Bad service delivery! In every way possible. From the waitress (Lindwa) bad attitude, to the long waiting period, and to the deliverance of the food. Racism rules that place. Totally unacceptable!

Ordered online and received my food and Im very happy with the friendliness of the delivery guy.I will definitely be buying again.

The staff is very polite and welcoming. And the cashier Elliam keep doing the good work.

Pathetic service when ordering online. You dont get what you ordered. Delivery takes very long. You pay for things you dont get. Part of order left behind. Please send the person relaying the online orders for reading lessons. I order 2x per week from Steers..... tonight was my last

Pathetic, ordered food and waited an hour and a half. Staff was rude when I enquired about the food. Close the place cause you have no reason to stay open

Steers has gone to the gutters. See photos of what I ordered and what I got. Taking the items back, the manager did offer a replacement but I am still waiting for an apology. What a shame!!

Food was cold and we waited 1 hour.not the best delivery

The online service is extremely poor. I ordered food over 1 hour 45 minutes ago,the order is not yet delivered. I phone the branch Manager and she tells me she does not know what happened to the driver, she apologizes and promise to call me back. Never called me back as promised.

If you want to wait 2 hours for delivery then order online

I ordered over an hour ago online and scheduled the time for collection at 18:15 when my husband got there the order was not even made yet and he is still waiting this is real poor service I will not be useing steers three rivers again!!!!!!

Not happy. Wait nearly 2hrs for delivery. When I phoned finaly to find out whats happening with the order, it was a total chaos around the order. Got it about 20min after the call, 7 burgers and chips. Chips was horrible, total waist of money. Everything was cold. Not a call centre order.

Im absolutely appalled at your service! Stop with the call centre nonsense and let us just phone the branches directly! I placed an order an hour ago through your call centre at the for the Three Rivers branch, 30min ago I thought let me just phone to see if the order is ok only to be told that the order was never placed! So I had to replace my order and now have to hope and pray I receive it before the branch closes at 19:00!I normally order through the app but thats been down so often lately! Its very frustrating!

Online ordering and delivery service is very bad order arrived Hour and half later all the food was cold, wouldnt recommend using Steers delivery service rather go in and buy your food........., really bad service Steers....

Waited for a while for someone at the front counter unfortunately. Otherwise, rating would have been better.

Pathetic are customers ghosts ....disgusting ignoring attitude.........second thouhts ...just close the shop

Horrible service slow and get orders wrong even online so so disappointed

BAD!!! Never again will I eat at a steers again especially not the on in River Square not the same quality as before and the CHIPS was horrible really really bad 🤮

Bad service...wait for 2 ice cream cones for 40 minutes... dont waste your time going...

One Friday, I ordered a delivery and even though I paid a delivery fee (< 5km) as well as a tip, after more than 2 hours, I had to go and collect the order. In addition I was also ignored for a while after arrival. No offer to refund the tip or fee. The food was also cold already when they brought it out. Interestingly, there was a delivery motorcycle parked outside.Incomplete orders, long waits for delivery.

Service needs improvement but a good experience overall

Top quality food and the staff are amazing

All their food is yummy and staff friendky

Food not bad but people would be nicer and more efficient

Good wholesome food. Friendly staff.

It is clean but the service took longer, yesterday was the 1st of March which means its a very busy day but only 3 ladies were working. Ill suggest the Management hires people or make sure they put more people in the roster especially on busy days. Were rushing to come back to Newcastle but we had to wait for an hour overall. Thank you in advance

Friendly service, just a bit short staffed

Absolutely terrible! The burgers were disgusting! Squashed, burnt, dry and NOTHING like the photos behind the till of what they should look like!ZERO STARS!(I have photos of the burgers we were given but cant attach them to this post.)

Ordered Food and was told that it would be 1 hour . They closed and did not deliver the food we ordered . We had to make other plans to feed our family.

The absolute worst service you’ll ever get anywhere (besides anything state owned).

Its good its better its steers

Fast service. All the food was nice except the buns were stale.

Awesome loving the place n the food always

I have been waiting for my meal for almost an hour now, if they cant do their job the should rather close down

Waited an hour and a half for my food to be delivered, needless to say it was cold by the time it got here. The call center could not tell me if my order was on the way or still with them. Only one delivery guy was available.

Dont really like their food.

Best cheesechips in town

Always good to visit

Always friendly staff

Every time I order at steers its a bad experience over and over again.I placed an order waited 1:15 Hour and phoned again just to hear they dont even have a order like it on the system???? I phoned the number on google to place an order for the Three Rivers Branch which isnt even the branch in Three Rivers number but the call centre number... Please update these details....

Good food, but service slow and unfriendly

Nice place safe

Friendly hardworking staff

Fresh food like it

Fast service

Friendly service

Excellent service

Very fast and friendly

Fast service

Slow service

Excellent

Loved it

Good service