user
Vodacom - Cape Quarter
Shop A08 & A09, Cape Quarter Lifestyle Village, 27 Somerset Rd, Green Point, Cape Town, 8005, South Africa
Appearance

Comments
Mi
Review №1

Really impressed with the service I received. Jodi was extremely helpful and went out of her way to help me get my new contract sorted. Honestly, best customer service I have received in a long time. Speedy and professional. Not long waiting times.

do
Review №2

Absolutely amazing, I dealt with a lady by the name of Jodi, she was amazing. Helped me beyond my expectations, went beyond the call of duty and for that Ill recommend Vodacom Cape Quarter to anybody for anything, Thanks Jodi

Fa
Review №3

I dealt with Jodie at Vodacom Cape Quarter service was awesome, quick and easy. Jodie and her colleagues was always friendly and helpful. I would highly recommend Vodacom Cape Quarter.

Re
Review №4

Joshua gave me the most amazing service! He spent a lot of time with me and was extremely patient with the process.Thank you!

Ri
Review №5

Cikizwa is a champion! And patient with seniors! She has helped me many times.

De
Review №6

Thank you Mr Gavin Jacobs for your excellent service. I am housebound and you came up quickly to do all paperwork over e mail, and delivery of phone to my home was spot on time.Thanks a million.

Yo
Review №7

I recently upgraded to a contract at the Cape Quarter store and was pleasantly surprised at how seamless the whole process was. Cikizwa is absolutely wonderful. She is professional, friendly & explained the whole process along with what seemed like a million T&Cs effortlessly. She assisted in backing up & transferring all my data, apps & email accounts without a single hitch. In fact, all the staff at this branch are extremely friendly & helpful. What a great experience. Thank you Ciki!

An
Review №8

I received excellent service from Emerhaan at the Vodacom Cape Quater shop. He sorted my problem with my phone out in less that 20 minutes! Very friendly staff at the shop, will return there anyday with any cell phone problems and queries.

An
Review №9

Unbelievable service... what a team of clientcentric caring people! Lovely energy, positive, know their stock and took care of my needs!! Well done to you Imraan, Joshua, Jody and Ciki beautiful peeps!!

Ro
Review №10

Great customer service I recommend everyone should go their and look for Emeraan #emo as I got the best service ever at this store and we would like to complement him for exelant service

An
Review №11

Emerhaam - FANTASTIC service. Vodacom, not so much! But this sales consultant went out of his way to help me with the issue I have with Vodacom. He went beyond the extra mile. Thanks so much!!!

Jo
Review №12

Conway has been so incredibly helpful. He went beyond the extra mile in terms of ensuring I got the most beneficial package according to my use. He also saw there was a number/contract that had expired 2 years ago for a nominal fee that I was wasting money monthly so I could make a decision to streamline the contracts I have and be cost effective. He ensured my new device was set up with all the right settings as well as making sure all my information from the old phone was safe transferred to my new device. Conway is a wonderful man with a compassionate heart and so helpful with the nightmare I had with the cancellations department. Thank you for your patience, helpfulness, great knowledge and experience as well as your great human kindness - you are one in a million!

Yu
Review №13

Very Helpful and the staff had the patience to go through our query in detail as well as explain to us how to prevent our issue from recurring.

Yv
Review №14

This has been the best experience I have had at Vodacom. Conway took time to give me the best option based on my phone history. I did not feel rushed and over my head with trying to make a choice. All I can say is WOW 👏 I also noticed his colleagues having the same approach and patience.

Ch
Review №15

Cameron at the Vodacom Cape Quarter is just fantastic. He was so helpful, answered all my questions and really went above and beyond with everything. He is fast and efficient and does everything with a smile. Highly recommend! Thank you Cameron!

Wa
Review №16

Extremely professional and helpful, patient...!!Thank you very much.Mr. Cameron,Mrs. Cikizwa

Ta
Review №17

Excellent service. A great Vodacom shop to visit for fast, friendly service.

br
Review №18

Consultant was so helpful and addressed all my issues.

Mi
Review №19

This use to be a store whom I praised for their fast and efficient service, however this unfortunately isnt the case any longer. Its clear as daylight that Humpty Dumpty in his little corner is the hold up, therefore causing his poor fellow colleagues to run around like headless chickens trying to assist all clients in the queue at a particular time.

Ch
Review №20

Friendly, efficient service

Al
Review №21

What a painless and informative experience my Vodacom contract renewal was through Vodacom Cape Quarter salesperson Cikiswa. Thank you!

Fr
Review №22

Conway helped me with my stolen phone, insurance was able to replace the stolen phone the same day. Great service

So
Review №23

Cameron from the Vodacom store at Cape Quarter went over and above all my expectations. Friendly fast service, recommend dealing with Cameron directly.

Re
Review №24

Awesome service from Conway on business contract upgrades. Well done ✔

No
Review №25

They say let you pay but you get no Data because of a mistake. They say we will correct it but it needs an hour.Still nothing. NEVER AGAIN! Support desk can not help. All must be done in a shop. Do they charge there phone with tourists money? (It feels like this)

Lo
Review №26

Very good and friendly service

El
Review №27

Impressed with the quick and kind service from Cameron will definitely go back again.

Ro
Review №28

Cameron was sooo helpful and efficient! Will definitely be back

Je
Review №29

We started off on rocky ground but then luckily got to work with Gavin who really was incredibly helpful! He followed through on what he committed to and really gave us the feeling he wanted to help us solve our problem. Thank you Gavin, we now know who to come to if we have any further challenges!

