Lovely experience. Will definitely be back.
They took really good care of my queens and gave them the best treatment.. they were so patient with my gran and went out of their way to make sure the experience was catered to everyones individual needs. I definitely recommend their great service!
We had a fantastic morning.... Some nice mom and daughter time with a relaxing spa date. Great place... Friendly staff.. Great treat
I enjoyed the experience sooooo much. The ladies were professional and pleasant, they made us feel welcome and their communication skills were awesome. The feeling of the spa was peaceful, I immediately felt calm upon arrival, with a beautiful aroma smell and low lights! The absolutely perfect setting.....I completely loved the treatment and was very happy with the outcomes thereof. I would definitely recommend them to anybody. Keep it up guys!!! Great client service is hard to find.
From the moment I walked into the Spa, I was welcomed warmly. All necessary Covid protocols are in place to out you at ease immediately. The therapist had a magic touch that left me feeling relaxed and rejuvenated after my amazing full body massage. Prices are commensurate with standard 5 star prices. Having access to the pool at the Dock House hotel to relax and have a cocktail is an added bonus. I would highly recommend this spa.
I have been for many massages but this was by far the best! Not only did I feel like I had relaxed for a few days, but my neck pain was also gone after the treatment. Booked myself and my partner in for the celebration of life 90min treatment - wow! Those therapists know exactly what they are doing! The staff were super friendly, professional and assisted us above and beyond. I would also like to point out how impressed I am with their covid 19 protocols they followed. Top notch! Will definitely be back for more.
Friendly staff, the food was amazing👌, we definitely coming for more ribs. Wish you allowed some sparkling bubbles though😔.
One of the nicest spas I have been to. This is the 2nd time there and had an amazing relaxing experience. Staff very professional and friendly. Follow very strict covid procedures. Will definitely visit again
What an amazing experience! Professional and very friendly staff. Took my husband there for his birthday and wow!, we were treated like royalty. If you looking for professional, enjoyable and classy experience, you must definitely go to this spa. Well done Micayla and team!
Super polite staff, well equipped for covid. Best massages Ive had this far
It was a very amazing experience the massages are absolutely relaxing, the assistance is excellent. I would recommend that you try this wonderful place out❤️😊.
I had the most amazing treatment, best spa in Cape Town. Covid-19 protocols are very efficient. Great spot for a getaway and Will definitely return.
The ladies are so professional and friendly, made me feel so comfortable, I thought I was at home. I felt a year younger on my birthday after my treatment and so relaxed. Thank you Micayla and team!!!
Charged R480 for nails (just painting and a gel soak off). However the nail polish did not even dry and the person kept painting over them!! I had to remove everything afterwards.
Such kind staff and mindful staff. Really enjoyed the couples hotstone massage.
Great service! Thank you so much, great specials.
“Sanctuary” is right! What a great place to relax and unwind! The deep tissue massage was top quality
Had such a wonderful time at the Sanctuary Spa! They are affordable, have amazing treatments and are very professional. They handled us extremely well in this Covid time. Would definitely recommend it to anyone.
Amazing. Definitely going back.
Love the place and friendly staff@ the spa & restaurant
I had an outstanding experience at this branch, with my husband. We arrived a little late due to unforeseen traffic but the staff were gracious and professional. The treatments went really well (hot stone massage and a facial) - leaving my skin glowing. The decor and ambience is tranquil and spa-like, which I fully appreciated. We also had full use of the sauna, a self-application scrub and shower, as well as the hotel pool. We did the scrub and relaxed for a short time at the pool as we had another appointment but would definitely make use of the sauna next time.
Highly recommend. Package with the sport and foot massage by Shami.
The best spa Ive ever been to. Been there on more than one occasion and every single time Ive been impressed, whether it be a massage, sauna or just a simple pedi. Very accommodating , friendly staff and the level of professionalism is always on point. The true definition of tranquility. Thank you sanctuary spa. Will recommend to friends.
I had the most amazing massage with sisanda, I highly recommend her. As a new mom I had so much muscle pains and booked a Sports Massage , this therapist knew exactly where to focus and even did some AMAZING stretches. The staff is so friendly as well ,thanks for everything, I really needed this
Excellent massage.
The Spa treatment was amazing.. I highly recommend this place. The best part was actually leaving the place feeling relaxed and relieved of pain, the treatment and accommodation was incredible. Be sure to see me soon.
Staff were extremely courteous and welcoming. The full body scrub, sauna, massage, and facial I received were both relaxing and rejuvenating. I would definitely return if I’m ever in Cape Town again. Highly recommend both Pelma and Lucy!
One of the best massages I’ve ever had! My wife and I were both very pleased with the experience. Highly recommended. I don’t remember both therapist’s names but mine was Patience and she was excellent. (August, 2018)
The best massage ever, and the staff are fantastic and friendly. Pelma my therapist, explained the different oils she used on me and their benefits.She also called a few days after the session to follow up on how the products she had advised me on were treating me.Fantastic experience.
Really enjoyed my treatment at Sanctuary Spa, honestly think my therapist has magic hands. Would really recommend that you try them.
I went there for a massage, it was amazing, everything was on point and the massage was awesome. Will definitely go again and would recommend it to anyone to go there for a relaxing massage
What a wonderful experience, pure relaxation! My therapist Pelma was excellent and very attentive. I would highly recommended booking a treatment with Sanctuary Spa.
Went for massages. Was good. Would been nice if the masseuse explained everything more.
Bit of a dissapointing experience. Booked a head and foot massage as well as head, back and neck. The back massage was enjoyable though the extremely loud music from the adjacent mall made it very difficult to relax. The head and foot massage was very dissapointing. During the head massage she mostly stroked my hair and simply held my head in her hands without any pressure whatsoever the foot massage was similar, I asked her twice to increase the pressure but it remained extremely light with periods of her simply holding my feet in her hands.
Id say a 4.5. Following a disappointing experience previously. 2nd time round redeemed. They were nothing short of Amazing. The owner Rene stops at nothing for excellent customer service. And thats what my husband and I received today. Leaving a very happy client, destressed and all knots ironed out. Id definitely be a regular. Well done ladies. Keep up the great work.
Amazing Spa. A must go to place for a nice chill
Adiel...my therapist was on point ! She was just amazing .. Excellent customer service :)
Loved it
Fantastic service
Best Spa by far. Just love it there!
Theyre professional but the services arent always what they say on the menu.
Excellent facial...Opah.....AMAZING!!!!
If you can give yourself this moment for yourself immersed in total relaxation