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Run Specialist Store
Shop 1, Touchstone House 7, 11 Bree St, Cape Town, 8001, South Africa
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Comments
Ly
Review №1

Very knowledgeable staff. Man who helped me took all my measurements, patiently checked what would work for my foot. Even suggesting I walk outside to check. Really recommend this, felt like I was in safe hands. He didnt push a sale at all. Just wanted to inform me of best options

Ge
Review №2

Had a great consultation with one of their staff members. He was very knowledgeable and helpful. If you dont know what shoes you want/need, these guys will sort you out quick sticks!

St
Review №3

This store was so awesome. It’s small and petite but has all you need. The customer service was a absolute dream. Look forward to going back again. There prices are reasonable. They also help with technic and how to better it.

ig
Review №4

Very happy with the running analysis process and shoe selection . Great service and experience

Ke
Review №5

Very knowledgeable and customer centric staff members with a wide variety of popular shoes. Highly recommend!

Na
Review №6

Great premises. Amazing and helpful staff. Best place to buy running shoes - hands down.

Sa
Review №7

Had occasion to visit the store this week, thinking I needed to replace the shoes I purchased from them in June 2018. Regrettably, I did not obtain the name of the young man who served me. He was pleasant, professional and ethical. I say ethical, because he advised me that my shoes still had a lot of life left, and that there was no need for new ones at present. He suggested a new pair of insoles, fitted them in my shoes and invited me to walk around the shop to try them for comfort. Suffice to say, I was happy and left the shop walking on air. People, dont go anywhere else for your shoes.....RUN is your go-to store

Ka
Review №8

I visited the shop to buy a pair of trail shoes. The gentleman who helped me took a great deal of time to take me through all the options. He really listened to me and was super professional. This store is an absolute gem - highly recommended!

Wa
Review №9

Experts in running with a good range of shoes. They will fit the right shoe for you and offer running style/foot analysis.

Je
Review №10

Absolutely brilliant service from Robert. Talked me through my foot type as well as all the things I should look for in a shoe. Thanks to Robs recommendation I just finished my first (almost) pain free 10km. Found my new favourite shoe and definitely my new favourite store!

Ka
Review №11

Excellent personalised service. The first time in my life someone took time to get the perfectly fit trainers for my feet. I have been getting the wrong ones my whole life. Thank you

Si
Review №12

Exceptional service. Pricey gear, but worth it

Si
Review №13

Amazing experience. Did a run assessment with Dale - it was quick, easy and he recommended a shoe best for me. I highly reccomend this store.

Mu
Review №14

Excellent service at the store. Came in with a current pair of shoes (approaching the end of their mileage), we checked the tread and found shoes both similar to the current pair and within capability range across multiple brands. PJ was upfront with all the pricings and gave shoes suggestions based on the mileage, road-surface and fit I was aiming for.

An
Review №15

Excellent service and extremely knowledgeable staff. Would certainly recommend the store to all my running buddies

Ca
Review №16

Not the greatest experience. I was there to collect online order my daughter had placed. Despite being forewarned I was collecting had to wait 10 minutes for them to sort out, then when i delivered to my daughter they had packed wrong size.

Gr
Review №17

Probably the best place to go for running shoe advice... You cannot go wrong

Si
Review №18

If. you have any questions about what shoe is needed for any sort of running you can be sure to get sorted here. Incredibly knowledgable and keen staff who always seem to go the extra mile and leave you with a lot of knowledge.

Le
Review №19

Super amazing staff. Thanks for the help guys. One stop shop for trailrunning gear

Ch
Review №20

Excellent store for buying running shoes. Running shoe specialists offer great advice to find the correct shoe

Cl
Review №21

Excellent service and advice received from Jono which took the time to answer my questions. Thanks guys 👍

St
Review №22

Very helpful and informative. The lady that helped me took time to listen and answer all my questions.

Ma
Review №23

Specialist running store for both road running and trail running. Good selection of gear and shoes. The team at the store are all runners and understand their product.Worth visiting in order to understand what shoe is likely to work for you, whether you are a speedster or a plodder 😁

Ab
Review №24

I had a really bad experience walking into this store. The staff was not friendly, leaving me to my own devices and when i was finally attended too, it felt as if i was not welcome in the store. I was not offered the professional experience that they so call seem to offer. I asked about any sales or specials they may have and immediately the staff gave me a dirty look as if i was begging. When i finally did leave i said good bye with no response. I assume because I am POC they feel only white people get the full treatment.

Ol
Review №25

Amazing customer service and the best selection of genuinely useful products. You cant go wrong! Love it!

Ba
Review №26

Best place to get trail shoes. Jono knows his stuff!

ch
Review №27

Best place to get properly fitted for running shoes. Do your self a favor and go here to get your next pair of new running shoes.

