Fantastic one night stay here. Super neat and luxurious. Cigar lounge. Great views of Table mountain depending on your room. Excellent service all round.Best was the breakfast which in our case came included - just wow. Whats nice is you can also have breakfast there as a walk in client.

Service: With every step we took, there was someone looking after us - making sure our car was parked, our bags collected, escorted to our room, facilities and amenities explained to us... and the list goes on. Every Taj employee was pleasant and helpful and the service was excellent.Room: We stayed in the luxury suite, and we had a wonderful view of the mountain and city, the bathroom was gorgeous and quite large, the room was clean and we were even provided with an umbrella, the staff had provided us with a complimentary happy birthday treat for my partners birthday - very cute and thoughtful.Breakfast: expansive breakfast options to cater for every dietary requirements. The food was delicious and the waiters were very attentive.Aftercare: I had forgotten something in the bathroom and only realized a day after I checked out, I contacted the Taj and enquired if it had been found and they were very responsive and arranged a day and time for collection. I was really impressed at the responsiveness and the care - even after my stay (and it was just a one night stay). Definitely will not be my last time here! Fabulous.

My word. Words wont be enough to describe this place. The staff excellent. The rooms excellent. The service excellent. I dont have any complaint. I had my 60th birthday party at Taj with 20 sleepover guests. Everyone was very happy and pleased. Thanks Taj hotel

An absolutely awesome stay. I felt so welcome from the moment we arrived and throughout our stay. The staff are wonderful. The food is delicious. The massage was the best I have had in a long time. The whole experience was just great! Definitely going back again.

Experienced an incredible honeymoon and stay at the Taj Hotel. From the valet to the front desk to the waiters, everything was efficient and everyone was incredibly welcoming. The views were great, the food delicious, and the spa treatment was pure bliss. A special shout out to Felicia and the other waiters for the extra laughs and wonderful service. I would give 6 stars if I could.

Amazing experience on our 1 night. We had a great view of table mountain & over the Gardens. Amazing curry at dinner. The spa is also amazing, includingthe apple tea. Even the room amenities are superb!

Absolutely gorgeous!The place is so worth the money food is good and service is great.So halal mode😁

Went here for after dinner drinks. They have a smokers lounge where there is a wide selection of cigars available for the cigar lovers. Super friendly, efficient, professional staff.

Would definitely recommend. My stay was one for the books. The hospitality was outstanding. The room was in excellent condition. The food was delicious.The view from my room was exceptional. Room 1407 have the best view.

The place is beautiful, the staff is the best and the food is very nice

Absolutely awesome experience chilled out relaxed Bar area.....

Experienced a wonderful stay the Taj weekend. Elton who assisted our party of 4 with breakfast everyday was incredible. Five stars from Pranesh and I.

The Sales Manager, Ms Leeanne Kurtz, a grand hostess, a morning well spent,5 star treatment from the time we arrived and throughout the hotel,cant wait to go back againOur visit ended with a taste of the amazing Indian cuisine

Great coffee and always friendly.It was an absolute pleasure today.

Welcoming was outstanding from Bell desk to Reception...10/10! Very friendly staff and attention to their customers comfort!

They are well worth their 5 star rating.From the moment you arrive their service is top class.We also made use of their Spa facilities and Indian restaurant that we can highly recommend.

Tonight was my first visit to Bombay Brasserie but definitely not my last. We were lured in by a Facebook post promoting their Spouse on the House special. This consists of the tasting menu for two and a bottle of wine for R645. The food was outstanding. My highlight was the tandoori starter. The plating was exceptional. Perhaps the size of the portions played a part but we didnt care much for the dessert. Expect the highest levels of service. Our waitress was an absolute darling. Highly recommended

Very pleasant stay the food from Bombay brasserie is absolutely amazing really takes authentic Indian cuisine to the next level the facilities at the hotel is everything you would expect at a 5star hotel they are very pricey thou but hey very enjoyable stay

I have an amazing stay at Taj hotel .The staff are very professional and friendly their service is excellent ⭐⭐⭐⭐⭐

What a luxurious stay at Taj Cape Town as a belated honeymoon! The staff went above and beyond to ensure our utmost comfort and the attention to detail was unmatched. Jive Spa is a must! Very clean (especially considering the current pandemic), and left feeling completely relaxed and rejuvenated. Even hubby loved his facial! Topped it all off with dinner at Bombay Brasserie where we were surprised with a candlelit table covered in rose petals and treated to a few special touches by the chef, including a tasty amuse bouche and decadent chocolate brownies, to make our evening that much more magical. Definitely take some time to enjoy a drink in the extravagant Lobby Lounge and breakfast is not to be missed. Thank you Team Taj for the ultimate romantic staycation!

