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Computer Mania Long Street
Shop 31B, Long St, Cape Town City Centre, Cape Town, 8000, South Africa
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JJ
Review №1

Not sure how these brick and mortar shop still exist with their prices, must be the service :)Their technician Chris is a hero, he really went out of his way to assist me last week. Im new in Cape Town, but compared to Durban, the staff down here are awesome! Thanks a mil Chris

To
Review №2

I can strongly recommend Dwane (Manager) and Chris (Technician) at C M in Long Street for their brilliant service. Chris sorted out a massive problem that I thought would remain unsolvable, yet he somehow managed to pull a rabbit out of the hat. Absolutely magical and much appreciated! Well done!

Do
Review №3

Super helpful, informed and friendly staff. Highly recommend for computer repairs.

An
Review №4

Very friendly and helpful staff, would definitely recommend to anyone.

Du
Review №5

Great service and staff. Can get custom quotes on items. Recommended.

Wh
Review №6

I was quoted just under R1800 for my SSD to be upgraded, not only was I told by Chris (the technician) that Ill received a discount on the labour price because I bought my laptop there as well as upgraded my ram there but I was also told that it would take 24 hours for it to be done. After 4 days passed I assumed it was ready, went there and was told that they didnt have any SSDs in stock and that they were only receiving it the day after which meant itll be ready in 2 days, really annoying as there was no communication whatsoever. The day I collected Chris handed payment over to his colleague to do and I was told that it would cost me just over R2100 I told the colleague what my initial quote was, he then went to the back area where I could hear soft whispers. The colleague came back gave me no explanation, took my R2200 cash gave me my change and that was that! What a disappointing experience especially because I was a regular customer and always went back even for other smaller things. I am immensely put off and will never return!

La
Review №7

Quick service with a smile... Knowledgeable staff and a decent range of tech

Ll
Review №8

Living in the City Bowl, this shop in Long street is the most practically accessable computer dealership around.They have several branches dotted around the Cape and this branch has always been able to supply anything i have needed.For years.I have purchased cables, adapters, hard drives, display cards and recently even found the best deal on an entry level laptop.The staff are very helpful and friendly.When i took the machine back after a day, i was helped instantly and left feeling very grateful for a business where customers are treated well.

Na
Review №9

Have not had service like that in a long time, nothing was too much effort! Will definitely be my store of choice for any computer related products.

Or
Review №10

Absolutely wonderful customer service, I was referred to this place and was very impressed by the quality of service and was even lucky to get a better price on my charger, thanks to the wonderful assistance of the store salesmen would absolutely recommend to anyone that needs quality assistance with their technical devices 👌🏾

An
Review №11

If you need to get something very specific this is the store. The staff knows what they are selling and are a great help if you are unsure what you need. Reasonably priced too.

Jo
Review №12

Good computer shop..

Za
Review №13

I had a problem with my charger, but the manager helped me quickly and efficiently. I will definitely return there if I have any other problems

Mu
Review №14

They are selling quality products

Ni
Review №15

Awesome pricing and a wide variety of computer hardware and software. For all your computer related needs give this store a visit. Friendly and helpful staff are there to assist.

Ch
Review №16

I took my Lenovo Ideapad for a fix since it wasnt turning on. Christopher was very informative and helpful in making sure they discover what the problem was. The motherboard was the problem. Unfortunately, they couldnt fix it. But, they recommended me to Complete -IT. I would definitely recommend them for being professional, helpful and informative.

Al
Review №17

I loved the place, cool, neat, tidy with friendly staff and affordable prices.

ke
Review №18

Friendly and helpful staff.

Al
Review №19

Super service. Three staff members went all out to help me solve my problem.

jo
Review №20

Experienced staff, sincere and the after sales service is always a pleasure

Un
Review №21

The ONLY IT dealer that knows IT. My Windows10 bootable flashdrive was a lifesaver. Thanks to Chris for service excellence.

