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Tokkie & Toffie Tailors ,Trimmers & Upholstery Services.
Building Suite 8 & 9, 68 Glenwood Road Lynnwood Glen. Patula, Pretoria, 0081, South Africa
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Th
Review №1

I had a very bad experience. Gave in four curtains for shortening. Upon getting it from them, theyve asked for a cash payment.When back home, I found that two curtains were shortened according to the correct measurements, another one was longer than the first two and they didnt touch the fourth one.My husband phoned them and they offered to pay back half of the money into his bank account. More than a month later no payment was made, only promises.Their excuse about damage by a previous tailor is simply not true and we already called regarding a remedy, which they did not comply to.

An
Review №2

Took 4 curtains to be shortened. Clear instructions were given. End result was 2 curtains 1cm longer, 1 curtain 2.5 cm longer and 1 curtain not even touched. They agreed to refund me for at least 2 curtains, but after several promises no refund yet. Will not recommend them at all.Check out all the negative reviews on Hellopeter.STAY AWAY!!!!

Jo
Review №3

Excellent service. Helped me to replace a zip on a backpack I am sentimental about as well as a clothing zip. Excellent service, friendly and excellent workmanship. Will recommend to anyone needing a Taylor.

Ka
Review №4

Beautiful quilts stitched in half the time quoted. Lovely workmanship and friendly service. Their suggestions of how to go about it were better than my initial ideas. A very happy customer!

Ch
Review №5

Had the loveliest seating area cushions made, both for external and internal entertainment areas. They were done quickly and reliably for a really fair and reasonable price. Definitely recommend!

La
Review №6

What an absolute DISGRACE with the quality of work. They do not have a clue on how to stitch or cut patterns. Lots of professional talk by Grey, but when it needs to be produced, all the excuses under the sun. Wants money before, does not give receipts, cant be spoken to, does not reply on calls. Paid just to get my seats back. Sent them to a reputable upholsterer with great results. What a waste of hard earned money!!!A complete nightmare of an operation. Was recommended by an aquaintance , who definetaly is now also lost.PLEASE DO NOT USE THIS BUSSINESS!!!!!

Ma
Review №7

Very satisfied with the challenging jackets alterations. Good to excellent workmanship. Can definitely recommend Tokkie & Toffie Tailors to whom need alterations done.

Ke
Review №8

Best service Ive experienced in ages, and will definitely be back with some more work for these two guys... All my work Ive had done was amazing! Keep up the good work guys!

Mi
Review №9

Highly recommended, I had caravan curtains made and Grey and his team provided excellent service and quality work

Ta
Review №10

I have sent clothing and a handbag for zip repairs, excellent workmanship. Hubby sent clothing for alternations, really thick fabric, difficult to sew, and the alteration was done very neatly. Thank you!

Nz
Review №11

Exceptional service. Quick turnaround time. Friendly and professional.

Dr
Review №12

All words but as for the action and quality not impressed, they 13 days to redo 2 motorcycle seats, when I received the seats, it was not what I asked for, they billed me extra and the quality is shocking. Sorry to say will not recommend them at all

sh
Review №13

I sent my 21st outfit to get altered and recieved it the next day. Was very impressed and my outfit fitted like a glove! Thank you!

Le
Review №14

Very happy with the alterations I got done. Will definitely make use of them again!

Ma
Review №15

What an amazing experience! I droppednof my two machines in the morning and they called me to explain what was wrong and I was happy with the overall service. Communication was seamless. Clients take centre stage which is absolutely important as in the clothing industry time is money. Id definitely recommend T&T to all that need servicing of their machines. Thank you so much!

An
Review №16

Thank you Calvin for the prompt service and very much affordable business.I can recommend his service to anyone out there. He fix the rally tent of my caravan with perfect and speedy time.I will certainly make use of them again.

Ma
Review №17

Thank you for great and efficient service. My curtains are perfectly tailored. Will most definitely use your services again. Very good communication as well. Appreciate it!

ke
Review №18

Quick and slick. 6 pairs of trousers slimmed down, SMS when ready 2 days later as promised.

