I am seriously disgusted in the manner in which my complaint to this branch has been handled .I have been waiting more than 4months to get feedback to have my mothers bed assessed which is extremely poor quality product!I have been to the branch spoken to there regional manager that has some what assisted me yet I still have the run around and have to do follow ups as a customer which is not acceptable! The manager continuously lies and jumps around when I call to try and “make things happen” .I will never recommend this company their service is bad and so is their products !
I bought sleepmasters mk2 queen bed in february 2020 and its very hard and sqeaky. Bad bad quality I must say. Would never recommend their brand to anyone.