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Allen Joss Ford
2 Braam Pretorius St, Annlin, Pretoria, 0182, South Africa
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Lo
Review №1

Newly updated showroom amazing lighting

Da
Review №2

Great service and friendly personnel. Highly recommended.

Di
Review №3

A beautiful and cosy place. Speedy service providers. Friendly and helpful staff. Client waiting room available.courtesy services offered. Thanks for the newlook appearance. Thanks for everything. 😃😷🥳

Pi
Review №4

Took my vehicle in for a service here for the very first time and I must say I am impressed. I wasnt the first costumer in line and they only took 2 hours to complete my vehicles service where other franchises would normally take the whole day to service my vehicle and they even tightened my handbrake without me having to notify them about it. The only down side I found was that although they cleaned my whole vehicle some small places werent clean properly but it was minor so I give them a 4 star rating. Costumer service is excellent and they always greet you with a smile, they provide you with that warm welcome feeling.

He
Review №5

Did give me good advice ! Friendly staff .

IP
Review №6

We still have a very long way to be involved as South Africans in some areas of sales. The are still issues to be solved to make us understand each others divers believes.Thank you for the warm welcome by your reception desk / information desk Lady.She treated us like true human beings with that humble WARM WELCOME.may you kindly respond to the letter we dropped for the dealer Principal?From Luvuyo Orphanage Home?Kindly contact the sales tickets guy to donate or buy 5 tickets as a token of a helping hand to the needy Orphans.Your utmost response into this regards will allow us to hand you the certificate of appreciation to your fellow community intervention goals.We are looking forward to hear a positive response from your Dealer Office regarding our humble request.You are the champions of Pretoria in terms of Selling US YOUR Ford

Kh
Review №7

Im impressed with the fast reliable service..,......welcoming

Th
Review №8

Took my fiesta st for service, the first day i went the service advisor told me that my service plan had expired and will have to pay cash. He was a bit rude about it and i left.Went back the following day and was assited by Karabo who was really helpful and made sure that I get value for money. Took the car in at 7:00 and Received 3 hours later at 10. Great service

Ol
Review №9

Good place to visit and friendly workers.

Th
Review №10

Good service. Employees are very friendly

Na
Review №11

Trying to book a service is a nightmare. Youre put through every worker there and get no assistance.

Gu
Review №12

Great service 👏 and very friendly and helpful staff!!!

Mm
Review №13

The Mazda Dealer show room is well positioned. The Mazda services workshop is open every weekend. Customers have nothing to bother their masters with leaves of absence citing taking their vehicles for service as services can be done during weekends.

Ma
Review №14

Not user friendly, just so ecomic in every part they sell, not realable. Its unfortunate thier business model suits themselves and no one else. With such a big brand associated i wonder.

Fe
Review №15

Will never take my car here again, took my Wildtrak for 80 000 service, they claimed theyve cleaned the brake shoes/drums. The car started making whistling noise the following day. When I take it back to them to fix their shody job they wanted me to pay for attending to my car again....

De
Review №16

My daughter called the service department for advice on best tyres for ranger , and overheard the manager say just tell her to call the tyre dealer...poor response

Ma
Review №17

Very good service, the workshop manager called me back with my with a solution to my problem in minutes.Thank you.Rohan

ma
Review №18

The dealer is customer centric. Outstanding service

Pe
Review №19

What a useless bunch of service department people. Reported that my brand new car has a steering issue. Their comment was that I am a sensitive driver. After many times of fighting they woke up and realised that the steering rack was faulty. Steering rack is replaced now other issues arrises and they do nothing.Take your car for a service here and you might be worse of than before. 3 services and they still can’t just fit a screw for the mudflap.I must probably tell them like babies. Are you going to put in the screw in the mudflap?Took me 3 people to explain that the wiper needs replacement. 3 people. Amazing.

Ju
Review №20

Been making use of Lazarus Ford in Centurion, Worst service and customer care ever. Out of being Gatvol I took a chance on phoning Allen Joss Ford and it has been smiles since then.Excellent customer service and speedy assistance.Long story short, 2018 Ford Figo was giving gearbox problems, Lazarus Ford offered to help in 3 weeks time of reporting the issue mean time I have to drive the car, running the risk of a break down. Phoned Allen Joss Ford late afternoon and offered to help the next Morning 07:00, car booked in for new gearbox got offered a courtesy car.Thank you Mariska - Service advisorThank you - Allen Joss Ford.

Pe
Review №21

Great and friendly service.

Ch
Review №22

Extremely helpful and friendly staff. A joy to do business with them

Br
Review №23

Excellent service from the service department. Ian you are an excellent service advisor, keep up the good work

Je
Review №24

Do Not Go Here. You will buy a car with the great service one recieves! Best guy to talk to was Sibu who not just helped me in choosing a wonderful vehicle but provided the much needed assistance from the bank and also the delivery of my new vehicle. Best Place in town to buy a Ford. Cant wait to do more business with them.

