Awesome guys and extensive line of sneakers, footwear accessories, etc. Shop looks neat & clean!
Found a takkie thats worth it and stylish
Bought a pair of Vans sneakers from the store and needed to return them since they were cutting and grazing into my heals after wearing them for a few hours and I couldnt see myself wearing shoes that were not comfortable. The manager advised me that I could exchange them for something else however each time I requested my size, the store was out of stock.I asked for a credit since there was no stock and was advised that it couldnt be done and that it was my problem since I wore the shoes.How was I supposed to know the shoes would cut into my heals if I didnt wear them????I took my shoes and walked into Sportccene immediately after where the manager asked no questions and willing accepted the return.This wasnt my first poor customer experience with the Archive Canal walk store and would not recommend them.
Had a horrible experience in store, walked in and my husband was greeted by toeghieda and not me. I was blatantly ignored and felt uncomfortable. Just rude as the trip to the store was for myself and not him. I did not want to buy anything there. Disgusting! Ive been in retail for 22 years and this was appalling.i will never go back and Im still waiting for the store to call me and customer services to respond. Thats even worse.
Disgusted with the service. Stood in the shop for more than half an hour just for telling us we cant purchase a pair of sneakers we wanted, because its for a client that will collect it later...dont understand how that works as I am a walk in client...they just lost a sale!!!!! 😡
The staff is exceptionally friendly and helpful. They were of great assistance especially Mushfiq and Walia. Keep up the excellent service👍🏻💯
Very good service