Ma
Review №28

Good Service and knowledgeable staff!!

Yv
Review №29

Great selection of running shoes and kit. Staff are helpful, friendly and know their stuff! Your one stop shop for all your running needs. Highly recommended.

Ca
Review №30

This is the best place in Cape Town to buy running shoes at decent prices. I needed some light trail-running shoes and first visited Tekkie Town, Sport Scene and Total Sports in the golden acre shopping center. Their selection of proper non-road shoes were terrible and I wasted my time. Went to “Run”, talked to JP about my running requirements and I had a pair of light weight New Balance trail-running shoes in less than 30 minutes. They also seem to have a good selection of sizes. Thanks JP!

At
Review №31

Great service!

Do
Review №32

Its a great store that specializes in running gear. It had exactly what I was looking for. Staff where friendly and knowledgeable. Prices are very reasonable too.

Dw
Review №33

One of the best places to get shoe advice. One of the few stores with the best range of road and trail shoes. They are always helpful.

Na
Review №34

Excellent service! Thanks so much for helping me find the right running shoes. Very happy.

Ca
Review №35

Very knowledgeable staff who are interested in optimising your running. They have competitive prices and will be able to help you run better if youre just starting out or a seasoned runner. I love coming back here and supporting them. Their prices are competitive and they have everything youd need! Thanks to the staff for all the help over the years, my toes would be toast without you!

Mi
Review №36

Incredible service and knowledge. Just popped in to ask about a pair of running shoes and landed up getting a full run down on my running style and after a short go on the treadmill Jono gave me suggestions for the best shoes and why. So impressed with the service, its not often you find service like this in SA. Well done team RUN.

Yu
Review №37

Bought shoes from them. Been back a couple of times. Really knowledgeable. Sent me to the right people for help.

Ta
Review №38

Thank you for the amazing service. Such a knowledgeable group of people. I love my new shoes and have run pain free for the first time in months.

Ke
Review №39

Very helpful. Tried on a number of shoes, narrowed it down to two pairs and then you walk away with the perfect pair for your needs.

He
Review №40

Knowledgeable, effiecient and personalised service. Highly recommended to shop at RUN

Sh
Review №41

The experience was highly personalised and professional. Grant has a high knowledge base and the use of the running/walking machine was extremely positive. I am a repeat customer. Thank you for your superb customer service.

Al
Review №42

What a fantastic experience at the Run store this weekend. I went into the store looking to find a new pair of trail running shoes and the staff could not have been more helpful and knowledgable. Im one happy customer. Cant wait for my next buy.

Co
Review №43

Good, efficient service. Had me as a novice runner appropriately shoe-ed in in a short space of time after an assessment on the treadmill and the neutral shoes. Will come around again.

Se
Review №44

Super impressed with how fast my question was answered. I think i will be going through to Bree street to speak to Jono.

Be
Review №45

In all the years that I have been running - NEVER have I had such excellent and knowledgeable service! The shop was busy, but Nicole treated me like I was the only person there (as did all the other consultants with dealing with their respective customers at the time). Thank You So Much.

Mi
Review №46

Very friendly and competent, good trail running selection

Ri
Review №47

Awesome experience! Got a Fitness Watch and running shoes. Came away knowing more than when I walked in and super pumped to hit the mountain!!! Will definitely be back

Br
Review №48

Best advice on running shoes be it trail or asphalt run shoes. Also they are specialist and very accommodative and supportive from novice to professional. PJ one of the sales assistants is a legend and also one of the leading runners in the trail series. Very friendly and offering best advice on anytjj v related to running.

Na
Review №49

Great shop. Always friendly staff.. The shoes r amazing.

Da
Review №50

Great service and great range.

Ra
Review №51

Best advice and service regarding road running. Top class equipment staff very competent and helpful.

Sa
Review №52

Wide selection and excellent service. Great place for both novices and advanced runners

Ni
Review №53

Great store with awesome knowledgeable staff. I think everyone who works there is an athlete. So the advice is always epic.

Ma
Review №54

Good advice, good stock levels. Nice store with friendly staff.

C
Review №55

I cannot begin to tell you how great this place is. As a plus size woman, I know we often feel intimidated when we have to visit the gym, join an exercise class etc. Today I visited Run cause Ive been jogging (read walking) for a while now and have been experiencing calve and shin problems. A few people told me about Run and I decided to give it a try. I was not disappointed. From the moment I stepped into that store, Jono made me feel like I was about to do the Comrades! He was patient, knowledgable, thoughtful and put me at ease from the get go. He offered his email so I can contact him any time I need advise. The other staff member was just as friendly and kind. We were mainly women in the store, with a few men popping in, and they bounced between the customers effortlessly without making you feel youre loosing out. If you are just starting out or even an experienced runner, make sure to go visit. You wont be disappointed. The best part was me being called a young lady hahaha......now thats a top notch selling strategy! Please go and visit!!

