Great service from staff and very friendly. I enjoyed my research visits there. 👋👋👋👋

One of the best site I ever been too before, thus it was of the educating field, much more convenient for one elevating his/her own intellectual and it also restores back the roots of who we are in an professional manner.

Its a wonderful place to be.

This was my first visit, so it was awesome inspiring for me. Security is tight as it should be. The processes ate strict which is understandable, and ensures no frustration. The records I requested were available. One was an incorrect file but they fetched the correct file very quickly.

Friendly security. Good virus scanning. Excellent staff. Very helpful.

My son and I found records on my family tree that I had NO idea even existed and events I never knew transpired. The staff was very informative, kind, helpful amd understanding.

They lil bit slow, but they complaying with covid regulations, screen at the gate and socia distancing is observed

Its a government facility what else do you expect.

Well organised

This was an excellent experience, from arrival at the main gate to obtaining the information. I had been wanting to find out about my grandparents divorce for years and could not have had a better and speedier result. The attendant patiently explained the system, I was lucky to find the reference and the file was quickly delivered. On departure the person at the gate enquired as to whether I had been successful This is clearly a well run department with committed employees. Well done!

The National Archives are a model of efficiency. The building is a haven for serious researchers and the staff go out of their way to assist. Their assistance is very efficient and professionalism is the norm. A very high standard of service delivery is maintained.

Forthcoming & courteous staff about services, in as far as their challenges and/or limitations. I managed to gain significant ground on my research. Other than that , my overall experience was good.

Very efficient

Very effecient and helpful

A very interesting place. Staff extremely friendly and helpful, from the parking area up to the room where the files are viewed. One complaint, its extremely cold in the viewing room in Winter. Could have done with heating system.

Nice place

Very friendly, efficient and professional staff. Mary, in particular, was incredibly helpful and pleasant. Wear layers in the winter, it can be quite cold.

Very helpful public workers. Nice layout

So educational. You can grasp a lot of information

Mary at the reading room assisted me. Thankyou for your excellent service. You were really helpful.

I was impress with the amount of items they had, it kept me busy for the whole day

What an amazing experience. I enjoyed every minute

The staff were fantastic... friendly and helpful.

If you are into history or genealogy this is definitely a place to visit

Amazing filing system that works. World Class record-keeping.

Not at the location Google maps suggests. But overall very friendly and helpful staff

Only 25 files per customer. Many people come from overseas for research. They dont have much time. If they need 100 files they arrive at 8 and by 1 the batch is finished. In Bloemfontein there is no limmit.

Had a very good experience. Friendly staff that helped out when needed. Got the info need.

Pleasant experience, all staff are friendly and helpful especially Mary

My favourite place. Wonderful service.

Organized.Have received outstanding service from Mary.

A government entity. The security is really tight though I dont know what they do here or keep.

The staff is super helpful!

A place of invaluable importance to the Republic of South Africa.

25 files per day not enough. What abt researchers coming from overseas.

The service is simply pathetic if not non existent let alone the passion to do some kind of work

Every South African information kept. Isilulu

Staff friendly but do not seem to be able to resolve queries

Dis functional, after an hour left without necessary info

Staff not as friendly or as helpful as they were on my previous visit

Nice people to work with

They always come to the party and everyone makes it their mission to get you who and what you want

When u need previous or present information regarding cases

Very helpful and friendly

Very helpful staff

Awesome very helpful

Experience great service

South African History storage place, articles goes back to 1800s

You forgot it - they have it!

Good place for research

Excellent service

Helpful

The heritage destination