They definitely live up to their standard. Theyre very accommodating. The Jiva spa is very expensive but the experience is like no other.Breakfast is amazing and service is great.The rooms are clean are beautiful. I had the view of the mountain which was spectacular.

From the time that your reservation is confirmed the Taj experience begins. Before arrival youre greeted with a very Taj welcome message and the option to personalize your stay. Upon arrival youre greeted with friendly helpful faces willing to take your luggage and park your vehicle. The check-in process was seamless and painless. The staff go out of their way to assist and accommodate guests in ways that far exceed the hotels official offerings. Night manager, Giovani was a pleasure to deal with and made the experience at the Taj all the more worthwhile by opening the gym and pool areas long after closing time just so I could get a decent workout and swim in before checking out. The room was immaculate and offered stunning views of Cape Town. The room was also very well equipped with cables for connecting to a wired network, speakers in the bathroom and a large screen TV. The turn down service was prompt and easy to request. All in all a wonderful experience and I would definitely visit again.

We were welcomed by such friendly staff, from the minute we stopped outside the hotel until we left again. We had a very pleasant stay in this wonderful hotel. The interior is beautiful, and the finishing is of top quality, absolutely first class. The bathtub, shower and bed are huge and very comfortable. A real gem in the heart of Cape Town.

Oh goodness where do I begin.Papi giving me the tour of the hotel and educating me on the restaurant was mindblowing. Ive never had someone show that much interest in a guest (well) me before).. His knowledge made me feel so secure and safe. He is very professional.Phumla was our in room diner..so chatty!(thats because Im chatty haha) I love how she had knowledge of food and didnt have to run to the chef.Felicia, Salem, king and Frank.... Your customer service is exceptional.. EXCEPTIONAL.I CAN WRITE A BOOK ON MY STAY.AND IT WAS ONLY A WEEKENDTHANK YOU TAJMy experience makes me speak to many people about the hotel and the staff.P. S Coco has magic hands.

My lady friend and I stayed in room 1105 from 25 - 27 June: R2720 for the 2 nights, with a 5 star breakfast included. With a spectacular view on Table Mountain and the city.

Was a really nice hotel, just make sure u book directly through hotel and not through private owners. Their pics are deceiving. Next time we will go directly to hotel to book, beware of booking.com private owners use that to post.

Wonderful experience here. Beautiful view of Table mountain and very friendly staff.

Always my prefered stay in Cape Town Centre! Nothing but the best.

Elegant and stylish. Friendly staff. World class hotel

Treated us like royalty from the moment we entered until we left. Rooms were immaculate. Loved the indoor pool and sauna .Delicious breakfast.Superb hospitality, Thank you Jeremy; Papy ; Elton , Felicity and Phello.Youll were awesome host.Will definitely book here again.:)

I always enjoy being there. So clean and brilliant staff. Top notch service.

Nadia is a great host the hotel is amazing and an amazing staff

Wonderful staff and very helpful and friendly i really enjoyed my stay at Taj

I have visited the Lobby Lounge twice, and will continue to do so, whenever I can.. They adhere to Covid protocols, which made me feel less at risk.. Ntbizanele was attentive and efficient.. The hotel reception was in line with their grading. Excellently received.. It was a most enjoyable time.

Tourism is a tough game at the moment and it is clear that the Taj family is doing everything it can to hang in there. The specials available are amazing value and offer a great option for a staycation. The staff is visibly cut down to the core which sometimes shows up in the details but overall the hotel is still incredible with mountain and city views, a luxurious spa and great food. The Bombay Brasserie set menu is recommended and I encourage a fun stint in the cigar bar.And, as a wierd aside, the Taj is the best smelling hotel Ive ever visited with wafts of various essential oils throughout to awaken the senses.

