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Burger King Zevenwacht
Cnr Van Riebeeck & Polkadraai Rd Shop 120, Zevenwacht Mall, Kuils River, Cape Town, 7580, South Africa
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Ne
Review №1

Good place for a quick bite but it can get crowded quickly. The service is good.

Go
Review №2

Quick service and basically perfect, the the forget to put in the mayonnaise packet, and its my favorite thing about Burger King, like the tomatoe sauce fountain of yesteryear. But still perfect burger

An
Review №3

I was very disappointed and unhappy. I orderd 4 wopers meals they told me that they do not have chips which I didnt mind as the lady told me I can replace my chips with onion rings then they charged me for it I feel that it unfair as it not my fault or any other customer that they do not have chips. I also asked for 2 mountain dews and 2 Pepsi and got 4 pepsi there were also no napkins or mayo or katchup in the bags. Very disappointing.

Ia
Review №4

Very good friendly efficienct sevice

Ri
Review №5

Very friendly staff. Burger special offers a big meal for a fair price.

sa
Review №6

Yhooo guys, something mouth watering I have tasted from Zevenwacht Burger king, the Extra Long chilli cheese, i have no complaints but positive feedback, wish it was a little bit bigger, because wow, i finished it and wanted more still🥰😭🥰😭

Br
Review №7

Today was not a good experience for me as a customer at all.The staff is not friendly and I waited far to long for my order and gas to go and ask eventually.There was no one calling the orders at all.

st
Review №8

Extremely disappointed in burger King Zevenwagcht drive through. The cashier and manager ( I think) gave me such attitude! This after I was trying my best to be patient with them as their system seemed to be slow and after they almost charged me for the wrong order. Please lose the attitude.

Ja
Review №9

Chilli Cheese Fries Update: Got a reimbursement with the Fries. Regarding the Cold Chilli Cheese Sauce, all is forgiven seeing that the manager went out of her way to make it herself. The way she made it makes me refer everyone to her instead of the workers. The Box is filled with fries, Chilli Cheese Sauce is spread immense & the Jalapenos were definitely more then one could bargain for. It was definitely a mouthwatering experience that was filled with explosions of flavour. Never had I got such experience from this BK before, only their competitors. I do hope they make all their fries how this manager made it. Cause surely once you buy it, youll know exactly what you paid for.

Hi
Review №10

Good Morning Me & my family went to burger king zevenwacht we waited long in the drive thru line & i deside to park the car and order inside than we continue to wait when i came to the casher very unfriendly & unprofessional she ask me to wait they first gone sort out the other orders i said its fine when we took my order she told me no card orders cash only i was waiting for so long that no one informed me that the card machine is not working they could have announced it or put up a sign it could have safe allnthe customers alot of time no apologies. We just decided to walk away & went to McDonalds.

Ze
Review №11

No long queues, swift service

An
Review №12

Really disgusted at the Cashier, Mayane has no experience on handling customers. No way am I coming here again

Da
Review №13

Food was cold as the orders piled up before they wee called out.

Ka
Review №14

Lovely burgers.

Di
Review №15

Food is ok, drive through was relatively quick. However, be sure to check your order thoroughly as they did not pack one of my burgers and ignore my complaint to customer service.

Lo
Review №16

Personnel management need to be improved. We did sit in but no trays available. Tables were dirty. In their favour though ... Order received very quickly. But I like the food so probably go back

Ca
Review №17

Mayena kept the line up, standing at the till with an attitude upon her face serving customers

Lu
Review №18

Nice mall

Mv
Review №19

Not so good service

Lu
Review №20

I had the best burger Ive ever had from a fast food joint. It was the Big King XXL with bacon on it. My dudes, it was so damn good that I went back later that day for a second one. Keep doing what youre doing. Never remove the bacon burger!!!

Da
Review №21

Just order a meal with no fries very disappointed at the level of service I paid for a full meal not to get what I wanted totally disgusted

Na
Review №22

Mayene The Cashier once again poor service.

Mu
Review №23

The food are fantastic .staff friendly and tables are nice and clean.i love the steers burger.Ribs and chips with the cheese and beacon🎶☑️💯❤️❤️🍟🍔

ch
Review №24

Guys... What the heck was up with your food yesterday?Firstly the food you gave me n my husband was COLD,The patties had a funny taste and I realised that it is undercooked.Ive been sick the entire day as well as last night and so is my husband.We will have to get something for diarrhea now and if that doesnt help we will have to go to doctor for something... Ive never experienced this at any other Burger King. Im so shocked. Not happy at all

Cl
Review №25

The burger was standing on the rack for 10 minutes because they were waiting for chips. When I opened the burger it was cold and chips was warm. When I told the manager, his attitude was so pathetic. As if I had no right to ask for another burger. I paid for the burger and it seems that you need to pay for service as well. It just doesnt come with your purchase. I will never go back there again.

St
Review №26

Excellent

Pa
Review №27

Like most of the other franchise stores you will always get value for your money and the food equally nice. Highly recommended

Ma
Review №28

The workers were informative and the lady generally looked interested and knew her products. Burgers were nice as well. I chose the one with jalapeños and l wasnt disappointed at all.

