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SouthBit Data Recovery
Ground Liesbeek House, Mowbray, Cape Town, 7700, South Africa
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Mi
Review №1

I can only recommend their service. Nick was quick to respond and my photos were all recovered from the SD card. It was a huge relief they were able to assist.Definitely will be keeping their details on hand.

Da
Review №2

My hard drive died on me out of the blue. I had 5 years worth of photos and videos on the drive that I could not lose. I took my drive to SouthBit Recovery after being referred by a computer shop. Nick successfully extracted my data. I would highly recommend them.

Ma
Review №3

Great experience with South Bit Data Recovery. Everything from enquiring to the full recovery process was done efficiently. No problems with the staff either, all are friendly and happy to assist. 10/10 would recommend!

Ro
Review №4

Nick and the team are THE BEST people for the job when it comes to getting your data back. Hands down. I had a PC that basically blew up my hard drive, and they still managed to get the info off it, and all of the info as well. Nothing lost.What you think of when you think data recovery is a techie that comes to your house, gets a few hundred bucks from you and types a few things on to your PC and everything is fine.But...When your actual harddrives just basically break down, as mine did, then there is literally no one else I would go to.

Ta
Review №5

SouthBit have rescued me on more than one occasion now, because some of us less tech savvy entities dont seem to learn about back-ups! My hard drive died on me for no good reason. Nicks service is efficient and reliable, and most importantly all my data was saved. And the expense is worth it, especially when your data is invaluable.

Ga
Review №6

It’s so miraculous!!! I still can’t believe just got my very very important data recovered fully after a long time my hard driver had stopped working due to electrical problem, all without any dot missing @SouthBit Data Recovery. Very excellent and reliable. Nick is so heavenly talented, professional, great communication, patient, and above all the best service at an affordable price. Wow👍👍👍🔥

Fr
Review №7

My external hard drive crashed and even some expert IT guys could not get it going again. As it contained some important work that had not been backed up for the last 2 weeks, I sent it to South Bit Data Recovery on a recommendation. They gave an immediate estimate of the cost, I told them to go ahead and a new external drive with totally recovered data was delivered a few days later. Unbelievable service. I have no hesitation in recommending South Bit Data Recovery to anyone who has suffered important data loss.

Sh
Review №8

Thank you SouthBit for the excellent and efficient service. Nick was professional and kept in touch throughout the process. Im very happy with the service I received, highly recommended :-)

Do
Review №9

Great service provided. All my data recovered. Will always recommend SouthBit!

Ka
Review №10

The SSD card in my laptop crashed - and on word of mouth recommendation I was directed to SouthBit Data Recovery - they went the extra mile and more, to help me recover my data, importing a new tool to make the recovery possible and in a quick turnaround time too. They exceeded my expectations and I have no hesitation in recommending this professional business to anyone!

Re
Review №11

I had memory retrieved off an old hard drive through Southbit and what fantastic service. Nick constantly updated me along the process and he was able to retrieve all our precious memories of my children that I thought we had lost forever. Thanks a million Nick!

Ma
Review №12

Nick Parsons assisted me with recovering data from my laptop. He was most professional and did an excellent job in recovering my data. The turnaround time was also very quick. I can highly recommend him.

Kr
Review №13

My hard drive was damaged and due to the importance of the data, I headed to SouthBit. It was my first experience with data recovery and I was quite anxious that I wouldnt ever see my data again but I am floored by the wonderful service Ive received from SouthBit. Nick was incredibly responsive and professional. The team I met were really kind and it was a quick process to get my drive booked in. SouthBit was able to retrieve all of my data and while I expected to wait 2 weeks, I received it much quicker with communication and transparency every step of the way. I will definitely return to SouthBit in future if I ever need to and I will recommend them to everybody! :)

Aa
Review №14

Very happy with the service that was provided. The communication was efficient and they stuck to the deadlines they gave - most important was that they were able to recover all of the information from my faulty external. I would highly recommend their services.

Na
Review №15

Im a happy client! Thank you South Bit for my data recovery. You went the extra mile to show me how damaged my hard drive was to point where you cant recover anymore data and that you really tried your best. You also had a lot of patience with me and from my side you deserve a 5-star review! Thanks once again.