N
Review №25

Service department is Excellent New cars sales treat you good when they know they have a deal

El
Review №26

Thier service was very good. They serviced my car as I wait

JO
Review №27

Even though they are renovating the place, the service is still acceptable. However, to have one salesperson handling the spares is asking a lot. Poor Edwin is really running around. And YET, he does it with a smile. Cudos.

An
Review №28

Poor customer service. Receptionist talks over you when you try to explain what you need (obviously because she wants to get home early to celebrate new years while Im stranded hundreds of kilometers from home). Zero effort made.

Wi
Review №29

Got my Figo parts that I needed. Good service

Ge
Review №30

Not a good garage to have your vehicle serviceSeems like they hiding things from clients

Xi
Review №31

Very friendly and excellent service from Edwin in parts. Excellent service

Th
Review №32

Exceptional Customer Service 👌

Ji
Review №33

Service department is horrific, the arrogance is unbelievable. Comes from Managment, all the way from service manager down to the smallest service advisor.These owners should really look into the managment and sort things out. Never ever had such bad service from a dealer. Service advisor speaks to customer incredibly badly. DONT TAKE YOUR VEHICLE HERE FOR SERVICE OR FOR ANYTHING ELSE!

Le
Review №34

Wonderful service. Especially the sales lady Grace thank you

An
Review №35

Bad bad bad service....never fixed the problem my Ford ranger wildtrack had. This is the 3rd bakkie of mine I am having problems with that has to go back 3 to 4 times for the whole day to fix the problem. Told me they tested on high speed where the the problem is and after i checked my tracking report for that day the bakkie was around the block so they lied too.

Ja
Review №36

Poor customer service. They give contradicting information over the phone versus in real life.

vi
Review №37

Good service parts

Ke
Review №38

The service is bad. I waited hours just to get my brake pads changed. Twice in one week and they said they cant hear what the problem is with the brake pads. They keep saying that they are waiting for them to confirm from the factory.

mn
Review №39

Great service in parts section there is a guy called Eddie high standard service

Tu
Review №40

Great service and friendly staff....compliance with Covid 19 protocols very impressive.

Cr
Review №41

We purchased a new vehicle from Grace at Allen Joss in November 2019.All I can say is WOW!Grace you were an absolute pleasure to deal with! You were patient and worked around our busy schedules, never rushing us or pushing us so that you could close the deal.You put us, the clients, at the centre of your work and that is what we appreciate! Your professionalism and attitude were far beyond what we expected.We will definitely be buying from Grace again! You have won yourself a loyal client.Mr DP, I hope you know what a gem you have in your midst. Take care of her because she is most certainly taking care of your business!

Dr
Review №42

Excellent service we received from Sibusiso Sigudu their Sales Executive. We manage to conclude a deal within a week of enquiry. He follows up and make sure that one understand all parameters.

Ne
Review №43

Service advisors here are really friendly and has good customer service skills, I have been taking my bakkie here from 20 000km till today, I am now at 200 000km and never had issues with my bakkie. Technicians should be doing good job as well I guess.

Fi
Review №44

Best service all the time.

MA
Review №45

Friendly staff, excellent technical support and staff. Value for money

Fl
Review №46

Poor poor service department, I was depressed about their service on the 28 April. I dropped my car before 7am and i went back at 14h15 but my car was not attended, then they called me around 4pm to say the car is ready, when I get there I waited another 30min for my car. 😭😭

HA
Review №47

Great service

El
Review №48

Friendly check in. Well organized. However booking on internet for a service did not register. Will rate service once completed.

Ne
Review №49

Very easy shopping and Elmas is a great place for a bite.

Wi
Review №50

Very poor service reception

Ri
Review №51

Friendly croud, servicing and car maintenance.

Au
Review №52

Best experience as always.

Hl
Review №53

Im happy with their service especially Edwin sales person

th
Review №54

Thanks for the good service

Jo
Review №55

Best Ford in Gauteng!

He
Review №56

Excellent and efficient service, thanks to Ian for all the help and updates

Sh
Review №57

Good Service, timing can be improved.

Ch
Review №58

Thanks Jonathan for going the extra mile and getting and sourcing all the parts

em
Review №59

Excellent service. Thanks Sibae-Edwin

We
Review №60

The Allen Jose Ford dealership is by far the best experience I have ever had with regards to owning a vehicle. Not only is their service staff fantastic at their jobs but they always do that little extra that makes you feel like an appreciated clientvwell after the sale has been made. Their sales staff has always treated me fairly and always look at the whole picture and what my needs vs wants are to help me choose the best vehicle and options. Brilliant team with a brilliant principle. Cant go wrong with Allen Joss Ford!