Pi
Review №30

This store used to be the best in the country, their staff were empowered, capable and motivated to fix any problem. I would drive for 45 minutes to get to this store. A few years ago they downsized and moved across the road into the Cape Quarter. The change has been startling...staff are now disinterested, demotivated and ill-informed. As an example, today I called the store 5 times to ask a question, but nobody could be bothered to answer the phone. It is time for me to move on..

JM
Review №31

My experience in this store was outstanding. As I walked in, I was attended to by the friendly Venecia, who assisted me with the upgrading of my business accounts. Her understanding of my needs and attention to detail made my visit pleasant and rewarding, and left with a smile and a smarter contract layout. Thank you for the extra lessons in cellphone charges and tips :)

Ma
Review №32

Good service

Va
Review №33

Gavin and Lesley from cape quarter have provided me with exceptional service...They are the most helpful vodacom employees I have ever come accross over the years and I have been to MANY vodacom shops!!!

Jo
Review №34

I thought I was dealing with a professional Sales Team - I was quoted R4999.00 on a Samsung A30 but as there was no stock I was referred to the Blue Route Mall where I was first quoted R5299.00 for the same phone. They agreed to honour the Cape Quarter quote and I purchased two phones thinking I was getting the best deal. This morning I find out that Vodacom are running a special on the phone for R4299.00 and when I addressed this with the Blue Route Store I was told I should have done my homework before making the purchase and that they honoured the Cape Quarter quote. I had to make two additional trips to the Blue Route Mall as the Sales person did not inform me I had to do a Sim Swap. I tried calling to find out what I needed for the Sim Swap but you cannot get through telephonically!

Ly
Review №35

If you trying to buy just an accessory DONT, you could wait an hour as 3/4 people working there deal with phone issues! Their landline number DOES NOT EXIST!!

Be
Review №36

Venecia was excellent. Very efficient professional and helpful. Many thanks

Bi
Review №37

Venecia the sales consultant was absolutely amazing! thank you so much for your help!!

Le
Review №38

Simply the worst experience ever. Unhelpful and disinterested. Papers lying everywhere. There was a customer behind me and two open counters but the staff were chatting. You would be better off paying for the bus to take you to Joburg to get service. I certainly walked away without being assisted.

Ja
Review №39

Operating hours are incorrect and they dont ever answer their phones

Jo
Review №40

Dealt with Steven - very helpful chap in getting my phone needs addressed

Ch
Review №41

Average service. Definitely not customer orientated.

Jo
Review №42

Staff upstairs, about as useful as an ashtray on a motorcycle...

He
Review №43

Always getting excellent service from Leslie. This is the store to go to

Na
Review №44

Amazing service delivery.Efficient and extremely helpful.

Mu
Review №45

The staff is not friendly at all. Its like they are being forced to work. Not really helpful at all. Couldnt assist with what I required. Every answer was I dont know mam

Ma
Review №46

Avoid. They will lie to make a sell and afterwards send you away with a That was my colleague, there is nothing I can do about it. No management available to assist and only a reference to a back-office that cannot help either.

De
Review №47

Great service instore,friendly consultants

Bo
Review №48

I tried to call many times but nobody picks up. Last call I tried they blocked the call. Very sad as I wanted to buy a new Galaxy in cash and wanted to ask if they had phones in Stock?

al
Review №49

Your number on your website does not work

me
Review №50

Blown away, quick and easy

Cr
Review №51

A phone store that doesnt answer their phones

Ma
Review №52

Best service

ta
Review №53

Excellent service and friendly staff

Ve
Review №54

Great service and friendly staff

Ja
Review №55

Good service

El
Review №56

Great service from the shop

Ra
Review №57

Great service

ni
Review №58

Great service

st
Review №59

Great service

Information
7 Photos
59 Comments
4.1 Rating
  • Address:Shop A08 & A09, Cape Quarter Lifestyle Village, 27 Somerset Rd, Green Point, Cape Town, 8005, South Africa
  • Site:http://www.cellucity.co.za/
  • Phone:+27 21 421 8228
Categories
  • Cell phone accessory store
  • Cell phone store
  • Internet service provider
  • Mobile network operator
  • Telecommunications service provider
  • Telephone company
Working hours
  • Monday:9AM–4PM
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Payments
  • Credit cards:Yes
Similar organizations
  • Cell World DelftCnr Hindle and, Delft Main Rd, Delft, Cape Town, 7100, South Africa
  • GADGET TIMEShop LL098, Tygervalley Centre, Bill Bezuidenhout Ave, Bellville, Cape Town, 7530, South Africa
  • Telkom Kiosk Du Noon (Roma Centre)Winning Way Shop 10, Roma Centre, Dunoon Racing Park, Milnerton Rural, Cape Town, 7441, South Africa
  • The cell shopPiazza Da Luz, 94 Regent Rd, Sea Point, Cape Town, 8005, South Africa
  • Cape gate phone AccessoriesCape Gate, Cape Town, 7562, South Africa
  • MTN StoreCnr Plein &, Darling St, Cape Town, 7100, South Africa
  • iStore Tyger ValleyBill Bezuidenhout Ave &, Willie Van Schoor Dr, Bellville, Cape Town, 7536, South Africa
  • Telkom Direct N1 CityShop 140, Ground Floor, N1 City Mall, Louwtjie Rothman St, Goodwood, Cape Town, 7460, South Africa
  • NE
    NEON DE LIGHT5 Consani Rd, Riverton, Cape Town, 7490, South Africa
  • FiXyfit98 Ottery Rd, Wynberg, Cape Town, 7800, South Africa