Food was good. Service was good. Music was far to loud, so you end up not enjoying your food. Very noisy.
The service was great and the food was exceptional. The only thing that I did not like was that while eating there was load shedding and it seems like the store does not have backup power because within a minute the lights were on again at stores within eyesight. And worst of all the staff started leaving one by one until they were all gone and it was only us customers left in the store
Order was supposed to be medium but lange was provided with the additional Cost. I did not have the time to wait to resolve the issue. Tip. .. check your order when placing, paying and collecting. 3rd run in ive had with this store in a year.Big shoutout to all McDs . Please make a stationary menu available for customers. All the flashing through the menus makes it very uncomfortable for customers. Remember English is a 2nd or even a 3rd language to most South Africans.
They are very rude.. They are very slow. They dont know how to speak with the customers. There like more 5 clients very unhappy with their service. Some waited for more 30 minutes only to be told what they ordered is not available.. I m very disappointed in their service and Ill never go there again.. They need to learn customer service ... Their service very pathetic shemmmm
Ordered a salad I got a plate full lettuce and few dry carrots and 5 cherry tomatoes disgusting salad ever
Very nice place also the rooms are clean would recommend the hotel
Great service. I just had to run outside and back in again because there was no network coverage inside the store when I wanted to redeem vouchers from my app
Staff are friendly and helpful. But it was freezing 🥶 cold inside.
Good service. Friendly and helpful staff
Always the best in the east for mcds
Worst McDonalds experience ever. Cannot pack my Uber order correctly.
Went for ice skating session and was conveniently situated opposite the rink! Service was great!
Rude staff members with absolutely no clue as to what is going on. I was plainly ignored as 4 people who ordered AFTER me got their orders BEFORE me.
My favourite McDonalds in Pretoria
Last few times I was here the ice cream machine was not working.
Average to good service. Staff - smile and be friendly with customers.
Fast service and affordable as is th norm with McDs
Great service. Nice and cool and clean
Fast, efficient. only seems like they never have a cashier...always have to call one from the back
I b going dere again soon....superb place...great service
My bestie got food poisoning from ur food that is utterly unacceptable if this continues I will have to take extreme measures
Food was fresh and service quick
Very bad hot coke sometimes no jalapenos no change not happy at all
Great service indeed
Dry burgers, dirty tables!!
Great service but below mcdonalds willows
Not a drive through, its housed indoors
Quick service, proper execution on collection.
Excellent and fast service. Love the decor.
Great service.
Was good i enjoyed the food there
Just ok. Customers service was fine.
Great good just like any typical McDonalds
30 Minutes to make my McMuffin and then it turns out to be the wrong one!
Fast and efficient.
Loud Music playing through the shops speakers spoilt my apatite
Lovely place, always clean and not over crowded
Superfast service.
Friendly and fast service
I guess if you in the mall and desperate for food. You can come here. I complained about the old chicken pattie and it was replaced with no fuss so they good on that HOWEVER you will wait very long for your order here. Please try harder guys.
We sat there
Dont go on Sundays after 5. had the worst experience. after order they gave a table number, but didnt deliver to table, checked after 15 mins, the food was lying on the counter getting cold. and the ketchup machine was not working and it took the lady 5 mins to give ketchup sachets. burger was cold like frozen when I got to eat it. poor staff interaction.
Food is tasty but very expensive
Great
Good service
Never full.
So nice
Quick, friendly, convenientTypical McDonalds. Fast food done quite well.They are generally quite quick and accurate with orders, which is appreciated as it is fast food.The inside seating can at times be a bit messy, but in fairness, customers should be more considerate and tidy up after themselves.Other than that, not had any problems here
Its a MacDonalds, they are pretty much all the same. I like that. Some are cleaner and friendlier than others. This one is good.
We ordered McDonald’s yesterday afternoon. The chips were cold (we walked directly from McDonalds to our car, so it was barely 3 minutes). The worker who was packing our food also wasn’t wearing his mask correctly - his nose and mouth were open. In this time it is unacceptable that people in the food service industry are so ignorant and reckless while handling food.
Its nice place
Same as any other what prevented them a 5 star rating was the chips being soft
Efficient and quality service.
The environment is super friendly and fun. Theres alot of cool things going on
They are really quick on their orders and friendly staff. The interior could be cleaned more regularly.
I love it
Fine place
The store was closed just past 7 😳
Very nice and neat overall I can give it 5💥💥
Friendliness cost absolutely nothing in this world.
We had a good experience
I never had a bad service experience from them! And they know what ii want when ii get there..☺
It was ayt
Level of service was satisfactory
Took forever to receive 2 simple R30 meals with only us and one other customer.. very slow...
We are grateful for the wonderful, honest, efficient and kind staff that assisted us with my daughters cellphone that she forgot at the counter and they kept it safe... Special thanks for Emmanuen 🙏🎉❤️
Its alright.
The best McDonalds!! Where I had my first date
Tasty combos. Will hit your waistline but not your pocket. Great snack food to sober up or keep the night energised. LolNo healthy options. Slow service though.
QUICK QUICK GOOD SERVICE U DONT HAVE TO WAIT...
Dirty, understaffed, slow and cheaply decorated. Low tech compared to other branches
Ah man i come here all the time because their service is just great and the internet is also great,i use it downloaf youtube videos,instagram.whatsapp...and its always enough
Loved it
Loving it...
Very nice view space to rest and eat
Tooo noisy
Service was good
Quick stop after being at the ice rink
Nice
Unbelievable staff and service.Mcdonalds the grove rocks
The food is delicious. I love Mcflurry
I give them this rating because the way the staff treat the customer.They also do not give you some off the food you orderedIm deeply offended 😑😡
Not bad
You cannot even call anything served here food. If you want to poison your body, eat that happy meal
They take a while for a simple order.
Struggled a bit with my order because it was done through the Mr D app
The lady that was taking my order was not in a mood to really help, so she didnt even try to listen what i want and the music was really loud.
One of my favourite branch in Pretoria East.
Great food at cheap prices
Nice
Lovely quick service.
Bad food, good shakes.
Love die Mcflurrys.
The service was fast and great food quality!
Fantastic burgers and chips 😁
Its a McDonalds, ofcourse its good.
Prompt and friendly service