Sa
Review №19

I asked tokkie to sew an item for me. However when I went to collect the item on the date we agreed on they had not even started on my item, I would call multiple times with no answer. Eventually I did receive my item but 2 or 3 weeks after the deadline.They now say we have never done busines however here is the thank you text the send when they eventually do the work

He
Review №20

Quick, efficient and affordable tailoring of clothes

Du
Review №21

I really recommend these guys. I took my sons clothes and they fixed them within a day. My son was really happy and the job was done professionally. Keep it up.

Ma
Review №22

Thank you so much Grey and employees. 10star service. You guys are the best! Got my whole 12piece patio set in 2 days!! Unheard of service! Thank you!!

Ca
Review №23

Had my bike jacket zip repaired. Fantastic work and finished in 90 minutes. Highly recommended

Jo
Review №24

They do very neat and precise work. Also very quick and efficient.

Ge
Review №25

Thank you very much for great craftsmanship and professional service! Best service and communication with your customers !

Ro
Review №26

Very good service. Hem done within an afternoon . Neat invisible stitching. I will definitely recommend them. 💯

An
Review №27

Very friendly, helpful and quick

Se
Review №28

Fast and efficient. Replaced a large zip on a vinyl bag for me - great workmanship and good service. Recommended

Ne
Review №29

I had 5 jeans fitted and shortened. I dropped them Friday afternoon 15h00 and collected on Saturday morning. Quick turnaround, neat work and kept me informed via sms.I will definately make use of Tokkie &Toffie again.

As
Review №30

Very professional, friendly and super fast service. Tokkie and Toffie will definitely be seeing us again! We would definitely recommend their services to anyone. Thank you very much!

El
Review №31

Exellent in alterations, fast turnaround time and very professional and caring staff. Thank you

C
Review №32

Excellent service, very happy with the work done, will definitely return for future work. Thanks guys 👍

Es
Review №33

Excellent work, fast and reliable. Will defently recommend!!!

Br
Review №34

Im so impressed! Super fast and perfectly neat work. Friendly and very professional.. Very well priced..

Ba
Review №35

Great workmanship and professional service

Wi
Review №36

Had jeans shortened here. They replaced the original hem very neatly. Its really well done and the jean looks really good. They were willing to do it by the next day when I said I was leaving town for a while. Im very satisfied

Re
Review №37

Took my curtains in and was worried if they will be shorted correctly.WOw!!! what an amazing job done. Neat I might add. Thank you guys

Ni
Review №38

Thank you for the quick service! They gave me discount and fixed my dress in 15 minutes. Neat work and friendly tailors! Would recommend them any time.

Fr
Review №39

I had 2 pairs of Spandex running pants that needed stitching, very happy with the efficiency and quality of workmanship. Appreciate that I could still collect same day.

Mi
Review №40

They helped add curtain rings to my existing curtains. It was a big job being 22 metres of curtains. They did an excellent job. Thank you Toffie and team.

Gi
Review №41

Such professionals, they managed to do alterations on my pleated pants in less than 2 hours, and they were perfect as if coming out of a factory 👌🏾 Id definitely recommend

Co
Review №42

Product i asked for was done well. And only took 1 day, guys in the shop where very helpful

Eo
Review №43

Did a great job servicing my sewing machine. Service was very friendly and efficient, I will definitely make use of them again!

La
Review №44

Tokkie & Toffie Tailors was very professional, quick with the alterations and their quality of work was excellent.

Wa
Review №45

What a great bunch, planned my job out carefully and they just got to work, wonderful end result.Very quick for a bike seat 24hrs.Nice one guys, look forward to doing more business with you!

Th
Review №46

Gave my leather motorcycle pants to resize as it was too big. Did a great job and delivered on time. Would recommend.

