user
Cash Crusaders Phoenix
Shop 153, Phoenix Plaza, Parthenon St, Phoenix, Durban, 4302, South Africa
Appearance

Comments
Pe
Review №1

This was the third and last time Im purchasing something from this store. The first two times was a wireless mouse that didnt last more than 2 months each. I accepted it because Id bought those knowing it is low quality, but today I bought a SanDisk USB and was told immediately after paying that there is no warranty. So I cant return or exchange it if it doesnt work. Today(07-10-2021) I tried using the USB a few hours later and it does not work. This is what I call a scam.

Ba
Review №2

Disgusting service. The Phoenix branch and Mt Edgecombe branch dont answer the telephone so its impossible to get in touch with the stores. I have tried calling them on 5 occasions

Si
Review №3

I bought a laptop worth 4k and when i get home it is not charging at all, at the store they plugged it in and showed charging, but the percentage doesnt increase, it says charger not compatible.What kind of service is this, the sales person assured the charger is original. Im really unhappy and should i not get help on this, im taking this on help Peter and every site you may think off

Tr
Review №4

Absolutely useless staff, no assistance, no customer service ,never answers the store phone

Da
Review №5

I will never do business with such a company that dont value they clients . I dont understand why the have whatsapp app when they read my messages and dont reply I sent pictures as well as asked for a price as wanted to sell some items. they have seen my messages over 2 hours ago but no reply very sad to see really will take my business elsewhere.

Ma
Review №6

Love To Shop There Its Nice get almost every thing ul need

Ta
Review №7

I dont understand why they have a business number if they cant answer but when you walk into the shop youl find them have a group conversation . They dont value customers.

Et
Review №8

Excellent service the sales man was very friendly including the cashier as well I would recommend the store for purchase to other customers keep up the good seevice

ya
Review №9

Waste of tym n the service recommendations terrible,supposed to b helping people wid finance on pawn or selling bt instead robbing ppl by giving d lowest cash wen things r worth way more than d cash they giving us

LE
Review №10

Usually very busy, a few good deals. Temp checks and sanitizers at the door, you may have to join a queue to get in at times.

Za
Review №11

Had no problem exchanging the ps3 game. Nikita was very friendly and made sure that the counter was sanitized before assisting me.

Ad
Review №12

Great service.

Bh
Review №13

Some of their second hand devices are not working well but still on display and prices are too high for used items

Fa
Review №14

I really appreciate the customer service of Caleb .keep on like that Caleb your service is so excellent.

re
Review №15

Friendly and helpful staff.

Pr
Review №16

Good prices

St
Review №17

Very unfriendly service,unhelpful

mi
Review №18

Caleb was very helpful and accommodating! Good customer service

ju
Review №19

Good deals and happy to shop their

sa
Review №20

Tried to call over 20 times they refuse to answer

Za
Review №21

I am not happy with their return policy because I was mis advised about the product I bought now they refused to take it back since the product didnt meet the expectation

Ab
Review №22

They can walk the store a hundred times doing nothing but can never answer the fone

Ka
Review №23

Have no hygiene standards . Issuing tokens for customers ,tokens are then dropped into a container with chemicals after customer has completed their shopping . All the customers have to take the token out of the container with the chemicals which poses a threat to get infected as all the customers put there hands into the liquid .

Sa
Review №24

The store becomes really busy and sometimes we are stuck in really long queues which becomes aggravating

sa
Review №25

Service is efficient on most days..however it is appalling how they low-ball customers due to knowing they are desperate for money..its simply unethical

as
Review №26

Always helpful staff.

kh
Review №27

Ridiculous offers!

Ka
Review №28

Such bad products bad quality. just good staff.

Ti
Review №29

Can pick up a gem or two

Vi
Review №30

VERY good service

RA
Review №31

Cool excellent

G
Review №32

Staff are not very friendly.

Ke
Review №33

Excellent electronics

Su
Review №34

Good service

Ky
Review №35

They was closed

Ke
Review №36

New and second hand products

cl
Review №37

Awesome place

St
Review №38

Great service

Na
Review №39

Quality service

Ku
Review №40

Busy

Information
11 Photos
40 Comments
3.1 Rating
  • Address:Shop 153, Phoenix Plaza, Parthenon St, Phoenix, Durban, 4302, South Africa
  • Site:https://www.cashcrusaders.co.za/locate-a-store/store/20/phoenix
  • Phone:+27 31 500 8022
Categories
  • Second hand store
  • Antique furniture store
  • Computer accessories store
  • Countertop store
  • Furniture store
  • Garden furniture shop
  • Loan agency
  • Office furniture store
  • Used game store
  • Video game store
Working hours
  • Monday:9:30AM–5:30PM
  • Tuesday:9:30AM–5:30PM
  • Wednesday:9:30AM–5:30PM
  • Thursday:9AM–5PM
  • Friday:10AM–4PM
  • Saturday:9:30AM–5:30PM
  • Sunday:9:30AM–5:30PM
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
Similar organizations