Took my vehicle for a service. Very helpfull and professional staff. Very satisfied with the quality of service rendered to me.

They deserve -5 stars. Cant even replace brakes on a bakkie in one day. After eventually replacing the brakes on day 2. They didnt tighten the bakkie wheel nuts or never put back the one nut, after 15 days one nut was just missing. Asanda rather looked for excuses than taking responsibility for their none existent service and endangering peoples lives. What a joke of a workshop!

Wow!! That service was out of this world. I am so confident to say their service is excellent.

Everything youd expect from a bussiness like that, Gerber gave me good service and i respect his honesty, they even waited for me after hours to pay and collect. Every bussiness in this country is suffering at the moment under Covid regulations, but they still put their customers first.

What a great service I got from the sales lady, Jackie.

Sales lady Jackie Sampie provided excellent service. She was friendly and efficient.

Although it was very busy the personal attention and friendly approach of all was appreciated.

My husband ordered a part and they assured him it was ready for collection. Got to Barloworld at 8:15 the next day. Very friendly and keen to assist me. But unfortunately the part was not there. The part was at dispatch. They directed me there (i really dont know the area) ended up at Automark which is next to dispatch. The lady at Automark was terrible! Not helping me just saying: Parts? Parts? Our guy is on leave for 2 weeks. Go check up the road. Obviously I got a bit frustrated. Phoned Barloworld again and they spoke to reception at Automark. She had the audacity to say that she wanted to explain but i quickly jumped on my phone before she could assist me properly. Please please get your things in order!

Very helpfull sales consultant ... Mrs J.S..thank you!

Awesome quick service no waiting area is closed though no coffee zzzzzzzzzzzzzzzz

Excellent service. I was In and out in less than 1 hour

It was nice to be there and meet with caring people like

Great service from Eugene. Shes fantastic ☺️My husband spoke salesman asking about the new Toyotas performance, he told my husband to go and Google it really

Still waiting on a call back for months. Probably forgotten went to buy vehicle at tableview branch

This place is so pathetic. The reception service is bad. Trying to get hold of parts is a disgrace. Ive been trying from monday to get hold of a parts dpt. Thsts y i do business outside of my area just so i can deliver reliable service to my clients. And ive left several msgs. No feed back.This place might aswel close there doors. I have an automotive business in kuils river. And if this is how toyota does busniness then they dont need money. They just there for advertising and to hold up the toyota board. And take up property space. And the toyota down at hino also very sloppy. Dont have the drive to help and assist customers that pay there wages. Thank u ill b moving my business to Toyota N1 city instead. If there was place to give u a half star or none i wouldve. Thats the lowest rating i can giv right now.

Client of myself and Toyota was not in Cape Town. His son was involved in an accident drove the damage vehicle to toyota. Vehicle was left in front of entrance to service area. Owner contacted us for assistance seeing that it was accident related. The assistant at toyota tried to free the spare wheel. R943.00 later to attend to a wheel. There was some miss communication. Client is a loyal customer to Toyota...all the parts needed to fix accident damage was gonna be purchased from Zevenwaght toyota because vehicle is still under warranty......expected much mor leniency from toyota..........

If I could give no stars, it would be no stars, their service is pathetic and dont even have stock of spark-plug and my car needed to stay there for another whole day. Very disappointed, would not recommend them at all.

Safe environment, friendly staff and super service.

Great 👌. Customer service excellence, no 1

Great service

Always a great service provider, staff are helpful.

I made an appointment 1 week in advance and when i got there on the day of the appointment nobody recorded the appointment and they did not have the part i made the booking for 😕

Good service

Nice service by the lady that was driving us back to our offices after dropping off our cars for service. She deserves a raise! Excellent service overall... 1 downer though is that the staff didnt know what to do with the disabled person that I am until the service decisions manger offered me a seat...

Never had any issues when purchasing at the parts dept. in fact, these guys go the extra mile for you even if the part you are purchasing is of insignificant value. Great service everytime!

Service was done satisfactorily, but one outstanding job coming on since last year not completed. Cannot take off from work everytime things are not getting done which was suppose to be done. No further coms from barloword since then

Superior service of my Corolla Quest in a day and a lift to work included in the morning. Much appreciated. Would recommend them and their vehicle brand to anyone I know.

I called on Saturday and spoke to Chris in parts to order a starter assembly for my Hi-lux. Monday was a public holiday and on Tuesday I called 4 X times to confirm my part was ordered, no-one in parts was able to help me to confirm if the part was ordered. I left a message with reception at 13:14 on Tuesday and the lady promised I will receive a call back from parts. Nothing. I then drove to Toyota in Malmesbury after calling around this morning and they confirmed they had the part in stock AND offered to fit this for me there and there - at 16:00 on a Wednesday afternoon. I was deeply impressed - Kuilsrivier I now realize is too big to really care and I am beyond grateful I was forced to search elsewhere and discovered the team at Malmesbury Toyota and will be going there in the future even if out of my way.

Good service

Love the Rav4

They service my car good. Up to date technology. They drop you and fetch you when done. Coffee and newspapers available. Reminders for your cars service date.

I took my car there for service and there were almost 20 cars before mine but the service was completed in less than 3 hours, I am not convinced that my car was serviced and unfortunately there is ko way of checking that out.Deep down, I feel that nothing was done to my car. They never even asked if I need my tyres to be rotated, as that is a norm and I had to take my car to Hi-Q to have the tyres rotated and check alignment.

