Great burgers. Excellent service.
Food was brilliant. Service experience excellent
Meal was superb. Hamburger was one of the best Ive had in a long, including the chips. Kids had chicken strips which went down really well and we all ended of the meal with waffles.
The service was spectacular and personalised, the waiter referred to me by name every time he came to my table, itβs the small this that make a big difference and the food is always good, highly recommended.
Great service, food was just as good. Will definitely go there again.
After the driver having to wait for 1 hour for my food to be prepared, I received it ice cold!!!!!!!. My office is 2 minutes from the restaurant and the driver delivered promptly. Shame on you Rocomamas, I have supported your establishment frequently but sadly you have not deserved any recommendation from myself or our organisation again!!!!! My sentiments go out to the poor frustrated delivery guy. IF you had such large orders to fill , then how come mine was cold when it was prepared at the end????
It was qiute calm nd clean..I only saw male staff . then I asked the waiter who was assisting me about one of their burger special an mistakenly he orderd the it although I was only asking.wich I dint have a problem as it might have been an error on arrival at home the ribs I ordered were not well cooked but burnt through out please and my family keept on complain about the meal
Best Nuttella Waffle Best Best Value for money best. BUT. I have few issues.. The dessert was served with ice cream yet i was given only a fork as cutlery ...i had to use my fingers to lick off the icecream and chocolate sauce. I also dont know whats going on with your salad. I ordered a Ceaser salad and opted to swop bacon and croutons with avo or something else as I dont eat pork. To my surprise nothing was offered to me but I was told they cant swop anything. Well I was okey with it anyway but it could be more reasonable to have options where Im able to swop anything on my meal even though I have to pay extra as long as I get to eat what my heart desire. Also.. I had to eat my salad using steak knife as Cutlery since the waiter told me thats the only available cutlery disappointing because you serve your salad on a wooded bord with a film paper underneath which I had to constantly spit out as it attached to my every forkfull of salad. I dont know if Im making any sense but hope youll understand. Lastly. May your stuff not eat and gossip about guests in front of guest as its unappetizing to see my chef chewing before I even receive my meal. But overall. Its just a few things to be corrected. You are good. Your food taste makes up for every flaw. I was impressed.
Had to follow the waiter around for service, remind her of our order, ask for the card machine after asking for the bill....but this is a quiet clean lace for lunch
They initially forgot my drinks order, but they got it sorted out quickly and got it delivered to us
Shop was quiet , order was late and not delivered like I asked .. food was cold .. not the best today ..
Good food and service. Took slight bit of time for food for 5 pax to arrive, but overall, not too bad
This is the worst Rocos Ive ever been too. The service is horrendous and the people are rude. Dont waste your time coming here.
30 minutes for burgers in empty restaurant, meals after everyone else, mixed order...not good
Great food. Good service
The food is excellent. The staff is great. The only problem was that the place was too noisy. Staff screaming, loud rock music and I was the only customer. I couldnt wait to finish my meal as the noise was a bit uncomfortable. Will use other less noisier branches next time.
The staff here are hands down one of the best staff Ive ever had the pleasure of dealing with. They are always happy, always smiling and always on the ball.The food was great as well, lovely atmosphere.
Best service ever
Nothing out of the ordinary here. It is in line with everything you have come to expect from this franchise. They have ample seating both inside and outside on a covered patio. The shopping centre is quite busy leading to lots of foot traffic passing between the inside and outside seating areas. Sadly there is no bathroom and one must use the complex facilities.
Awesome Id go back daily
Great service from Nobuhle, always smiling,and the kitchen for the great food. Thank you guys . Will Def come back. I give all of you 10/10...
Really Good!! The freshest Dang burger Ive had from a Rocomamas!! Pickles, Tomatoes & Onions! No matter the burger type!! The basic done proper!! My Friend and I were in burger heaven!!
The food was delicious good hospitality
Still one of the best burgers around.Beer on tap selection that evening was lacking. No cherry beer either.
