Great advice on large purchases... Big up to Olga - amazing saleslady!
Not a bad place...easy access etc. I think staff need to be a bit more knowledgeable in special case scenarios e.g. the limitation of gas bottles and exchanges. This would have made my visit a bit easier. But other than that....no complaints...will definitely come back.
This Builders Warehouse is compact, but they have everything that I need for a facility management point of view. The staff are friendly and well trained! More importantly, Covid is taken seriously!
Prices on shelves different from what you pay - best to be aware of it before you pay - doing credits takes forever...
The parking is really not great. Also when I was there today the paint section was in such a mess... it was so difficult to find anything.Otherwise its a nice store
The smaller builders express has more stock than the big builders warehouse and the staff are most definitely more pleasant .
Good shop. Reasonable prices.You can fing most of products you need , regarding building.
Excellent small builders always quieter than the rivonia Builders and good selection of stuff
This is a great little express in the area and has most of what you need. I like visiting here. Not a lot of queues which makes it perfect for a quick in and out. Very convenient.
Always find what I need. Service not the best, but very conveniently located
Reasonable place to shop. I did that the floor staff are a bit more attentive and helpful.
Not bad, has what you need
I own a cleaning company that specializes in post construction cleaning. Currently contracted to Shancon Projects with developments in Morningside. This is a convenient location for a quick in and out when running short of supplies. The store is hardly ever busy, except for Wednesdays.
Good and accessible to everyone including people with disability
Well stocked. Helpful staff. Some items in dire need of price tags. Good store
Not a good experience if you want to buy paint . They were unable to mix paint due to nozzles being blocked and some other issue with blue pigment spring not working. I got the impression no one really cares and that management is poor.
Amazing staff who were super helpful. Got exactly what I needed in under 10 minutes
My favourite of all the builders. Small, but mighty well stocked.
Not sure if they have had a management change here but the service has vastly improved since my last visit
Do not have keys cut/made here. I had two keys copied three times each. None of the six copies worked. When I came back for a refund, the cashier told me I was the second person that day who complained about poorly cut keys. I was able to get keys perfectly cut nearby at Mica in Benmore.
Terrible service. I constantly have to wait 1 hour to 2 hours just to get assisted by the receiving personnel. When I asked the security guard, she told me the Receiving guys are currently on lunch so I need to wait 😤. As to how low long ? She had no idea
Really great convenience and prices but about 25% of the time they have to send me to a bigger Builders Warehouse.
Good for yr hardware open till 6 dly
Like the old local hardware stores of old. You dont always get what youre looking for, but they generally stock those items that you need when urgent DIY is needed.
Handy hardware store, only for the essentials. Not the widest variety.
Most of what you need is there however sometimes there arent enough tills operating.
I always find everything i need here
Was looking for alien keys, but I could not find any. I drive all the way after confirming online that they have stock, only to be disappointed.😫
Staff is getting so much better, friendly, knowledgable
Staff are more interested in talking to each other than assisting the clients.
Good service and a fine array of hardware store items for sale
Nice place to buy electrical, plumbing and building materials and most of the staff are friendly and helpful
One of my favorite builders
Good store .One person in the store that was really helpful was Pontsho.
No one helps you without asking....no help getting stuff to car either...not a happy experience
Always finding good deals at this store
Nice little hardware shop that provides most of what one would need. Service is not bad and it has a little of everything.
When you have been to 1 builders then you have been to then allThis store is as per the restStaff are no help and when you ask a question they tell you they dont stock the item you are knocking for just to walk around and you find it on a shelfWhen you show them that you found the item you asked them about they just look at youThis is what happens when management is not on the floor to keep an eye on staff
I manage to get what I need at all the times, and the staff is helpful.
Good place. Nice staff.
Very pleasant shopping experience staff friendly and the store I must say recently is neat and tidy when I pop in there.
Staff was very helpful.
Very helpful staff, and convenient location.Cost wise is also reasonable.
