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Giana Dry Cleaners and Laundry
Shop 15, Blu Valley Mall, Rooihuiskraal Rd, Centurion, Pretoria, 0157, South Africa
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Ch
Review №1

Will definitely be using Giana Dry Cleaners again! What a great experience, Raquel was quick to get back to me and advise me on what they offered. MJ kept us in the loop and speedily helped make the usually tediousness of dry-cleaning so convenient and smooth! Prices are affordable and the pick-up and drop-off was an added bonus!

Ri
Review №2

I had my wedding dress dry cleaned. The dress was collected and delivered! It looks better than before! I will definitely use them again

Mu
Review №3

Brilliant customer service. They fixed my Corricraft leather pillows that my dog got hold of. Talk about value for money, awesome service and a great turn around time. I can highly recommend anyone to them.

Na
Review №4

Wow wow wow! Amazing to get this level of service delivery still. Needed an urgent dry cleaning service done. Giana dry cleaners immediately responded to my request, collected and delivered everything, exceeding expectations in terms of delivery time. Communication was on point and I would most definitely recommend them to anyone in the pretoria, jhb area. Thanks again!

Ma
Review №5

Excellent and sme day service. Tailoring also done. Great customer sevice!

ge
Review №6

I didnt visit a branch, but all dealings were online and telephonic with Raquel. Our curtains (120kg in total) were collected, altered, dry cleaned perfectly and delivered again on time as promised. Best service Ive experienced in a long time from any company.Thank you, service like yours is rare.

Ch
Review №7

Giana dry cleaners provides the best laundry service. They are very friendly and helpful and my clothes are cleaned perfectly each week and the fabric softener smells amazing. Pick up and drop is done according to my schedule and payments are so easy to make. The online system is very user friendly and effective and the services are very affordable. Doing laundry is no longer a hassle for me, thank you so much Giana Dry Cleaners!

Da
Review №8

Excellent customer service, friendly staff and great experience overall!They contacted me after I e-mailed them about getting my wedding dress dry-cleaned. I had a lot of questions and concerns as my dress has a lot of detail and beading on it. They assured me that they will be careful and take care of it. After this I took my dress in and they cleaned it. They were in communication with me the whole time they had my dress and kept sending me updates and pictures of my dress. I collected my dress a few days after handing it in and am truly happy with the end result. My dress is clean and in a good condition. Well done to the team at Giana Dry Cleaners and Laundry. I would recommend them to anyone looking for a reliable dry-cleaning service :)

Ti
Review №9

We had a suit and coat cleaned here recently. All the buttons on the suit and the coat were damaged (scratched and chipped). We returned the items with a complain. the store owner only phoned us back after 3 days. he said that he would investigate. after 3 weeks we contacted him again, and still he could not provide us with an answer as to what happened. he then opted to fix/replace all the buttons. when we collected our items - the buttons were not replaced, but repainted. I will never use this dry cleaners again and would NOT recommend them to anyone. They dont care or respect your belongings.

Ir
Review №10

Simply the best and highly recommended! Took my wedding dress and husbands suit to be cleaned. The dress looks brand new!!! The service we received was excellent and friendly from the first Facebook message up to the collection!! Thank you so so much and keep up the good work!!!

Ke
Review №11

Awesome service, makes my life so much easier. One of the few places left where the client is 100% first. I use the pickup drop off option and it really is as easy as booking online, doing a payment and getting your laundry dropped off.

Di
Review №12

I was left speechless with the absolutely amazing service received from Giana and her team! A last minute emergency resulted in them hand delivering my laundry, washed and ironed within a few hours! To Caroline, Giana and Mike - THANK YOU! You came to my rescue and made a little boy very happy :-) Keep it up guys!!!

Le
Review №13

Raquel and David are great people to work with. Super efficient and great service delivery!I recommend them for any laundry needs or assistance!Keep it up!

Te
Review №14

I must say, this is service with a smile. I am very impressed with your prompt answer to my query. Picked up and will be delivered tonight.... That is Service with a capital S.

De
Review №15

I will never ever go back! got my dress back dirty and full of hair. This place had great difficulty in tailoring my dress and they definitely didnt treat my dress with care or kept it clean at their store. Tailoring measurements were done in the dirty store kitchen and super small bathroom. I Did not ask This company to clean my dress as it was brought in clean and brand new with its Price tagg on, but after receiving it back i had to take it to another dry cleaning company to clean. Owner phoned me from a private number to take down my review! Not acceptable.

