Worst place ever!!! First time in the area and what I experienced was shocking! Im waiting for an Uber so I decided Ill go inside the store to get a drink. When I walk inside there is literally NOONE inside the store! I waited for about 10 minutes inside calling out for assistance and noone cams out. After about 10 minutes or so two guys come out from the back like they didnt just leave the store unattended! I went back in and told them how unprofessional that was and how disgusted I was. They were giggling and said they had to do something at the back. I asked if it was that important that it felt okay for them to leave the store unattended and they both replied yes!! One of the guys name was Mafika and the other one was bald. This really needs to be addressed! Im very disappointed. LITERALLY THE WORST PLACE IVE EVER BEEN TO!
Shell garage Cosmo city. The staff is great and excellent service however I feel like the management there is failing these staff who always provide great service and the reason why I have rated them this way is because for the past 3 months there has been issues of service delivery. No petrol every time and you can imagine how much money they are losing every week, there has to be a day where there is no petrol and to make matters worse they dont even put a sign to alert us so that we dont bother going in there. They will let you go in and you are waiting for an attendant to come they all just disappear and expect us to know that theres no petrol. I dont know what is going on there but this has to stop or they can close their doors. What is key is for them to communicate and put a board out there however the staff were told not to do so??Its really pathetic. Service levels will go down because of this.
Peek hour (14h00-19h00) time its not a great place to be. The petrol tenants are slow and dont do the jobs well.Be prepared to wait 10 to 15mins to get attended to.
Awesome service good environment great people
Cheapest filling station great staff
Love this place.. Always kind and clean
Best with prizes when filling up
Petrol dololo for the past 2 months.... 🙂
Get a massage and relax!!!
Worst garage in cosmo.. Sometimes there is no petrol.. The empoyees are not friendly or they dont attend u.. U can wait for an hour just to pout petrol
I dont know how many times I had to leave because I spent 25 minutes waiting Im just not using them again they are very slow and rude
Good service
They are so disrespectful 😈
Great location, great service. Very busy but service is quick enough. Located in a very busy spot
I love shell garages with all my heart i was so disappointed by the way that petrol attended that was surspose to put petrol on my car but the guys on the four coute dont care about the clients at all weather you are driving
Poor service from the stuff,you to.wait 20 mins to attended too,i had to leave
Bad customer service
Always no petrol
Service is perfect. Staff soon polite and helpful
Its okay
The cashiers could improve their speed
At the Honeydew shopping centre. Very convenient.
Small garage but smart,with small sitting section
Just meets expectations
Just a normal filling station.Nothing special or bad about it
Its k
For a place like Cosmo, its pretty decent
Full all the time and fast services
The attendant had to go and assist another customer before he gave me my change,so I had to wait for him to assist the customer who came after me
Always a good stop with ever friendly staff
Because is nice and good service
Got the good service.
Convenient garage as it is around the corner
The service is not that bad
Poor poor service staff they ignore customers u can wait 30mins no one attending
I mean... Its a garage... Theres petrol
Ok service use only when desperate
Clean and service good
Fairly good service
Problem is the place is small and they make it worse by not managing the cars coming in and out of the garage causing a mess and no space, hence I avoid using this garage.
Because my home is located on that Aria.
Poor poor poor service from all staff
It a good experience
Entrence not good
Always congested with the local 🚕
Excellent service
Clean and staff respond on time
Easy to access
Cannot handle pressure
They are efficient
Great serve
Speedy service
Good service
Always too busy
I like the services
Slowest service ever
Slow service
Poor service
Slow service
Good
Awesome
Always busy
Friendly staff
Poor service
Always full
Service is poor
Slow
Clean