Ge
Review №22

I was in Cape Town this summer and we sent my girfriends laptop to fix in there. They told her it is not fixable and made her pay 700 rand for the checkup. When we came in Europe we checked the laptop and it was easily fixable but computer mania had stolen her hard disk. Now they are not giving the money back. They are complete rats.

Le
Review №23

Helpful Staff. Easy return.

Se
Review №24

Was ok. Have most products, but didnt have a USB to USBC adapter that I needed

Ge
Review №25

Great, knowledgeable service. Semi-decent pricing too

Da
Review №26

They ordered a part from Summer set West branch to city bowl and arrived the following morning. Amazing service, will be coming back!

An
Review №27

My first port of call in the CBD when I need something for my PCs. They dont always have everything, for example I wanted a new 2.5 inch SSD but they did not have the bracket to fit it into a 3.5 inch space, but over the years I have been going there, they have been very helpful setting things up for my particular requirements.

Lu
Review №28

It is a good place to be

Ke
Review №29

I deal with Computer mania almost on a daily basis.There has been nothing but great service, reliable advice, speedy response times and the branch is an overall friendly environment.I would suggest no other place for all your computer needs.

Lo
Review №30

Very helpful gentleman who took time to show me what I was looking for and doing price comparisons!

Ma
Review №31

I really like this place, as its the only legitimate computer store in the Cape Town City Centre.

Ar
Review №32

Comprehensive electronic spot if you into the computer and related product zone.

Ab
Review №33

Its the place to go if you need something, they always have what u looking for ,if they dont have, they make a plan to get it for you ... 👍👍

Cl
Review №34

This place has everything, and if they dont, they can tell tou where to find it. Only down fall is that, as soon as you walk out onto the street you feel unsafe.

Cl
Review №35

Fantastic service!

MA
Review №36

The clerk at computer Mania was knowledgeable on Technology and was able to deliver informative advice.

Bi
Review №37

Always helpful. Best price for my printer cartridge today

Al
Review №38

Friendly and Fast service

Fa
Review №39

Good service. Always helpful. Decent prices

Wa
Review №40

Tested and swapped parts without question

Ni
Review №41

Helpful staff, brick and mortar prices, but good for a shop if you dont want to wait too long for an online delivery.

Jo
Review №42

Quality sales staff knowledgeable on product and stock

ca
Review №43

Excellent service if you find parking.

Da
Review №44

Very neat great service good prices

Ph
Review №45

Useful when you need it, and definitely cheaper than the other (usually Mac-oriented) computer stores in the area. A bit of a depressing vibe inside, but whatever.

He
Review №46

Great service.

Is
Review №47

Essential techie Store. Reasonable prices and great service.

em
Review №48

They had good service

KI
Review №49

Very professional service for your computer needs

Sh
Review №50

Aesome service and very knowledgeable staff.

Ja
Review №51

Supplied a dysfunctional cable (R1000), then said they cant send a tech to site to test and repair. We now have to pay for someone to come and uninstall the dysfunctional cable before they will repair/refund us. Will not be back.

Ab
Review №52

Well priced good variety of tech stuff

Le
Review №53

I took a functioning laptop into the Long Street branch to be upgraded... I was told that the RAM could be upgraded but not the storage. I told them to go ahead with the RAM upgrade. When I went to collect it I was told it wasn’t back yet from the workshops. This went on for almost a month. After 2 more trips to collect it and many phone calls assuring me it would be at the store... still not ready for collection. Eventually was told that the motherboard was blown and I need to pay R2500 to have it fixed.The laptop was working 100% when I took it into them and now it’s useless... unless I pay them R2500. Asked to speak to the manager and got absolutely nowhere. Not interested in my problem.Even the manager at the head office had a StuffYou attitude to me when I told his I was very dissatisfied.This kind of treatment of customers is disgusting as I am worse off now than before I made the BIG mistake of using CONputer Mania.

St
Review №54

Nice selection of all sorts of PC related equipment.

Ma
Review №55

Very good they have gadgets on time

Ab
Review №56

Personnel are very helpful, nice, and are responsive via email.

g
Review №57

Good selection and well trained friendly staff an affordable Long street option.