After a warm initial welcome we got harrassed by the staff the first night. Not what we expected.After 2h and four phone calls from our side (!) they still did not bring the menu, so we had to walk downstairs to get it. 2 min after picking up the menu, we got back into the room and the phone was ringing - they assumed we had picked our dish in the elevator and wanted to take out order. We subsequently had to call them 3 times until they finally managed to put us through to the restaurant that took our order. We got our food after a 2.5h struggle with them. It was bland and extremely overpriced seeing the lack of taste. Butter chicken (R220) was a few pieces of chicken in a tomato sauce. The garlic naan (R50) tasted like nothing. The breyani (around R200) was rice with a few pieces of meat and a bit of yellow on it. Service absolutely horrible. Staff refuses to listen. Manager does not call back upon several requests.No toilet brush in the room. We ran out of shower gel immediately as there were only two tiny bottles in the room. Tea pot stained (eww). You order a normal coke with ice and lemon and they bring a coke zero with no ice or lemon. They asked what they could bring us to make up for the horrible service. We asked for two glasses of coke. They brought two appletizer. Yes, really.Facilities are outdated. TV is frustrating as remote is not working properly and only standard channels with terrible picture quality. Sauna (2nd floor) shuts down at 10PM. Steam room and Jacuzzi (1st floor) only accessible during spa opening times, thus not accessible after 7PM. Staff did not pick up phone when we called from 2nd floor in order to ask them to switch on sauna, so we had to go downstairs in our gowns.Manager Papy tried his best to make us happy with his friendly attitude, but the overall experience was disastrous.We wish we had stayed at home and we will DEFINITELY not come back.

Great Service with a Smile...!Beautiful setting...😁

Staff impressed us a lot with attention to detail. Our room was excellent and had a beautiful mountain view.Also highly recommend the restaurant for an Indian dinner feast!

Amazing food and exceptional service. You wont go wrong dining here.

Not quite what it was. Waiter was new and untrained. Unable to describe simple items on the menu. Food was not at the same standard as a few months ago. Maybe it was just a bad night.

A wonderful experience. Has the same Tajness experience as the Taj Hotels in India and the same professional service. Service at breakfast rather disappointing.

The people working at the hotel are extremely lovely and careful with they guests! Passionate with children and made my stay impeccable.The rooms with Mountain View are just the best. The bathtub on the room is a must.The food isn’t so good and could be better at the room for dinning but breakfast is ok!The presidential suit has a rooftop with incredible view from the table mountain 🏔Loved my stay and super recommend.

From the moment you step through the front doors of the magnificent Taj Hotel, you immediately feel like youve entered another world. The staff are incredibly well-informed, extremely friendly and helpful. Their COVID-19 safety protocols are of high-standard, making you feel relaxed and safe. The One Bedroom Suite with Mountain View was absolutely breathtaking, cosy and room service is a must! We ended our evening off at Bombay Brasserie, from starters right through to desserts, the experience was exceptional to say the least. Our trip ended with a Vishrama Signature Experience at Jiva Spa, which I cant recommend enough, the massage therapists are extremely friendly and ensure that you feel relaxed and comfortable. Thank you to everyone at Taj Cape Town for making it an incredible experience I will never forget. I will definitely be back!

Food was great! Staff was VERY friendly!

Not only did I slip in hall way because of food that has fallen to the ground, restaurant service was extremely poor with filthy teapots

Tajness ExperienceWe booked for the Urban Romance Getaway in Winter (July 2021). The room had breath taking views of the Table Mountain and also had a balcony. The morning sunrise was such a delight to watch as the sky turned pink. The mini bar was stocked and free for the stay but unfortunately we don’t drink alcohol.The room was well appointed with the five star luxuries having the similar qualities of the other 4 other Taj hotels that we have stayed in other countries.Since no undercover parking is available at the hotel, we used the valet service which made parking secure and convenient.The Jiva Spa was delightful with fantastic specials during the COVID pandemic. Speaking of the pandemic, the hotel is following strict protocols and is ShareCare verified with Forbes Travel Guide. The spa has a jacuzzi, sauna etc but we just enjoyed our two hour bliss of couples massages/facials/foot therapy.The staff are friendly (seems short staffed at the restaurants causing some delays) but they are extremely pleasant. Probably due to the pandemic….You can always count on the food. Although, the Bombay Brasserie delighted us with fine dining, the number of courses and food sizes was much larger. So, on the second evening, we just opted for a main.It’s scary in the pandemic but we needed a holiday away from Gauteng and the Taj made our stay relaxing.Best regards to Taj Cape Town!

Very warm home... I love this place!!! 🥰🙏🙏 thank u for 5starss hostility.

Excellent experience and service. Extreme attention to detail. Food out of this world. One of the best hotel stays ever. Highly recommended for local and international guests. Will definitely return. Well done, Taj.

What an fantastic experience! Perfect rooms, great hospitality (thanks Jeremy and team!) Made us feel very special.

