What a great experience from my first email to the Pool Medics teams visit this morning. I was very concerned about pool maintenance and condition, but now feeling a lot more relaxed knowing Pool Medics are here to assist.

Have had the best service for many years now. Very friendly and reliable.

Always good customer service and advise. Very friendly staff members as well. Will definitely recommend

I would like to thank Anton and the staff from Pool Medics for their excellent service. They are a trustworthy team who is always on time and does an outstanding job. They put their clients first and a satisfied client is their first priority. I can definitely recommend them for all your swimming pool needs.Riana de Meyer

Turnaround times are very good. Pool Medics kept me in the loop every step of the way. This type of customer service is what makes a company successful. Well done, and keep up the great work and dedication to customers.

The pool medics on-site maintenance guy was highly skilled- worked very quickly and remedied my situation most cost effectively.I do suggest you follow up with them when you book a call as I found that logging a call in the shop alone did not work.

Always thorough, fast and helpful. Excellent service inside the shop and from their technicians, highly recommend

Reliable, efficient and committed to sparkling pools and client service. Weve used Pool Medics for close on twenty years and can definitely recommend them. Thanks, Anton and team!

If I could give no stars for this review I would.This crowd’s service is shocking and their attitudes are even worse. They have excuses for all their incompetence. Do not recommend them at all.

Pool Medics gave me amazing pool service. I can highly recommend them.

Spent R4k fixing my pool, and then absolutely no after service. Mailed the owner on 2 occasions, but he never came back to me. Phoned the shop today, and was promised the owner would call me back, but he never did. Obviously making enough money not to retain customer base.

Excellent workmanship and they go the extra mile to help

So I paid my account up to date plus. I have not seen you guys in 2 weeks. Nobody answers the phone. Seriously guys. Are you taking us for a ride?

Phoned to get advice on a pool cleaner and confirmed stock. Got to the shop 15 minutes later - no stock (for the last 2 weeks already). Staff rude and extremely unhelpful. You will never see me again. Would like to support local, but not if this is the level of service. Bought the exact pool cleaner for R400 cheaper at Builders Warehouse than the price quoted at Pool Medics.

Always get great service

No show twice. Josch very rude and argumentative. 👿

Good knowledgable staff!

False promises and total lack of service delivery/professionalism.Had to literally beg them to come and rectify the chlorinator that they disconnected, all this after an alleged ‘fraud’ event which saw me pay over R5k due a claimed hack to their email server.Anybody looking for a pool professional, steer clear of these guys!

I used to get great service from Pool Medics but ever since late last year its been quite shocking. Anton came to do an evauation at my house but left and never told me what the problem was. I had to follow up a few days later and he said something about needing to wait for a washer from the supplier.I followed up again in the new year and again just kept in the dark. Had a ticket logged on Monday for someone to come out but again heard nothing until I called in this morning. Was promised that someone would arrange a callout with me asap. No response yet.Just started the search for a new provider.

Friendly and very knowledgeable staff.

Great

What an amazing service! In these difficult financial times I wanted to cancel all my pool service but I never will because I am receiving 5th service. Besides the fact that the team that serves my pool is always extremely professional and friendly, they go the extra mile. Even my two naughty puppies are treated with the utmost kindness.I take my hat off to this old world great service!