Hi
Review №58

Small devices can be found here

Mo
Review №59

Helpful staff... Answer to all questions. Had a funny time.

Ch
Review №60

They nxa

Da
Review №61

Value. Good advice. Fair prices

vi
Review №62

Variety of quality computers ,and the stuff is friendly and helpful

As
Review №63

Very small store and very pricey. Staff very knowledgeable.

Va
Review №64

Very helpful staff and regular pricing.

St
Review №65

A good place for advice and computer spares and accessories.

Lo
Review №66

Good service and prices. Guys know what they are talking about.

Ve
Review №67

Not much stock on hand due to location so maybe phone first

mp
Review №68

Friendly staff

Ja
Review №69

Best service

Ru
Review №70

Over priced , unfriendly staff , no solution to suit me . They expect me to pay double because they have no stock .

Sc
Review №71

***MY HARD DISK WAS STOLEN, I hope you guys go bankrupt***If I could give 0 stars I would!!!Badly treated and not competent staff: was told my pc was not fixable (for which I paid R700), turns out it was once I brought it in a shop in Europe.

Ni
Review №72

For your best pc excesories and help

li
Review №73

My laptop was at Computer Mania in Montague Gardens.because I had a blank screenI was told first it was the filter,they clean it,A week later it was,you spilt coffee on keybroad,then I had the same blank screen I week later, they had my laptop for a week and half I phonedthem, they told me I need a new mother board,anyway I when to someone else and now I got my laptop back WORKING again,and you have one good sales man there and his name is Chris he is allways helpfull.

He
Review №74

Badly Treated, horrible service. Cutting corners on pre-built rigs cost me time & money. I would give 0 Stars if I could and will never return as a customer.

Em
Review №75

Need electronic equipment, shopping is easy.......

Ro
Review №76

Found exactly what I was looking for. Staff are friendly and helpful.

Be
Review №77

Helpful and friendly staff. Stocked with printers, laptops, flash drives etc.

Pa
Review №78

The Staff is okay, doesnt understand the technical part, when you complain about something they have a tendency of pushback and try to convince you that its not their fault.They are also not flexible in approach and have a fixed mindset towards troubleshooting and checking things.

Ma
Review №79

Kak service thanks for wasting my time

Jo
Review №80

Good selection and decent pricing.

Ja
Review №81

Well stocked, reasonable pricing, knowledgeable staff

Ak
Review №82

Great Service received from this store, quicker as well

Ma
Review №83

Worst after sales service, refused to take back the Microsoft keyboard I bought here after selling it to me as much better quality than anything else in the store, useless.

Ri
Review №84

Great service.

Ri
Review №85

Friendly and helpful staff.

Da
Review №86

Very helpful staff.

Mo
Review №87

The guys at the Cape Town branch are the best 😀

Ku
Review №88

Great pricing and situated in the heart of Cape Town.

Ch
Review №89

Not the best computer mania Ive been to

du
Review №90

Awesome service from the salesman.

Ja
Review №91

Helpful staff

Zv
Review №92

Nice

Al
Review №93

My gadget shop

Le
Review №94

Great service!

Le
Review №95

Good service!

Ni
Review №96

Helpful, friendly staff.

Al
Review №97

Very good

Ro
Review №98

Awesome staff.

Ch
Review №99

Staff are a little grumpy but it has everything you need.

Ig
Review №100

Very bad service, they will take your money for nothing

Information
4 Photos
100 Comments
4.1 Rating
  • Address:Shop 31B, Long St, Cape Town City Centre, Cape Town, 8000, South Africa
  • Site:https://www.computermania.co.za/
  • Phone:+27 21 423 0717
Categories
  • Computer store
  • Computer accessories store
  • Computer consultant
  • Computer hardware manufacturer
  • Computer repair service
  • Computer software store
  • Office supply store
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–2PM
Service options
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
Highlights
  • LGBTQ+ friendly:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
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