If I was able to give a negative score, I would have. My dealing with this company started after the owner of this company failed to deliver on her promise to get a Express Visa in time. We have paid an additional R6000 to get this so called Express Visa. In total we have paid just over R10 000 for a US Visa which was never delivered.We have also contacted the Embassy helpline and they have no record of the monies ever been paid over to them.So let me share the timeline and communication between myself and Amy.I started my first communication with her on 26 January requesting a refund. She replied the same day and promised to have the info ready by 10 AM. 10 AM came and wentOn 28 January I sent another request for info, I only received a reply back on 29 January again promising to provide me with the info the same day. Again Nothing.On 9 February I sent another message requesting the info. No reply.11 February I sent another message requesting info. She replied and said that I will receive the information the following day, which would have been 12 February.On 17 February I contacted her again requesting when I can expect to receive the refund. No replyOn 19 February I sent another message requesting feedback. At least this time she replied but now had long stories that the embassy has not yet refunded her and that she is in financial difficulty etc. She then even agreed that she has not kept her promise and when I mentioned to get the authorities involved, she had long stories and I agreed to give her until 22 February to provide me with answers. I again had to send her a message on 22 February to remind her of our agreement. This time her excuse for not getting back to me was wifi problems. She then asked if we can agree on a 50% refund payment scheduled for 28 February with the balance paid on 10 March. I agreed to this proposal.1 March 2021 I had to again ask why she did not keep to our agreement. This time her excuse was insufficient funds but promised to sort this out ASAP.On 5 March I received a message claiming that a client has promised to pay the same day and that I will can expect to receive the partial payment as agreed upon.11 March I sent another message that I now will start with legal action against this company.On 15 March she replied back to ask if I have received any monies so that she can sort it out. I replied back that no monies have been received and she promised to advise the same day. I have also called her and during the call she advised now that the embassy will deposit the refund straight into my account. Now this does not make sense as she already agreed on 2 partial payments.After posting this on Google reviews she phoned me and asked if I can take down my review as it can have a negative impact on her business. She send me a screenshot of a payment schedule into my bank account for 26 March. I did then remove the explanation for the bad score from the reviews.On 27 March she contacted me to confirm payment. NO payment done.On 30 March I received a message that she will do a cash payment to avoid further delays. Guess what – again no payment31 March - I received once again another message that payment will be done same day and a screen shot of scheduled payments to be done every Friday until the refund has been paid back in full.1 April – After communication to and from – WOW, I received 1 down payment (Note however that this payment was late, was supposed to be 26 March). The next scheduled payment was supposed to be 2 April.3 April – received a message of why no payment was done (apparently waiting for clients to pay)6 April – Another message asking for more time to pay. Again making excuse waiting for clients to pay8 April – received a message that double payment will be made if clients follow through with payment.12 April – Another message with more stories on how I will get my money back. Out of the 4 weekly scheduled payments that was supposed to have started on 26 March only 1 payment was made.

I do not recommend this company. Amie Rossouw is a scammer. She promised to have my sons student visa and my tourist visa to Spain in 10 days. The amounts for her services escalated to15k because she promised an express service. Its been 3 months ,she keeps on telling me that she is at the DIRCO to fetch my documents . She is a liar. She lost all my original documents. Till today I dont have my visas.

Absolute thieves. They owe me over R2000 and I Have been waiting over a year to receive it. The worst part is that they will promise to have it paid by Monday then promise to have it paid in an hour then in the next week then in 2 days... Its so bad. Now 4 months since I was promised to be paid within an hour. Absolute cons! DO NOT TRUST THIS COMPANY!

DO NOT USE THIS COMPANY! The owner and MD, Amie Rossouw, is a SCAM ARTIST!! She has failed to deliver on the service she charged us for and after promising to refund our money, we are still following up everyday for the last 2 weeks!She does not have the contacts in the DHA that she says she does! She lies, is evasive, and has no business ethic.

They are absolutely useless! Amy is so incompetent in helping, we have been waiting for over a year for our docs to be sorted out! Do yourself a favour and go to someone else!

What awesome service! Friendly, polite and speedy. Got my babys birth certificate within an hour when home affairs came online. Highly recommend using The Visa Company SA to everyone, you wont be sorry!