Friendly service in the garden department
Extremely helpfull !!! A Complete difference to the Rivonia/Sunninghill Branch. Manageress really went the Extra mile !!!
Good specials on seedlings. Covid safe shopping experience.
Its a small builders so not too much variety but good for small/odd things you might need. Garden section is nice especially the low light plants. parking is limited and staff arent well informed on the products.
Staff in store refuse supplying gas which is listed on the online store
One stop convenience
Great service
Service so so bad.
Sales guys made me wait 40 minutes to get my brush cutter. After telling me that the two in stock were returns. He then emerged with a brand new item.
Always need to look for someone to help in the respective departments, often has low stock of popular items, few cashiers at times and they dont ask one anymore if the purchase/s are cash or on account resulting in a delay as they presume it is cash and require a supervisors code to void as different windows are used foe the two types of transactions.
Friendly & helpful staff
Very friendly and helpful staff.
Great service
Guys there always helpful
Very limited stock and low availability of items, staff extremely unhelpful unfriendly.
Convenient hardware store to get all your household and DIY products.
Limited range. Very expensive.
Not bad at all
Phoned for an item they said they had in stock and when I got there they never had
Handy, well stocked with great staff
No service whatsoever
Good quick service
Stuff so helpful
They are reliable
Whilst this store is good for a quick-in-quick-out, they have yet to master the concept of click-and-collect and the service in that regard is woeful. I went in to collect an order after the pick up time and they have not even commenced the process, so I ended up picking my own order. Really disappointing to see how retailers can mess up something so simple.
Very good, but parking is too small
Great servive
Slow when paying. Wait a long time.
Lovely, small Centre. The man working in the garden section is especially helpful - gave us advice on planting our garden and helped us out with everything we needed. Wonderful service.
Good service
Great
Just purchased an item here and had to use my cr card. The card machine was so disgusting it left a residue on my finger after using it. How unsafe?
Went to buy an edge trimmer. Half the items didn’t have the prices displayed. No stock of the ones that were on display. Staff not knowledgable about the product and not really interested in providing assistance or advice. Called for the manager but staff also not keen to assist with that request. General trend at this store. Poor service and no stock of everyday items. In future I shall be shopping online or at a competitor.
Fantastic service. Efficient. Everyone friendly. Really nice.
Good customer service
Very poor service
Nice place
Convenient location with easy parking. Not too big not too small. Neatly laid out isles
This store has really turned itself around before I could not go there now the staff are helpful and polite
Always such friendly and helpful staff!
Good friendly service and very helpful.
The staff are great. Friendly and helpful. Had keys cut by a young guy. Awesome job.
Helpful staff
Always helpful
Good
Just tried to order topsoil and compost from Builers Express Bryanston. Shocking service from both call centre and the store - was told that the call centre was in place to lessen the load on the store and to discourage customers from contacting the shop directly! When finally got through to Builders Bryanston was told that I have to come in and pay for deliveries as payments cant be done electronically by assistant not interested in assisting. Moral of the story - store has no customer service
Not the name Express, so dont expect to see Main Stream Construction stuff here. The DIY types will be satisfied.
Always very helpful with great service from Quinton.
Nice little store and well stocked. Staff need to be trained though
Only one teller available for about 10 people, other teller was dealing with a hiccup. Unfriendly and didn’t help me when I pushed my trolley with seedlings to my car. Very disappointing ☹️
The staff are unhelpful, not a nice experience at all.
Love it
Not enough tills open and not enough direction on queue and distancing
Paint department - Mbongeni has been an awesome help today... fabulous service
Awesome we got n account there Hentie Meyer Civils
The housekeeping at this Builders Express is something else. They run dirty smelly water down their entrance into the street and block the water drains.. Papers and plastic are littering the pavement of the house they rent next door. Large trucks park outside in front in such a way that cars cannot see oncoming traffic and it is an accident waiting to happen. They do not even put somebody to show traffic whether it is safe to pass. I witnessed a potential accident last week and nobody seems to care in the least.Complaints are ignored. The manager, it seems, does not take calls.