Staff was friendly, good services,and the store was neat and tidy

I had the worse experience in my life. I strongly recommend you to not buy anything

The worst experience Ive ever encountered. Ive experienced issues (defective) with 5 out of the 6 products purchased (brands supposedly good) for the last 8 months and have not had a resolution since I first reported the first product in 3 weeks after delivery (end of July 2020)Constant back & forth and NO solution. Im at the point of refusing to pay until its resolved. Of course, theyre quick to call for their money. Pathetic. No after sale support or trained customer / competent service.

Got the greatest service from Sales Consultant Naz.I will definitely be back.Thank you so much Naz

Good morning my washing machine that I bought on credit from Russells in Athlone has been broken for more than 3 months now I have loads of washing piling up. Even tho we have warranty and paying on time every month no one has come out to fix the machine even though we have logde a complaint.  Please advise what to do as my layer wants to take control of this situation.Thanks in advance

My place of work.Buy on credit, cash or layby.You pay less for more!

Purchased a lounge suite from this store back on Black Friday 2017, staff was friendly and helpful and more importantly honest about the quality of the various furniture on offer. Delivery was also on time as promised which is not always the case with suppliers, so a good experience all round.

Terrible customer service, I waited minutes without being acknowledged and assisted. Distracted with another customer who came after me but the worse of all is the unprofessional way of one of the credit assistance clerk who was so irritated by customers especially The Xhosa speaking old Lady who didnt understand a single word in English. I was stunt by that as well.

A waste of time.