this place a try - even if you wait a bit longer, just enjoy the views and know that your food will be worth the wait :)

Fantastic Family place, Surrounding!!!

If it wasnt for the absolutely stunning location and friendly locals, it would just be an average 3 stars. Food is ok. Service, meh.

Generous portions, delicious breakfast, excellent service, friendly welcome, great views

Was totally surprised at the poor quality cappuccino served in a white hospital coffee cup...

Not so positive. Sloww service, wierd food.

The best Calamari in town with a view to die for where river meets beach, ocean and mountains

Wonderful view of the beach and ocean. Good selection on the menu. We had the Calamari and Hake; it was good, but a little oily to my liking. Thick batter. Great vibe.

Excellent food & good service at a very reasonable price.Will be back.

They serve a very tasty English breakfast and the cappuccino is fantastic. I wouldn’t bother with the baked goods, the muffins we had were dry and tasteless. The view is quite pretty.

Lovely situated, good food, good vibes. Friendly people

The food is always delicious just slow service sometimesBut they say good things take time

Lovey cafe with a gorgeous view.

Amazing location but only had coffee there. Good coffee.

Such a pity that our experience was negative because this restaurant has one of the best settings & views in the whole of Hermanus.... where else can one get a sea view and such direct access to the beach for a stroll after a good meal? The service was unfortunately dismal. We made a booking for 11:30am & arrived on time. No one greeted us at the door upon arrival, despite numerous wait staff walking past us & promptly ignoring us, even after trying to get their attention. Eventually the manager said we would have to wait a while for a table, despite having booked. Once seated our waiter (who was wearing a mask as per COVID regulations) proceeded to remove his mask every time he talked to us, which entirely defeats the purpose of the mask at all. Took ages to get access to a menu and was almost impossible to flag down any waiter, and no smiles to be seen. Two of us ordered Eggs Benedict, which was very tasty, had ample helpings of delicious Hollandaise sauce - a real winner. Unfortunately others ordered the Chicken, Bacon & Brie sandwich which was bone dry and had hardly any brie at all. Orange juices and coffee were good, however served in tiny glasses/ mugs. Good service would have really turned this experience around as the setting of this restaurant is such a gem and the prices are reasonable on the whole. Would like to come back for the Eggs Benedict & hopefully have a better service experience next time...

Beautiful and peaceful. GREAT SERVICE!

I was very disappointed with the service. Very limited menu. We were told they didnt have chicken and when I wanted to order a plate of chips I was told I can only order chips with a dish they do not just serve chips on its own

The walk and liveliness of the real world with lots of holiday makers. Seems like we were living life again! Great location!

A little hidden gem

Awesome view on the beach. Very good food.

Beautiful view and delicious food

So nice to sit on the deck and watch the waves. Food is great and service is very good.

Just had a quick milkshake and plate of chips! Stunning views, friendly staff and a very relaxing atmosphere!!

Food was lovely with a good view of the Indian ocean 👍

Excellent food right on the Onrus beach. Pet friendly

Fast service and food portions were very good.Fantastic views. Love the outside seating area.

The best bacon buttie ever. Great coffee and really good service.

Seafood platters for 2 was delicious and children enjoyed the burgers and service was good i definitly will go again

Went to Milkwood for breakfast Saturday morning 17 July 2021 and had thé worst service ever !!! Waited for an hour for a food and no hygiene protocols in place !! Stay away !!!

Good battered fish by the coast. Friendly staff. Beautiful setting.

Waited for a very long time to be served, at one point asked a waiter passing by to please take our order, to which he agreed to return promptly. He never did, and we waited some more, thus resulting in us leaving as we were becoming increasingly frustrated. There was a group of people that arrived after we did, who was then promptly served almost just as they arrived. We were sitting in full view on the top deck, and actually saw waiters passing glances at us. I understand if the waiters were busy, yet they did not disclose that fact with us

Great location and good food

Super awesome breakfast and great service

Went for breakfast for my girlfriends birthday and had a totally forgettable experience. Bad service and absolutely terrible value for money. Had a R50 toasted sandwich that looked like a 2 year old made and a R30 250ml orange juice.

Beautiful view with good food.

Great food and great staff!

Love the milkwood well done Carol Joe and all staff

Great spot for Summer months

Love Milkwood! Always good food and great atmosphere. Just dont be in a hurry...

Great spot friendly waiters nice plate of food

Great food and service .. wonderful location overlooking the sea 😊

Bit run down, but pleasantly good food.

Great view, good food and drinks

Excellent service, great food, wonderful view

Awesome BarOne cake. Moist and strong chocolate taste.

Very good food, helpful waiter, amazing views.

Lovely view, great food & cappuccinos, good service. One of our new favourites 👌🌟🌟🌟🌟🌟

Good value for money. Their desserts seems quite popular

Awesome place, awesome setting!! But the service or rather lack thereof is pathetic!!! And it doesn’t seem to get better....☹️

After being disappointed by the service a couple of years ago, we decided to give it another go for afternoon coffee. Unfortunately we were more disappointed than before. Poor, unprofessional and slow service. From what I gather from previous complaints here, the owner will probably pass the buck back to the customer, and thats exactly what we experienced today. Such a pity as there are so few options in this town.

Unfortunately for the 3rd time weve learned our lesson, to not go this restaurant again. The one star is purely for its beautiful setting.The isues thet we had was taken up with the staff(a young guy that was so arrogant with me, that I actually didnt know how to react to) and manager (who was not any better than the waiter, and was just ready to defend themselves? ) We where absolutely appalled and shocked on how they handled it.....It could have been done in such a different and much better way!Milkwood, please dont comment and again with all the other bad ratings, try and defend yourself.... I want to say learn from it, but it seems that wont happen either..

Waiters was awesome great service all a round food was great aswell

Love the view

Had lunch their yesterday. No one bothered to welcome or seat us and the fish was a piece of rubber. Come on people. You don’t deserve that contract whoever rents it to you. Give it to someone who cares about client service and who can prepare a simple dish like fish and chips