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Ginkgo Petite Spa Claremont
The Andros Deluxe Boutique Hotel Corner of Phyllis Road & Newlands Road, South Road, Claremont, Cape Town, 7945, South Africa
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Je
Review №1

Lovely hot stone treatment. Staff very friendly. Overall good experience.

Co
Review №2

Had the most amazing hot stone massage this afternoon!The weather was perfect also.Great therapist. Very friendly and caring nature.Totally forgot about all my problems for the 50 minutes 😄😉😄Clearly a sign that I should go back soon.Highly recommended 👌

Li
Review №3

A friend and I had the most stunning treatments done by the very professional ladies at Ginko. Kim (the manager) was so sweet and helpful and the two ladies who did our treatments were so polite, well trained and really tried their best to create a wonderful atmosphere for us. We will most certainly be back again!

He
Review №4

The staff were very professional and the hot stone massage that I had this morning was the best that Ive ever had. I left the spa feeling relaxed and rejuvenated.

Mi
Review №5

I have not been to many spas, but I had the best massage of my life here. Enjoyed my spa day. Thank you ladies.

Me
Review №6

My sister and I recently went to Ginko for a massage. WOW! What a pleasure! The ladies were so polite and professional. They really made us feel welcomed and relaxed. The atmosphere was so tranquil. These ladies really know what they are doing...well trained and proficient. I left feeling totally refreshed and relaxed. Thank you xx

Li
Review №7

Lovely spa with lovely ladies there. I cant wait to go back in 2 weeks time

ni
Review №8

Absolutely unbelievable. Great setting, ambiance and service. The massage was hands down one of the best massages I have ever had.

Is
Review №9

Thoroughly enjoyed our medi heel pedicures. Thank you to Anna and her colleague which I never got her name. Awesome service. My wife loves her soft feet and heels and so do I. Will definitely try to come again hopefully this time for more than just a pedicure

Ma
Review №10

This is the best spa I have been to the two lovely ladies that assisted me and my husband with our massages was just so good at what they doing I forgot to get the names but they made us feel so relaxed when it was done.it just such a wonderful setting and some well deserved time away from life as we know it I would definitely recommend this spa for how they do things.Keep up the great work ladies 🙂😃😃will most certainly be back 👌👌👌

An
Review №11

Had the Elixir Massage and it was amazing. Could feel the tension in my back and body being worked out.

Na
Review №12

Wow what a delicious experience 🥰

Ta
Review №13

A very cozy yet chic atmosphere, this spa is literally nestled away! The staff are professional and super friendly. I experienced the best body massage I have ever had! Double thumbs up!

Da
Review №14

Amazing spa with great products for concern areas to take home. Highly recommend

Ti
Review №15

The massage itself was very good and relaxing. I especially enjoyed the extra touch with the warm massage table. Unfortunately I will never return to this very impersonal spa that takes no responsibility for their shortcomings. Due to another appointment that ran late, I was 15 minutes late for a 75 minute- massage. I took full responsibility, with the understanding that I had 60 minutes left. But massage was cut short by 15 minutes. When I asked why I only got 45-minutes, the woman at the desk basically told me that I was at fault for only mentioning that I had a voucher during reservation, and not what kind of voucher it was. I think it IS the spas responsibility to ask the details of the voucher (knowing full well that they work with different vouchers, which first-time clients dont know). The impersonal, (sorry, tough luck, we have someone else booked now, theres nothing we can do) attitude was downright disappointing and works against any positive state of wellness achieved.

Ad
Review №16

Absolute hidden gem in Claremont!Reasonably priced treatments especially for the incredible service you receive from the therapists and how they go the extra mile to make your experience amazing.A friend and I enjoyed the perfect girls spa day at Ginkgo. Kim was my therapist and she really knows what she is doing.Thanks ladies!

Ho
Review №17

My experience started with walking passed a beautiful blue pool. I was early for my complimentary birthday massage & was invited to enjoy the pool and complimentary water while I waited. Once I was ready for my massage Monique treated my stress and body with great care. I could feel myself drifting off to sleep as she gently and firmly massaged all my knots away. I highly recommend their signature Elixir Massage.Thank you for an amazing birthday spoil. Cant wait to come back with friends.