Jonathan the manager was lovely and food too 😊

Friendly and accommodating staff, classically luxurious and large room plus an excellent breakfast menu. I’ve definitely found an ideal hotel in town for future trips.

An exc exceptional experience. Amazing hotel with the best staff. You will not be disappointed.

Amazing hotel, really beautiful! The staff are really helpful and kind.The hotel has a great layout that works well with the theme and vision.

Had a great 6 night stay and had the most amazing view of table mountain from our room. Service was attentive and friendly throughout and we loved breakfast at Bombay Brasserie every morning. Overall a great stay and will def return.

Stayed for 4 nights in April to celebrate our 6 yr anniversary. Stayed in a gorgeous room with fantastic view of the mountain on the 12th floor. The reason for the 3 stars is the poor service we received this time. Besides them doing nothing to make our anniversary feel special I felt the service was not according to the high standard I had experienced with them before. Its a pity as pre covid it was my favourite place to stay in Cape Town.

Was booked in by my Niece for my 50th birthday celebration. Wow service top class. The room en suite clean spacious and the bed fit for a king. . Every member of staff goes all out to assist.. We stayed at the hotel with my 2 girls. We were spoiled from the time our booking was confirmed until check out. Big up to Felicia Complements to the chef. The front desk wow. No regrets spending my 50th birthday at Taj Cape Town

Taj always mean luxury and we had same experience here, special thanks to Mr Sadiq the concierge, who not only guided us but also made us feel safe and confident, as we were initially hesitant and confused over safe trip. The breakfast spread has limited options and there is scope for improvement. Overall would recommend stay for a family.

Though i enjoyed my room and the staff i found the breakfast lackluster .i was also dissapointed with the steam room and sauna bec when i book into a 5 star hotel i would like to see not only wonderful service but for them to put more effort in the small things thats why i would love to try it again after covid to feel the full taj experience

The look and ambiance is great however the service especially for such an internationally recognized hotel needs to be improved.

Awesome experience with my daughter Bianca Engelbrecht at the Jiva spa for mothers day.

Difficult to fully rate this hotel as I arrived late and only stayed 1 night. But for what its worth here goes...The breakfast menu was comprehensive and the food was tasty & fresh. Go to the back section of the Bombay Brasserie as its got more character.Our room had a spectacular view of Table Mountain, Signal Hill & the Houses of Parliament.Large comfy bed, good quality linens, large bath & bathroom.The staff were all efficient and friendly. Not overly friendly but naturally so.The room service was super speedy.There were a few tiny hiccups but not enough to give it only 4 stars. Lousy decaffeinated coffee. No coffee in the room (perhaps thats a covid thing) and no plug for the bath but room service brought one up swiftly.All in all I highly recommend The Taj

Excellent experience, amazing helpful and friendly staff, rooms are clean, comfortable and beautiful, excellent breakfast. Beautiful heated indoor swimming pool

We hosted a 70th birthday party on Friday, 11th December, From the doorman to the valet to the staff, everything was perfect. We were served by Matthew and what an experience, He was professional, courteous, polite, respectful, accommodating, he was nothing short of perfect, He knew the menu and if there was something we wanted, he arranged with the Chef to cater to our needs, the attention to detail, excellence! The food was great, just one thing, the starters are a bit pricey for the portions, The main dishes are not your average price , you are paying for hospitality and excellence, Possibly the range of main dishes could include more chicken and meat as the vegetarian dishes are quite vast. Overall the entire experience was superb.

The entrance is a bit crowded...you have men in suits waiting about but unsure for what purpose...yes its nice to have a concierge service but one person is sufficient and then call system if one needs more butlers..with Covid and all!!Our room was beautiful 😍Good size, clean and bed was huge and very comfortable. We had a bath and a shower...choices..The view from our room of Table Mountain was phenomenal!!!The only other thing I will mark it down on was the food...I felt I needed more choices...plus I love a buffet breakfast but I didnt get that....you have to choose from a menu, but thats just me.

Good service. Immaculate all round.

Make sure you book the Mounted View Rooms as there is nothings as breathtaking as waking up to that view and amazing sunset. I will definitely come back here 💜

Service was good, very effective efficient manager Papy..stayed at the hotel on the 22nd and 23rd February he gave us attention to detail.

Great food, good quality service and amazing ambience.However it would be nice to have few more vegetarian options added to the menu.Also the food takes too long to arrive.

