user
Telkom N1 City Express
Shop 28/29, Louwtjie Rothman St, N1 City Mall, N1 City, Cape Town, 7460, South Africa
Appearance

Comments
Li
Review №1

Had a great experience today in your store, I was assisted by Simbongile Tyhomfi her attention to detail, great communication skills, and ready smile made the experience even better than I expected.

As
Review №2

I would to say thank you to Simbongile for the excellent service she gave me keep up the great work the sky is the limit 🙏🙏🙏

az
Review №3

Thanks to Simbongile Tyhomfi for the Excellent Service .

Er
Review №4

Thank you Sibongile for your time & effort in assisting me to get my upgrade sorted, much appreciated 🙏

Be
Review №5

Riaan Marthinus gave me excellent service. The patience he showed was outstanding. surely i woul recommend him and Telkom n1 city express, keep up the good work.give that man a raise!!!

Pa
Review №6

I was just at Telkom Express N1 City and Im so sorry I never got the name of the lady who helped me but she was awesome.... you so lucky to have an employee like her Telkom... oh yes and keep up the good work, you doing great.....

sa
Review №7

I was greatly helped by Riaan Marthinus today. I came into the N1 City branch and was quite annoyed with Telkom taking off so much money from my account without me knowing what it was actually for but he helped me and explained everything and I even got a new contract with Telkom.The team in the this branch is very positive and has a great energy. Keep up the great work guys.From a Customer who left Happy

Jo
Review №8

I had a wonderful service from Riaan Marthinus and the Frontline lady and also very friendly

Me
Review №9

Came to telkom N1 city,was helped by Jonathan. Service excellent, friendly staff, very helpful. Would recommend it to every1. 😊

Ch
Review №10

Received exceptional service from Riaan Marthinus when I upgraded at Telkom N1 City Express yesterday. Thank you for being efficient and friendly. You are clearly very knowledgeable about your products and explained everything I needed to know.This is the second time I upgrade at this store and previously dealt with Admire and Gavin who also gave exceptional service.I will definitely be doing all upgrades here.Thanks Telkom N1 City Express for always making my experience at your store a pleasant one.

Mi
Review №11

Lovely clean Telkom storeStaff is very knowledgeable and helpful. All together felt I got a good deal when leaving here. Ample parking in the large parking area of the centre. Would recommend. Service is consistently good.

Ka
Review №12

Excellent service thanks to Riaan who assisted me at telkom express store n1 city. I struggled to call the provided number but once i consulted Riaan . My upgrade and documents were seen to almost instantly. Collected the same day and im very happy with the service he provided. Now to test the device .

Ri
Review №13

Excellent Customer service, very friendly and informative with great communication skills. Thank you for your service Rifqah Ryklief

Gr
Review №14

Very helpful, Rodgers and Lebohang made the process alot quicker than it would have been.

El
Review №15

Riaan Marthinus very helpful patient and excellent work.

Co
Review №16

Hi I have just taken out a contract with Admire great sales person ,I have not even paid my first installment as yet Friday went in store to report my screen protector was damaged explain to your sales person the ph did Not fall they said that it was cracked i explain it because i pull it to see the default Really the reaction was we cant replace not asking what we can do to assist worst service i ever went next door got a new screen protector and gave the damaged one to your staff that is after sales service for you with no clients we have no jobs people after sales services

Au
Review №17

I’m super impressed with the excellent, fast and efficient service of Mr Riaan Marthinus. I got the 20 GB promotion sorted and setup in less than 20 minutes. What service…certainly 5 star.

Ei
Review №18

Good day,This is just to say that Jonathan Binene were helping us today at Telkom Ni City mall, and hes service was realy superb. Keep on with the excellent services Jonathan.

Da
Review №19

Excellent service from Riaan Marthius

He
Review №20

Good, friendly service especially from a guy called Admire. He is very professional and takes the time to explain the contract until you are satisfied you fully understand.Thanks for always being so friendly and professional

ch
Review №21

Jonathan Binene at Telkom N1 City is excellent. I wish all the Telkom customers could receive the level of service I received from him today. Well spoken, friendly and very informative about the devices and packages on offer. Pleasant and fun consumer experience thanks Jonathan!

Na
Review №22

Received outstanding service from Riaan Marthinus. Keep up the good service. Thanks

It
Review №23

My experience was great. Admire has such a great personality and his always very helpful and always answers all my question. Thanks for the great work.

Le
Review №24

I received the best service at Telkkm Express N1 City by Anthea. Very patient and helpful and I am very happy about the service. Definitely recommend her and the store as they are very warm and friendly.

ka
Review №25

Thank you Rifqah, really went out your way to make sure I get what I wanted. Even though I had to return to the store 3 times in one day - you remained kind and determined and it was like talking to a friend.Keep up the good work, you really give the company a good name. I will recommend Telkom because of you

Ju
Review №26

Brilliant assistance from consultant. Anthea. Great help in assisting in the cancelation of Wi-Fi service, and assisting in requesting rooter for new Fibre service at Telkom. Sharp sharp service. Thanks

Vi
Review №27

Had a great experience today in your store, Riaan Marthinus realy very helpfull and polite

Mu
Review №28

Admire Mautsi was extremely helpful, provided friendly and professional service. Thank you Admire for all your assistance!