Em
Review №16

The process was quick and efficient. I use my hard drive for everything at work and they were able to retrieve all my data and transfer it to my new hard drive that I provided :)

To
Review №17

Nick at SouthBit Data Recovery was fantastic. I sent my drive from JHB and was very impressed with the professionalism displayed. Nick kept me in the loop the whole time and all my data was recovered (after I was advised that it was irretrievable). The service received was quick and very reasonably priced.

Ni
Review №18

Absolutely so grateful for Nick. My HD crashed with some valuable things on that I desperately needed back urgently. Took it in to SouthBit and got all my data back in less than a week. Would highly recommend them to get the job done.

St
Review №19

Very fast and friendly service. Would definitely recommend and make use of them again. Thanks Nick for the quick turnaround on my drive.

Ta
Review №20

Nick was amazing, he kept. It aside for me whilst I was away in Johannesburg - I really appreciate everything nick done for me on my. Hard drive, everything was recovered. Thank you so much Nick.If anything happens in the future - Ill see you then.Thank you.

Br
Review №21

Nick Parsons and his team and Southbit was amazing and did my recovery in the quickest turn around time. We will definitely use them again. If and when needed.ThanksMilla(Highbury Media)

Review №22

My hard drive died without explanation and SouthBit Data Recovery turned out to be the best option to get my data back. Nick fully recovered my data, was reactive and helpful when I had any question about the process (stress or misunderstanding). The price for is was a bit much but its the minimum you must pay when it comes to data recovery. Plus, theyre the cheapest in South Africa. Im happy for the service provided + people working there made our interactions nice and easy. Definitely coming back when I need a similar service.

Sh
Review №23

I highly recommend SouthBit, Nic was super helpful and kept in contact every step of the way! At no stage did I feel that they where unable to help me. ALL MY DATA was recovered, awesome job. Thanks again!

ji
Review №24

Nick was able to retrieve all of my data and copy it back to me fully intact. Where he excels, is that he keeps you informed of his progress every step of the way. He explains what the odds of retrieval are with appropriate cautionary advice. I am not qualified to judge his technical expertise, but validated by my experience, and the numerous 5 star recommendations that he receives from customers I suspect that he is at the very top of his game. It is this combined with his professionalism, courtesy, respect and sensitivity that give me no hesitation in wholeheartedly recommending Southbit to all of my friends, colleagues; in fact anybody faced with a major hard drive crash.

Wa
Review №25

Excellent service and good communication from Nick, regarding successful data recovery from a harddrive that was one step away from bursting into flames, as it was starting to smoke at the cable connection port. Thanks again Nick and SouthBit.

Ja
Review №26

SouthBit were efficient and helpful in recovering data from a drive that broke years ago. They were quick to respond to emails and questions and were flexible with their options for how to return the data. Thanks to everyone for retrieving my lost data in one piece

Sa
Review №27

I received excellent service from Nick at SouthBit - the turnaround was quick, and they were able to retrieve a full 2TB hard drive of photographs that I thought I wouldnt be able to access again!

Ma
Review №28

We got a really great result from Nick at SouthBit. Our problem was a bit tricky and it wasnt obvious what the right thing was to do. Nick took the time to advise on the options and, after he had quoted, he not only recovered our data (years of pictures) but got the computer working again as well - just because it intrigued him professionaly..... Brilliant!

wa
Review №29

I have been dealing with SouthBit for the pass two years and when ever our oganisation needed to recover data (from crashed laptops) they have been our go to. There has been a few times where our IT technicians mentioned that our data was non-recoverable however when taking it to SouthBit they were able to recover the data which is a clear indication that they really know what they doing. There service is amazing with a quick turn around time, Nick even gave us a discount for using them continuously without me even having to ask. I would highly recommend SouthBit to any company/ individual that is seeking to recover their laptop data.

Br
Review №30

They took a notebook drive that had been thoroughly dunked in sea water and then LEFT as-is while on a sea journey to the Med and only months later got attention and TLC ...and they pulled ALL client data off it - sheer magic!

El
Review №31

Did a data recovery on my hard drive really quick and Nick was very professional. Did not lose any data. Great service!

Ka
Review №32

I was assisted by Nick, he was super efficient and managed to recover all my documents. He made things very easy with me.I highly recommend there services.

