Dylan was super helpful. He explained the differences between the beds and offered advice. Experience and service was excellent. I went back to him a week later for my purchase.

Im so glad that I used Dial-a-bed Northgate to buy my new bed and mattress. From the moment I walked into the store, the experience was one of comfort and professionalism. I was greeted at the door by Heinrich who assisted me while I tried and tested the various mattresses. He was very knowledgeable and helpful.The delivery service was also managed very well: I was always kept up to date with progress. Getting the bed into my bedroom was almost a disaster as it just wouldnt fit. However thanks to the patience and determination of the delivery guys, we managed to make a plan to get the bed inside, while the staff on the phone were already willing to make plans to have a smaller bed delivered.Great stuff all round!

Helpful sales, he was able to answer our questions and show us what we were looking into.

Knowledgeable and patient. Loved the experience. Ended up with the perfect mattress at a reasonable price. Thank you!

Great service and advice from Carl - Excellent knowledge and recommendation - really went the extra mile to sort me out.

Very friendly staff member Karl. Efficient and knowledgeable

Very informative salespeople, Thank you Henrich.

Im really happy with my experience at Dial A Bed. The staff are by far the most professional, compared with competing warehouses in South Africa and the 100 day swap/guarantee, made testing out various mattress options much easier to swallow / a far easier risk to take on. Youll find their website, telephone line and local staff better organised and equipped than competitors to handle any questions you make. I found local staff at the Northgate branch particularly helpful - really going out of their way to get me a good deal and an appropriate bed - rather than trying to get me to spend more on things I didnt need.I suggest buying from the Northgate branch of Dial A Bed, even if youre closer to a different one as there are five other bed shops within the same shopping centre. By comparing various options in person, across all the shops, youll easily find that Dial A Bed is the most professional and lowest risk option.

Friendly staff know their stuff

Great prices.Great products.Great service.

Its a small store but had everything I would want to see. The service was polite, informative and super helpful. Not pushy at all! Customer service during delivery is fantastic - they go the extra mile to make customers happy. They are very clear on their policies - no hidden messages.

Very knowledgeable sales person. Nice range of beds. Found what I was looking for

Excellent experience. We bought 2 beds and took out the 100 day comfort exchange and decided to change to a different bed. The experience was seemless. Heinrich and Sam were very knowledgeable and efficient. Will definitely recommend this branch in particular

Super disappointed in the after sales service provided - suddenly, the bed was not in stock, then they couldnt deliver on a Saturday and now I receive call after call from a driver being extremely rude about me not being home yet - after I told Dial a Bed twice that I work until 5PM. Do you expect me to take a days leave because YOU can not deliver when you promise? Disgusting!

Affordable good quality

Very good service.😃

Great sales and customer service! Best mattress choices 🛏

They had the beds I wanted and they delivered on time and helped set up bed and everything. very smooth experience!

Friendly well trained staff. Excellent service

Great Service.

Had beds and mattresses all around.

Its ok

Good service

Lone salesman.