Went for dinner at the Bombay Brasserie only. The service, food and atmosphere is amazing! Thank you to the team for making our evening amazing!

Awesome great service from Jonathan

In short, service at their restaurant was non existent, the food was extremely over priced, we had to get McDonalds after, which was more filling and better tasting, and the telephone operator at the front desk needs a lesson in customer service. I would definitely not recommend this institution.

Amazing hotel, and gorgeous mountain view

Excellent service and great facilities.... Will definitely be going back

Excellent weekend away. Restaurant was great. But the staff makes this place superb.

Always great! Hotel and spa fantastic

Wonderful luxury hotel, currently really enjoying our stay

Absolutely amazing food and ambience. The only downside is the parking which is on the street and would appreciate if it gets a bit better in th coming days.

One of the best hotel rooms and nice food

Feel like Royalty.

Historical haven, love the atmosphere and the awesome people. Every one is friendly and attentive.

Fabulous food, old world charm, great style and atmosphere. Nunda

Food was delicious n service was incredible.The waiters were amazing.Will definitely be back

What a professional experience. I managed to speak with security and a staff member all I can say is they are pros and very friendly guys.

Very good hotel and highly recommended! It was my first time in South Africa and Cape Town. The staff were friendly but sometimes they looked tried because working long hours. Have transport airport-hotel. During a day, transport to the waterside and table mountain. Breakfast was enormous and full of food and drinks. Dinner is also cheap and great. Location is very convenient and safe. **I would like to thank you to the morning breakfast staff for looking after me and my family very well. They were extremely friendly and made our day, we laughed a lot. I will go back again If I have a chance.

The best hotel ever, i cant fault anything.

Best hotel in town

5* service and quality all around

Very relaxing with a good view of capetown land scales,mountain and sea

Excellent service and staff very welcoming and super friendly

Excellent. The room was beautifull. The breakfast delicious.

Absolutely loved the whole experience! Staff was friendly and welcoming, breakfast was a nice variety, thank you to the chefs and special thanks to the chef, Asif, the omelette was very yummy! Our hotel room was constantly cleaned and very spacious! I honestly commend the maintenance team of the hotel :) Whenever I had a query, it was dealt with immediately without fail. The walking tour of the town was exceptional and historically enriching!

Totally outstanding. Every item we ordered was impeccable. The stand out item was the crayfish but everything, including the delicious Naans and dessert, was first class. Cannot recommend highly enough. Im not normally keen to share at restaurants, but this is one place where its advisable so you can experience as much of the menu as possible.

For the price we paid - service is unacceptable. Its not 5 stars service, only the view and food is 5 stars. We came for only 1 night on Saturday and waited 1,5 hour for check in. We supposed to check in at 2pm and checked in at 3.40pm, as room wasnt ready. We had no flippers in the room, no kettle, no bath stopper, i called and asked for kettle 3 times and they only brought it in the evening when i didnt need it anymore. During breakfast we also waited for a long time, some people even left. They understaffed at the moment and i dont understand why the hotel is open if they are not capable of providing any service. Will never suggest this place to anyoneVery disappointing.

World Class Service, book all our clients in here

It was great even though someone stole my great Belt and a necklace. Security didnt take care of the matter as they had said nor did they call me again after I left. Refunded some money on a friend card and NEVER got back with me. All the staff that drove us was great and all staff in the restaurant were great.

Very quiet at the moment.

Breakfast was very nicely set out. Close access to the bathrooms. The taste of the food doesnt adhere to the name but you can decide if thats good or bad. The staff are very helpful. The cost wasnt too bad for a breakfast. Overall a wonderful experience.

Great place to relax for a short vacation and business trip.

Cant say enough good things about this hotel. The staff is super and really cares about the guests. Special thanks to the staff at Mint cafe and the breakfast buffet. They were great. Charne the concierge was immensely helpful and knowledgeable. The guys at the door and the shuttle driver were friendly and caring. I have stayed at many Four Seasons where the staff were not as well trained and helpful. On top of that the rooms are huge and well appointed. I was actually glad not to stay on the waterfront but have the flexibility of the shuttle. Would definitely stay here again if I ever come back to Cape Town.

In a class of its own! Love the bars, that offer a wide selection of cocktails and drinks. The rooms are large, regal and spacious. The Bombay Brassiere is world class, a real culinary experience and performance! Well located with many nearby attractions. The Company’s Garden is just across the road and has the oldest Pear tree. The Gardens Dating back to 1650, the park features notable trees, a rose garden and monuments.