Er
Review №33

Great service! Nick was able to recover all my data I needed for work, otherwise I would have been in big trouble! You get what you pay for

Da
Review №34

Had a really good experience with SouthBit. They were effective, helpful and most importantly responsive.

sp
Review №35

Nice to have important things in the hands of people whom you can trust to be responsible, professional, efficient and who keep you up to speed with progress. In a business like this, Nick provides peace of mind for those who need it!

Gi
Review №36

Nick did a very quick in thorough job to recover 100% of the data on the crashed drive. He was also much cheaper for purchasing a new drive then what I could source myself. I would highly recommend that you always back up your data in case of a drive failure... but if that happens, just give SouthBit a call. Dont even look further.

Je
Review №37

A dropped drive with photographs was handled promptly and professionally. The vast majority of the photographs were recovered from a mechanically damaged drive.

Si
Review №38

Absolutely great experience with this company! Very efficient and helpful. I went to get a quote at different data recovery company before I found Southbit and they quoted me over a R1000 more than what SouthBit did, and SouthBit even included a new 2TB external hard drive in their quote for me to transfer my recovered data onto.Definitely the most affordable and best value for money in Cape Town. Nick was super helpful and even managed to recover ALL my data of a full 2TB drive. An absolute miracle.Thank you Nick!

Da
Review №39

Panic as my research disappeared Southbit retrieved all. Excellent service and excellent communication

Je
Review №40

Very professional and handled my data recovery request effectively.

Im
Review №41

If I could give more stars, I would! Im really greatful to Nick and the employees of SouthBit for saving months of work I put into my thesis. An excellent job with zero complaints. I really appreciated that the company took the time to inform me if there was a delay and how long it would take. Not only that, but the time it took to get my data back to me was exceptionally quick. In the same time it took another company to diagnose my drive and was unable to help me... SouthBit had completed my diagnostic, repair and returned it to me. Also the extra care of returning clips and screws that Ill need to replace the hard drive in my laptop was a pleasant surprise. I am very happy and will be recommending SouthBit as the go-to option for data recovery. Thanks again Nick 🙏💪

Mi
Review №42

Great data recovery service and the option of choosing a faster turn around time was appreciated. It is expensive, but in the end worth it.

Ts
Review №43

Nick and team were able to recover data from an external hard drive that contained large amounts of personal and professional intellectual property. The team was professional, responsive and kept me informed throughout the recovery process.I highly recommend this service!

Te
Review №44

Received fantastic service and feedback from Nick and all data recovered (after having no luck with recovery from 2 other people)

Wa
Review №45

Wonderful to receive service like this. Nick knows exactly what hes doing - can only recommend them.

Ca
Review №46

Easy , efficient and saved my lifelong memories and videos of my children ... irreplaceable ... so thank-you

Kr
Review №47

Excellent, speedy service! I would highly recommend them.

Ch
Review №48

Nick was a pleasure to deal with. Quick and professional responses. Reasonable pricing and a speedy turn around. Also recovered all the data that had been “lost”.

Se
Review №49

I had two HDDs fail on me, and really needed to get the data back. SouthBit was highly recommended on some forums, so I took my HDDs to them for data recovery. While pricey, you will struggle to find a better deal for data recovery. All in all the recovery process went smoothly, and I was able to get all my data back.

Al
Review №50

Great help from the first email. Straight forward and concise quotes and assessments. If you value the data that you may have lost be at ease. It may sound expensive at first but you are paying much less than what they could ask you. Do some research and compare. Will definitely use SouthBit again if needed.

Da
Review №51

Reception was good await a report on repair to a hard drive

Di
Review №52

I recently had the privilege of doing business with SouthBit Data Recovery. My hard drive crashed on my AppleMac, and a friend recommended SouthBit. I am so glad I took my Mac to them, NIC went out of his way to help me, and keep me in the loop. He made this transaction as easy and pleasurable as possible. I was so happy when I receive my computer back, with everything working... (alot of handwork/hours, would have been lost) and just to mention other computer stores advised that my data was non-recoverable.. I only have high praises to give Nic and the team at SouthBit. THANK YOU !!

Ma
Review №53

Brilliant service. Prompt and efficient.

Ri
Review №54

Nick and the Southbit team were highly professional and recovered all of my data within a short space of time. Their customer service is amazing as they checked in regularly throughout the process.