Great service and immediate attention from Jacky the sales lady I will definitely buy a car from her and recommend others to give her a visit

Technologically advanced and very professional.

Great service

Very disappointed in the after sales services of Toyota and their service bookings. Its disappointing that they do not have parts available for the new model fortuners. Do half-work on your vehicle and then postpone your service till the next week for the other parts. Whats the use of booking the Van in for a service? Just waiting my time! And the body language of the Toyota staff was not very friendly when receiving the vehicle for service.

I visited the place 2 weeks ago for car valuation,the service was class,I fell in love with this place. The security is friendly and up to standard. You go to the reception, welcoming, warm, friendly, out of this world. I also happen to meet with the manager, Mr Laubsher, excellent service, youre the man, Sir! I respect you and your staff. Your company deserves⭐⭐⭐⭐⭐ inside and out.God bless!

I went there to enquire about trading in my vehicle for a new one. The service I received was very good and efficient. They also gave me a good offer on my secondhand vehicle, which was already 11 years old.

Good, friendly service!

Gielie was so awesome & professional. Fixed my a/c perfectly and even got a complimentary valet. Highly recommend!

Warm reception from the sale youngster there. Wow! what an incredible personality he executed, willing to satisfy his customer.

Great service

Brought vehicle in for service on a friday collected it the following Tuesday as arranged with service adviser. She tells me the car has been collected already on previous friday. Then they called the workshop to enquire about car, workshop guys say car not there. Then they went to check for keys in safe and found keys in there. Now the waiting game started. Finally the advisor says your car is in the yard I will bring it around the service lane, that was a good 12 minutes wait.

I understand that every company is busy all I wanted to do is speak to Gerber but everytime they put me through the phone is cut off pls teach ur staff to handle clients better

Great service!

Salesman Louis is truly a great guy who kept all his word and whenever there was a issue was more than happy to sort it for me. Great great dealership. Will only buy and service my bakkies with them from now on.

Prices on vehicles a bit steep. But business aspect excelent

Communication is very poor...I literally had a bad day today with BW Toyota Kuilsriver. Following up on a 60000 kms interval service. Car was booked last week Thursday the 22nd for the 26th Feb. Car was dropped off at 7am 3rd or 4th in the line... phoned the Service Department to advice how far they are for collection later today as we leaving or clocking out at 15:30. Phoned them at around 12:30...was told they will phone me back...2nd attempt was just after 1pm. Service Consultant is on a line...cut off twice. Returned the call just before 3pm. No answer. So I decided to go and be dropped off by my Manager. They were still busy with the car. Only be ready by 5pm...on a 60000kms ? Really. Asked them what was or is the hold up delay with the car...all that was said to me...is that they are still busy. Poor poor poor

Lovely service from Tyrone Steenkamp

It was effective, friendly and informative

Best service ever , rendered by a young energetic lady called by the name of Viwe Sogwagwa .shes got all qualities of being in such business work places and Toyota will still attract lot of clients and customers with her in that front desk. Shes so welcoming ,always got a smile on her face , communicates changes of any service with her client, legit quick work ,treats customers fair and equally.shes really a good asset for Barloworld Toyota as a whole .Thumbs up to all Kuilsriver staff ,service department I call it (Ladys desk),car sales staff ,car parts sales dep , receptionist and payments department .they all friendly and so helpful .Ill forever recommend this branch .

One star from perfect. Your friendly sales staff serves the best coffee from early in the morning. Just adore!

Excellent service from their Sales and service department

Pricey but good

Everything is top quality you get coffee ☕ just for servicing your car and be guaranteed of the best service for your car

Excellent service, keep their promises

I was helped quick and that is what everybody wants

Brilliant service! Definitely 5 full stars!!

Bought a new bakkie. Received great service!

Very good service. Friendly. Helpfull

Nobody want to help me....i was walking around alone....then I went to Ford...

The vehicle service was conducted professionally and staff was friendly and approachable. Definitely a thumbs up.

A bit difficult to access, neat workshops and spares readily available.

No stars. Poor poor poor afyer sales service.

Great people, great product, great service!! All in all a great experience!

Too little cars to choose from but efficient staff and clean showroom

As I stepped in the door already someone was ready to assist me 👌

Friendly and professional service

Clean establishment with helpfull staff

Waiting on vehicle hope they finish before 12:00

Good services

5 Star service from a great team

Great experience. The sales executive was very friendly and professional.

Super friendly and helpfull staff

Consultants are always professional, efficient, friendly and always ready to serve with a smile!

I do not know anything about this one

Thumbs up 100%

Thanks Pierre for the help we love our new car

Lovely show room .

Excellent service

Welcoming atmosphere and professional service

Good service and friendly staff

Great service

Very efficient and good service

Good service at parts department

Very good friendly helpful service

Never visited but like building design

Nice and clean up and good service

Toyota you are the bestThanks Joe and Leon

Poor service most probably wont be going there soon

Great service

Quick and professional I like it.

Always friendly with great service

It was good- liked the dealerhsip

Great service Always

Excellent service.

Adequate service.

Excellent service and great, friendly staff.

What fabulous service

Great