Best service , the food came in time and the place its self beautiful, welcoming and friendly stuff. And reasonable prices
My coffee was sour, I informed the waiter and they still charged me for it. The food was cold and the service was horrible. I am never going back there and I love Rocamamas.
Ohhhh too bad! Staff were not at their best at all. They chit chatted all the way ignoring customers. Franchise owner must be watchful. This attitude could ground business.
Absolutely amazing service and its kid friendly. The music is not too loud.
Staff did not turn up at workOne waitron only servingWaited ages to get our mealsTea looked like dishwater. howeve we understand New Years day no staff turned up.
Well I ordered a Veggie Burger, cos Im vegetarian and they served me with a Beef burger. So if I could give them 0 stars, I would. Never again.
Probably my favourite RocoMamas. Truly friendly staff and delicious food as always.
The menu is bit different from your normal restaurant but the food is mouth watering
Delicious food, fast service. We love RocoMamas!!
Rocomamas never disappoints! The Grayston Drive Rocos is no exception π!
Great restaurant great food... got the best service from the lady taking orders at the front desk
Great food and generous portions. They also have vegan and veg friendly options!
Great food, atmosphere and service. Easy venue for a quick lunch
Great food, but they donβt accept international cards.
Very lovely
Charlotte rocks one of the best waitresses ever!
Im a regular, great food, great service, puts the other branches to shame
They are always prioritizing under eats orders then customers in house.
This place needs a 0 review. Finally getting to eat my dinner now , almost an hour an half after ordering. Burger is cold and tasteless. Chips are like rubber , probably because of standing for so long. The phones just ring for management , but guess what , there are multiple people manning the orders phone. Tells you a lot about their customer service and priority. Will definitely not order here again , personally and for my company. Rather visit the Steers next door.
Uncongested outdoowish eatery. Best burgers ever!!!
Unbelievable burgers, world class. Staff are amazing, very friendly and helpful.
Taste great.
Always deliver great food. Not to be said for the other rocco mamas in Johannesburg
Tasty halaal what more could I ask for
I absolutely love RocoMamas! Its a party in your mouth!
I always enjoy Roco Mamas.
Great milkshakes and good value for money.
Good service and great food.
Great service and fantastic food. Absolute pleasure having this particular RocoMamas so close by.
Enjoyed my food and the service was excellent
Best service, quick and efficient...love the food.
Great service. Loved it
Nice service and quick delivery.
If I could give this place less than one star... I would give it negative 5 stars.Food took 45mins to get to our table and the burger came without the fries...The other tables who arrived after us .. Received their food first...Sorry it was the worst rocomamas experience to date.
Yummy wings and good service
Very bad waited 30mins even more for my order
Great fresh burgers, especially the chilli cheese bomb!
Friendly staff and best burgers. Portions are huge!
Great food and great service
Delicious ribs and really good Old Skool BBQ sauce.
Pre ordered food but it still took long and one order in particular only came when others had already finished. The burger I had was nice though.
Enjoyed the food and staff friendly
Amazing Service and tasty food. The wait to get your food is to long.
Great place for kids love the burger
Great services and great food
Brilliant!!! Great food. Great vibe
Great tasting food spoilt by getting cold standing on the counter for more than 5 minutes before the waitress decided it was time to bring it to the table I sent it back and asked for hot food - which I eventually got.
Love the wings. Could do with space
Whether the place is empty or not,doesnt make much difference bcoz their service is at snail pace
Great food and vibe!
This Rocco mamas takes ages for the orders to b out
Food quality is ok, but not great
Nice place, i loved it.
Good food, nice spot.
Very good burgers and fries.
Amazing ribs and wings combo!! It a must have!!!
I think I cant get enough of this place
Great and fast service
Loved the burger...
Quite busy at times....so they dont give you the service or attention if you happen to be just alone
Mushroom swiss burger such a winner
Friendly good service
They never disappoint
Good grub.
Horrible kitchen staff! Took 45 minutes for our food
Good Chicken wings
Very bad serviice
Great service
Great meal
Very nice
Simply awesome!