Sy
Review №47

PLEASE BEWARE!!!! I urge you not to take your business here. I dont understand how this shop is still operating with such terrible customer service. The worst I have ever experienced in my life. The owner apologized after I pressured him, I refused to accept his apology. Utterly disgusted by his behavior and treatment to me as a customer. I see I am not alone here.I understand it has been lockdown and restrictions have been applied. I had been patient. But for you to tell me my goods are complete and I can collect even before lockdown, only to find after Level 3 is applied, my Bike Jacket and shoes were not complete. LIES!!! I had to park my car outside your shop and sit there for 2 full days just to get the shoes done and all my goods back. I paid additional courier fees of R99 before level 5 was applied and you gave empty promises, only to find out my goods are not complete even before lockdown was applied. You lied to me. You owe me a refund of R349.00 which is now 10 days over due according to the credit note I forced you to write down and put down a due date of 6/6/2020. You still fail to honour such a date written and recorded on voice. I have been sending you communication and no response (not surprised). You continue to live up to your name as a bad business even after all this trauma.

Ro
Review №48

Nice work they did on my couches. The work they done on them is amazing. Almost like new as if I just bought them from the furniture store. Happy with their work. Great. 4 star.

Ma
Review №49

Conveniently situated, best prices in Pretoria to fix Nina machines, even old ones as good as new

Ri
Review №50

Still awaiting for my imagePlease upload an image of the completed chair as you have said it is completeWanted a chair to re upholstered. They were quick to collect the chair on the 21st January 2019 and take for a deposit of R1600.00. Three months later and when I was relocating my items to the UK, still no chair and my sister was in regular contact with them. I have given them 24 hours to refund my by tomorrow 31st May 2019. Will take legal action if I don not receive a full refund. Is this the way business is done in South Africa ?

TO
Review №51

Your One Stop Brand in Textiles. Tailors, Clothing Alterations Specialist Cutters Sewing Tailors Tokkie and Toffie Tailors Trimmers and Ulphostery Services Your One Stop Brand.

Ha
Review №52

I had an urgent item to be made. I rang this tailor on a Saturday morning and they were very accommodating and did the job same day. Thank you very much.

Pf
Review №53

Worst experience ever. Con artists.. never received my order or my refund.. evrytime you go to their premises they tell you lies after lies.. please save yourself from heartache and stay away from this place

Te
Review №54

Have used them before, no problems. My neighbours now told me that they have changed address and that they do not take her calls to refund a deposit. Hope it gets sorted as I have some more work to do

Bi
Review №55

Great tailoring work and fast, efficient service! The prices are also great!

Sh
Review №56

Very fast and Friendly service !! Will definitely recommend them !

El
Review №57

Very good workmanship and service making a customised canvas bag

Be
Review №58

Good service and quite a good turnover time.

Ge
Review №59

Very fast, affordable modification. Took them just 3 hours to perfectly ajust my blazer size. Reccomend them to anyone.

Ay
Review №60

Very nice service! They are fast and good. I appreciate the good service guys, i will call again.

an
Review №61

This business is bad news stay away.read the reviews on hello Peter website and you will have a better idea.rude angry liar unprofessional and bad quality work..

Ma
Review №62

Quick and quality service. Made alterations to a pantsuit within 30 minutes. It fits perfectly now. Staff are very friendly and qualified.

Su
Review №63

Work was not done according to instructions. Not done in time.VERY poor workmanship .... messed up our material

Ti
Review №64

Asked me to keep the “ball rolling “. Paid immediately in August. It’s November and still haven’t received my goods. Liars, excuses after excuses. Never do business with them.