Sh
Review №29

Food was of a universal quality. Didnt have to wait long cos it was quiet. The wait for your food at Burger King is usually long. Service was good and friendly.

Er
Review №30

Truly disappointing experience. Drive thru order person doesnt know how to serve clients. Gave up trying to explain my order to him, went inside. Queue of customers waiting inside with one person serving whilst 3 staff members are sitting in the sun outside eating lunch... oh, did I mention its was 12h30? So lets sit outside whilst our customers wait inside.

Th
Review №31

Mediocre service

Ta
Review №32

Drive through is ALWAYS CLOSED. When we go in, they tell us to go through the drive through and we would stand at the window waiting and literally no one would come. Everytime

Di
Review №33

Having visited this BK often since it is open it is overall a fairly OK experience. The cooldrink machine is however faulty way to often wasting a lot of water due to bad syrup mixtures. Food is standard as per BK, however sometimes they are out of condiments, which seems like bad stock control for this shop.

Me
Review №34

Was at burger king at around 22:00 tonight (Friday evening) to be told I cannot go in as the dinning area closes at 21:00 and I have to use the drive thru. All cashiers were closed already. I asked the security where does it state that you close the doors at 21:00? Really burger King you close shop on a Friday evening at 21:00? I went to KFC across your shop which was still open.

ng
Review №35

JUICY BURGER QUICK SERVICE CLEAN PLACE TO SIT AND ENJOY YOUR BURGER TO TAKE CHILDREN FOR A QUICK MEAL

Fa
Review №36

Place untidy dirty and staff are more interested in playing game than service1 cash teller open only 1 order packer, you have 10 minutes the Que for them to take your and then another 20 for your food hmmm making a hungry person wait for food, not smart. Service poor poor. Pull up your socks burger King Zevenwacht

Al
Review №37

Service varies, but the food is up to standard. At least they have a generator for when the power goes off. Oh, theyre halaal, so if you want bacon, youd have to go to the drive thru.

Gr
Review №38

Convenient drive through for the hungry. Value for money fast food outlet.

We
Review №39

Shows drive through closes at 12 and walking closes at 11 but yet they closed. Look at the time of my post #mcdonaldshierkomek

Ge
Review №40

We waited more than an hour for service and our burgers were dry and tasteless. Basically just the burgers with no source

Ni
Review №41

Yesterday I was at this burger king and I was utterly disgusted with how the place looked the floors was dirty, the chairs was sticky and the tables was dirty aswell. I placed my order and I waited almost 20minutes for my order just to find out that my order was wrong I went back to the cashier that assisted me and told him about the order that was incorrect he then advised me that there is nothing he can do I should just take it which I felt it was perthetic as this was not a mistake on my side the slip even showed what I ordered. The customer service was really bad as not one person could assist me with this i just left as I was to highly upset with the service. I was going to sit down there and eat but how could I when all of the tables was dirty and not up to standard I mean this is a restuarant where people want to sit and eat and yet you can coz of the mess. I will never and I mean never set my foot there again and I will never support any burger king again as this was the most disgusting place where I ever set my foot in and the service even worse.

JP
Review №42

Very clean bath rooms and amazing service with food

Ro
Review №43

Im soooooo futious while im writing this now.. I just came from Burger King in Zevenwacht Mall. They were almost closing and i ordered 5 whopper meals. Got home, there is only 4 burgers in the bag. They have me 5 cooldrinks thats y i didnt still checked the bag. What now? The flippen shop is closed and im at home already...so dissapointed

J
Review №44

Its as though this BK has theee best fries!Service is always quite quick even when its busy.Staff working with the food always have gloves on.Try to keep the eating section and soda fountains cleaner.

Do
Review №45

Cool drink machines broken with drink laying all over the floor. Tables not cleaned properly after people have eaten. In fairness it is the responsibility of the customer to throw away their stuff after eating.

Jo
Review №46

Slow service. Cooldrink machine not always hundred percent. My drinks tasted awful. You have to ask b4 staff come and clean table. Burgers and chips better thn the other fast food shops. Very tasteful.

An
Review №47

The most horrific service! Clearly this branch is not managed well. Waited for over 20 minutes for a burger just to get home to realise thats it the wrong order! Clients standing and waiting for orders to come out while it seems like staff is busy having a big chat

Sh
Review №48

Great tasting burgers and the queues could be faster...when you in the food business its not necessary to wait in the queue longer than 5mins to place your order as you still have a waiting period for your food as well...

Bo
Review №49

Good fast good restaurant with fast service, yet it lacks the human touch and vibe, feels more of a factory than a restaurant.

Sa
Review №50

Let me start off with a dirty environment to sit and enjoy a meal, the tables are disgusting and the floors, then there is the staff more concerned with there friends and family they know that walks in the store and engaged in their own conversations. The service is slow and one can hear they are more into a social life than preparing your meal, the wait is excruciating long. This is one burger king i am not revisiting.

