I purchased...my Mega Master evaluation 500...best investment..I made..took me 1an half hour...to assemble...cordless drill will help..instruction booklet 1st class...cant wait to use it more...need the cook book now to complete....

I give them 100%; because they know how to bring the customers

Useless, useless, useless. Ask a simple question on where one can get Megamaster gas bottles filled - quite basic, and was told to phone Pretoria and ask them. Be warned normal places that exchange gasbottles will NOT fill Megamasters. Even Builderswharehouse happily sells the product but refuse to deal with the gas bottles. Oh, and Pretoria can not tell you either. No reason to complain about customer service, there is none to complain about. Next stop Twitter.

Friendly. Gave good advice

Waited for close to a week for a huge quote that i need to send to one of my top customers. Not good!

Zero customer service..i called , left messages , calls do not get returned..then eventually told to send pics via WhatsApp ...and still no response.

Unable to get hold of customer service, no answer at sales.

Factory Sale August 2020

Place for bowl cowling and fire place etc

No answer on phone line

Waited a few weeks for a glass order. The glass that was received did not seem to be the same quality as the glass originally bought with the fireplace. At least the staff was friendly.

Ids

Helpfu bought what Makro doesnt stock