The Pizza Pie from Romans pleasantly surprised me.Quite filling and tasty for R20, there are 10 flavours available that will provide something for everyone. The sweet chilli chicken was very good.For the more conventional pizzas, the Best Value Range offers good value and flavours for R130 for x 2 large pizzas.Friendly customer service appreciated.
Great service. Best creamy, cheesy fresh pizza
I am so irritated and disappointed in Romans three rivers, I ordered 7pizza pies and when I got there to get my pizza pies after 20 min they said I must wait on other 15 minutes because some of the pizza pies burned, when I got home I saw they messed up my order as well and they didnt give me the correct pizza pie. I am very unhappy with their service worst of all they werent even busy!!
Pizza Pie is to die for. Will definitely go again. Lasagna absolutely devine.Definitely a 10/10 from me 🌹
It is a nice place takes not too long to take your order is very friendly staff I would recommend going to this place
Not impressed. Ordered a seafood pizza with extra cheese. The seafood was still frozen and the dough was a slopoy mess as a result of the frozen seafood. Also, no extra cheese in sight. What a disappointment Romans Three Rivers
Neat new shop. Not all items on the menu were available. Cashier was friendly. On collection of tood I asked if fish was inside the boxes as we ordered 1 small fish and chips an 2 medium fish and chips, the cashier responded yes. When we arrived at home only the small piece of fish was with the chips , medium fish was missing. We went back and upon arrival they apologized as the medium fish stayed behind. They made a fresh hot order, as per our request. They apologized again when bringing our order to the table. They did redeem themselves, I appreciate that. Onion rings are very tasty, just a bit oily. Fish portion is adequate. Chips is nice an crunchy but can be a little softer.
Fast service. Clean and neat.
Happy that they offer a gluten free base.Would be happier with more vegetarian options
This is a very slow Romans, we waited an hour for 3 salads. The food is not bad but did not receive any salt or pepper. Costumer service is very bad, and they can definitely not cope with rush hour service. You cant even compare this Romans to the other Romans service quality
Excellent. The service 👌🏽
We absolutely LOVE Romans Pizza! No place can beat their thick base pizzas. We have tried all but no one comes near! I also enjoy the drive through at the Three Rivers branch as well (phone in to order and just collect at the drive through, no need to get out of the car)! Always friendly staff that are ready to assist! Keep it up Romans!
I rated you 3 stars, not because of bad service or any quality issues, but because there is no individual touch. That can be attributed to the fact that you are a franchise. Regardless, I had some pizza pies and they tasted really nice, and I would visit you again.
Its always a battle to get through on the telephone, to get a order placed and on the internet booking option there is no Three Rivers branch as an option. Is there any way to get a better order option? Its really a frustration to get hold of you
Great pizza and very friendly staff.
Excelent customer care. Extremely friendly staff. Pizzas delivered in a flash. Tasty pizzas
Pathetic service. Never answer a phone for 2 hours and then wait inside for an hour fir 3 pizza pies 🤔
I got charged twice for the same pizza , not appreciated :(
Great service. Good pizza
Good but not the same as it use to be
Seafood pizza 🍕 was still raw smelt terrible
Good quality. Pizza pies ,Value for money
Always friendly and on time. Pizza great.
Not good there was no customers t wad me&my husband but they said u buy and WAIT outside
Pretty much what you would expect from a romans pizza, its not mind blowing but it is better than empire pizza three rivers, so Id go for romans if I had to choose between the two, on an unrelated note, Ive heard they treat their employees badly, Im not sure if its the same but Ive heard from previous employees that its not great.
Just ordered pizza via Mr Delivery. Specifically requested no pineapples on the Tropical and when we received the order it had pineapples on. Do you even check the exclusion notes? It’s a simple request from a paying client that gets ignored. Why? Very disappointed in your service. Will not be ordering from you again.
Romans was always the best but seem to be going down hill. I called to order for delivery today and was told our area is out of the delivery radius however we live in the same area less then 3km away and ordered last week with no problems. I then ordered online only to have paid and the transaction was then reversed. Not long after they hoot outside saying payment was declined by this time I am fuming as they reversed the payment and also said they cant deliver. So what now do youll deliver or not??
This is usually where you are going get your pizza for the weekend
Didnt wait long for the pizza to be prepared.
Fast service, always clean and neat and the staff are always friendly when they serve you.
Very good and friendly staff. Enjoy it very much
Order online, drive through and collect, what a pleasure. Thanks Romans Three Rivers. Great tasting pizzas👌👌👌👌
Best pizza in town! The staff at Three Rivers are always friendly an helpful.
