Cheap, quality is a step up from your friendly cell phone corner shop

Nice pleasant atmosphere and staff members most helpful

To be honest i wouldent even give them a star, service is bad, they have people working for them that dont know much of anything and they cant even open their shop on time... And they charge to much for too little

Fixed my computer but apparently theres a shortage of spare parts so it took quite some time

Store opens at 9h00 but 30 minutes later and clients are still standing outside the Monument Park shop waiting. Called owner and was told that they running late and that there are other IT stores in the area that I can go to. VERY UNPROFESSIONAL. Chases his own customers away.

Helpful staff. not expensive.

Great service at a reasonable price!

Came to store at 4pm and sign says we will ve back in two hours. No indication of actual time of return.

Had a pleasant experience here even though my computer was being problematic. Staff was helpful and kept me updated about the progress of my repair. Much appreciated

After advising me to purchase a useless laptop , they with pride and smugness said I am lying and they did no such thing. They do not only give bad advice but has no respect for the client. He went so far as to actually brag that he is so good that he does nothing wrong.Using them for assistance is a BIT mistake. You might think walking out the shop they are good...but wait till something goes wrong with the product. You will be met with a no care smug attitude.

Excellent service

Good service from sales persons and good products.

Great service from friendly knowledgeable staff and good prices

Ive been to this shop 4 times over the last year and am yet to find the service agreeable or anything in stock. Really not up to scratch.

Best shop under this francise you get assisted by a knowledgeable person not just a salesperson

Got there. It had a sign back in 5 minutes. Sure people need to go the toilet. But in this day and age these signs are reserved for the 1950s.

Please correct the closing time for Saturday

Great all the way. Awesome boss

Friendly, efficient and knowledgeable!

Sold outdated model router and refused return or swap for correct model even though still in sealed packaging.

Awsome Dwayne is so friendly and provesional. Thanks matrix

Nice friendly people that can help you with all the basic IT equipmengt

Useless. Was there twice. Both times they were late to open their doors. On Friday 8 Feb 2019 I waited for 40 mins until 8:40am and left.

Never buy from matrixeven if I buy from amazon with the insane shipping fees its always Les than matrix pricesid rather wat 6 days for my shippin to arrive than pay more for the same equipment

What a joke... It does not look it feel like a matrix warehouse. The services and products are also a bit over priced.

Average shop, friendly and helpful staff.

Hard drive replacement on carried out on my laptop and they installed a faulty unit. It took them two weeks to send it back to their supplier. The second hard drive also failed and still they say it will take another 21 days. And not even “sorry about that” from them. They should not be in business...

Awesome Service, friendly and sufficient

Very helpful staff!

Friendly service great advice

Friendly and fast service.

Unbelievably incompetent. These guys cannot even provide one with a simple quote

Knowledgeable and helpful

Its still a new store abit small...

Unhelpful service , Maybe my order was too tall however a basic data recovery without corrupting all the files on the drive was unfortunately not possible.

Poor client service

Staff not friendly or assistive.

This store is very old school and they have very little stock.

Very professional and they knew their job!

Small store with very few variety.

Good service

Happy with service

Great specials

Unfriendly

Average