Cl
Review №56

Seems like a cool shop and the service was good. Have only been there once but they have a good reputation.

Na
Review №57

Very professional and friendly service. One of a very few specialist oulets for sport & recreational shoe outlets in RSA.

Al
Review №58

Had a great expert experience with Jono and Janet. Ive got a unique problem with lower back pain and orthotics. Jono took out the orthotics and thought and thought and thought about the best shoe for me. He felt and looked at the orthotic as if to decipher a running style or see where my body weight moves to while on a run. He checked indents and finally advised on a great shoe. After putting it on and discussing with Janet, they made a determination that theres a better choice for me.Great service, great advice, great shoes.

El
Review №59

Excellent service, very professionaland knowledgeable

Pa
Review №60

Run is a single minded store, they do one thing. Help runners choose the right shoe to perform at thier best. This single minded commitment and the great service that comes with it, makes them, in my opinion, the best running store in the country.

Pu
Review №61

Thanks so much.This was so helpful.

Mo
Review №62

Great shop, great prices and brilliant service

Ro
Review №63

Trustworthy, knowledgeable and kind Staff. The visit is efficient as well. Get what you need and move on.

Ha
Review №64

Great customer service experience. Jono in CPT and Robert in Bellville assisted me in finding the perfect shoe for my running form. Im a RUN loyalist. Thanks guys!

Ha
Review №65

Wow professional and was never abiut the sale but always the right advice. Thanks alot Im that I will ve very happy with my purchase

Al
Review №66

Such fantastic advise and expert analysis of gait and foot. Very impressed.

K1
Review №67

Hands down the best running specialist store in Cape Town. Great range of products and an even greater team of enthusiastic runners ready to assist you.

Mu
Review №68

Awesome knowledge, super service... Best running shoe place by far. Go, if you serious about running!

Na
Review №69

Best running store ever! Grant is the best person to get advice from and is super friendly and knowledgeable!

Hi
Review №70

Very knowledgeable staff, with a great running style analysis to get me into the right shoes. Wide selection.

Ch
Review №71

This store is brilliant! Great range, very friendly and helpful staff... Well be back 🏃😀

BM
Review №72

Thanks to the guys at the RUN store. An experience nothing short of fantastic. Excellent range of products and knowledgable staff.

Na
Review №73

Very professional and knowledgeable. Thank you Jonno!

So
Review №74

Great running shoes and. Excellent service/advice. Thanks

Er
Review №75

Dedicated staff, specialist knowledge, wide range of shoes and althletic accessories, videography of running style, dual terrain in store testers, competitive pricing

Ch
Review №76

Didnt buy anything but got excellent advice.Much appreciated.

Bi
Review №77

Most epic running store ever! great staff, advice, professionalism and selection.

He
Review №78

Very helpful ind informed staff!!

Th
Review №79

Knowledgeable staff and great advice.

Ch
Review №80

Knowledgeable staff, impeccable service, great variety and just a great experience . Thank you, will definitely be back

De
Review №81

By far the best selection and most professional, knowledgeable staff in Cape Town. Finally broke 1:30 for my 21k, helped in no small part by the Run crew! Ill be back

Jo
Review №82

Really great running shop, neatly laid out, knowledgeable staff. They stock great toe-socks which stopped me from getting blisters

Sa
Review №83

Great selection, excellent service. The team really know their stuff.

Wi
Review №84

Extremely helpful staff that are trained in running equipment are runners themselves.

St
Review №85

Best advice on running gear.

mz
Review №86

Best care , best service , best location

We
Review №87

What an experience, great advice and service from the staff - stoked with my purchase :)

We
Review №88

Best shoe advice in the City

Se
Review №89

Friendly, helpful and know their shoes

Ch
Review №90

Always professional help and friendly personnel

Be
Review №91

These guys are the best in the business.

Eb
Review №92

Super helpful staff a nice experience

La
Review №93

Brilliant experience, staff, Imran, great knowledge...

Em
Review №94

Incredible service and expertise!

Ca
Review №95

Great selection.

Ph
Review №96

Great service and assistance.

Fu
Review №97

The staff are fantastic

Ol
Review №98

Theyre not sales people, theyre experienced runners that care about their customers.

ga
Review №99

Great service, lots of knowledge displayed.

Am
Review №100

Great service!

Information
45 Photos
100 Comments
4.9 Rating
  • Address:Shop 1, Touchstone House 7, 11 Bree St, Cape Town, 8001, South Africa
  • Site:http://www.runstore.co.za/
  • Phone:+27 21 418 1051
Categories
  • Running store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–2PM
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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