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Rola JEEP, FIAT & ALFA
1 Pacific Close, Somerset St, Somerset West, Cape Town, 7130, South Africa
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Comments
Ar
Review №1

Not answering the phone. 09:40-09:47 (7min)Update: I sent a email via their website, and received answer straight from the spares division. 10-15min after email.Got what I needed in the end.But hope to fix the phone problem.So from 1 to a 3 star.

El
Review №2

I had an awful experience. Just to give me a quote for the necessary job they took 10days and they charged me around R4000 for 4 hours job.It means their mechanic costs R1000/hour.As I experienced, it means the mechanic is more expensive than a surgeon (Mediclinic, Cape Town)The quote for the job was totally crazy and we would have to wait more than 6 weeks just to have the spare parts.We decided to tow somewhere else the car.The service advisor Pricilla Jackson was very unpolite as well.

Ia
Review №3

Excellent and friendly service ...extremely satisfied...many thanks :-)

Lu
Review №4

No cars to display on the floor. But it might be related to covid situations

Ca
Review №5

Customer Service very poor... Had some Recalls done with them and workmanship wasnt to bad but overall wont recommend.

Cl
Review №6

Very supportive staff Enjoy my stay waiting on my vehicle Rola jeep must keep it up

Pa
Review №7

Very expensive for a simple service with no extras - almost R600- for brake fluid alone!!

ph
Review №8

Great facility to having your vehicle serviced. Highly professional staff.

Er
Review №9

Fantastic service. I felt like a VIP. There is so much effort given to customer service. I cannot be happier. Thank you so much Priscilla!!!!!

Je
Review №10

Alex the sales manager is a great guy and he always attend to your need

Bu
Review №11

Excellent service. What an experience. Thanks Michelle!

Vi
Review №12

Sooo you deleted a bad review about your staff that incompetent and disrespecting clients when they bring their vehicles in for issues, very UNprofessional conduct from you!!! I will surely take this further!!And my initial complaint, the zero willingness to sell parts due to your system and the so called salesman not really wanting to sell what is requested but to buy the part out of my pocket to test fit to see if it works, shameful.

Ma
Review №13

Must be hands down the most incompetent dealership in the whole region. Three instances, and each of them terrible. I love Jeep but would stop buying them based on the utter incompetence and indifference of the service and parts department. Its like theyve never received training of any kind.

Lu
Review №14

I had a test drive of the Amazing Alfa Romeo Stelvio 510hp.Alex was very professional and friendly.Definitely the right place to buy a car.

Co
Review №15

Good stock and friendly staff

Information
48 Photos
15 Comments
3.6 Rating
  • Address:1 Pacific Close, Somerset St, Somerset West, Cape Town, 7130, South Africa
  • Site:http://www.rolafca.co.za/
  • Phone:+27 21 841 8200
Categories
  • Car dealer
  • Alfa Romeo dealer
  • Fiat dealer
  • Jeep dealer
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:9AM–1PM
  • Friday:Closed
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–6PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
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