De
Review №55

Great service and honesty. Recovered my hard drive at a reasonable cost with no false promises or expectation. Great Job

Te
Review №56

Very professional, efficient and friendly service. The job was completed sooner than the stipulated time, and my hard drive was handled with care. Thank you!

Ja
Review №57

Excellent customer service. Called to have a hard drive repaired, dropped it off straight away at their lovely professional offices and it was repaired within a few days. Lockdown had happened and I had moved out of CT and they were happy to have it couriered to me and then followed up to ensure that it worked and that i was satisfied with the service I received - which I ABSOLUTELY was. Thanks SouthBit!

Ca
Review №58

Nick Parsons from SouthBit Data Recovery performed a miracle by retrieving all my data from an old external hard drive. Service was professional, efficient and worth the money. Would definitely use them again.

Sa
Review №59

Thank you Nick for your understanding, professionalism and expertise. Its devastating when you suddenly have no way to access your data and so grateful that you were able to fully restore our data with impossible odds . You can be guaranteed that SouthBit have the required expertise when crisis hits. Highly recommended!

Ph
Review №60

Great expertise and wonderful service. Couldnt access our desktop and efforts at other repair places amounted to nothing but wasted time. We were worried our data was lost forever but Nick diagnosed the hard drive fault, recovered all the data from the faulty drive, installed a new hard drive for us and returned the computer in better condition than before. All in a week.Really cant t recommend Southbit enough. Amazing work.

Li
Review №61

Nick was fantastic in giving us advice and constant feedback. He kept in touch throughout the data recovery process. He was fast, efficient and professional. He spoke layman IT techno language, which helped a lot in engaging with him. He was happy to help even with unrelated data recovery info. Hopefully we never have another hard drive crash, but if we do, Nick would be the man, definitely recommend him.

ge
Review №62

SouithBit Data Recovery absolutely rock! they did a brilliant job of recovering my data -- they pretty well got ALL of it back and I cant recommend them highly enough. Their work is superb.update a year later: another hard drive failure and another stupendous job by SouthBit. thanks again.

Na
Review №63

Extremely efficient, professional and they recovered 100% of my data!

Ti
Review №64

I can highly recommend SouthBit. Communication was responsive and the service professional. I had a 2 drive NAS go down on me and was unable to see data on either drive in a docking station. The day after dropping the unit off, I had a report and quote and the next afternoon I was able to pick up a drive with my recovered data

Ch
Review №65

I can highly recommend Nick at SouthBit. He is extremely competent, trustworthy and helpful. He went the extra mile to assist me even after he completed the successful data recovery. Thank you, Nick - your assistance was much appreciated.

Ne
Review №66

All good - professional service. Highly recommended.

Wa
Review №67

The whole team was extremely helpful and professional, and Nick took the time to do a follow up to see if everything is in order and if I was happy with the data recovery. Really glad to have all my data back, and would definitely recommend their service to anyone whose external hard drive fails.

Fl
Review №68

This is the second time Ive had to use SouthBit after others had given up. Speedy, professional service and all data recovered. What more could one ask for?

Ja
Review №69

Data recovery is definitely a grudge purchase, but SouthBit was worth every penny. Data fully recovered, efficient and speedy service - I definitely recommend SouthBit.

Ga
Review №70

The service was quick and the best value for money I found

Ka
Review №71

My hard drive would not except my password anymore, I was sure that I was using the correct one, but something must have went wrong. Everyone told me there is no chance to access my files - even the manufacturer of the drive. I contacted Nick and he said he will take a look, only after few hours I left my drive with him, he said he can do it. It took 2 days and now I have all my data back. I am so relieved and there were work from 6 years of study work on there. Thank You so much Nick!

Gw
Review №72

Highly professional and excellent communication throughout the whole process from when I couriered my broken hard drive to receiving the recovered data on a new drive a week later. All my data was recovered which I was not expecting because I had been told by a local computer shop that it wouldnt be possible. I highly recommend SouthBit and am relieved to have many MBs of important data back in my possession.

Mi
Review №73

Great service by Nic and his team at SouthBit Data Recovery. The job was done quickly and efficiently. Very happy customer!