DA
Review №16

Will recommend Giana Dry Cleaners a million times over!! Not only excellent service but exceptional quality. I will not entrust my dresses or refer my clients to anyone else!

Ya
Review №17

Its worth noting that if you want to do alterations here, there is no mirror or change room available. I had to go back twice to get my garment and it still wasnt altered on one side and ended up having to take it to another store.The staff were friendly though.

Vi
Review №18

From the exceptional friendly service to outstanding results on my laundry, I could not be happier and thankful for Giana’s service. Had a few stains on my suit and I was lucky enough that they managed to clean it and return it in impeccable condition. Thank you. I would definitely recommend you to anyone!

sa
Review №19

Giana Dry Cleaners and Laundry what an amazing, exceptional Service. I had two of my large Rugs Cleaned and the carpets were extremely dirty. They sure do deliver by what they stand. Good quality service at an affordable price. Thank you Giana we will definetly use and promote you.

Ch
Review №20

I placed an order online for a hefty load of laundry and some drycleaning and it was not a minute later and I got a call from a very friendly gentalman by the me of Mike who called to make arrangements on my collection I got a collection on the same day and to my astonishment I got it the very next day super fast super convenient and what a friendly service I received I was updated by Mike on the progress of my laundry Giana Dry cleaners are the best in town and the cheapest thank you I will most definitely recommend them to anyone who needs their dirty laundry taken care of thank you Mike and the Giana team 😘😘😘😘

Te
Review №21

Excellent, quick and efficient customer service always done with a huge smile from David. Would recommend them to anyone

HG
Review №22

The lady working in there with the stenciled-on-eyebrows (claimed to be the owner) was incredibly aggressive and rude. After I confronted her about it I asked for tape measure to measure the curtains we’d had her alter - she said she didn’t have one...Really? In a laundromat? Exceptionally poor service!(In response to the owner’s reply below.)Regarding the quality of the work? You and I both know the curtains were off by 2-3cm at various points from the requested length of 105cm. You even told me I could bring them back free of charge to have them corrected if they hung incorrectly. They did hang incorrectly, but I am not going to endure your virulent attitude for one minute more than necessary. We took them to a different laundromat.Yes, you did give me a tape measure. After I asked you the exact same question I asked in my review “Really? No tape measure? In a laundromat?”It amazes me that you are trying to spin this whole story and blatantly LYING to try and salvage your image. If you spent half the effort you do on trying to convince others of your decent customer service and invested that effort in actually practicing good customer service, it would never have been necessary for me to do this nasty review. Nobody likes having to write a review like this...but the service received by you was by far the worst we’ve experienced in years.I really hope you treat other customers better in future.

Te
Review №23

They lost my comfort and they keep on telling me about emailing the dry cleaner for them to check it. Bad service and will not go back there again.

Nt
Review №24

Exceptional customer service from Mike. Thank you Mike for your sense of humour.......

Ra
Review №25

Such nice people, friendly service. Definetly the best laundry service I have received. Thank you Giana Dry Cleaners and Laundry for the great service.👌🏻

Ta
Review №26

Professional and friendly, never a problem and always exceeding expectations, highly recommend

Ba
Review №27

Awesome and fast service. Always friendly.

Pa
Review №28

Saw there post on Facebook, and then preceded to try their wash and ironing service . The service that I had received from the laundry to the front desk - well let me tell you Giana Dry Cleaners beats any Laundry I have used in Centurion. They even deliver . Thank you Giana Dry Cleaners always a happy client.

Mi
Review №29

Placed my order online for ironing services. Got a call minutes later. Mike collected my order, and delivered my order the next day. Super service. Thank you!!

He
Review №30

Friendly staff.

Wa
Review №31

Affordable friendly and prompt. Super recommended!

An
Review №32

Person put the phone down in my ear.

Jo
Review №33

Personalised service. Thank you

Ma
Review №34

Always friendly staff, quick with laundry

Le
Review №35

Wont go back there again

An
Review №36

Excellent service!

An
Review №37

👎👎no good anymore

Information
42 Photos
37 Comments
4.2 Rating
  • Address:Shop 15, Blu Valley Mall, Rooihuiskraal Rd, Centurion, Pretoria, 0157, South Africa
  • Site:http://www.gianadrycleaners.co.za/
  • Phone:+27 12 657 1525
Categories
  • Clothing alteration service
  • Dry cleaner
  • Dye store
  • Laundry service
Working hours
  • Monday:Closed
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:8AM–3PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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