Li
Review №29

Great service today at N1 city. Admire is really a hard worker passionate for what he does

TN
Review №30

The service and assisstance I received from Mr Marthinus was nothing more than excellent... You need more of him in your company.. Big thanks!!!

Ra
Review №31

Thank you Admire Mantsi for your excellent service at Telkom N1 City today. You are skilled and professional. I am a very satisfied customer 🌟🌟🌟🌟🌟

sh
Review №32

Great customer service. Very friendly. Answered all the questions I asked.Im very pleased with the service.

Je
Review №33

My service at this store was out of this world incredible service n amazing staff especially Meagan, she made me feel so welcoming n I was fully satisfied. Thank u Meagan.

Br
Review №34

Great service, friendly and welcoming staff. Admire was a great help during the upgrade process. Thank you

Ka
Review №35

5 STARSTHANK YOU SO MUCH ANTHEA ADAMS FOR THE GREAT SERVICE . YOU ARE VERY COMPETENT AND MADE ME FEEL SO RELAXED THROUGHOUT THE PROCESS . HIGHLY RECOMMENDEDTHANK YOU ANTHEA ADAMS FROM TELKOM N1 CITY

cr
Review №36

Excellent service received this morning at the telkom n1 city express store.we were welcomed and made feel comfortable by Admire Mautsi.He was very helpful and explained everything to detail.I will recommend him to any of the Telkom customers

Sh
Review №37

Im generally never impressed with service in capetown.Not saying im a negative person but just that past experiences have made me that way.However, today and over the past weeks ive been truly impressed,greatfull and appreciative of the service received by telkom n1 city, by a gentleman and store manager Mr Gavin HendricksI wont go in to detail about what my issue was with Telkom as i dealt with that via other channels.This post is strictly to praise and applaude a young and dedicated man who went over and above what was expected...and especially for someone who had no involvment in my issue in the first place.I hope Telkom rewards and appreciates this employee.Thank you Gavin.

De
Review №38

5 Star service from Admire Mautsi. My son-in-law recommended him because of their great experience at that store 2 weeks ago. Their baby was a week old and my daughter had to sign for his upgrade, but couldnt spend a long time instore because of her circumstances. Admire did all their paperwork telephonically. He was busy with a client when they walked into the store and Gavin Hendricks jumped in to complete the transaction.Needless to say, we had the same exceptional service yesterday. This will be our go-to store for all future Telkom related services.Thank you Admire and Gavin.

an
Review №39

Rifqah helped me very well. Left as a VERY happy customer

St
Review №40

Admire was the perfect sales agent. Thank you to telkom express and Admire for the excellent services!

re
Review №41

Gavin Hendricks of N1 City.......Ideal example of great service. You made my experience at your branch effortless. I am extremely happy with the product and your service..... #awsomework keep it up N1!!!!!!!!!!🤗🤗🤗

Li
Review №42

Riaan and Jonathan was extremely knowledgeable and efficient, keep it up

Di
Review №43

Good system. Very helpful staff

Je
Review №44

Never open got big problems with them

Uw
Review №45

Awesome service by admire one of the employees after i had to wait 5 weeks for my new device

Th
Review №46

What a store, by far the best service in the cape, very clean and clear top salesman, well done N1city branch, Thanks Rifqah.

ga
Review №47

Gavin is the best he has his own line of customers waiting for him that shows how good he is with customersThank you Mr Hendricks

Al
Review №48

Thank you to Gavin Hendricks for the amazing service you provide , you honestly put the customers first and see to that they get nothing but the best . Your service is truly appreciated 🥰.

Gr
Review №49

We were assisted by the consultant (Admire) he deserves 10 stars. He was kind, professional and very down to earth and provided us with excellent service giving us information regarding the product over and above then expected. Thank you

Ma
Review №50

Rifqah Ryklief.. Thank you very much.. Excellent service.. Satisfied

ja
Review №51

Thank you much admire for always assisting us so well i will surely recommed my family and friends

Ca
Review №52

Thank Sibongile Tyhomfi from Telkom N1 city for your prompt and excellent service. Hope to always have such an pleasant experience with other staff like I experienced with you. Please Telkom she needs and deserves a RAISE!

Mi
Review №53

I personally had a great experience. Everybody was friendly whilst sticking to the covid19 protocol

Ma
Review №54

Hi. My friend was very well assisted by Admire fromTelkom N1 City. Friendly and professional service was tended by Admire Mautsi.

Ra
Review №55

Rifqah Ryklief, thank you so much for your service, great communication skills,vibrant energy you have i would recommend to your store well done.

ty
Review №56

Service very poor due to the duration we standing in the queue more than 45mins.Bad service have to optimal their processes to serve customers and maintain competitive.