Jo
Review №51

Nice for a quick bite and have nice family meals too.

Li
Review №52

Excellent service and delicious food with a very nice atmosphere.

Ev
Review №53

Food great but not the service

Br
Review №54

Food quality not good. Cold burgers. Service is extremely poor with attitude.

We
Review №55

Speedy service, clean food place, friendly service and smiles makes all the difference

Ge
Review №56

Good customer service the place is most of the time pact with customers and you always gou out with a smile .

Ma
Review №57

Great taste and affordable for family.

An
Review №58

Thanks for the great services.Cashier 191 Ziyezana you deserve to be cashier of the month. Keep up with your excellent services #ILoveBK 😁

ur
Review №59

The service is quick and efficient. Staff members are friendly

ch
Review №60

Double wopper is the best

bo
Review №61

I love the place wow their burgers are to die for surely Im coming back for more

Ch
Review №62

You can go sit in and have a budget meal which is tasty and filling.

Ph
Review №63

.It was great. The staff are friendly and helpful

gi
Review №64

Great space, good service, free wifi, close to mall entrance doors

Si
Review №65

Delicious burgers at an affordable price.

Mi
Review №66

Its fast food outlet with the worst service Ive ever seen

Wa
Review №67

The stuff could be more friendly and the tables could do with a cleanup

el
Review №68

Service was great but tables were not clean at all had to clean it myself

ne
Review №69

Loved it! Very chilled environment and the food was lovely!

J
Review №70

For those burger and chips lovers and the bottom less drinks.. Quince your thirst.... for the hot summer days. Drink cooldrink till your tank is fuel....lol

Ma
Review №71

I expected better service and the play area (for my kids) was minimalistic, to be fair.

SA
Review №72

Very efficient staff, good food i love my mozzarella sticks .

Lu
Review №73

Fast food.. What else can I say lol

Mi
Review №74

Dirty tables but staff give good service but poor cleaning services

an
Review №75

Service is excellent. Fast and quick.

al
Review №76

The best services. Friendly and helpful staff

Pa
Review №77

Good fast food and even free burgers sometimes.

Ke
Review №78

Good food butbthe drive through is not efficient as can be

No
Review №79

I got there and had to wait 15 minutes to place my order and there was no one before me. Just because they are in a hurry to close the store does not mean that a client should get sloppy service.

Ta
Review №80

Not too shabby, even though there was a long queue, they work fast so the wait was not long, their specials are cost effective and tasty, they place was nice and clean.

Kn
Review №81

I like their burgers and quick service

La
Review №82

Food was tasty and staff worked fast

li
Review №83

It was nice,i just think they can give underplates for u to put ur food on

Sa
Review №84

Quick in and out. Play rooms games always out of order!

An
Review №85

Staff very proffesional and friendly food outlet neat and tidy food very delicious

Sh
Review №86

Burgers adhere to advertisement. Friendly helpful Waiters

Mo
Review №87

We enjoyed Rodeo burger so nice

Br
Review №88

Agent 41 - Unam was tired today I think ... ordered Value meals for my boys and instead of giving a value meal (R29) she rings up a kiddies meal (R31.90). Only a R2 difference but the biggest thing was my boy wanted a double burger and did not get it but b cause he touched it already we told him to keep it and eat it...

Ri
Review №89

Good quick service with fresh food

Do
Review №90

Nothing but long waits and blank stares from the staff. I wont make the mistake of visiting again.

AN
Review №91

Okay but the WiFi is a problem I tried login but I could Not...but place nice friendly staff...

As
Review №92

Food is nice, service is OK but the floor, the tables, are always dirty. Not exceptable

As
Review №93

The 2 burger for R55 are a winner. There is absolutely nothing that beats this.

Ka
Review №94

Food quality was bad, burgers are always burnt !

Fa
Review №95

Good meals excellent service

Da
Review №96

Great food! But the employees could be more friendly 😞

Ed
Review №97

Perfectly made burger

vi
Review №98

Its alright, nothing fancy, has a play area for kids but thats about all there is to it .

Je
Review №99

They forgot our order after waiting 30 minutes I went back to remind them

Xa
Review №100

Big burgers for good price

Information
45 Photos
100 Comments
3.3 Rating
  • Address:Cnr Van Riebeeck & Polkadraai Rd Shop 120, Zevenwacht Mall, Kuils River, Cape Town, 7580, South Africa
  • Site:http://www.burgerking.co.za/
  • Phone:+27 21 417 5806
Categories
  • Fast food restaurant
  • Hamburger restaurant
  • Halal restaurant
  • Takeout restaurant
  • Restaurant
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–5PM
  • Sunday:10AM–7PM
Service options
  • Takeaway:Yes
  • Dine-in:Yes
Health and safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Highlights
  • Fast service:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
Offerings
  • Halal food:Yes
  • Kids' menu:Yes
  • Quick bite:Yes
Dining options
  • Lunch:Yes
  • Dinner:Yes
  • Dessert:Yes
  • Seating:Yes
Amenities
  • Good for kids:Yes
  • Toilets:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Groups:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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