Service is very poor. Worst i have experienced in a lonv time
Great service ❣️
Great Service and delicious pizza.. Our number one choice..
The drive thru is there but you cant order its just for collection. So you need to step out of your car and go inside to order
Not bad
Very unprofessional ...customer is treated as if youre going to be given the pizza for free...manager very incompetent...I will never buy the again
There salad is amazing there food is the best
1st: had to eat the chefs salad with my hands as they cant even include a plastic utensil2nd: the greek sauce was old and not enough3rd: salad pieces like the tomatoe and cheese and so one was huge and had to eat them one by one as you cant get a few of the salad pieces in your mouth at the same time... Why am i even paying almost a R100 for a service like this?
Waited 20min longer for a pizza that was done already.
Bad super slow service 23/12/2020, I wasnt the only one complaining that night lol never again thank you. 1 hour just for a pizza pie....
Worst service yet, they dont update their website and when you complain about it they tell you its your problem.
It was really bad as we got home and got the wrong pizza, they then deliver the right pizza but then we found a cockroach in our pizza. Then i called and the manager said shes sorry they are all over and apparently they do fumigate twice a week. Asked if they can make us n new one and no thanks. Never again
Taste differs from time to time aswell as how well its baked
Wow wow wow!!!!!!Thanks to Romans 3 rivers for Devine pizza pies.It was excellent
Good food. Great service and friendly staff.
Friendly staff and best pizza in the area
Good fast friendly service
Best and only place we buy pizzas.
Punctual and clean
Even in difficult economic times this place delivers excellent service and food quality. THANKS
After phoning the Three Rivers branch I was told to phone back in few minutes to verify if my address could receive delivery . When I phoned back I wasnt able to speak to the lady that originally assisted me and was simply told that they they do not deliver in Duncanville, even though my address falls into a 5km radius radius as was initially the criteria for delivery.The Romans closer to me is Vereeniging wich is still closed. Ive always been a keen Romans Customer but sad to say that I will need to look at alternatives. Would prefer to give a zero rating but it wasnt available.In these tough times, with such pathetic customer service, Romans dont deserve to continue
Always get what you ordered. Great staff
Love their pizza pies
We always order at Romans. But these past few days you cant get hold of them via phone or order online!! Its Friday we just got home from work and if we leave now at 20 to 7 theyll tell me I cant order because theyve put through the last orders. Very disappointing.
Gave us the wrong pizzaOrdered seafood pizza gave us pizza with ham on it
Good service,friendly staff and cat,food and menu on par with other outlets.
In correct information on the website, fail to keep the trading hours up to date. Failure to get the basics in place, ends up not getting your order correct.
Great service!!
They have the most horrible BBQ pizza here. Their Chicken Mayo is also not tasty compared to the ones I have had in Pretoria
Pathetic, slow and sarcastic ladies working there!!
Service was very good. Pizza delicious.
Helpful
Pizza was very good service good snd friendly
The staff are so helpful and friendly. Keep up the great work
Love the pizzas and services was wonderful
I absolutely love their Chef salad.Great meal if your on a dieet.Plus is delishes..5☆
Service was superd.
Clean great service
Service excellent
Romans opens at 11h00, its now 11:28 still no answer from 11h00 ?
Quick. Had 1 Chicken and 1 Beef pizza. Chicken pizza were nicer than the Beef.
As always, amazing service and great pizza.. 🍕 They never disappoint..
They have recently made some good improvements and I must say that their staff has a lot more personality.I would recommend a little more focus on their telephone etiquette but other than that I must say I am very pleased with the overall service.
Friendly staff and pizza was ok.
Pricing and service sucks. Not accomodating all sorts of people
Excellent
Drive thru collection is a crazy idea
A good pizza place for when your not in the mood to cook
Good service
Rude response over the phone.Totally unprofessional bad customer comunication.Bad customer service.Sarcastic attitude.
Perfect pizzas excellent specials and very friendly staff.
Good pizza but I aint paying R30 for 2l coke.
Good food
Very nice place to eat. Very honest staff. Left my wallet on the counter and returned after about 3 hours and everytbing was still intact. Thank you
Value for money, love the thin base and thick base lasts and lasts. Keep up the good work Romans
Quiet
Good
Best pizza
Very good thank you
Good
Phone in and order. When I get there it is ready. Love there food it is great
Their pizza pies are delicious
Best ever
Fast friendly service. Call and collect even better now with the drive through option to pay and collect.