Ze
Review №57

Thank you Rifqah for the professional, smooth and wonderful experience with our contract upgrade

Mi
Review №58

Excellent service by Admire Madurai even though the back office was lagging and they cancelled my order

TG
Review №59

I just wanna say I love Meagans services at Telkom

IN
Review №60

Admire Mautsi excellent service great customer experience Job well done!

Ti
Review №61

Thank u Gavin Hendricks for ur amazing services u are providing for ur customer u are a awesome ;funny ;happy an a joyful person at ur work place u make ur customer feel at home

Re
Review №62

Thank you Rifqah... youre 1 in a million. I would recommend telkom because of You!!!!

Kh
Review №63

Amazing service from Gavin Hendricks

Ca
Review №64

Go to Rifiqah and she will assist you she’s the BEST!!!

Ri
Review №65

The lady that dealt with me was very informative and helpful.

An
Review №66

Awesome service today from Anthea Adams.

SH
Review №67

Thank you Rifqah Ryklief for the great service i received at the N1 City store

sh
Review №68

I was not at Telkom express N1 City, I have no idea of the service they give

Co
Review №69

Great service Meagan Jantjies 5 star to you ...

Lu
Review №70

Fast and efficient service provided by very helpful sales rep , Rifqah Ryklief

av
Review №71

Many times I have visited this store and Monique is an outstanding employee knows her products and has exceptional customer skills. Shes definitely an asset to your company.

RE
Review №72

We received an amazing service from Mautsi A when getting a contract. I would definitely recommend Telkom N1 City and recommend directly to Mautsi because that was service par excellenceGreat job guys

ky
Review №73

What a pleasant experience.. Excellent assistance from Mr Admire mausti, really good customer service, did a change of ownership and upgrade effortlessly. Wont be shopping anywhere else for mobile phones & accessories.

An
Review №74

Awesome service from Gavin at N1 Telkom. I will go back with pleasure.

Nc
Review №75

I am so happy I got the most customer service experience from Admire at N1 City mall. Im definitely coming back for more items. Im happy

Da
Review №76

Thank you for the good service Admire Mautsi

Cr
Review №77

Gavin is the man to sort you out

Ki
Review №78

Great service! After not specifying I need a seperate bill for a new contract she quickly looked for the best resolution! My only concern is telkom changed to charge pro-rata at the end of your contract.

Sh
Review №79

Hi there received excellent service frm Jonathan

De
Review №80

Meagan and gavin helped me very nice...

Me
Review №81

Very happy with the service I got from Admire. And happy that there is no double fees on the device next month. No more prorata

St
Review №82

Admire really assisted me with an excellent deal and explained everything professionally and clearly. What a good brand ambassador!

Ma
Review №83

Admire was very friendly and professional. Admire gave me a 5star service. Thank you.

Fr
Review №84

Nice and quick. Admire was very helpful. Always do my Telkom business here.

Na
Review №85

Rifqa Ryklif were absolutely exceptional. She was so professional and friendly. Making the whole process so easy, quick and efficient. I would recommend anyone to go to Telkom Express.

Au
Review №86

Never got what I was looking for. I got thrown from pillar to post, back and forth

ju
Review №87

Absolutely GREAT SERVICE FROM ADMIRE MAUTSI.... N1 CITY.... THE MAN TOPS EVERYONE I DEALT WITH

Th
Review №88

Admire is theee best consultant ever!! Thank you for your service.

Ru
Review №89

Very friendly consultants...very good service from Admire..

Al
Review №90

Best service and Admire Mautsi assist me very good.

Ma
Review №91

Its really Express as in the name, although its decent service time and friendly assiting staff.

Ma
Review №92

Awesome and highly knowledgeable service from Admire Mautsi.

Ab
Review №93

The service very quick and good advice

le
Review №94

Admire is a very good consultant and he is very friendly.

Se
Review №95

Excellent and exceptional service I always receive from Admire. Keep it up

Ni
Review №96

Great customer service....very nice consultants,neat and tidy place.... Keep up the good work guys👍👍

Ti
Review №97

Excellent service received from consultant, Rifqah! Lovely person, very helpful and competent.

Ma
Review №98

Rifqah was so kind and eager to assist. Thank you Rifqah for a great service.

An
Review №99

I was assisting by Simbongile Tyhomfi with a smile and she is eager to help with all my contract I go there and ask for her ❤️❤️❤️

Ol
Review №100

I want to thank telkom n1 city express for the great service I received this is by far the best service.Especially Monique

Information
17 Photos
100 Comments
4.8 Rating
  • Address:Shop 28/29, Louwtjie Rothman St, N1 City Mall, N1 City, Cape Town, 7460, South Africa
  • Site:http://www.telkom.co.za/
  • Phone:+27 21 595 0339
Categories
  • Cell phone accessory store
  • Cell phone store
  • Electronics store
  • Internet service provider
  • Mobile network operator
  • Phone repair service
  • Screen repair service
  • Telecommunications service provider
  • Telephone company
  • Wi-Fi spot
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Similar organizations