Ia
Review №74

Friendly staff, kept me in the loop regarding my problem

Co
Review №75

Excellent quality of work and great service.

Ra
Review №76

Nick is the main man. This guy knows a lot of HDD and recoveries. You will be happy with his service and pricing. Something extremely rare today especially here in CT. Will definitely go back if the need ever arises.

So
Review №77

Im so grateful to Nick for recovering 2 months of hard work - youre a life saver. A very smooth journey from start to finish, which is really appreciated at a stressful time. Would highly recommend them for anyone who has lost data on their hard drives. If they cant do it, nobody can! Thanks

Fr
Review №78

Thank you guys for always having our back!Always quick to respond, very reasonably priced, and quick turn around!Please dont change, you are doing great!Francois MalanPlatwell

Am
Review №79

Amazing, top-notch service. They recovered all my data within 1 week!

Ka
Review №80

They did a fantastic job of recovering my data. Extremely professional, quick & excellent value for money. I can highly recommend them.

Ha
Review №81

Super service, always ready to answer questions. Excellent value for money. They managed to save 99% of more than 2TB for 3 times less than any of their competitors I spoke with. I hope I will never need recovery on a drive again but if I do SouthBit Data will be my first port of call.

Ll
Review №82

Nick provided superb service in the least possible time. I accidentally permanently deleted an important folder with thousands of files, but Nick was able to recover 99.9% of the files... which literally saved my life! From my first email to him, to using a courier service during lockdown, and to receiving a new portable hard-drive with the recovered files... everything went smoothly, and Im back on track. Thank you, Nick.

Ba
Review №83

A great efficient, professional and cost-effective service rendered by Nick Parsons. Highly recommended.

Je
Review №84

So far 100% success rate for me. Thanks

Pa
Review №85

Saved ten years worth of collected music for me. Excellent communication and service

Ge
Review №86

Amazing service! Had to drive from Mosselbay to Cape town because I had to get my data back ASAP, Nick understood and helped me through the process as quick as possible. Thanx a bunch!

Al
Review №87

Really great customer service - upfront about costs and timeframe. Nick managed to recover the majority of my data which was a real life saver!

Di
Review №88

A solid 5-star for their services, good pricing and fast turn-around! Keep it up!

Gi
Review №89

My data was successfully recovered by Southbit from a really old drive, I am extremely happy with their professional service & quick recovery time as it was of utmost importance I had my data recovered by a certain date & they delivered.I would definitely recommend their services.

Pa
Review №90

Fantastic Service, the technician emailed progress and returned my calls promptly. Nice to talk to someone in person these days. All data recovered and better pricing than their competitors.

Al
Review №91

They were extremely friendly from the get go. Really helped me out of a tough situation and would recommend them for anyone. Best prices around as well!

Ca
Review №92

Quick, efficient and professional.

Cl
Review №93

Nick is amazing, fast, reliable and affordable!!! You need not look further, SouthBit Data Recoverys service is excellent!

Wa
Review №94

Great service. Saved some important info and photos after a multiple drive failure, which was fantastic.

Ri
Review №95

Thus was one of my way better experiences. Thank you Nick and the team!

Lo
Review №96

Excellent service. The team recovered data which I was sure Id lost forever. Professional, friendly and very helpful. Highly recommended

Sa
Review №97

Im very pleased with the outcome. They were speedy in providing the initial quote and managed to recover my 1TB drive in less than a week.Data recovery is not cheap but in this particular case the final amount was way less than I was initially expecting.

Ma
Review №98

Amazing Service! Right from the beginning. Always there to help and stay in contact through every step. The front of staff as you walk in are happy and there to help. All data was retrieved. Well done and you really shouldnt look elsewhere!

Me
Review №99

Nick was willing to help me on very short notice. The recovery was done in no time and all my data was retrieved.

Ki
Review №100

Excellent service! I was always kept up-to-date on the progress of my recovery. SouthBit retrieved all the data I thought I had lost. Definitely a service worth paying for

Information
21 Photos
100 Comments
5 Rating
  • Address:Ground Liesbeek House, Mowbray, Cape Town, 7700, South Africa
  • Site:https://www.southbit.co.za/
  • Phone:+27 21 680 5323
Categories
  • Data recovery service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • On-site services:Yes
  • Online appointments:No
Health and safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
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