No
Review №65

Tokkie is a man of his word... He sorted me out with my cushions.. and I am happy with the service and the price.. I will go back again. Thanks Tokkie

Ad
Review №66

Warning. People beware of this company.Scammers and dishonest!!!!!!!In November I gave in my couches for new leather. A set that cost me R22000. ( 3 seater, 2 seater, 1 seater). I paid in full for the couches to be redressed.I was promised delivery before 12 December. There was excuses of loadshedding etc. I understood the challenges they were facing.Its been 3 months now and Im still waiting for my couches to be delivered. This was what I paid for. Up to know theres excuses that it is getting redressed. I mean for 3 months now? This is ridiculous.I cant seem to have any other theory that my couches and the money I paid in full for redressings was stolen. There cant be any other explanation seeing that I dont receive feedback when my couches is being delivered.Do not be scammed by these people.I edit my original post.Couches was collected on 29 November, where delivery was promised by 12 December.Its 3 months and still excuses. You can not have loadshedding problems and dressing problems and pattern problems for 3 months.R4500 was paid to fix the couches.Owner phoned me and promised delivery by 28 February. This Friday.Will keep posted if the promised has been made.

Ma
Review №67

Excellent and swift service! So happy with my swimsuits which fits perfectly now! Thanks Tokkie and Toffie!!

Mo
Review №68

Thank you Tokkie & Toffie for the beautiful matric design. Perfect results delivered on time. You have made my daughters day. We will definately be back.

Jo
Review №69

Said they could sow onto a leather vest. After spending 30 min even sharing pics on what it should look like. I ended up leaving after 4 hours. Everything was scew and not where it should have been as discussed. Really bad results.

Le
Review №70

Very happy with the quick and sufficient service received from you guys.

Ta
Review №71

Excellent service. Good quality work and skill.

Ma
Review №72

They did a very professional repair of a special waterproof zip for me. Very happy with the work

De
Review №73

High quality upholstery work at an affordable price.

Fa
Review №74

Absolutely outstanding service will strongly recommend, give them a try you will not be disappointed !!!

Wa
Review №75

Fast , good tailoring of my coat and well priced.

Si
Review №76

Excellent service. Will recommend their service to all

Tr
Review №77

Excellent service excellent quality of work

Du
Review №78

Professional tailors, I had my chairs repaired using leather. The chairs look as good as new.

KA
Review №79

I am still waiting for a refund since from last year March. Every time when I ask Tokkie about my R1200.00 he tells me that is change he works with big companies but still he has not paid me back. Now he has blocked my numbers, I cant get hold of him.

Te
Review №80

THIEF, LIAR, DISHONEST! STAY AWAY OR ELSE LOSE YOUR MONEY! MY BUSINESS PAID R4200 FOR TABLE CLOTHS IN JANUARY 2019, 5 MONTHS LATER - NOTHING! EXCUSES EXCUSES EXCUSES. MAY GOD DEAL HARSHLY WITH THIS MAN! IM NOT GIVING UP THOUGH, ONE WAY OR ANOTHER HE WILL PAY!

Su
Review №81

If I could give a 0, I would. This guy is nothing but a crook. He quoted me for outside blinds in June 2019; I paid an R8000 deposit on the 9th of June 2019 and have battled since then to either get the job done or get my money back - it is now just about 6 months later and I am still waiting - despite his many, many promises! Whatever you do, stay away from this man!

To
Review №82

They do very good work.

St
Review №83

Realy well priced with good quality work.

AN
Review №84

I gave them expensive fabric and a pattern. They stole both. After a fight they gave a few scraps of the fabric, but the pattern is still missing. A previous time they took more than three months to make a simple pair of pants with elasticized waste, no pockets, no zip. When I finally collected it, it was still wrong. The quality of their work is shocking and pathetic.

Li
Review №85

Great job with my dresses!!

Ma
Review №86

Job well done on the same day ... 👍

Tu
Review №87

Very very very rude, aggressive and arrogant owner. He treats workers like piece of SH###. He will use you and fire you for no reason and without any salary.if you can look at his Facebook hes always looking for seamstress to hire.They are a lot of other bad things that he does that i cannot mention. He is even very rude to customers. Ower tears did not fall down!!, God is watching. One day is one day for you guy!!

Ja
Review №88

Very helpful and affordable.