Pi
Review №61

Good

Ca
Review №62

Awesome service from Charlene!!!

Sa
Review №63

7 days just to fix a seal. No vehicle provided for all that time.

Sp
Review №64

Excellent and extremely fast service. Traded in my car without any problems.

Di
Review №65

Still under renovations and therefore inadequate parking space

Wa
Review №66

Out of most of the Ford dealerships, Allen Joss Ford is definiiley number one when it comes to vehicle sales and after sales service. I Highly recommend their services.THANK ALL OF YOU @ ALLEN JOSS

Th
Review №67

Everything is under control Ive got the best service ever

Ca
Review №68

Excellent service under conditions with the covid 19

Mi
Review №69

Fast and efficient service.Staff friendly and competent.

Co
Review №70

Always gives us great service

Ca
Review №71

Great speedy friendly service at a very competitive price.

AN
Review №72

Excellent customer service, very caring staff

Ad
Review №73

Brian Potgieter Very Helpful

De
Review №74

Friendly and professional

Ad
Review №75

They cant pick up the blady phone.

Na
Review №76

Best service experience.

Et
Review №77

Very satisfied with this place. We always buy cars here and have also preferred this place to friends and family. If you would like to buy a first hand car ask for Urania.

Md
Review №78

It is a very popular diler where you can find a very good car that you can trust.

ma
Review №79

Sales person gave the best deal possible

Sh
Review №80

Friendly and good service

th
Review №81

Superb covid 19 complient

Pe
Review №82

Very friendly and professional service from Robbie and Angelique. Was a pleasant experience buying a new vehicle from Allen Joss motors. Would recommend them any time.

Pa
Review №83

Had my car towed in to Alllen Joss Ford on the 23rd of December 2019 to date I havent received my car back, when I call it goes through to a very rude receptionist who transferred me to God knows where because the phone is not answered then it goes back to her and she transfers you again...and again. its very Frustating

Vi
Review №84

Fantastic service. Very friendly, everyone wants to help you. Would definitely recommend this branch if you want to service your Ford

Ch
Review №85

Service department customer service is absolutely poor.

Su
Review №86

Ben in the servicing department is 11/10. Friendly, helpful and much more. He Gave me excellent service.Thanks Ben

la
Review №87

Best service ever as always thanks Allen Joss for always the great service and nice tea ,my Wildtrak got the spa it deserved,worth every penny

in
Review №88

Friendly service on new vehicles - ask for Urania Linde

Al
Review №89

Excellent reception and fantastic service. Robbie Roberts remains to be one of the best new vehicle salesman in South Africa.

Em
Review №90

Friendly service.

Ma
Review №91

Great service is provided

Ch
Review №92

Im a waiting client that is waiting for more than 4hrs for a 15 000km service?? Only waiting client, do not see reason?

Br
Review №93

Best Ford garage in Pretoria! They actually want to help you.

Et
Review №94

BRILLIANT, PROFESSIONAL, FRIENDLY SERVICE. MR. SCHRENK IS A WORTHY ASSET FOR ALLEN JOSS FORD.

St
Review №95

I only went to the parts department.And the service was greatPlus the parts was cheaper then what I found them for from a scrap yard.

Du
Review №96

That take good care of your vehicle while your at work.

Mo
Review №97

The service staff was incredibly helpful and friendly!

Ge
Review №98

The service we received from Tebogo sales person was excellent, he deserve a huuu-shame.... Keep up the good work my brother.

Qu
Review №99

Very poor service.When i arrived the sales person was busy looking at someones vehicle inside the premises but the gates where locked, I could not enter, only after I parked my vehicle infront of the gate and walked in did they open the gates.Nobody assisted me so I left and came back an hour or 2 later.Upon my return the gates where open and I entered and walked around on the second hand section, one sales person was busy helping another client. The others just stood there looking at me. After a few min I left dissapointed.This is not what I expect from a company like Ford.

Lo
Review №100

The most pathetic service (if you can call it service). I visit them to buy a new Ford Renger wildtrack. The sales people does not bother to assist you as the client...maybe they dont need the sales and the commussion??? Then when i eventually get someone to assist me, i was told that soory sir i dont have the vehicle that you want to test drive. REALLY?? I am amazed tgat this dealership still exist.I will advertised this poor pathetic service to all my friends.I am happy to say that the opposite is true when i visited Lazarus Ford in Centurion to buy my Wildtrack.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:2 Braam Pretorius St, Annlin, Pretoria, 0182, South Africa
  • Site:https://www.allenjoss.co.za/
  • Phone:+27 12 567 5171
Categories
  • Ford dealer
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:8AM–1PM
  • Friday:Closed
  • Saturday:7AM–5PM
  • Sunday:7AM–5PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
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