Sa
Review №18

DONT GO TO THIS SPAWe had an entertainer voucher and wanted to try out this spa for a massage. I have received many massages in the past and visited lots of spas in South Africa and sadly this was very disappointing.First of all the lady at the front desk was aggressive and sharp (especially before you get a massage you want to be calm). Throughout the massage the phone kept ringing, and when I asked during the massage the ladies response was we can do anything about it. So I lay there with the phone ringing throughout my treatment. Not to mention they said they would put a heat gel on my back to warm up my muscles. It felt so burnie and when I said to the lady its getting uncomfortable and feels like a chemical peel her response was It will feel better just now, try bear with it. I was so disappointing and really frustrated with the experience. Go someone else

Yu
Review №19

Loved it

Be
Review №20

Great service and amazing massage treatments on offer!

Wa
Review №21

Our experience at Ginko Petite Spa was truly special and amazing. Excellent service with great memories made! From the moment we arrived, we were welcomed with friendly, highly professional staff and we felt at home in the comfort of this amazing spa. Highly recommended to all.

Th
Review №22

The spa is amazing. Excellent customer service and therapists with amazing skills. You must go for a massage From Z!!! Hotel has neat and well presented rooms

Lu
Review №23

Customised massage therapy - what more could you ask for?

Gl
Review №24

A beautiful, calm and tranquil environment. I had what was probably the best massage ever. The therapists and staff are all so kind, gentle and caring. I highly recommend the Ginko Petite Spa. Thank you ladies for a lovely morning.

La
Review №25

Wonderful experience. Very professional and hygienic, will definitely return!

Re
Review №26

Brilliant. Excellent treatment

ly
Review №27

Had the Most amazing afternoon at the Ginko spa the staff were fantastically accommodating and warm. it was delightful. they are so good. really

Ne
Review №28

Awesome! Thanks Kim.

Bi
Review №29

Ginko provided a peaceful couples massage in a warm and welcoming facility. They welcomed the use of the Entertainer app and even the payment process was absolute smooth sailing.Thank you, will definitely visit again!

Ma
Review №30

Staff are friendly and good at what they do. I love the warm, cosy ambience of this Spa. Had another fabulous pedicure.

Mo
Review №31

Very pleasant.

Ce
Review №32

Had an amazing facial, back and foot massage here today. Highly recommend this spa 😁

Cl
Review №33

Cara gave me an amazing massage, one of the best Ive e tver had. Highly recommend this spa for some time out

Wi
Review №34

Very helpful Spa Manager, go out her way to make things better

De
Review №35

Excellent Elexir full body massage ⭐ Lovely setting in beautiful gardens of The Andros Boutique Hotel. Will definitely recommend & go back for this great treat

Ca
Review №36

Friendly staff and wonderful relaxing atmosphere. Cynthia was a honey and did a very good job.

La
Review №37

Thank you so much for the lovely massage...I felt so relaxed afterwards and could enjoy my birthday further. Keep up the great work!!!

Ni
Review №38

Really lovely spa. Amazing massage

Wi
Review №39

Excellent, friendly service. Great experience.

Cl
Review №40

Awesome massages offered. Relaxing environment. Clean and Professional.

Ca
Review №41

Such a peaceful setting, lovely staff and so relaxing.

Mi
Review №42

Thank you for an incredible birthday massage, I felt relaxed and rejuvenated and thoroughly pampered!

An
Review №43

Found this little Gem in the heart of Claremont! At the Andros Hotel which is absolutely old world charm!

Re
Review №44

Worth the visit. Very relaxing!

Ch
Review №45

Wife was very happy with the service and experience at this Spa. Well done!

Me
Review №46

What an amazing experience. The elixir massage is a must do.

SU
Review №47

Professional and very enjoyable.

Fr
Review №48

Perfect

Information
45 Photos
48 Comments
4.8 Rating
  • Address:The Andros Deluxe Boutique Hotel Corner of Phyllis Road & Newlands Road, South Road, Claremont, Cape Town, 7945, South Africa
  • Site:http://www.ginkgospa.com/
  • Phone:+27 21 761 7291
Categories
  • Day spa
  • Facial spa
  • Hotel
  • Massage spa
  • Resort hotel
  • Spa
Accessibility
  • Wheelchair-accessible entrance:Yes
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