The prices are fair and the customer service is excellent. The line was lengthy, with some social distancing, but the till operator was fast. I liked tge whole shopping experience.

Was at shoprite and everything went well,the shop was clean and the prices were so low and the problem came when I was paying the cashier Andiswa Mkef::: was very rude went as far as telling me uuum u even hesitating to pay haibo im the one who picked my groceries how can they be hard for me to pay, the thing is she was talking in xhosa never under estimate customers we might be quite bt when we respond its not ok , if you have problems ask for OFF Days not bothering customers she spoilted my day

Shoprite itself, very, very busy, actually didnt buy anything as the queues were very long and not enough tills open. Went to have a quick bite at Hungry Lion and that was super nice.

Question: Ever notice how Shoprite(s) are (most likely) located in certain areas where certain racial groups or where a certain socio-economic group is? Then the Checkers (which are a little bit more up market and cleaner and better) are also located within close proximity only to where another racial group is located... I’m just saying.

The store is always full n the floor managers just dont care about customer service, I visited the store on a Sunday the 02/05 n under the Express tellers they only had 1 cashier....

Very nice

This shop gets extremely busy from around 4pm til 7pm every day. The reason is that the shop has a half price sale on the items that must be sold that day. This store has great deals and is very large.

They are not observing the safety protocols of covid 19, they do not sanitise. I asked the teller and she rudely( as always) responded by saying it is not necessary i can pack my groceries if i do not want her to touch it.

Good service and good appearance also area is so clean

Its cool place

The queues were extremely long, and the cashier was more interested in talking to her colleagues than helping the customers in the line. Advantage is taken to be slow, because they are, for many people, the nearest grocery store. Very, very slow service.

Good specials. More tills should be manned at peak times

On the busiest days you will find less cashiers no staff on the floor that can assist you and the products on special are never available

Fantastic service only on the pharmacy section. As of cashiers uuum very useless and unprofessional. Poor service every time i visit that shop

I love this place because always when I arrive here all the workers they appreciate my kindness.

Highly disappointed; I went onto the internet 2 check shoprites specials, i come 2 the broadway shoprite 2 buy the thngz i want bt nw as browsing in the shop i noted that theres a price difference in products i want 2 purchures. I called one of the consultants working thr 2 show hm bt he called a manager and i show hm as well. The manager said tht the specials i want is in Easter cape shoprite where by i show hm on my phne its states Northern cape; Eastern Cape , Free State and western cape. I click on western cape so tht he can see thy most of the products thts on promo is wrng. Never the less the store manager came 2 me for assists i told her my story tht im unhappy regarding the prices thts incorrect. I show her my phne but still she did not see the wrng she was like ya thy dnt advertise on other sites after i showed her thy do..She argued with me the hole time like if i was wrng I told her 2 read the fine line but she refused to do so. The consultant even told her she should read and see bt she refused.I was in Shoprite broadway sins 11 o clock the morning side and only left there after 1 o clock.. I did not buy anythng cause they did not wanted 2 fixs the wrong.Its not tht i did not have the funds 2 pay, i did but my thng is you as a store manager did not even listern or showed interests to the mistakes.. Guzzel the site show all retail special in S.A. I normally check out guzzel and it was never a problem bt 2day it was.. I check other retail stores specialz on threr like pick n pay ,checkers hyper ect and it was never a problem. Shoprite do advertise on guzzel and on there website as well..I will never recomment no one to ur store ever,highly unprofessional and a lack of customer service. Zero rating for false advertising.

This place is very nice like haven

Always has to wait in queues. Never enough open tills and the express tills are slower than the other. Either staff not trained to handle busy store or manager not capable of organising staff. Will take this up with HQ

Bad quality of products, i have bought expired products from this store.. so im more aware now of expiry dates. The layout of the shop is not always customer friendly and very cramped, teller assistants are slow and unfriendly. Most days its a bad shopping experience.

Been shopping there for over 10 years great prices

Shoprite very quite but the best time to shopping

I love shoprite because staff friendly and helpful plus low prices

Very good prices and well stocked

Good prices just always busy

Convenient shopping and adequate parking

Not a bad stores at all

Quick AND EASY SHOPPING

Dodgy area. Lock your doors.

Good as others shops

The staff is not friendly attitude at all, very busy shop and way too little staff. Manager is always slow

Not too bad

I do my shopping there every week.

Its dirty, small and cashiers are so entitled!

This is were I bought my groceries

Ques is very slow moving.

Very busy. Food takes awhile

CAPITEC ATM available here

Very busy so long lines

Good for shopping

Good services

Good service

My card declined!!!

Poor costomer service

Good service

Could do with order and security

Shop too small

Not very secure

Always crowded...

Too crowded

Very crowded

Bad service

Very busy

Dental Rite

Always busy

Very full

Crowded