Ka
Review №89

Terrible dressmaker. I showed him a picture of the exact dress that I wanted and he promised to make it to my exact specification. It came out looking like nothing I had asked for. In fact, he managed to create an entirely new design. He also claimed that the dress was made according to my exact measurements but it does not fit well and is too loose for my body. The designer is also very hard to get hold of on the phone, and is often times very rude when you eventually do. Please do not waste your time and money. You would sooner buy a ready-made outfit in a store than enlist his services.

Xo
Review №90

Great service, very quick and great job done.

Ma
Review №91

Worst tailor ever!!!! Did not stick to deadline!!!! Two days after the deadline he send me a message to say they havent even started with my dress. All they had to do was put straps on!!!!!!!Dont ever go there!!!

Jo
Review №92

They did a good job with my scooter seat at a reasonable price.

Ka
Review №93

He is a lair, a scam, thief everything you can call a criminal person. DO NOT ever go to him. Trust me I paid a deposit 3 months ago for nothing and had to get a dress made elsewhere. Law suit is on your way even if it takes me a while you will pay my money back. He is full of empty promises. EVERYTHING IS A LIE for there was a -1million rating that would be my rating

Da
Review №94

WARNING: BOYCOTT THIS BUSINESS! HELP SPREAD THE MESSAGE:The business owner shouts and gets aggressive with clients when questioned about his work. He clearly has anger management issues. When anger, which happens often, clouds his judgement, and his stories never correspond. He takes pride in belittling customers. To date he has been unable to honour our agreement, even after the money had been paid to him in full.On 30 October 2018, I requested a police escourt from the Silverton SAPS office to the business premises to collect our outstanding material and designs. On arrival at the premises, I called the business owner, on loudspeaker, in the presence of the two police officers who escourted us. During the call, the business owned hurled racist comments at me. He said: I do not want to speak to you, COLOURED BOY, which the police officers heard and noted. Such behaviour is clearly against the Rainbow Nation; an ideal for which South African society strives. To date, he is still withholding our materials.Please BOYCOTT this business, given the negative reviews and comments left by many, notwithstanding that he displays racist tendencies. I am sure that you would agree that racism, in all shapes and forms, has no place in todays world.

Ka
Review №95

Its no wonder that there are so many bad reviews. Experienced terrible and unprofessional service here as well. Owner is an arrogant and rude person who is not punctual and shows no respect. Thank I got out early and got my deposit. Would really recommend that you do not engage in business with them.

Bo
Review №96

The rudest most unprofessional person Ive ever come across!! DO NOT WASTE YOUR TIME AND MONEY TOKKIE & TOFFIE is nothing but a PATHETIC JOKE!! WORST SERVICE EVER!

Ts
Review №97

Theyre so fast and incredibly neat

va
Review №98

Please do not do business with Grey. he is untrustworthy, rude and unprofessional. Promises but never delivers accordingly. Was the worst experience ever

Ru
Review №99

These people are unprofessional and was VERY VERY disappointed with them. I was told that my patterns could be finished in by Saturday when I took them Thursday. When I phones them the Monday there after they said nooo noo sorry it will only be ready by Friday. This was very unprofessional as I CLEARLY told them the latest i need them is by Wednesday. Soooo disappointing! Will never recommend these people to anyone

Bl
Review №100

Untrustworthy, Gray promised to send someone to service of my Industrial pleater at my premises; kept me on a line for three days. Then tell me on the 4th day I have to bring it to them. When I adked him why he coyld not have told me this on the 1st day, He shouts at me I must not make my problem his. Serious bad attitude! No service!

Information
100 Photos
100 Comments
3.8 Rating
  • Address:Building Suite 8 & 9, 68 Glenwood Road Lynnwood Glen. Patula, Pretoria, 0081, South Africa
  • Site:https://info845146.wixsite.com/website
  • Phone:+27 79 389 5534
Categories
  • Custom tailor
  • Antique furniture restoration service
  • Clothing alteration service
  • Leather repair service
  • Stitching class
  • Upholstery shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:Closed
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Online appointments:Yes
  • On-site services:Yes
Health and safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Highlights
  • LGBTQ+ friendly:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Wi-Fi:Yes
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