Amie provided me and my brother with great service, very helpful and friendly. She was always there to answer any questions we had. Really great service and delivered much faster that we were expecting, will definitely use her services again next year for our trip to the United States.

Amie provided me with the most amazing service. She was always available to answer my questions, and helped with getting my Visa processed very efficiently. I would highly recommend her to anyone that is looking for excellent service. Thank you very much, I am very grateful for all your help.

Did the impossible in 3 days, well done Amy!

We received the most amazing service from Amie and her staff.We used The Visa Co to assist us with obtaining visas to visit Morocco. We were very pressed for time and living in Cape Town,with the Moroccan Embassy in Pretoria,we just had to take a leap of faith that all will be done in the tight time frame. Amie kept us in the loop all the time..she personally got involved,continuously contacting the Embassy and keeping us informed.Once completed she further ensured that our passports were handed to the courier which got it back in Cape Town on time. I can only applaud their professional and ethical service ensuring that we could enjoy an unbelievable vacation.

Professionalism personified.. Explained the process in detail, provided a quote promptly, started the process before the money was even transferred, answered questions out of business hours, and kept me up to date throughout the transaction... Would HIGHLY recommend this very professional and efficient company!

Awesome service, extremely friendly and helpful staff.they delivered much faster than i was expecting 5/5

Our road has not been an easy one due to my recruiter, but working with the Visa Company (Aimee) has been a breeze. She is very helpful and flexible, I would highly recommend this company to anyone. Thanks Aims🌺🌺🌺🌺

I have used the Visa company for Japanese, UK and Canadian Visa’s, they have always delivered what they promised.They have been prompt and professional in all aspects, from the quotation to explaining the way through the paperwork, timing and collection etc.I would gladly recommend there services to anybody.

Amazing company to use when needing a Visa. Thank you Amie for your efficient assistance during the application process. Your were always available day and night.

I am extremely grateful and thankful for the service that you gave me Talitha to get my Visa in such a short notice working even during the night keeping all your promises of keeping me posted at all times after trying so many companies to secure a date with no success. Keep on with your great work.

Very thankful for everything they done for me. Talitha was very helpful and kept me updated through the process. Will definitely recommend them to everyone. Once again thank you Talitha.

Had a few of hiccups along the way.In general Amie is friendly and helpful

I am extremely happy with the service I got. The Visa Company took away all the stress that usually comes with applying for a Visa. I would recommend this company to anyone looking for a reliable service to assist with your visa.

Quick and efficient service. They helped me get my z type work visa and helped me easily authenticate my documents.

Speachless and at a loss for words how amazing doing business with Talitha and The Visa Company, professional; accomodating; understanding. No words can truly express our gratitude, we will not consider using any other Company for our visas we will be recommending you to everyone.24th August applied2nd September request for additional info4th September General Visitors Visa valid for until 4th September 2022Kudos to Talitha our Agent your a star such an amazing lady to deal with.THANK YOU

Exceptional and reliable service. Aimee went out of her way to help us.

Very helpful, polite and always willing to answer all my questions! Well done guys will use your services again for sure!

This was truly a professional and efficient experience with the visa company. Will definitely recommend there services.

I was very impressed for going the extra mile in my visa applications.. Thank you

I called this company on 2 occasions asking for a company profile so that i could authenticate them before making use of their service....to date nothing received. Dont think i will ever use them as a travel partner....not if this is how they treat prospective business.After my review Amy did end up sending me a one page document with information about the company. Her request was to review my rating once she sent me the required documentation. While I appreciated the professional abd friendly response I however do not think it warants a rating change.....I cant help to think that the main reason for sending me the document was for me to change my rating.....

Thank you to Amy who assisted us in getting out visa in such short space of time we were stressed out but kept us informed and got it done thank you Amy.

Thank you Visa Company SA for taking all the pain out of getting our daughters visa for her exciting hockey trip to Holland! Really appreciate the amazing service Aime!

I would just like to thank kind Amie for going above and beyond for me and my partner to assist us with our visas. We are extremely pleased with the service received from her, we will most definitely contact The Visa Company SA to assist us in future. Jaco & Wynand

Thanks for the awesome prompt service will recommend all friends in future

Such great service such a helpful and happy lady...

Thanks talitha for assisting with my visa application

Excellent and efficient service.

Terrible service!!!!!